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BEST WESTERN Mango House Resort

Certificate of Excellence
Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
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1 room 1 guest
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BEST WESTERN Mango House Resort
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241 Reviews from our TripAdvisor Community

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Traveler rating
    132
    74
    16
    14
    5
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40
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Dutch first
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  • All months
    (241)
  • Mar-May only
    (63)
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    (59)
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    (40)
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    (79)
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Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

The rooms are spacious but not necessarily very modern or clean. There are no real windows but just mosquito nets and blinds which make sure you hear every car that passes the fairly busy road. But if that wasn't noisy enough then the room will take care of you having a sleepless night as the toilet, fridge and air condition... More 

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Wow really made your life miserable, I am surprised we scored even a 1...............previous review received today was 5/5 so we certainly failed you..............re internet yes down in rooms for 4 days as major power outage caused transmitter on the roof to fail and took a few days to have a new one sent from interstate........sorry but the option of... More 

Sheffield
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I picked this hotel out at random, for a three day stay at the Whitsundays, and it was the best of my trip. The rooms were spacious and clean, ours including a full kitchen, while the real plus point was the view from our balcony (make sure ask for a poolside room), which consisted of huge mango trees, a swimming... More 

Was this review helpful? Yes 1
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

HI and thanks for the great review but sorry I didn't talk more. Very pleased you had a nice time here and hope to see you again one day Pete More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2015

The rate & quality were very good. Didn't spend a lot of time in rooms, but they were nice & spacious. Had a lot of amenities. Manager was helpful -- lending us beach towels to use for the day. Nice place to come back to after a day out at sea.

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thanks for the review and very pleased you enjoyed your short time here Pete More 

Havelock North, New Zealand
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 24, 2015

Situated about one kilometre from down town Airlie Beach the Best Western Mango was a haven away from the noise and bustle. The unit had a full kitchen, and clothes washing and drying facilities. There are really no negatives.

Was this review helpful? Yes 1
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thanks for the great review, we really enjoy people having a good time with us and hope you return again one day, enjoy the rest of your travels and again thanks for taking the time to write about us Pete More 

Brisbane, Queensland, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 2, 2015

What a little gem of a place, not far out of town, staff were fantastic. Rooms were very clean and had all the amenities you need plenty of parking space. I would recommend this place for either the business traveller or for anyone on holidays, one of the best places to stay in Airlie

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thanks for the very kind review and very pleased you enjoyed our little place and love to see you again one day Pete More 

Manresa, Spain
Level Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 20, 2015

The rate quality/price is very good. The apartment has all you need: kitchen, balcony, washing machine, etc. It is very well-equipped. It is located near the ferry terminal and far from Airlie Beach as we wanted. We come late to the apartments and the staff have left the keys.

Was this review helpful? Yes 1
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Thanks Albert and very glad you enjoyed your stay with us. Have fun on the rest of your journey and maybe even come back here one day Pete More 

Neverland, Nowhere
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 7, 2015

We stayed 3 nights and experienced helpful and friendly staff. The pool setting is lovely and an extra bonus was a visit of a flock of Cockatoos to the apartment complex. IT is a good place if you travel with the car - there is onsite parking.

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thank you for the review, very pleased you had a nice time with us and hope to see you again sometime.............Pete More 

UK
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2015

Stayed here for 3 nights. The facilities in the room were great, staff very helpful. It is probably best to stay here with a car but we managed fine with public transport/taxis and the walk from Airlie beach in daylight hours is fine.

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thanks for the review but sorry we let you down a little on some areas but very pleased cleanliness was a perfect score. Hope to see you again sometime Pete More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 23, 2015

Is the same as Australia pocket? Well I can't find out but it's the only one I can find, ok the best Western mango house just up from shute harbour airlie beach is a great self contained apartment, great location only 20 minutes walk from the heart of the action, if you get the pool side apartments its well worth... More 

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and yes I think you have found the right place, Airlie Beach / Jubilee Pocket same thing. Thanks for the 4 stars and hopefully can push it higher if you visit again one day. Thanks for taking the time to review us. Pete More 

Leeds
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 19, 2015

The Mango House Resort is a fantastic family friendly accommodation provider. Yes it is a little way out of the main street (about 1.5km no problem if you have a car or are capable of walking) but it is very quiet and has everything that you could possibly want in an apartment. No is it not the most luxurious place... More 

Was this review helpful? Yes
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and thanks for taking the time to write and very pleased you had a nice time with us and hope to see you again one day Pete More 

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