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The Surfside Motel

Hotel website
334 Narrow Lane, Charlestown, RI 02813
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152 Reviews from our TripAdvisor Community

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Traveler rating
    93
    40
    15
    1
    3
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54
57
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (21)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (7)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Friendly greeting upon arrival. Room was small but cozy and clean, cute beachy decor. Close to restaurants and beautiful beaches. There are picnic tables and grills that make it more family friendly if eating out is too expensive.

Was this review helpful? Yes 1
surfside334, Manager at The Surfside Motel, responded to this review

I am so pleased you enjoyed your stay and thank you for your review. Our main concern is the comfort of our guests and making their stay as enjoyable as possible. Thank you for chosing us and we look forward to your return. Debbie More 

Boston
1 review
5 of 5 stars Reviewed 1 week ago

Very helpful and nice. Room was perfectly clean. Grounds were vey well maintained. They made us feel like we were at home. Had a kitchenette that was stocked with everything you need and was modern. Made for a great end of summer surprise trip for our kids. Just the right size too and very quiet.

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review. I was happy to help in any way you needed and am pleased that you found your room cozy and especially clean which is something that keeps our guests coming back. We strive to make our guests as comfortable as possible and hope they enjoy all our outdoor amenities. I look forward to seeing you... More 

Dublin, New Hampshire
1 review
3 of 5 stars Reviewed 1 week ago

We have been staying at the surfside for a number of years and have really enjoyed it. As always, management is friendly and polite and aims to please. That's where the similarities end though. The room though comfortable had a clogged up bathroom sink and when we told management is was not fixed even though we had two days left... More 

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review of your stay with us. First I would like to apologize for the bathroom sink. I did explain that it would have to be fixed or parts replaced after I read your note that was left on the counter and it would not be fixed that day. You said it was not a problem as... More 

Hudson, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Just a quick overnight - but everything was perfect. Location was close to places I needed, Debbie was an excellent host, and when we forgot a beloved stuffed animal and returned hoping we would not have a heartbroken 7 year old she was already packaging it up to ship home to us. Nice to know the stuffed animal would have... More 

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

I am so pleased that you enjoyed your stay. When I saw the stuffed animal in the room my heart dropped and my main concern was getting it back to you. I am so happy that it was able to be returned and there were no broken hearts. I look forward to your return. Debbie More 

Haworth
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Cute motel in Charlestown. Nicest in area. Picnic tables outside served as a place to have breakfast and pre dinner cocktail. Would go back - staff friendly, outdoor shower. Comfortable beds and close to beach

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review. I am so thrilled that you enjoyed your stay with us and found our accommodations to your liking. We do strive to make our guests as comfortable as possible and find many enjoy the outside area especially the outdoor shower after a long day at the beach. I look forward to your return and I... More 

Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family has stayed here a few times in the last couple of years, we always had a good experience except for last year. We went to the beach and when we came back our room was not cleaned and our beds were not made. When I mention it to the manager she said I can make your beds if... More 

Was this review helpful? Yes 2
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review and basing it on my return. I am so happy to be back to get the Surfside back to the standards when I left and should be. I look forward to your return and assisting you personally with your reservation needs. Again thank you for being a Surfside guest. Debbie More 

Amsterdam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

My husband and I stay hear every year while our children and my parents camp at the Charlestown Breachway nearby. This is minutes from the beach, close to everything, with quaint rooms and pleasant staff! The outdoor shower is super helpful after days on the beach. Our efficiency had every kitchen item we could need, and we really felt at... More 

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review. It was a pleasure to have you stay with us and I look forward to your next visit. I am so pleased that you enjoyed staying with us. Please let me know if there is anything I can do to help with your reservation plans for your next arrival. Debbie More 

Darien, Connecticut
1 review
4 of 5 stars Reviewed July 17, 2015

Covered with salt spray after a day of paddling and surfing, the super clean bath and shower was god sent. I stowed my next days lunch in the fridge and cleaned up my email on the free wifi. Thank you Surfside!

Was this review helpful? Yes
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review. I am so happy that we were able to make your day more enjoyable. It was my pleasure to make sure that your room was up to your standards including the bathroom. I take pride in knowing that our guests are completely satisfied with the cleanliness of there rooms along with anything that is needed... More 

New Haven, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

With last minute plans to visit block island for the Fourth of July I called the surfside looking for a room. I was only looking for one night stay and they gladly excepted my reservation even though it was a minimum 3 night stay on the holiday weekend. They also went out of their way to accommodate my strange check... More 

Was this review helpful? Yes 1
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your review. I am so happy that you enjoyed your stay with us. It was my pleasure to assist you and glad that I was able to accommodate your reservation needs. I look forward to your stay with us again. Debbie More 

Terryville, Connecticut
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 28, 2015

tried to book a room early June when rates are supposed to be lower and what a shock. Rates doubled from last year. $169.00 for a motel room that is old and needs updating? Stayed at La Quinta in Stonington for $79.00 pre-Summer rate. Beautiful large room, king bed, fridge and micro, great swimming pool and not that far from... More 

Was this review helpful? Yes 4
surfside334, Manager at The Surfside Motel, responded to this review

Thank you for your recent review of our motel. We are in line price wise with the lesser motels in the area and actually about the same as last year at this time. Our motel has won the Tripadvisor Certificate of Excellence for the past 4 years and feel that our prices deserve to be slightly higher then the others.... More 

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