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All 24 York hotels

Holiday Inn York (Route 74 & US 30)

3.0 of 5 Hotel   |   2000 Loucks Road, York, PA 17404
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Ranked #20 of 24 Hotels in York
A recent review
5 of 5 stars reviewed 1 week ago
863Queen Winter Haven, Florida
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150 reviews from our community

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    37
    29
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    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lancaster, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We stayed here to attend a wedding at the hotel ballroom. We were given two room keys neither of which worked. Front desk lady apologized and gave us two new keys. Only one of those keys worked. Keys are now batting 1/4. My wife cut her foot on some broken glass in the ballroom and the staff were quick to... More 

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Winter Haven, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My recent stay at the Holiday Inn with my family was quite enjoyable. The staff was very kind and helpful. The free upgrade to a king suite was nice. The holidau decor in the lobby and complimentary infused water and coffee were nice touches. Breakfast isnt included but there are several options within minutes of the hotel.

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Lewes, Delaware
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Well, the hotel has been renovated, so it is clean and updated, but the management at this hotel should be fired and replaced. One example of managements poor decision making and customer relations skills is closing the indoor pool at 6pm when the hotel is booked with many kids soccer team son a cold late November evening because 1 guest... More 

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New Jersey
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been coming in Nov. every year for 15 years for a dog show.....the hotel was taken over by new management last year & has begun to be renovated - WOW! What a difference! The place looks fantastic! Our rooms on the first floor had not been renovated yet, but the lobby and restaurant were fabulous! And - they added... More 

Was this review helpful? Yes 1
ChrisGuerrero, General Manager at Holiday Inn York (Route 74 & US 30), responded to this review

On behalf of the entire team, I just wanted tot make a moment to thank you for sharing your experience with us. We are truly excited you had the opportunity to enjoy some of the many improvements we have made to the hotel. The entire team is truly focused on providing our guests a great stay experience and we are... More 

Johnstown, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had my work book a State Contractor rate which included the following amenities with my room: State Government-US FREE Cancellation until 6:00 PM local hotel time on December 3, 2014 No deposit required Breakfast included Proof of eligibility required I got in late because I had a 3-ish hour drive and didn't leave work until late. When I arrived at... More 

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ChrisGuerrero, General Manager at Holiday Inn York (Route 74 & US 30), responded to this review

On behalf of the entire team, thank you for taking the time to share your experience with us. I would like to extend my personal apologies to you for the issues involving your breakfast. You are absolutely correct, if you were able to book a rate inclusive of breakfast, it certainly should have been honored. I sincerely apologize for that... More 

Hartlepool, United Kingdom
Top Contributor
56 reviews 56 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 7, 2014

We stayed here on the seventh day of out tour after just completing 400 miles that day. So we where a little tired when we arrived. Our Guide issued our room key cards on arrival. The reception area is very pleasant with comfortable sofas and complimentary coffee. We had to walk quite a long way to our room then up... More 

Was this review helpful? Yes 1
ChrisGuerrero, General Manager at Holiday Inn York (Route 74 & US 30), responded to this review

On behalf of the entire team, thank you for sharing your experience with us. I am glad you found our location comfortable and convenient. I am pleased to share with you that we have completed installation of the hotel's first elevator which I hope you will have the opportunity to enjoy during your next stay with us. Again, on behalf... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

I would not recommend this hotel to any of my friends or family again. I feel horrible that we had all of our family and friends stay at this hotel after our wedding, it was embarrassing. First the hotel was in distasteful condition. I understand they were making renovations but i have been to other places under construction that was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn York (Route 74 & US 30), responded to this review

Dear Autumn C, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We have sent you a private message with additional information. Sincerely, Joel B Case Manager IHGCare More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 30, 2014

The holiday inn in York Pennsylvania was the worst experience I have ever had, service wise. They kicked out a wounded Iraq veteran at 3:30 in the morning who has no legs. The maid stole his wife's prescription from their room. Head maid, last name McBride and GM need to be fired. I was kicked out at the same time... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn York (Route 74 & US 30), responded to this review

Dear Chelsea C, Thank you for your for writing a review about your experience. I am sorry to hear about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We... More 

Blacksburg, Virginia, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 29, 2014

First off we were supposed to have blocked rooms for my cousins wedding months in advanced we ended up being spread all through out the hotel which was under construction. Not to mention the elevator was out and we had to go through service hallways to get to our room. The service was beyond terrible and the attitudes we received... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn York (Route 74 & US 30), responded to this review

Dear Sammy C, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

New Cumberland, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 28, 2014

First they had a Block of rooms reserved for their wedding for MONTHS. Typically a block means you're all together or a least on the same floor. But we were spread out all over the hotel. But that wasn't the real issue. After their wedding we all met at the hotel's bar (where we were all staying). The bar's computer/register... More 

Was this review helpful? Yes 2
ChrisGuerrero, General Manager at Holiday Inn York (Route 74 & US 30), responded to this review

On behalf of the entire team, please accept my thanks for sharing your experience with us. It is always our goal to ensure our guests are provided with a great stay experience. The hotel also has a responsibility to ensure that all guests are provided with a disturbance-free stay free of any noise disruption. This is certainly more critical in... More 

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Additional Information about Holiday Inn York (Route 74 & US 30)

Address: 2000 Loucks Road, York, PA 17404
Phone Number:
Location: United States > Pennsylvania > York
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn York (Route 74 & US 30) 3*
Number of rooms: 180
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Also Known As:
Holiday Inn York (Route 74 & Us 30) Hotel York
Holiday Inn York (Route 74 And Us 30)
York Holiday Inn

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