The rooms were not clean at all. The beds looked okay, but other than that- I don't know if any cleaning was done. The bathroom had hair and dust in the corners, all the furniture was dusty, and it just wasn't what we had come to expect from Holiday Inn. We stayed at other Holiday Inns and were most pleased,...
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Greetings Trip Advisor Guests!
Wow - Im disappointed we didnt meed your expectations. I went back and reviewed our internal service logs and did not see your name or room number as having complained. We would have sent someone up immediately or offered you a different room if you were uncomfortable. I am glad you enjoyed our service and our...
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This hotel still needs a elevator. Carrying up suitcases gets old. Not to mention bringing them down again! The staff is nice and the lobby is really nice. Banquet facilities were nice.
Dear Roger V,
Thank you for taking the time to review our hotel. I certainly apologize for any inconvenience you may have experienced. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. We thank...
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Room was clean with newer decor. Great shower. The thing that was most impressive were the employees. Front desk, housekeeping, banquet (we were testing students in 4 banquet rooms at the hotel), and maintenance. Thank you Jessica, Craig, Megan, and all of the staff who made our three day stay so enjoyable. Sad that I've come to expect mediocre treatment...
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Greetings Trip Advisor Guests!
Thank you so much for your compliments on our hotel and our staff. We review comments here regularly and my staff and I were quite happy about your opinion of us! The staff you named are in multiple departments from Banquets to the Front Desk and I hope your review highlights what I have been proud...
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room fine, housekeeper was super nice but problems. I went to print off documents before a meeting, worked on computer in biz centre, and when I finished document discovered there was no printer. Went to front desk, clerk explained it was broken. She asked if I could send document to her and she'd print. Went back to business centre and...
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Greetings Trip Advisor Guests!
There are times when things just dont go right with technology and this appears to have been one of them. Our business center was undergoing upgrades (new printers on order) and, like many hotels, the firewalls and systems on our business center stations are high to prevent virus and malicious activity. Our staff often offer to...
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This hotel is decent. It's clean. It's convenient to the WalMart and movie theater. It has a large indoor pool that's connected to an outdoor one. They do have a restaurant onsite and the breakfast is pretty good. All in all, I wouldn't say it's a four star experience - but you don't have to pay a 4 star price....
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Greetings Trip Advisor Visitors!
Thank you for the compliments on our hotel, our breakfast and pool(s) and our service. As you've read in our other reviews, no - we arent the newest hotel in the area - but what we do have are great people who really care about you and your stay. We have been taking care of people...
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My gf and I decided to come back here after I have had numerous great experiences here. This has not changed! I booked the room with a parlor for the same price as a regular room. This is literally two rooms! Everything was great and the bed and shower is still awesome. I understand that this hotel is under new...
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Reviewed August 14, 2010
Greetings Trip Advisor Users!
Thank you very much for your kind comments about our hotel. Im glad you and your girlfriend were able to get away and spend some time together - and certainly happy that you chose our hotel. Indeed you are correct, our hotel is still the same - service and features ready to enjoy and welcome you...
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I have stayed at this hotel in the past and didnt find it bad at all. I havent been there in a while and to read these reviews, one would think its a hole in the wall. I stayed there over Christmas, a time when if something is bound to go wrong, it should - but there were no issues,...
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Greetings Trip Advisor Guests!
My very best wishes to all of you as 2011 comes to a close and my hopes for all of you to have a safe and enjoyable new year.
The staff and I are very appreciative of your nice comments about what our is and what it is not. Yes, we know we arent the Ritz...
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I travel about 200 nights out of the year. Right now I am in the business center of the Holiday Inn York- the quiet one on the west side of town. No car traffic noise here, so a peaceful nights sleep is all but assured.
This is a full service hotel - which basically means it has a chef who...
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Greetings Trip Advisor Guests!
Thank you for taking the time to share your opinion on our hotel with others. We have had a dry spell of responses recently and I was glad to see a new posting.
I know many of you who read our comments in response to these postings hear my say how appreciative we are, and I...
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I had to go to a seminar in York, PA, so I drove up (from DC) and stayed here. I booked through Hotwire.com with "unpublished price" of $70. I think the going rate is about $120.
The location was great for my needs. The hotel has a huge parking lot and is kind of by itself on a service road,...
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Greetings Trip Advisor Guests!
THANK YOU! That has to be one of the best reviews we have had since this hotel was on Trip Advisor! Please make sure you stop by and ask for me so I can thank you in person during your net swing through York.
By the way - the short, plump pumpkin was the one I...
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Very dirty. Whe I got in my room I noticed pee all on the toilet and hair on the bathroom floor. My room reeked of dirty gym socks! I had to go and buy airfresheners. I wiped acouple times on the couch and the rag was BLACK! _Gross_ None of the gym equipment worked and the restaurant was horrible. We...
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Greetings Trip Advisor Guests!
This review is very painful to read since we pride ourselves on service, however, I am confused since it appears that the guest stayed with us for 2 weeks but at no time was the hotel approached or called or made aware of any issues by a guest staying that long with us - which is...
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Romantic
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50 Reviews
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