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BEST WESTERN Westgate Inn

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1415 Kenneth Road, York, PA 17404
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BEST WESTERN Westgate Inn
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BEST WESTERN Westgate Inn
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184 reviews from our community

Traveler rating
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    60
    34
    22
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (43)
  • Jun-Aug only
    (53)
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    (51)
  • Dec-Feb only
    (37)
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Pittsburgh, PA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My recent stay at Best Western Westgate Inn in York, PA received high marks from me. The room (and bathroom) was very clean. TV and internet worked well. Staff was curtious and friendly. Express checkout was very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Glenmoore, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stay in the York area twice a year and just happened to find this hotel much closer to our destination. It is surrounded by many restaurants and overall the rooms are much nicer than the other hotels where we had stayed

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

York, Pennsylvania
2 reviews
1 of 5 stars Reviewed 3 weeks ago

It appears if you submit a good comment about this hotel the hotel manager will respond to you with her thanks and comments about fulfilling your needs in the future. Not my type of manager...you would think she would pay more attention to the dissatisfied customers. Another reason I wouldn't return to this hotel. We're ALL her guests. I guess... More 

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving us a Trip-Advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I do answer respond to all whether good or bad. Your satisfaction is important to us and we will be using the feedback you gave us to... More 

Gainesville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel staff was very friendly. The construction was very inconvenient , closed entrances hard to get in and out of hotel. Non smoking room next to smokers didn't like the smell. Very comfortable beds. Only one entrance in and out so had to walk a long way to the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Washington DC, United States
2 reviews
3 of 5 stars Reviewed 5 weeks ago

My room was fine, others in my group did not have this same experience. I expect when renovations are complete this will be better, and more universal. The rooms are better than common areas and there are plenty of good eateries in the area - some within short walking distance. Getting out of their parking to route 30 again is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Harrison, United States
1 review
4 of 5 stars Reviewed March 9, 2015

Rooms are large and clean. Great when you have more than 2 to a room. Breakfast was ok. Helpful staff. Good location. Very quiet. Refridge, microwave, iron and ironing board in room. Restaurants within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed March 2, 2015

Extremely rude staff; did not allow me to use onsite laundry without bringing in my own quarters. Sidewalks were icy and dangerous and remained unshoveled and untreated during light snow. No ATM on premises and the staff didn't know (or would not tell me) where the nearest one was. I found out on my own that there was a bank... More 

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving us a Trip-Advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

York, United States
1 review
2 of 5 stars Reviewed February 19, 2015

This hotel offers a good rate but is old and unkept. The bed was excellent and the TV and AC worked. So if you need a cheap place to stay for the night it will work. As a regular female business traveler traveling alone, I did not feel comfortable in this hotel. The outside is not inviting and the unkempt... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for Trip-Advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Conyers, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015 via mobile

My boyfriend and I stayed here for 2 days for business. This is one of the better hotels in this area. The rooms are very spacious, and clean. The area is very quiet. We had no issues at all, we had everything we needed. I would recommend this hotel. :)

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Laurel Hill, North Carolina
1 review
4 of 5 stars Reviewed February 16, 2015

I was here on a work assignment for 3 months,the staff was friendly ,I made some really good friends.My room was very comfortable and clean.I also rested well,with a good night sleep,if I'm every in town again this is home away from home

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

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