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BEST WESTERN Westgate Inn

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1415 Kenneth Road, York, PA 17404
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1 room 1 guest
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BEST WESTERN Westgate Inn
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212 Reviews from our TripAdvisor Community

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Traveler rating
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    71
    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (54)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (37)
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Rochester, United States
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a suite and it was great because we were also right next to a bar/restaurant which was convenient. The bed was a little saggy but otherwise comfy. Lots of pillows and our jaccuzzi was awesome too. I loved the little table for 2 in our room also!

Review collected in partnership with Best Western

Was this review helpful? Yes
DeLand, Florida
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel appears to have been around for a long time. Not very modern. Three floors, very long halls in a straight line. Rather steep steps up to the main lobby when you arrive. The first impression upon entering the lobby was the funky decor. Our room was near the very end of the hall on the second floor, so... More 

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Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Best Western had one of the most impirtant features when traveling--a good bed with a fine mattress to rest one's tired body. The room was quite clean and had the bonus of two sinks-one whee the shower/toilet is and one outside of that area. Breakfast was very sparse--choice of cold cereals was limited to 2 sweetened unhealthy cereals and... More 

Review collected in partnership with Best Western

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York, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The motel was dingy and dirty. The front desk staff were not very nice. I reserved a king non-smoking room and received a double queen that had a terrible odor. I was moved to another double queen which was somewhat better, but the pillows on the beds were dirty and yellowed. Not an enjoyable stay. I will not be coming... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Travelers are raving about these York hotels

Rockaway, New Jersey
Level Contributor
81 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a hard review to write. It would be good if not for the strong bad points. The good points are the room was nice with refrigerator, microwave, iron, hair dryer, and the coffee with a sink station is separate from the bathroom. The location is back away from the highway so is very quiet, lots of good restaurant... More 

Was this review helpful? Yes 2
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Central PA, United States
1 review
4 of 5 stars Reviewed July 23, 2015

I had some issues with room cleaning, pillows could have been cleaner. I didn't need my room cleaned everyday, but... There was NO chair in room other than desk chair. It was quite uncomfortable after a long day in class. Hotel was nice tho, breakfast was good and fresh. its location to the school I was attending and restaurants around... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Stayed at BW in York as part of our traveling vacation to visit the Harley Davidson factory. Hotel is closely located to HD with plenty of restaurants located in close proximity. The hotel was nice and a great value for a family of four.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Herzlia, Israel
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 18, 2015

We arrive the hotel very late at the night for sleeping and breakfast. My wife found the hotel too dusty and old, the bathroom was Ok not more than that. The breakfast was very poor even for USA hotels and not testy.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Rawlings, United States
1 review
4 of 5 stars Reviewed July 16, 2015

In picking your next trip, consider going with Best Western. The rooms are nice and clean, beds soft, and staff is very courteous and helpful. The breakfast bar had a choice of things to chose from. Check-in was easy. Check-out was easier yet. Overall, your trip will be very enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for submitting a trip advisor review regarding your recent stay at our property. We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again! Your business is very important to us and we value your feedback. By telling us what you liked about... More 

Walpole, New Hampshire
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 15, 2015

We staid 2 nights - only because of convience . The internet was HORRID - and when I called the front desk the snotty girl on the evening shift just said call the number on your desk . She could have said there was a hotel computer in the lobby - which we had't seen. The rooms themselves were fine.... More 

Was this review helpful? Yes 2
Meg S, General Manager at BEST WESTERN Westgate Inn, responded to this review

Dear Guest, Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

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