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Wingate by Wyndham York


Hotel class 2.5 of 5
105 State Street, Arsenal Rd. and N. George St, York, PA 17401
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Reviews you can trust

72% Recommend
4.0 of 5 stars 22 reviews
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By trip type
All (22)
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[ Date ] [ Rating ]
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5 of 5 stars
ahep4753   2 contributions
Chambersburg, Pa
Oct 25, 2009 | Trip type: Couples
1/1 found this review helpful

We waited until the last minute to find a hotel and stumbled across this one for only $99.00 a night. The pictures looked nice but I was still a little nervous. We arrived a hour early and was able to check in. They asked what had brought us to the area and we had mentioned our anniversary they had moved... more

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5 of 5 stars
ClarksSummitPaPaulh   1 contribution
clarks summit pa
Oct 22, 2009 | Trip type: Couples
1/1 found this review helpful

on october 21 2009 My wife and I stayed at your hotel, the first time for her the second for me. bed comfortable,shower real nice,breakfast good. upon leaving my wife forgot her purse . we were about 1 hr away when she realized it was missing. A phone call to your desk to explain our problem then turned the car... more

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2 of 5 stars
sparks777   1 contribution
Virginia
Oct 12, 2009 | Trip type: Couples
1/1 found this review helpful

Over $500 spent. Broken room card readers around the back of the hotel and the pool area. There was some kind of pool party going on Saturday night. No clean towels available at the pool, and kids unsupervised being rowdy at the pool and in the hot tub. The night desk clerk was too busy browsing the internet to do... more

Management response from
WingateYork, Sales Director

I would like to apologize, again, for the negative stay you experienced with us. After speaking with you directly, I did speak with every department in which your complaints were made. This is not the experience the Wingate prides ourselves on and certainly not what you should have experienced. There are times in the hotel industry where sport teams are...

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4 of 5 stars
malaron   1 contribution
Egg Harbor Twp, NJ
Aug 19, 2009 | Trip type: Family
1/1 found this review helpful

Planned on going to Hersheypark at the last minute, found this hotel on line for great price...under $100.00. The hotel was absolutely clean and very comfortable. Above average. The beds were very comfortable! We have 3 children, so we needed a cot. Initially we were told it was a fire hazard, however they brought up a cot about 30 minutes... more

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4 of 5 stars
travelingEA   2 contributions
Canada
Aug 13, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed 9 days at this hotel. The room was very clean, The breakfast had a variety of different foods. The staff was very accommodating. It was in a great location at intersection 83 and 30. Mall and restaurants well within 5 miles. more

Management response from
WingateYork, Sales Director

Thank you very much for taking time to rate our hotel. We are very proud of our hotel and I am happy to see the pride and ownership that each and every one of our co-workers owns reflected upon your stay. I do hope when your travels bring you to the York PA area again, we will have the honor...

wonderful
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5 of 5 stars
njethwa   1 contribution
pittsburgh
Aug 13, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This hotel is very close to where I work at client and for the discounted rate I think its the best value for money. The hotel is newly constructed so everything has a feel of freshness. The rooms are clean, plasm tv, bathrooms with granite. Breakfast is adequate with lots of options in cereal, bagels, waffels. Staff is very friendly... more

Management response from
WingateYork, Director of Sales

Thank you for taking time to review our hotel. I am so very happy to see that you enjoyed your stay and enjoyed our amenities that we have to offer. We are very proud of our hotel and each co-worker shows ownership to their responsibility which shows our pride. I do look forward to seeing you again when your travels...

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1 of 5 stars
scolarossi   1 contribution
Pittsburgh, Pa
Jul 1, 2009 | Trip type: Business
0/1 found this review helpful

I booked this hotel on line at one of the discount internet sites. I usually travel alone. This time I had my son with me. I asked all the other hotels that week if they could change my room from a KING to a double, so that we would have separate beds. I was told that the policy is that... more

Management response from
WingateYork, Sales Director

I want to deeply and personally apologize for the lack of "customer service" you received upon check in at our hotel. As a consumer, I know how I expect to be treated and accommodated especially with such a small request and need. I am truly sorry that we failed to provide this service to you with our very best. I...

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5 of 5 stars
Frined   2 contributions
Tucson
Jun 20, 2009 | Trip type: Family
2/2 found this review helpful

We unknowingly bookied a room in what quickly showed itself as a massively inferior hotel (Quality Inn on Market Street), and checked out of there within minutes due to their overall terrible conditions. We found our way to the Wingate and couldn't have been more pleased. From the moment I walked in, Stephanie and Elizabeth did everything they could to... more

Management response from
WingateYork, Cindi Wycheck, Sales Director

Thank you for taking time to complete the survey on Trip Advisors. We pride ourselves on our ability to satisfy our guests expectations while they are staying with us and are so pleased when we hear feed back that reflects this. We do hope we will be your hotel of choice during your next trip to York PA. Thank you....

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5 of 5 stars
devrem   1 contribution
Harleysville
Apr 25, 2009 | Trip type: Business, Couples
2/2 found this review helpful

My wife and I had the pleasure of spending a night in this fine hotel. We had spent the day at the York Expo Center with a lot of walking. We are both 60 so we were pretty tired. Check in was a breeze and the desk attendant very pleasurable. The room was well appointed with a king size bed,... more

Management response from
WingateYork, Director of Sales

Thank you for taking the time to review our hotel. I am so happy that you enjoyed your stay with us and do hope we are able to have the pleasure of seeing you again. It is our ultimate goal to offer the BEST customer service to our guests and offer comfortable accommodations. Once again, I appreciate your time. Cindi...

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3 of 5 stars
Ljmelbin   10 contributions
Mass
Apr 7, 2009 | Trip type: Couples
1/1 found this review helpful

I stayed at the Wingate April 4th with my spouse and 5 month old baby. When we arrived, we had so much stuff that we needed to fill up a luggage cart. WIth baby in tow, we (two women) had to struggle to push the cart into the lobby, down the hall, into the room, etc. The hotel seemed grossly... more

Management response from
WingateYork, Sales Director

Thank you for taking time to review our hotel. We appreciate your feedback and share this with all of our co-workers to ensure excellent customer service training is on-going. Being a limited service property, we do not have a bellperson on staff to help with luggage but apologize that we were not proactive in offering our assistance. I appreciate your...

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Wingate by Wyndham York Also Known As

  • Wyndham York
  • York Wyndham
  • Wingate York
Address: 105 State Street, Arsenal Rd. and N. George St, York, PA 17401