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Four Points by Sheraton York

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1650 Toronita Street, York, PA 17402
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Four Points by Sheraton York
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Four Points by Sheraton York
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165 reviews from our community

Traveler rating
    31
    53
    41
    20
    20
See reviews for
58
22
9
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (47)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (47)
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    (18)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The wifi barely works. The staff was very rude. The room was not cleaned appropriately by housekeeping. This hotel is overpriced. The parking lot and some areas of the property are very dark at night. My meal from the restaurant was cold. I really had a bad experience. Avoid this hotel.

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points by Sheraton York, responded to this review

Dear Deane S, It’s always our goal to provide each of our guests with the very best experience, and we are very sorry to have fallen short on delivering that promise this time. We appreciate you taking the time to share this feedback with us, and have addressed your comments with our team to improve guest satisfaction. We sincerely regret... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

My room was spotless, the halls and elevator also were very clean. Overall I would have to say that my stay was nearly perfect. That was until the morning when I woke up and found bugs on my wall and window ledge. The bugs had come in through the window seal (I believe as the window not open). They sent... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We visited the area for a basketball tournament on a weekend. The rooms are nicely furnished and decent sized. The bathrooms are small but pretty. The beds were very comfortable, on the soft side, with good pillows. Breakfast was fresh with a good selection, the usual fare. Staff pleasant and helpful. My only problem was loud toilets but nothing that... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton York, responded to this review

Dear Awaywewere, We’re pleased to hear you liked our comfortable accommodations and friendly team. Thank you for sharing your review with us, and we hope to see you again in the future. Take care More 

Missouri
Top Contributor
72 reviews 72 reviews
63 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely downstairs and clearly a spot for serious conferences. But I was there because of family. The room I was in on 2 was modernized nicely and had a swell bed. Only complaint about the bathroom was that the vanity was quite a ways out from the wall, so seeing onesself in the mirror without glasses was a bit of... More 

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PA/NJ
Top Contributor
51 reviews 51 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 14, 2015

I have stayed at this hotel for three years. This year I had three reservations for three nights each. Each room was perfectly clean and appointed. The shower pressure on the 5th floor was amazing, as well as ample hot water. On Saturday and Sundays they have a free breakfast. There is ample parking and the entire staff was helpful.... More 

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Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 2, 2015 via mobile

As a long time SPG member, this hotel was not as expected. The front desk staff upon check in was great, but the rest has room for improvement. The wifi doesn't work at all, the hot water at 6:30am on a Saturday did not reach our room. The parking lot was dark. Our bill was wrong and took a couple... More 

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Prague, Czech Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 1, 2015

i mean all is good with this hotel, great staff, location ok, good breakfast but that carpet and a sofa, room door - it looks like in some cheap dated lodging house; yesterday was late for changing those!

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2015

After a long day of delayed winter flights, I arrived to check-in at 11:00 PM to discover a very cheerful young man greeting me at the front desk--despite the fact that he was working a double shift. He answered all my questions about directions, the weather, my reservation, and breakfast for the following morning. Then he informed my very weary... More 

Was this review helpful? Yes 1
Cambridge, Massachusetts
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 9, 2015

First the good - For me, the main positive of this hotel is that it is an SPG property. I'm a Platinum member so I feel lucky to have an SPG property in a small town like York. In addition, the hotel staff here are very friendly. The lobby is pleasant and the bar has TVs. Upon check-in I always... More 

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Lansing, Illinois
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

The location is very good and the rates are great! They need to remodel the top floors! The bathrooms need to be updated and the sheets and curtains. The staff is friendly. Free wifi, parking and breakfast!

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton York, responded to this review

Dear Chris M, We’re glad you enjoyed your stay and liked our great location, free amenities, and friendly team. Thank you for your review, and we hope to see you again soon. Take care. More 

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