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Country Inn & Suites By Carlson, York

#11 of 24 Hotels in York
Certificate of Excellence
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245 St. Charles Way, York, PA 17402
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Country Inn & Suites By Carlson, York
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Country Inn & Suites By Carlson, York
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141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Pueblo, Colorado
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great value for your money. Very nice accommodations for the short stay or long term. Buffet breakfast is above average. Front desk personnel are helpful and pleasant. Easy access to and from I-83. If we go back to the area, we'll be staying there again.

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York, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

needed an overnight getaway. Had an issue with the tub and sink and were moved to another room without incident. Due to the issue, we were granted a free stay. Tanya handled the situation very professionally. Come here quite often because we enjoy the pool and hot tub. We re local

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York, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

I've stayed in a lot of hotels, and this hotel by far has the worst customer service! The front desk receptionist is inattentive and the manager is never there. Phone calls are never returned and everyone seems like they hate their job and you are a burden asking them questions. DO NOT STAY HERE!!

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SHAILESH P, General Manager at Country Inn & Suites By Carlson, York, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Shailesh Patel, General Manager. We will use your feedback to exceed your expectations for future stay. Thank you for your... More 

New York
1 review
3 of 5 stars Reviewed 4 weeks ago

We stayed at this property recently. Rooms were a good size, just showing their age and could use a makeover. The room had a separate bedroom, small sink, microwave, and refrigerator which were convenient. The sheets on our bed had tiny holes (probably from wear and tear). When I held the sheet up to the window, stains were visible. I... More 

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East Northport, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 4, 2015

Just stayed one night. Bed was very comfortable. Room was ok. Pool area small, water in pool was cold and hot tub was broken, was very disappointing. Nobody was behind the check out when we got there, had to wait about 10 minutes for the girl to show up. Besides the main entrance's small sitting area with a gas fireplace... More 

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Baltimore, MD
Top Contributor
52 reviews 52 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2015

This is really a nice hotel verging on greatness. From the warm fireplace greeting me in the lobby, the friendly staff, the great pool open until midnight for travelers and the best free breakfast I have experienced in a hotel this place could be great. The only problems were neglected maintenance and housekeeping issues throughout and a bed that was... More 

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luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you for taking the time to write a review, it means so much when to us when a guest has a great experience at our hotel. We hope to see you again in the future. More 

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