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Country Inn & Suites By Carlson, York

2.5 of 5 245 St. Charles Way, York, PA 17402
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Certificate of Excellence 2014
Country Inn & Suites By Carlson, York
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Country Inn & Suites By Carlson, York
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136 reviews from our community

Traveler rating
    72
    40
    17
    3
    4
See reviews for
51
28
15
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (22)
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New York
1 review
3 of 5 stars Reviewed 1 week ago NEW

We stayed at this property recently. Rooms were a good size, just showing their age and could use a makeover. The room had a separate bedroom, small sink, microwave, and refrigerator which were convenient. The sheets on our bed had tiny holes (probably from wear and tear). When I held the sheet up to the window, stains were visible. I... More 

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East Northport, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just stayed one night. Bed was very comfortable. Room was ok. Pool area small, water in pool was cold and hot tub was broken, was very disappointing. Nobody was behind the check out when we got there, had to wait about 10 minutes for the girl to show up. Besides the main entrance's small sitting area with a gas fireplace... More 

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Baltimore, MD
Top Contributor
53 reviews 53 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2015

This is really a nice hotel verging on greatness. From the warm fireplace greeting me in the lobby, the friendly staff, the great pool open until midnight for travelers and the best free breakfast I have experienced in a hotel this place could be great. The only problems were neglected maintenance and housekeeping issues throughout and a bed that was... More 

Was this review helpful? Yes
luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you for taking the time to write a review, it means so much when to us when a guest has a great experience at our hotel. We hope to see you again in the future. More 

Senior Contributor
32 reviews 32 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 14, 2015

Room was clean and comfortable. Easy check in and check out. No frills no fuss. Good for one night stay. We had some noise from the floor above us but not overly so. Breakfast was well stocked with choices.

Was this review helpful? Yes
luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you so much for your review. We are getting ready to start a complete renovation and hope in the future you might visit and see our new look. More 

Saint Thomas, Pennsylvania
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 24, 2014

We chose this hotel as it was close to york hospital and cheaper than Hampton inn across the road. Check in was easy and finding our room was easy as well. It was a nicer than expected when we first entered. We found very fast that our room was on the side next to the interstate. Which we could hear... More 

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luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

I regret that we did not live up to the high standards we set for the hotel and we deliver on a daily basis. The deficiencies you noted were corrected immediately and quality assurance review was conducted with all parties involved. Thank for bringing the issues to our attention More 

York, Pennsylvania, United States
1 review
5 of 5 stars Reviewed December 9, 2014

Quality, clean, comfortable room in a non-smoking hotel. Excellent free breakfast included hot items such as eggs and meat. Nice indoor pool and hot-tub that is available until 11:00 p.m. Very friendly helpful staff makes the stay even more enjoyable.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you for taking the time to comment on your recent experience at the Country Inn and Suites York. I am thrilled to hear your experience was a positive experience. Thank you for entrusting us with your care. We hope to see you again soon!!! More 

1 review
5 of 5 stars Reviewed December 6, 2014

The bed was soft and the room was clean. Staff was very helpful. The lobby was decorated for the holidays and overall made for a nice homey atmosphere. I would have liked to have a mini fridge in the room, but for the most part enjoyed my business trip.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you for sharing your experience at our hotel on TripAdvisor. We’re so glad you enjoyed your stay with us and that we were able to exceed all your expectations! Thank you for choosing the Country Inn and Suites York; we hope to have you as our guest again soon! More 

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Additional Information about Country Inn & Suites By Carlson, York

Address: 245 St. Charles Way, York, PA 17402
Phone Number:
Location: United States > Pennsylvania > York
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, York 2.5*
Number of rooms: 67
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Also Known As:
Country Inn And Suites By Carlson, York
Country Inn & Suites By Carlson, York Hotel York
Country Inn York
York Country Inn
Hotel Style:
#6 Business Hotel in York

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