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Country Inn & Suites By Carlson, York

#9 of 24 Hotels in York
Certificate of Excellence
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245 St. Charles Way, York, PA 17402
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Country Inn & Suites By Carlson, York
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Country Inn & Suites By Carlson, York
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148 reviews from our community

Traveler rating
    79
    43
    17
    3
    6
See reviews for
57
28
16
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • English first
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    (148)
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    (34)
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Bear, Delaware
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I were in the process of moving from our townhome to another state. After doing some painting, we decided to finish up the last minute painting the following day and decided to stay at a local hotel instead of making the 2 hour drive home and back the next day. I called Country Inn and spoke with... More 

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York, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the Country Inn and Suites in order to access medical facilities in the area. Even as we had to change details of stay on the fly (and many other things), the staff were all extremely courteous, polite and helpful. The front desk staff, Markie, Heather and Tanya were all awesome and very accommodating. All get 5/5 The room... More 

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Shanghai, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was here the second time and it is getting worse. Now it was the last time for me to stay there and the experience was so annoying that I will spend some more minutes to warn others or encourage the management of this hotel and/or chain to take actions! Not only the hotel is in bad condition (something is... More 

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SHAILESH P, Manager at Country Inn & Suites By Carlson, York, responded to this review

I apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. I talked to my staff and discuss all your concerns to make future stay enjoyable. To discuss your concern further, please contact the hotel directly, and ask for Shailesh Patel, General Manager. I... More 

Ocala, Florida, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

great five days at this hotel. Desk clerks, heather and Trudy in particular. After first day welcomed me by name. Had several requests and handled them promptly and courteously. Undergoing nice renovations but did not interrupt my stay at all. Will definitely stay again when in York!,,

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New York City
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Happened to stay at this hotel overnight during a recent spring break trip (March 23). I wish I had more reasons to head to this area because I really liked how this hotel treated me and my family. Being that I was on the road, my wife had very little time to shop around and we were just choosing whatever... More 

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Pueblo, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great value for your money. Very nice accommodations for the short stay or long term. Buffet breakfast is above average. Front desk personnel are helpful and pleasant. Easy access to and from I-83. If we go back to the area, we'll be staying there again.

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York, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

needed an overnight getaway. Had an issue with the tub and sink and were moved to another room without incident. Due to the issue, we were granted a free stay. Tanya handled the situation very professionally. Come here quite often because we enjoy the pool and hot tub. We re local

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