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All 24 York hotels

Country Inn & Suites By Carlson, York

2.5 of 5 Hotel   |   245 St. Charles Way, York, PA 17402
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Ranked #8 of 24 Hotels in York
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
sailingboat Washington DC
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116 reviews from our community

Traveler rating
    62
    38
    10
    2
    4
See reviews for
43
27
14
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (22)
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Washington DC
Top Contributor
284 reviews 284 reviews
17 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked two rooms here, a king and a double. Both rooms were very clean with nice furniture and fixtures. One "con" for us was the little square pillows, which not only look lost on the big bed, but were not very Both rooms had flat screen TVs, Pantene hair products in the bathroom, an iron and ironing board, a... More

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Indianapolis, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Need I say more than the title of this review??? Stayed 2 nights in a 2 bed room. 2nd morning went to relax on 2nd bed & found bed bugs!!! Most disgusting thing ever!!! Took TWO calls to the front desk to get someone to come up!!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
luvnthebeach71, Director of Sales at Country Inn & Suites By Carlson, York, responded to this review

Thank you so much for taking the time to fill out a review for us. We apologize you left without a positive experience at our property. Our number one goal is for each and every guest to be extremely happy while they are staying at our hotel. We assure you that your issues have been addressed and have had professionals... More

Selinsgrove, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for a wedding. The staff was very friendly and helpful. The rooms are a tad outdated (older carpet w some worn in stains and marks, bathroom mirror worn along edges, bathroom door wouldn't shut), but just perfectly fine for a one-two night stay. They were cleaned well and the bed was nice and comfy. The... More

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New York City, New York
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As you can imagine, I had high expectations going into this hotel, after seeing that it has 4.5 stars in TripAdvisor. What a disappointment! The hotel was chosen by a wedding planner, so all the guests were asked to stay there. With such a good review, we said "perfect!". In fact, we booked a "suite". The hotel is OK and... More

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York, PA, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff was friendly, but the beds were very uncomfortable, neither ice machine worked, drink machines did not accept bills, inside of building showing more age than it should have. I stayed there several years ago and was quite satisfied. I was surprised to see the difference. I probably will not stay there again.

Review collected in partnership with Country Inns & Suites By Carlson

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York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel for a year. I loved it! However, over the last several months the quality of everything has gone way downhill - rooms smell, missing basic supplies in your room, the food is not good anymore. I don't know if there is new management or if they've had a lot of turnover or they... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Jamie S, General Manager at Country Inn & Suites By Carlson, York, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and your stay. We will discuss the conditions of your room with our staff and management company to ensure all guest rooms and the property are up to Country Inns and Suites by Carlson standards. We are planning... More

York, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was definitely a 5 star hotel but at a lower cost than you'd expect. We had such a great time and found everything to be very clean. We will definitely plan another getaway here. We enjoyed the pool and sauna and the friendly staff.

Review collected in partnership with Country Inns & Suites By Carlson

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Erie, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Stayed mid July for two nights for activities in Lancaster and had a pleasant experience. Nice staff, no problems with the room; one mattress was firmer than the other, which was a plus for us. Location was fine. The ride to Lancaster was quicker than expected as the average driver did 80 mph. over route 30. Typical hot breakfast items.... More

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Sayre, PA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

This is a fine place to stay when visiting around the York, PA area, and not a hard place to find off I-83. Not far away from the Dutch Country/Baltimore and Hershey area. Very comfortable rooms, nice breakfast and a very friendly staff that is very customer services oriented. I'll plan on staying here again when I'm in this area.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014

Poor service; stained furniture/rugs; hot tub had been broken for months; pool water temp too cold; guest computer not guest friendly; hotel changed hands w/in past year or so, and new owner not doing the renovations required let alone basis maintenance of the hotel. There is a brand new Hampton Inn across the street (both Exit 16A of Rt 83).... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Jamie S, General Manager at Country Inn & Suites By Carlson, York, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and your stay. We will discuss the conditions of your room with our staff to ensure all guest rooms and the property are up to Country Inns and Suites by Carlson standards. More

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Additional Information about Country Inn & Suites By Carlson, York

Address: 245 St. Charles Way, York, PA 17402
Phone Number:
Location: United States > Pennsylvania > York
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, York 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, York Hotel York
Country Inn And Suites By Carlson, York
Country Inn York
York Country Inn

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