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Courtyard York

3.0 of 5 2799 Concord Road, York, PA 17402
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Certificate of Excellence 2014
Courtyard York
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Courtyard York
Courtyard York
Courtyard York
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112 reviews from our community

Traveler rating
    63
    29
    9
    4
    7
See reviews for
38
30
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Based on reviews here, we selected this Courtyard venue. We are members of Marriott's rewards program and generally prefer their hotels. We were not prepared for the industrial location. We stayed 2 nights. The staff was very courteous and accommodating. We checked in late. Free popcorn in the lobby for game night. Soon after we turned in we realized we... More 

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Kristin S, Manager at Courtyard York, responded to this review

Dear Triptoplan, Thank you for taking the time to write a review on tripadvisor from your most recent stay. We appreciate all feedback to help us with your future stays, as well as our other guests. I'm pleased to hear that our staff was polite and courteous while you were here. We take great pride in our staff and love... More 

Cape May, NJ
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 15, 2014

This hotel is very clean, spacious, and comfortable. It also has a good location situated alongside a mall and close to other shopping malls and restaurants. The staff was great. Everyone was always pleasant and helpful. When I thought I had lost my car keys, one employee, Sue, actually came out to my car and retrieved my keys which had... More 

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Kristin S, Manager at Courtyard York, responded to this review

Wow! That is so great to hear! Thank you so much for writing a review about our hotel. We are beyond excited to hear all of the great things that you said about our staff and the property itself. Can't wait to see you the next time you are in York!!! More 

New York City, New York
Top Contributor
101 reviews 101 reviews
32 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed November 5, 2014

As devoted Marriott mavens, there is little to endear us to this particular property. On the bright side, it is relatively new and the staff seemed to offer an extra sense of courtesy. It appears that like many Courtyards, the traditional complimentary coffee in the lobby is replaced with Starbucks. This doesn't work for us. In the morning, we were... More 

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Kristin S, Manager at Courtyard York, responded to this review

Dear French75, Thank you for taking the time to write a review about your recent stay! I am so sorry that you didn't fully enjoy your stay! You are right about the coffee in the lobby. Since Courtyards have started serving Starbucks, we no longer serve complimentary coffee in the lobby. But there is still complementary coffee in your sleeping... More 

Manning
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2014

The hotel seemed relatively new, the rooms were comfortable and the lobby was nice to sit and watch tv. The staff was excellent and very couteous. The bed was very comfortable and the pillows were soft, at least the ones I used but they had varying hardnesses.

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Kristin S, Manager at Courtyard York, responded to this review

Much appreciation for all of your kind words and reviews about our Courtyard property! We are so happy that our large lobby area was comfortable for you and relaxing enough to watch tv! Thank you for choosing our Courtyard! We hope you come back and visit us again soon! More 

1 review
5 of 5 stars Reviewed October 26, 2014

My stay here was excellent. Everything was to the "T", from Staff, cleanliness, atmosphere, location and amenities. I will be back for another stay. One night just simply was not enough. One Negative, The pool and hot tub are only open till 10 So I hope you are not busy throughout the day if you want to unwind in the... More 

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Kristin S, Manager at Courtyard York, responded to this review

Hillaires, Thank you for taking the time to tell us about your stay at our Courtyard! We are so pleased to hear that you enjoyed your stay and that you were satisfied with our customer service! We look forward to seeing you again the next time you are in York! More 

Woodbridge, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

The hotel was super clean and comfortable. The staff made my stay even more enjoyable. The only downside was the bar is overpriced. However, there are restaurants that are close by. When staying in York, PA I highly recommend this hotel. I will be staying here again when I return to York.

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Fort Wayne, Indiana
Top Contributor
55 reviews 55 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 8, 2014

Stayed here on our Hwy 30 trip east from Indiana to New Jersey. Good hotel, a bit over priced, but, there are a ton of food, shopping choices just a little ways from hotel, although you may need directions from the front desk in order to find them. Our sleep quality was great, both slept just fine in our clean,... More 

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Kristin S, Manager at Courtyard York, responded to this review

Thank you for taking time out of your day to review our Courtyard by Marriott! We are thrilled to hear that you had an enjoyable stay and our staff was able to provide you with directions on where to shop and eat! Please keep us in mind for the next time you're traveling through York, Pa! More 

Paducah, Kentucky
Top Contributor
73 reviews 73 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed August 31, 2014

Bad enough, having to wake up and not be able to take a shower. There was no hot water, not even warm. But then when I go to the desk to tell them, and I ask where I can get some coffee, they tell me that it has to be purchased. Seriously? You ruin my morning and make me late,... More 

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Kristin S, Manager at Courtyard York, responded to this review

Kylie, Please accept our sincere apologies for the hot water issue you encountered during your stay. I can understand how not being able to jump into a hot shower in the morning can ruin your morning routine. I am also sorry that an apology was not offered by reception and would hope that a return stay could give you an... More 

Damascus, Syria
Top Contributor
208 reviews 208 reviews
45 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed August 22, 2014

What a great nights stay in York, Pennsylvania!! This was my second stay in the past three years and the next time I am in the area I will stay at the Courtyard, York!! This a new style Courtyard with the great reception area and a nice Bistro. The receptionist was fantastic fast and professional and I even received an... More 

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Top Contributor
71 reviews 71 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 19, 2014

Room was small, shower leaked all over the floor - told front desk and during the day some one came to replace trim. Instead of flooding floor, it now leaked out both ends of the door! Noisy people in hallways heard at night. Staff mistakenly knocked at our door at 6:45AM and later called our room at 7am- again mistaking... More 

Was this review helpful? Yes 1
Kristin S, Manager at Courtyard York, responded to this review

Dear Karetomuch, Please accept our sincere apologies for the problems that arose during our stay with us at the Courtyard here in York! Our goal is to ensure that all guests, especially Marriott Reward Members, have a hassle free and enjoyable stay. The fact that we failed during your stay is unacceptable and we would like the opportunity to change... More 

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Additional Information about Courtyard York

Address: 2799 Concord Road, York, PA 17402
Location: United States > Pennsylvania > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard York 3*
Number of rooms: 103
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Hotel Style:
#5 Romantic Hotel in York

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