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Holiday Inn Express & Suites - York

#7 of 23 Hotels in York
Certificate of Excellence
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140 Leader Heights Road, York, PA 17403
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Holiday Inn Express & Suites - York
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79 Reviews from our TripAdvisor Community

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Traveler rating
    41
    22
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (79)
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    (19)
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Baltimore,MD
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family and I stayed here on 4th of July weekend. First, I booked through Hotwire and got a great price. The we got there and the room was very nice and cleans no dust anywhere. This Holiday had daily breakfast, which was great. They had bacon, Turkey sausage, ham, pancakes and juices all the things you want in a... More 

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Wayne, Michigan
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a last minute thing. My car broke down on a Sunday night eight hours from home, so I had to find a place to stay in York. I called ahead to make sure there were rooms available and stressed my situation. Sure enough they did, several in fact. The woman at check in was very helpful and... More 

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Winter Garden, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room was clean and was a good size, we didn't have complaints on anything. Staff was friendly and the location was perfect (just off main highway) We were on our way to Hershey Park from Maryland and decided to stay there. Hotel is recommended.

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Bernhards Bay, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

While the hotel itself is very clean and comfortable, I happened to be there on a weekend when there was a girls' softball tournament going on in town. None of the common areas were available to me because the families of the players had literally taken over the hotel. As fast as breakfast food was put out was as fast... More 

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Philadelphia, Pennsylvania
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 1, 2015

Spending two nights at this Hotel on Labor Day weekend, in room # 424 and I did not get very good night sleep. Very noisy! First of all, the bathroom was so small, and so were the beds. And than there were the noise. You can hear every conversations in the hallway. Make no different with the DO NOT DISTURB... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, On behalf of our team and I, please accept our sincere apologies for your less than satisfactory experience at our property. We truly take pride in the quality of our accommodations and service, so it is definitely disheartening to see that we were not able to meet expectations. Our team is generally guest focused, and understands the... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

Stayed for one night for business that was close to the country club. Not a lot of options in that area. Hotel is basic, very basic. The heating / cooling system needs replaced. The bathroom is blah. The breakfast was less than desirable - avoid the coffee.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Traveler3542x, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It sounds like we fell below your expectations, and we apologize you were not satisfied with your stay. Kindly be assured that all your comments will be looked into and we shall discuss it with our team. We will... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 28, 2015

There was nothing wrong with this hotel per se, it was just lackluster. Other chains seem to do this format and accommodation type better. Room was clean and well maintained, as was lobby and breakfast area. It was obviously an older hotel and renovated. The one big issue was breakfast. The hotel was very full, and breakfast was packed with... More 

Was this review helpful? Yes 1
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We're happy to hear that you enjoyed our level of cleanliness and maintenance at our facility. Our team and I take pride in providing the best possible experience for all guests. As you mentioned, you did stay during a period of higher occupancy for the business. Of course, our... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 25, 2015

Whenever my husband and I travel to the York area we wouldn't think of staying anywhere else but the Holiday Inn Express on Leader Heights Rd. Tonya and Kathy welcome you like they are part of your family. Even the housekeeping staff makes you feel like a long lost relative. Tonya and Kathy are very knowledgeable and professional about all... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you very much for your awesome review of our team and facility! "Just like returning home..." - I love that tag line. That is exactly the type of experience we collectively work hard to provide! Our entire team, from the housekeeping department to Tonya & Kathy take pride in our mission to ensure complete satisfaction. Danielle... More 

West Paris, Maine
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

This hotel was situated in a beautiful region of Pennsylvania and offered a clean, comfortable room, warm hospitality and an excellent complimentary breakfast. Food was readily available from the neighboring community and delivery was an option. We were very pleased with this hotel, and if ever in this area again would look to stay there again.

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay. You are absolutely right about the beautiful location. York County, PA is a nature enthusiast's dream with plenty of greenery and scenic routes! As you experienced, our entire team takes tremendous pride in the quality of care and product we provide. Our complimentary hot breakfast is certainly... More 

York, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

After logging around 1000 miles in 3 days I just wanted a nice place to stay. I called the hotel while driving :( sorry and got Kathy on the phone. I had no information except my name promissed her I was coming. Upon arrival she had already looked up my information and I was good to go. I asked her... More 

Was this review helpful? Yes 1
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful feedback with us! "Kathy the Great" - what an awesome caption! Kathy is truly a valued member of our team and certainly a guest favorite! She works hard to deliver a genuine experience for all of our guests. I am happy to see that she made your stay memorable. After a... More 

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