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Holiday Inn Express & Suites - York

#6 of 22 Hotels in York
Certificate of Excellence
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140 Leader Heights Road, York, PA 17403
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1 room 1 adult
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Holiday Inn Express & Suites - York
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117 Reviews from our TripAdvisor Community

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Manassas, Virginia
Level Contributor
203 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I needed a hotel near a customer and HIX was the perfect answer. Just one red light away from I-83, it's just minutes away from everything in York. The room was attractive and comfortable. I was impressed that EVERY staff person (front desk , breakfast room, housekeeping) looked me in the eye and said hello. It can be lonely traveling... More 

Helpful?
Thank Karen L
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay. We're so glad to hear that our team members exemplified the meaning of genuine hospitality. As you see, we truly appreciate our guests, and believe in going above any expectations. We're also happy to see that our accommodations were comfortable for you. With regards to our sheets, we... More 

Ottawa
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed hotel close to the client's location and choose this property. It was close to the highway and next to restaurants. The property is very well kept. The staff is friendly and helpful. My room was clean and typical for the updated Holiday Inn category. The breakfast was plentiful and filling. I recommend this hotel for any one needing... More 

Helpful?
Thank Pierre L
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. Our team is thrilled to have earned your recommendation of our property. As you experienced, we pride ourselves in providing genuine guest care and a product that exceeds brand standards. We will continue working hard to be your preferred hotel in York, Pennsylvania. Yours in Hospitality,... More 

new jersey
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is well located, easy access. Rooms were clean and staff pleasant. Cookies in the lobby were fresh. The breakfast is very weak and the fruits not fresh. Please change the coffee, it tastes like water. Price was a bit expensive. Overall, will be returning.

Helpful?
Thank travelinghappy
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. We're glad to hear your overall stay was pleasant and that you enjoyed our many amenities. We strive to continuously improve our level of service and offerings, so all tips are greatly appreciated. We apologize regarding your breakfast experience, which seems to not have met expectations.... More 

Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

This is my second stay with this hotel, and the friendly staff and spacious well appointed rooms are a standout. It's ideally located for my business needs. I'd highly recommend this hotel. It has certainly exceeded my expectations.

Review collected in partnership with this hotel

Helpful?
Thank kurtelam
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. We're pleased to have earned your recommendation and to know that your experience exceeded expectations. Our team prides itself in providing the utmost in guest care and a product that is worthy of your repeat business. We will continue working hard to be your preferred hotel... More 

South Lyon, Michigan
Level Contributor
269 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

This is a nice hotel, the rooms are clean and new. The front staff is friendly and welcoming. Breakfast is free and is ok. The coffee is good, but wasn't impresses with the eggs at least they have some good bacon. The hotel offers complimentary cookies and newspapers for the guests.

Helpful?
Thank Brian C
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. Our team is pleased to hear that your overall stay was pleasant and met brand expectations. We're sorry to hear that you did not enjoy our eggs, which are typically a guest favorite! On our end, we will continue to monitor their quality and ensure they are properly prepared.... More 

Washington DC, District of Columbia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 30, 2015

We needed a place to stay before dropping our daughter off at York College in the morning. This place offered two queen beds and a pull-out couch; ideal for our needs. The room was great until the toilet flooded badly around midnight. We really didn't feel like it was our fault. The front desk immediately provided us with an identical... More 

Helpful?
Thank MAGPie907
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. We are thrilled to hear that your daughter's college send-off went well! As you experienced, we take pride in the quality of our accommodations, and believe that swift problem resolution leads to satisfied guests. We appreciate your compliments regarding our front desk and breakfast teams. On... More 

Orleans
1 review
5 of 5 stars Reviewed November 26, 2015

We were very pleased with the people and the facility. The room was clean and very comfortable. The staff were very attentive and friendly. We were happy to stay here during our extended trip and will stay here again in the future. Thank you.

Review collected in partnership with this hotel

Helpful?
Thank chic064
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your stay with us. We're pleased to have earned your five-star review and compliments. Our team works hard to deliver a memorable experience for all of our guests in every area from cleanliness to genuine service. Please do not hesitate to contact us at 717-741-1000 for future needs. We look forward... More 

Downingtown, Pennsylvania
1 review
5 of 5 stars Reviewed November 23, 2015

This was a last minute stay for me in the York area and all of the local (within 10 miles) were all booked. Lucky for me, I was able to stay at this hotel, very clean and the people were extremely pleasant! There is no doubt in my mind that I will take the extra 5 minutes and stay at... More 

Review collected in partnership with this hotel

Helpful?
Thank trollingerj
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. We're happy to hear that your experience was memorable, even though the trip wasn't planned! Our entire team takes tremendous pride in the quality of our accommodations and excellence in guest service. We will continue working hard to be your hotel of choice in York, Pennsylvania.... More 

Brovst, Denmark
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2015

Passing through Pennsylvania for a dinner with old friends and needed to stay 1 night. The hotel standard was great - very nice and clean rooms with plenty of space. Excellent location - and restaurants nearby. Big parking lot makes parking easy.

Review collected in partnership with this hotel

Helpful?
Thank Peter Morten J
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. Our team is pleased to hear that you had a great stay! We take tremendous pride in maintaining a high standard of product quality and guest service. Your positive feedback is much appreciated. We will continue delivering on our guests' expectations and look forward to being your preferred choice... More 

Parmus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015

Easy check in - check out. Even though close to highway, room was quiet. Good Breakfast. Stayed here 2X / year over the past 10+ years. Upper and front parking lots fill up quickly. Fresh baked cookies were a treat!

Review collected in partnership with this hotel

Helpful?
1 Thank bhudzik
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us and your loyalty to our property over the past decade! We're thrilled to be your preferred choice in York, PA. As you experienced, we take pride in the quality of our accommodations and the genuine guest service we deliver. On behalf of our entire team, thank... More 

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