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Holiday Inn Express & Suites - York

#9 of 23 Hotels in York
Certificate of Excellence
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140 Leader Heights Road, York, PA 17403
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Holiday Inn Express & Suites - York
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89 Reviews from our TripAdvisor Community

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Traveler rating
    44
    25
    13
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (19)
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1 review
5 of 5 stars Reviewed yesterday NEW

We visited Hershey then came here before heading to Lancaster. We had a great stay at this hotel. Nice room and comfortable bed. We had good breakfast in the morning before visiting Amish area. We found a nice soap shop in York-all natural. You can watch them making the soap too! I would stay here again!

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New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were going to Hershey Park and decided to book a hotel for the night. Almost all hotels in Hershey were sold out and the remaining ones had really high rates to stay. We stayed at this hotel which is a few minutes from Hershey. We booked two rooms and arrived really early. The desk agent was nice enough to... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback about your recent stay with us. Our team is thrilled to hear that we were able to accommodate you and your family during your visit to Hershey Park. As you mention, while we are an alternate location to Hershey, we offer tremendous value in our product and reasonable rates as well. Please... More 

Annapolis, Maryland
1 review
2 of 5 stars Reviewed 6 days ago NEW

The rooms are large and laid out right, and the motel is well located with ample parking and other amenities and has a nice staff, but there is absolutely no ventilation in the rooms, which remain humid and musty all the time. There is no exhaust fan in bathroom, so even a short shower causes moisture to fill the whole... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback with us regarding your recent stay. On behalf of our entire team, we apologize for your less than satisfactory experience. I can assure you this was an isolated matter, and doesn't reflect on the condition of the rest of the guest rooms. The bathrooms do have an exhaust system which is located... More 

Etters, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When we arrived to check in, we found that our reservation was made for the wrong date. We were told they would take off the 'no show' fee. They also told us they would bump us up to a suite for the same rate as the single room, which they did. The room was very clean, smelled great, and had... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us. Our team is pleased to hear that your overall stay was comfortable and met expectations. We're sorry about the "bumpy start", but as you could tell, our team takes pride in ensuring your complete satisfaction. Problem resolution is an area that we have focused upon this... More 

Manchester, NH
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We recently stayed at this HI Express in July and wanted to like it because the rooms are clean and comfortable, and the staff (desk staff anyway) seemed accommodating, but the second we walked into our room we were hit (like the proverbial ton of bricks) with a nauseating and overpowering smell of chemicals and stale smoke. When making the... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, On behalf of our entire team, please accept our most sincere apologies for your less than satisfactory stay. This experience is not indicative of how we operate our facility. We take pride in the quality of our accommodations and genuine guest service, since a large portion of our business is repeat clientele. If you would please send... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is great; right off the highway, a few minutes away from downtown and near plenty of grocery stores and restaurants. Hotel was clean and neat, had a small but functional gym, a heated outdoor pool, and plenty of parking. Staff seemed nice. Hotel had decent breakfast but does have a wide selection from yogurt, granola, waffles, hot food,... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us regarding your recent stay. Our team works hard to deliver on the expectations of our guests, and your perspective truly helps us in improving ourselves. We apologize about the humidity in the room and the musty odor in your room. We do have a process in place to ensure... More 

Pittsburgh, Pennsylvania, United States
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

After a horrendous run in at the Four Points, I booked this last minute using points and cash. We needed a suite and the front desk agent assured me that once she saw my reservation come through she would upgrade me to a suite and that's exactly what we got! It was extremely accommodating at midnight and the room was... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience with us. We are thrilled to hear that our product and service met your expectations. Our team takes pride in the quality of our facility as well as the genuine guest service we strive to deliver every day. Cleanliness is a focal point of our business and we will continue... More 

MOUNT AIRY
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing. Clean, bed was so comfy, plenty of parking, and a well lit parking lot. The staff is always so nice and helpful. I have lost track of the times I have stayed at this location but it is starting to feel like home. Thanks for a another wonderful stay.

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your recent stay with us! We are so appreciative of your repeat business and will continue working hard to earn it every time. As you experienced, we take pride in the quality of our accommodations and genuine guest service. Our team will continue delivering a consistently exceptional stay. If there is... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was very nice. Rooms were clean and comfortable. The area was quiet and close to major highways. Outdoor heated pool was nice, but crowded. Then came the dogs. It seemed that every other guest had a dog. Most were very large. The smaller breeds barked. We could hear dogs barking in the rooms above ours. Then, we expected... More 

Was this review helpful? Yes
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us regarding your stay. While we are happy to see your compliments regarding our hotel, we apologize about your negative experience with pets and breakfast. I can understand your frustration regarding the pets, especially if it prevented you from receiving a good night's rest. Our team will work harder to... More 

1 review
4 of 5 stars Reviewed July 21, 2015

Had a great stay. They accommodated us very well and had a friendly staff, clean facility, and the kids enjoyed the outdoor pool. Check in was a breeze and we had ample blankets, towel etc. would recommend to everyone. Located close to Hershey and Gettysburg.

Was this review helpful? Yes
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