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All 24 York hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2600 East Market St., York, PA 17402-2490
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35%
Ranked #21 of 24 hotels in York
  • Overview
  • Reviews (120)
  • Photos (22)
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120 people have reviewed this hotel

Traveler rating
    9
    27
    29
    11
    44
See reviews for
36
24
9
27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

We stayed with our family 3 adults and 5 kids. Great location, but the hotel is gross. The pool water is green:( 5 guys hanging out on the second floor smoking cigarettes and drinking beer all night long, staring at my kids everytime they walked by. I felt very uncomfortable taking my eyes off my children for 10 seconds!!! Our... More

Was this review helpful? Yes
East Hartland CT
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

we arrived late, having made reservations on my phone,late,so they were a non cancellation, otherwise we would have left. they gave us a room that was already rented to someone else,(how embarassing is that?) and our 2nd room, which was supposed to be non smoking reeked of smoke, with a fabreezeish smell to hide the odor and had a burn... More

Was this review helpful? Yes
Hellam, Pennsylvania
1 review
1 of 5 stars Reviewed July 14, 2014

MANY flies and front desk did not even know what a flyswatter was my over 80 yr parents returned to find no clean towels and room and not been cleaned-was 10 pm would not recommend-WAS CLOSE TO many things though

Was this review helpful? Yes
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for fly being in the room and not getting enough towel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure... More

Clayton, NC
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 8, 2014

This place is very old and outdated. The front desk guy was very friendly and nice. I didn't see any of the things that many people were complaining about. The first thing my wife did, was look for bed bugs. We had a ground level room in the back of the hotel. The a/c made funny noises, the fridge clicked... More

Was this review helpful? Yes 1
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Powell, Ohio
Top Contributor
65 reviews 65 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 15, 2014

Not a luxury resort for sure, but clean room with basic comforts, free Internet, and friendly staff in a very convenient location (main arteries, shopping, restaurants). Usual complimentary continental breakfast fare. If all you need is a place to sleep for cheap in York, you probably could do worse just temper your expectations.

Was this review helpful? Yes 2
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank your for your recent stay @ Qualityinn Inn & Suites . We appreciate the postive feedback and look forward to having you again in the near future. More

Tuckerton, New Jersey
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 13, 2014

It started off by them giving us the wrong room...so they moved us to another room which had no electric outlet near the bed (necessary for a breathing machine)...so they moved us to ANOTHER room. This in one old hotel badly in need of a whole lot of TLC. This is they only Quality Inn we have stayed at that... More

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perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank for your recent stay with us here at Quality Inn & Suites. We Apoglize for your UN pleasant visit and will make proper accommodations to ensure that your concerns are addressed. We look forward to having you again in the near future. More

Colebrook, New Hampshire
Top Contributor
403 reviews 403 reviews
197 hotel reviews
218 helpful votes 218 helpful votes
1 of 5 stars Reviewed April 11, 2014

Another major disappointment with Choices Hotel !!! This Quality Inn needs a major makeover !!! It looks like a very old cheap motel... Very dirty, old and smell bad too!!! AC was damage and broken unit in room, outside the AC filter was filthy and bad smell when running fan!!! Worst Internet ever!!! Only 1 bar and not even able... More

Was this review helpful? Yes 1
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for your past stay with us back in April 2014. We greatly value your feedback. We truly apologize for your not so pleasant visit and can ensure you that all your concerns were address. Modifications were made to the needed areas. We value our guest and would like you to consider giving us another opptunity to ensure you... More

Roosevelt, NJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 19, 2014

Hi! Overall I found this hotel to be very clean and comfortable. The bed was very nice and comforable. The shower wasn't the best, but overall everything was very clean. Having a fridge in the room was very nice. The popcorn in the lobby was a nice addition and a much appreciated mid-afternoon snack. I had a dog with me... More

Was this review helpful? Yes 1
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for recent visit with us here at Quality Inn & Suites. We strive our best to accommodate guest upon their arrival. All your concerns will be taken into consideration to make your visit in the near future a more pleasant one. Thank you for all the positive feedback!!! More

Rushford, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

The check-in was very easy and the staff was very accommodating - we were traveling with other people and the staff saw to it that we were all on the same floor and close to each other. Rooms were clean and the parking was right outside the door.

Was this review helpful? Yes 2
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay with us here at Quality Inn & suites. We strive our best to ensure every guest that walks in threw our doors, are pleased with their visit. We value your positive feedback and look forward to seeing you again in the near future. More

Clinton, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2014

We found this hotel to be very clean with no odors, as in prior reviews. Yes it is old, but I felt I needed to state something positive after so many negative reviews. It is clean, the beds were comfortable, the refrigerator was a generous size, the parking lot was well lit for safety and it was relatively quiet (can't... More

Was this review helpful? Yes 2
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for your recent stay with us at Quality Inn & Suites. We appreciate all the positive feedback. We value our customers and assure you that all your concerns are being address to improve any areas that improvement are needed. We look forward to having you again in the near future... More

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Additional Information about Quality Inn & Suites

Address: 2600 East Market St., York, PA 17402-2490
Phone Number:
Location: United States > Pennsylvania > York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn And Suites
Quality Hotel York
York Quality Inn
Quality Inn York

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
110

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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