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All 7 Wyomissing hotels

Crowne Plaza Hotel Reading

3.0 of 5 Hotel   |   1741 Papermill Rd, Wyomissing, PA 19610
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81%
Ranked #3 of 7 hotels in Wyomissing
A recent review
5 of 5 stars reviewed 3 days ago
Bill_and_Loretta Burlington, Vermont
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266 people have reviewed this hotel

Traveler rating
    163
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Burlington, Vermont
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this Crowne Plaza earlier this month for our 44th wedding anniversary trip. We had a great room in the Tower - very clean room and very comfortable bed. The staff is exceptional - the friendliest we have ever seen and extremely helpful. The General Manager, Craig, introduced himself to us, and he clearly sets the tone for... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the Crowne Plaza in Wyomissing a couple nights per week over the last two years while on business travel. The staff there is by far the best that I have encountered at any hotel. The folks here treat you as though you are returning as a friend, almost a part of the family. Business travel is... More

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for writing a review on your recent stay with us. We are very pleased that you enjoyed your stay. Our staff works very hard to provide outstanding customer service and it is very refreshing when our guests express their happiness. We look forward to seeing you again, when your travels bring you back to our area. More

Ford City, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Aged looking. Site says last renovation in 2009. It looks it. Needs renovations. Very spread out. You have to walk the length of the hotel to get anywhere. Wifi very problematic. Need to log in every time you want to use it. BUT staff excels!! Can't say enough about the staff. Everyone will stop what they are doing just to... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a review. Although we strive for every guest to give us a 5 star rating, we understand with a large, 40 year old property, that is not always going to be possible. We do appreciate that you recognized how hard we try to provide outstanding customer service that we have become very... More

Hampton, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The best hotel staff EVER!! I travel a lot for work, and planed on only staying there 5 days. I ended up staying 7. The manager and assistant manager are always actively greeting people and are very accommodating and are genuinely friendly. When you stay here expect a warm greeting from the staff and a welcoming handshake from Craig or... More

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cpool, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for this 5 star review. Eric and I also thank you for mentioning and introducing our names to the readers on TripAdvisor so they know we will be there with open arms and hands to do everything we can do to complete a successful day or week when staying at our Crowne Plaza. More

Los Angeles
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Room air conditioning is very noisy. The coffee in the restaurants is awful! The packets of coffee in the rooms is better than what is served in their restaurants. Food is very good but very overpriced.

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for your recent stay with us. We have switched our coffee in the Restaurant from Starbucks to Maxwell house so there is a noticeable difference in the strength of the coffee but we chose Maxwell house because of the reputation of the brand. We do serve fresh food made to order and we believe our prices are very... More

Reidsville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to this area and I must say my stay at this hotel couldn't have been better. The staff are extremely helpful , very friendly go beyond the norm. The food was excellent as well as the dining room staff. The pool, patio, and workout area are well kept very clean. Definitely will be staying on... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a review. We are so happy that you enjoyed your stay and the service that we love to provide. We hope to see you again soon. More

Mansfield, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I came to hotel for business. The hotel was busy because of an influx of people due to a recent hail storm. The staff were very friendly and were always there to help. I ate several meals at the hotel restaurant. The service and the food were great. My room was clean and well maintained by the housekeeping staff. The... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for choosing to stay with us during your recent trip to the Reading area. We appreciate your kind words and are so glad that you enjoyed your stay. We look forward to you staying with us again when your travels bring you back to our area. More

Medina, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Some of the friendliest staff I have ever encountered. I didn't need much, but when I did, the staff was right there to help. Very clean rooms. Outstanding food, restaurant and lounge . Nice pool and work out room. Definitely would stay here again.

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

We are so happy that you enjoyed your stay at our hotel. We appreciate you taking the time to write a review. We try very hard to provide excellent customer service and quality product. Your positive review will be shared and celebrated by our staff. Please come back and see us when traveling to the area from Ohio again. More

Bridgeport, West Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this facility for business being in the area to work storm claims from the hail storm that past through the area on 5/22/14. The first night I stayed there the power was out due to a quick storm that passed through. The hotel staff did and excellent job working to get customers checked in and into their... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for the great review and thank you what you do in our community for the storm victims. We pride ourselves on how we come together as a team when situations happen, like the power going out. We understand things do happen but the better guests are informed the easier the situation is. We hope to see you back... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on several occasions while in Reading for work. The staff is extremely friendly and helpful. The pool and outdoor courtyard are very nice. The manager's receptions on Wednesday nights are a bonus with free food and cocktails. I would definately recommend this hotel to anyone staying in or around Reading.

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a review on our hotel. We appreciate the positive comments and look forward to your each and every visit. The manager's reception is something that we are getting to be pretty well known for and we try to change it up and make it special each and every Wednesday. More

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Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610
Phone Number:
Location: United States > Pennsylvania > Wyomissing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Reading 3*
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton

42 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 
Number of rooms
265

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