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All 7 Wyomissing hotels

Crowne Plaza Hotel Reading

3.0 of 5 Hotel   |   1741 Papermill Rd, Wyomissing, PA 19610
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Ranked #3 of 7 hotels in Wyomissing
A recent review
5 of 5 stars reviewed 6 days ago
ohiobeauty westbusy
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231 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
westbusy
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Crowne Plaza Hotel' s management is a phenomenal host for all guests visiting, especially during the Berks Jazz Festival. We have enjoyed each visit and the wonderful entertainment groups that are showcased. The Crowne Plaza Hotel rolls out the "Red Carpet" treatment for all those who visit. You are in for a wonderful time if you stay, dine or... More

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CrownePlazaReading, Front Office Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you fo r the kind words regarding your visit during the Jazzfest. We love having everyone come and enjoy themsleves. Its because of guests like you who make it better every year. Looking forward to having you bck next year! More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

We had late night dinner both friday and saturday nights during this event. The service and food were impeccable. The portions for the price were superb. The bar service, even with the heavy crowds during the concerts, was correct and prompt. Kudos all round!!

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CrownePlazaReading, Front Office Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for your nice words about your recent trip to the Crowne Plaza. I am glad you were happy with the service you recieved during the Jazzfest. More

Willingboro, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It's always wonderful walking back into the Crowne Plaza!! I love this hotel!! As host of the major events of the Berks Jazz Fest, this place is great and does a phenomenal job. The lobby is decorated beautifully each year and very accommodating to the festival goers with seating, bar and food set ups. The restrooms are always clean which... More

Was this review helpful? Yes 1
CrownePlazaReading, Front Office Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for your kind words from your stay here. We are family and the guests who come in are our extended family. This is our culture at the Crowne Plaza we love to make heart connections with ur guests. We are looking forward to your coming to visit us again More

Reading, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Since I did not stay at the hotel overnight I cannot comment on the rooms. However, I did attend a seminar there and it was very nice. Staff was friendly and helpful. The lobby, restrooms and meeting room were nice and clean. There was a light meal served and the dining tables were set up beautifully. It was a very... More

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CrownePlazaReading, Front Office Manager at Crowne Plaza Hotel Reading, responded to this review

We are glad you enjoyed your seminar in our hotel. We hope you will come back and visit us again soon and experience an overnight stay with us. More

Philadelphia, Pennsylvania
Top Contributor
65 reviews 65 reviews
22 hotel reviews
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This our 2nd year visiting this hotel for the Berks Jazz Fest and once again we had a great time. I want to personally thank the Manager Mr Poole for his warm hospitality, it was also a pleasure to meet his wife; he is just an all around cool guy. I asked him does he ever sleep, because it seemed... More

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CrownePlazaReading, Front Office Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for your great review on your stay at the Crowne Plaza. We love to hear how everyone enjoyed all the hard work the staff put into the decorations. We can't wait to have you back next year. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great staff. Manager was awesome will stay again. Rooms clean service great. Location was easy, plenty of shopping and eateries. Hotel entertainment and food top notch. Room service and cleaning staff on point.

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

We love to hear when guests enjoy thier stay and have a good experience with us. We hope to see you again! More

Rockville, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This past weekend, I attended The Berks Jazzfest at this property.The staff was wonderful. Especially, the General Manager, Craig Poole. He was always smiling and greeting his guest and performing jazz artist. The property was completely sold out for the following weekend and Mr. Poole "found room at the inn" for my next upcoming stay. I have stayed at this... More

Was this review helpful? Yes 1
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for your wonderful review and kind words! We believe that creating a memorable experience for our guest is a team effort across all departments. Thank you for recognizing the effort from our staff, t What you said about craig is100% true, We look forward to seeing you again! More

Laguna Niguel
1 review
5 of 5 stars Reviewed 4 weeks ago

i want to thank Eric Brown for an amazing stay there.. Our room was soo decorated with swans made out of towels. Al of our amenities in our room.. Incrdibible breakfast buffet. I truly will recommend this hotel property... Comfortable beds

Review collected in partnership with this hotel

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for the wonderful review. Eric does a great job making guests comfotable during thier stay. We are looking forward to having you stay with us again in the future. More

Utica, New York
1 review
5 of 5 stars Reviewed March 11, 2014

What a place, can't say enough wonderful things about my stay. Beautiful rooms, clean and comfortable. Eric the manager rolls out the red carpet for his guest. I can not wait to go back. It is close to a lot of great shopping and fantastic places to eat. The bar is very nice to relax with friendly staff. the food... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

We would like to Thank you for your kind words regarding your recent stay. Eric is one of a kind, we are so happy that you enjoy coming here and can't wait to return. It is people like you who are making us more successful. Thank you and see you soon! More

Mahwah, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed March 5, 2014

This spot is pretty nice, small, basic, low-key, but friendly staff (for the most part anyway). There was nothing extraordinary though. The room was cleaned as expected. Everything looked normal. Sorry I can't say much more. It's a standard hotel. They have the good amenities that you would typically expect. Oh yeah, they do have a few really nice things... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking time to write a review from your stay. We are happy that you enjoyed your stay here, Our Managers reception is ran by Ellen our Corporate Concierge Monday through Thursday night. We look forward to seeing you again in the future More

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Additional Information about Crowne Plaza Hotel Reading

Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton
Address: 1741 Papermill Rd, Wyomissing, PA 19610
Phone Number:
Location: United States > Pennsylvania > Wyomissing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Wyomissing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Reading 3*
Official Description (provided by the hotel):
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 
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