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All 7 Wyomissing hotels

Crowne Plaza Hotel Reading

3.0 of 5
1741 Papermill Rd, Wyomissing, PA 19610
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Crowne Plaza Hotel Reading
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Ranked #4 of 7 hotels in Wyomissing
Most recent review
5 of 5 stars Reviewed June 18, 2013
Margaret H Doylestown, Pennsylvania
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171 reviews from our community

Traveler rating
    98
    38
    14
    14
    7
See reviews for
Families
27
 
Couples
34
 
Solo
11
 
Business
58
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed June 18, 2013 NEW

My husband & I were there for a convention. We have been all over the country and NEVER have we received the attention and service that we got at the Crowne Plaza. The food was terrific, the staff is truely concerned about your needs, I still can't believe we saw not only the managers, but the owner at all hours... More

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Windsor, Ontario, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW via mobile

I had a business trip planned and the company booked this hotel for my two week stay. Every single person that is employed by the hotel goes above and beyond to make sure guests are well taken care of. There was an evening where other guests were quite loud. One phone call and everything was taken care of. The owner... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review
June 18, 2013

Thank you for taking the time to write a review. It was such a pleasure to serve you, as it is to all of our guests that stay with us. We want to make everyone's stay a perfect "10" Please be sure to look us up when coming back to the area, as we look forward to your return. More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

I traveled to Reading PA for work and stayed at the Crown Plaza. I see why my company chooses to stay at this hotel. The manager or owner personally greets guests and makes sure everyone is having a good time. My last night there they threw a managers party on the deck with free drinks , food and massages. The... More

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cpool, General Manager at Crowne Plaza Hotel Reading, responded to this review
June 11, 2013

Thank you for the great response on TrIpAdvisor. It was great meeting you and ...yes...this is the hotel of choice for our traveling business professionals. Our goal is to make your business trip easy for you, fun for you, relaxing for you and most importantly successful for you. Thank you for allowing us to take of you while you are... More

Hoboken, New Jersey, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2013

$130 a night is a lot for a hotel of this calaber. Stayed here for a soccer tournament and the hotel was packed. Although it is a non-smoking hotel, you can tell that the place used to be filled with smoke. Our room still smelled of it. No refrigerators or microwaves in the room and the restaurant was only half-staffed... More

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cpool, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 29, 2013

Thank you for your comments and we are sorry you got caught in the end of a school year celebration of proms and a major soccer tournament that sold out all the hotels in the area. The proms are and the tournaments are a once in a year events and we wish the next time you are back in Berks... More

Roselle Park, New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 28, 2013

Too bad we were looking for an upscale hotel to relax on a holiday weekend. From the time we pulled into the parking lot at 6 p.m. we had to compete for space with a bunch of local high school kids who were having their prom here. We managed to find a place to park on the opposite end of... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review
May 30, 2013

Thank you for your comments and we are sorry you got caught in the end of a school year celebration of proms and a major soccer tournament that sold out all the hotels in the area. The proms are and the tournaments are a once in a year events and we wish the next time you are back in Berks... More

Macungie, Pennsylvania
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2013

The Crowne Plaza was such an unexpected and unique pleasure!... The staff was absolutely amazing...from the dining room staff to the front desk..and the housekeeping.. everyone was so friendly. The breakfast was truly amazing...excellent and healthy choices... Chef Paul made excellent omelets and the most delicious fruit smoothies! Maria, the restaurant manager was extremely friendly and cordial and made us... More

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cpool, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 29, 2013

Thank you for your kind words and we are pleased that you were able to relax and enjoy our resort style hospitality and amenities. It was a pleasure meeting you and your family. We look forward to your return. My wife and I are looking forward to sitting down with you and continuing the friendship we have found. I will... More

Orlando, Florida
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 29, 2013

The Crowne Plaza is not normally my top of the line choice, however, our meeting was in the area. I found that the rooms were very good, service was great, and the staff was very friendly. It certainly met my needs, and would likely stay here, when in the area. Elevators are a bit slow, however. People seem to be... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review
May 2, 2013

Thank you so much for taking the time to write a review of your stay at our hotel. We are so happy that you enjoyed your stay and we look forward to the opportunity to again provide you with our legendary customer service on your return to the area. It was truly a pleasure to serve you. More

Burlington, Vermont, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

I was traveling with a group of 35 seniors on a bus trip to see "NOAH" at the Sight and Sound Theatre. We stayed two nights at the Crowne Plaza. When our bus arrived at the hotel the staff was standing on the stairs outside waiting for us waving and clapping. This was the first time in my 20+ years... More

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cpool, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 27, 2013

Thanks for posting and thanks for making Crowne Plaza Reading Pa, part of your destination experience for your tour bus guests. We are pleased that we are able to contribute to your success and look forward to your return. More

Severn, md
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 18, 2013

This was our first time at this hotel and stayed here because of the Berks Jazz Fest. Staff was very friendly. We stayed in the tower. Room was clean and the bed was comfortable. However, the bathroom was very small and no refrigerators in the room. The water pressure in the sink was down to almost a trickle and the... More

Was this review helpful? Yes 2
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review
April 20, 2013

We appreciate you taking the time to write a review. We are happy that you enjoyed the staff and your room in the tower. We apologize for the small plumbing issues that you had and appreciated you bringing them to our attention. The designated quiet floor that you were located on is a specific area that does not allow small... More

Brooklyn, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2013

If you"re attending the Berks Jazz Fest, this hotel is the place to stay. It totally accommodates its jazz patrons as well as many of the musicians who seem to choose to stay there as well. The hotel is very clean and its staff extremely friendly and helpful. Additionally the hotel welcomes dogs and has adequate walking grounds. Our room... More

Was this review helpful? Yes 1
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review
April 10, 2013

We are thrilled that you had a great stay with us. We are very happy to be pet friendly and to be able to accomodate guest's and their four legged friends. We understand how important it is to provide a pet friendly environment so that people are not restricted on their travels because they own a pet. We are also... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(7)
  • Crab legs(3)
  • Prime rib(3)
  • CUSTOMER SERVICE(3)

Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610
Phone Number:
Region: United States > Pennsylvania > Wyomissing
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Wyomissing
#5 Family Hotels in Wyomissing
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnights Lounge and enjoy a jazz concert hosted by Gerald Veasley's Jazz Base. Any day of the week is a great time to visit Market Street Cafe, offering a delicious all you can eat buffet and full menu. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with The Girlfriends Getaway Package. ... more   less 
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton

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