This worked really well for my family attending a wedding in Reading. There were 3 generations of family members and out of town guests. We had a private room/ "City Lights" for an informal rehearsal dinner. Next door, the dinner buffet in the Market Cafe was good for giving us the flexibility as guests/family arrived somewhat stagered for dinner in... more

The place looks nice.... but that's about all I can say that's good about it. The electrical outlets in our room did not work. They also do not notify you that the internet is not free. I'm not sure if it's flat rate per day or per hour, but either way it was significantly over priced. Anyone who is decently... more

This is a 3 star hotel: An ok bed, nice linens, a robe in the closet (which was an unexpected plus), and an adequate room w/ aged furnishings, carpet, and amenities. If you go w/ higher expectations, you'll be disappointed. However, we booked through an online discounter and got our top floor room for well under generally listed rates. Note:... more

Stayed here a few times as the Sheraton. Now finishing a redo and other than new carpet, I can't tell the difference. Check in was smooth but very clinical. My peripubescent desk clerk knew his stuff but emotion and friendliness were sparingly dispensed. There is a guy outside welcoming you to the hotel but he does not approach and ask... more

I stayed at this hotel again as I was attending the annual Berks Jazz Festival. Here are the high/low lights: THE GOOD: The best thing about this hotel, is the location. The hotel is within walking distance of a mall (with Sears, Bon-Ton, Home Depot etc), and restautrants including the Olive Garden and Red Lobster. It is also convenient to... more

This hotel is no longer owned/operated by Sheraton. It is now the Reading Crowne, or, the Reading Crowne Plaza, not sure which. We were in town for the Berks Jazz Fest, an event we've been coming to for years. This hotel is the official hotel of the jazz festival so many of the events take place here. The first thing... more

In these tough economic times I expected world class service and instead was ignored by a woman with wet hair at the front desk (nice first impression) and never even saw anyone from the office regarding the meeting I was hosting in the Ashley room. The food was bad, the service was bad and the sleeping rooms were dirty. I... more

My friend and I recently booked a room with two beds. We arrived at close to midnight and outside the door were broken bottles of alcohol and people hanging out front. We went inside and there were people roaming all over the lobby that were dressed in what I would best describe at bad lingerie. After getting to our room,... more

The hotel is old and under renovations. We were not informed of that before checking in so everything was dirty from construction. They were also having some kind of "dog convention" so the whole hotel smelled badly. Bathroom floor was dingy. Changed rooms a couple times, we wanted to leave but it was already paid and it was late to... more