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All 7 Wyomissing hotels

Crowne Plaza Hotel Reading

3.0 of 5 Hotel   |   1741 Papermill Rd, Wyomissing, PA 19610
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81%
Ranked #3 of 7 hotels in Wyomissing
A recent review
5 of 5 stars reviewed 2 days ago
Stas S Hampton, Virginia
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  • Reviews (262)
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262 people have reviewed this hotel

Traveler rating
    161
    51
    23
    17
    10
See reviews for
33
44
12
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Portuguese first
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English first
Hampton, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The best hotel staff EVER!! I travel a lot for work, and planed on only staying there 5 days. I ended up staying 7. The manager and assistant manager are always actively greeting people and are very accommodating and are genuinely friendly. When you stay here expect a warm greeting from the staff and a welcoming handshake from Craig or... More

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Los Angeles
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Room air conditioning is very noisy. The coffee in the restaurants is awful! The packets of coffee in the rooms is better than what is served in their restaurants. Food is very good but very overpriced.

Was this review helpful? Yes
Reidsville, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my first trip to this area and I must say my stay at this hotel couldn't have been better. The staff are extremely helpful , very friendly go beyond the norm. The food was excellent as well as the dining room staff. The pool, patio, and workout area are well kept very clean. Definitely will be staying on... More

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Mansfield, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

I came to hotel for business. The hotel was busy because of an influx of people due to a recent hail storm. The staff were very friendly and were always there to help. I ate several meals at the hotel restaurant. The service and the food were great. My room was clean and well maintained by the housekeeping staff. The... More

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Medina, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

Some of the friendliest staff I have ever encountered. I didn't need much, but when I did, the staff was right there to help. Very clean rooms. Outstanding food, restaurant and lounge . Nice pool and work out room. Definitely would stay here again.

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

We are so happy that you enjoyed your stay at our hotel. We appreciate you taking the time to write a review. We try very hard to provide excellent customer service and quality product. Your positive review will be shared and celebrated by our staff. Please come back and see us when traveling to the area from Ohio again. More

Bridgeport, West Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this facility for business being in the area to work storm claims from the hail storm that past through the area on 5/22/14. The first night I stayed there the power was out due to a quick storm that passed through. The hotel staff did and excellent job working to get customers checked in and into their... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for the great review and thank you what you do in our community for the storm victims. We pride ourselves on how we come together as a team when situations happen, like the power going out. We understand things do happen but the better guests are informed the easier the situation is. We hope to see you back... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on several occasions while in Reading for work. The staff is extremely friendly and helpful. The pool and outdoor courtyard are very nice. The manager's receptions on Wednesday nights are a bonus with free food and cocktails. I would definately recommend this hotel to anyone staying in or around Reading.

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a review on our hotel. We appreciate the positive comments and look forward to your each and every visit. The manager's reception is something that we are getting to be pretty well known for and we try to change it up and make it special each and every Wednesday. More

Barberton
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Everyone at this hotel is gracious and accomodating in every way. You can see that it starts from the top down with the Manger, Craig, always being around every morning meeting and greeting his customers making sure they do not need anything or seeing if there is anything he can do to make the stay better.

Was this review helpful? Yes
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for writing a review on your stay at the Crowne Plaza Reading. We love when our guests appreciate the culture inside the hotel that we have worked very hard to create and maintain, Craig is an amazing manager and mentor to many of us at the hotel and in our local community. We hope to see you back... More

Westminster, Maryland
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel last night. The exterior of the hotel is a hideous yellow, and the parking lot, especially on the back of the building was in poor repair. The interior lobby area is very nice, very upscale looking. Check in was a breeze, the room was ready more than 4 hours early. The room was quiet,(Room 233),... More

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CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a detailed review on your stay with us. We appreciate the feedback which allows us to improve the areas that you mentioned and celebrate the positives. The bright color of the hotel was chosen so that the hotel can be seen from a distance and actually matches the other hotel and restaurant... More

Reidsville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first stay at this hotel. We truly enjoyed ourselves from the time we arrived until the time we left. The staff starting with the General Manager has a excellent hospitality skills. His staff followed behind him with the same great attitude & service. We truly will visit THIS Hotel everytime.

Was this review helpful? Yes 1
CrownePlazaReading, Manager at Crowne Plaza Hotel Reading, responded to this review

Thank you for taking the time to write a review regarding your stay with us. We are very pleased that you enjoyed your stay with us. We pride ourselves on having the right people employed with us that enjoy giving exceptional service and living the friendly culture standard put out from the general manager right through to the dish washers.... More

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Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610
Phone Number:
Location: United States > Pennsylvania > Wyomissing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Reading 3*
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton

42 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 
Number of rooms
265

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