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SpringHill Suites Philadelphia Willow Grove

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2480 Maryland Road, Willow Grove, PA 19090
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1 room 1 guest
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SpringHill Suites Philadelphia Willow Grove
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154 Reviews from our TripAdvisor Community

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Traveler rating
    38
    76
    27
    6
    7
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67
19
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (43)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (19)
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Minneapolis, Minnesota
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here twice this year on business, and had a good experience both times. The rooms are spacious and the beds very comfortable. A continental breakfast is included with a good variety of fresh fruit. My only complaint would be that there isn't much that is convenient in terms of restaurants. Both times I went to Subway in Walmart... More 

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Houston, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms were standard, housekeeping was extremely helpful with any extra requests. Breakfast had good variety if you arrive early but the last hour or so they stopped refilling things so it's really hit or miss. We asked if they could refill the orange juice and the woman told us no since breakfast was almost over, but there was an hour... More 

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shs_phlwl_gm, Front Office Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear SfamilyE, Thank you for taking the time to share your recent experience at the SpringHill Suites Philadelphia Willow Grove with us. We strive to provide our guests with an exceptional complimentary breakfast. It seems that we missed our chance during your stay. Your review is very important to us and has been shared at our morning meeting with the... More 

Long Island, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 3 nights. Check in was a breeze. When we got up to our room, it seemed a bit small considering that there was supposed to be enough space for the pull out couch. When we opened the couch, there were crumbs in it and a grape. It made me question the actual cleanliness of... More 

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear dezmarie0109, Thank you for taking the time to share your recent experience at the SpringHill Suites Philadelphia Willow Grove with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Cheshire, Connecticut
Level Contributor
106 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my wife in early August 2015 on my way back home from Virginia. I had a security block placed on my debit card, which caused some problems at check in, but the staff was very professional and understanding. My first impression is that the hotel doesn't have a strong street presence, but that's because of the... More 

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Ashburn, Virginia
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 20, 2015

So we stayed here over the weekend for my son's lacrosse tournament. While the hotel is nice, the staff could be nicer. Also, while not sure what the issue was, but I had a 2% milk and it was rancid. Probably was left out and then back in the fridge. Breakfast was the worst experience. Everything was cold and the... More 

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shs_phlwl_gm, Front Office Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear DC_Cazador, Thank you so much for taking the time to let us know about your recent stay with us. As we pride in providing the best customer service I can see we have fallen short with your experience at the Springhill Suites Willow Grove. I have shared your comments with my staff, using them as a training tool to... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 3, 2015 via mobile

Good value for the money. Stayed for three nights. Warm reception at Front Desk. Good Room service. Breakfast buffet was always hot and well stocked. Rooms are spacious and beds are comfy. Bathrooms are odd because the sink is outside the main bathroom in a carpeted area. Overall, would come back. Good value for the money.

Was this review helpful? Yes 1
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 29, 2015

Very good overall. Fine accommodations, friendly staff, very good breakfast included in the rate. The arrangement of the Air Conditioner makes the sleeping area cold while the living area remains warm. I don't know how they can resolve this issue. Sometimes the wait for the elevator was a bit long. There should be more than 1 elevator. WiFi was free... More 

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Harmony, Pennsylvania
2 reviews
4 of 5 stars Reviewed June 27, 2015

Great location, easy access to Sesame Place, right off the turnpike, close to my families place, Great variety of provided breakfast. Good Housekeeping during our 4 night stay. Friendly & courteous staff throughout the hotel.

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Elkhart, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

The hotel is very clean and tidy. House keeping was good. Gym and pool were very clean. Breakfast was clean and fresh. Ten minutes to almost anything. Great hotel. As part of the wedding party, I heavily counted on this hotel to be my little safe haven. I was not disappointed. One person who really helped me was Chelsea at... More 

Was this review helpful? Yes 1
Le Raysville
2 reviews
5 of 5 stars Reviewed May 26, 2015

This hotel is great. The rooms are spacious and pleasant, and everything is very clean.The breakfast bar has a large variety of hot and cold foods and fruit. The staff was always friendly and courteous. I would stay here again without hesitation.

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