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All 5 Willow Grove hotels

SpringHill Suites Philadelphia Willow Grove

3.0 of 5 Hotel   |   2480 Maryland Road, Willow Grove, PA 19090
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Ranked #2 of 5 hotels in Willow Grove
A recent review
3 of 5 stars reviewed 1 week ago
nancam
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  • Reviews (125)
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125 people have reviewed this hotel

Traveler rating
    31
    60
    23
    4
    7
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50
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

we just stayed hear this weekend for one day. It was a nice small place . The rooms where clean put I felt they need a little update. Our frige didn't work but front desk gave us a credit, I then found I need to turn it on. I think maybe a note on how to operate it will be... More

Was this review helpful? Yes
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Nancam, Thank you for taking the time to write your review. You noted a number of issues during your stay and we are sorry you had to experience those. Our refrigerators should not require any effort on the part of our guests to operate, I am glad the desk was able to help you with this matter. If you... More

Mississauga, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Yet another wonderful stay at a Marriott hotel, the rooms were nice, staff was very good and accommodating, the included breakfast was very good, nice selection, just the coffee was just awful, nobody could drink it. Everything else about the stay was very good, I would defiantly stay again.

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Santa Fe, New Mexico
Senior Contributor
31 reviews 31 reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at other Springhill Suites properties and have always found them to be great hotels. The one in Willow Grove was okay but certainly not the best. The staff was friendly and always helpful, but our room left a little to be desired. The air conditioner gave off a musty odor when running, the carpet... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Phil K, Thank you for taking the time to write this review. We did not meet your expectations and we apologize for that. We strive to live up to the Marriott name and do our best to exemplify the SpringHill Suites brand, that did not happen for you during your stay and we are sorry. If you decide to... More

Inwood, West Virginia, Usa
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here before but this is the first time with renovations. I stay here when visiting family because it is so close to the turnpike. Check in was easy, place was clean and inviting, new decor very nice, larger eating area. The pool was clean and was great after a long day travel but the pool area was... More

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Miami, Florida
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here during our family visit to Philly - while it was a bit of a drive to central Philly - it was still conveniently located near the highway and our gps took us in//out of town in various paths which made the trip even more interesting and sight seeing worthy. The hotel was nice, clean and comfortable with... More

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New Haven, Connecticut
1 review
4 of 5 stars Reviewed July 27, 2014

Had a chance to stay here during my vacation to Ocean City. I stopped on my way there and on the way back (5 days apart). I was really happy with my choice. The fist night the lady at the front desk was very nice (her name starts with a K I believe), answered all my questions and was very... More

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Pensacola Beach, Florida
2 reviews
4 of 5 stars Reviewed July 21, 2014

Currently staying at this hotel. Good location and the area is fine. However, I was given a key to a room already inhabited by someone, luckily it didn't work. The lady inside was as surprised as I was. I pick hotels largely by their gyms and this hotel appeared to have a decent one. Once there I found that none... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Mark W, Thank you for taking the time to write our review. The trouble you had with your keys concerns us at the hotel. However, the system we have to make keys at our hotel does not allow for what you described to happen. We can only issue keys for a particular room with that guests information displayed on... More

Ballwin, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed July 15, 2014

The hotel was nice and clean. The staff was great and helpful. Not far from Sesame place (~20mins). Hotel has a laundry room which is an added benefit with kids. Easy access to highway, gas station and restaurants. Overall, a nice hotel and I would recommend it.

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Kimberly, Thank you for taking the time to write your review. We are very pleased that you recommend the hotel. We thrive on word of mouth and we are glad that you would have good things to say about us. Our location is perfect for a lot of our guests travel needs. We're far enough from the turnpike and... More

Lodi, New Jersey
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 13, 2014

My wife and I recently stayed in Willow Grove for a weekend and we both were very happy with the Springhill Suites hotel there..Our room was very clean and quiet. The breakfast in the morning was crowded but very tasty. The woman who checked us in was very nice and professional. We are looking forward to our next stay here..

Was this review helpful? Yes 1
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Jerseyboy1965, Thank you for taking the time to write this review. We cannot wait to have you back at our hotel. We love when our guests enjoy their stay and are excited that you plan on returning. Cleanliness and friendly, attentive, service are the tenets that we know our guests expect and deserve and we aim to deliver those... More

Boston, MA
Contributor
19 reviews 19 reviews
17 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed July 9, 2014

Reasonable rate (is there such a thing?) and good location. PROS 1. Clean room 2. Great location 3. Free parking CONS 1. Pool is VERY small (it's fine, but I couldn't use it for laps for exercise) 2. Breakfast is NOT managed well - we had to wait 30 minutes for eggs. I think the lay out could DEFINITELY use... More

Was this review helpful? Yes 1
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello lovethat, Thank you for taking the time to write this review. We're glad you enjoyed our clean rooms and prime location. Breakfast does occasionally get busy, our guests love the free hot breakfast we offer with scrambled egg, and assorted breakfast meats available. To the large variety of toasts, bagels, pastries, and yogurts, what's not to love? However it... More

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Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Road, Willow Grove, PA 19090
Phone Number:
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites

19 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
155

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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