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All 5 Willow Grove hotels

SpringHill Suites Philadelphia Willow Grove

3.0 of 5 Hotel   |   2480 Maryland Road, Willow Grove, PA 19090
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Ranked #2 of 5 Hotels in Willow Grove
A recent review
3 of 5 stars reviewed 4 days ago
tdoug12 Prince George, Virginia
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128 reviews from our community

Traveler rating
    32
    61
    24
    4
    7
See reviews for
51
17
7
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Prince George, Virginia
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here with a friend of mine for a quick weekend getaway. I normally stay at SpringHill Suites in King of Prussia but since they were booked I stayed here. It wasn't what I expected but it wasn't completely terrible either. The front desk staff was very friendly and checking in was quick and easy. When we got to... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Tdoug12, Thank you for taking the time to write your review. We really have a great staff here at the SpringHill Suites Willow Grove, and we are glad you had good interactions with them. Cleanliness and service are our hallmarks here at the SpringHill Suites Willow Grove and we are glad you got a chance to experience it first-hand.... More

Donegal, Ireland
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for four nights. The staff are very friendly and always willing to help. The room was surprising large with facilities such as fridge, microwave and coffee machine. Not sure why but American hotels seem to have stopped supplying kettles for tea. The bed was very large and comfortable. Self service breakfast is included in the price and... More

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Richmond Hill, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy check in and out, friendly staff, laundry room :), the room was a little small, but everything was very clean and well kept. Breakfast was ok. Traveling with young children to Sesame Place. Overall very nice hotel.

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we just stayed hear this weekend for one day. It was a nice small place . The rooms where clean put I felt they need a little update. Our frige didn't work but front desk gave us a credit, I then found I need to turn it on. I think maybe a note on how to operate it will be... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Nancam, Thank you for taking the time to write your review. You noted a number of issues during your stay and we are sorry you had to experience those. Our refrigerators should not require any effort on the part of our guests to operate, I am glad the desk was able to help you with this matter. If you... More

Mississauga, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Yet another wonderful stay at a Marriott hotel, the rooms were nice, staff was very good and accommodating, the included breakfast was very good, nice selection, just the coffee was just awful, nobody could drink it. Everything else about the stay was very good, I would defiantly stay again.

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello David D, Thank you for taking the time to write your review. We are glad you enjoyed your stay at our hotel. We apologize for the coffee issue that has been resolved completely. Thank you again and we hope to see you back soon. Stephen Ryan Operations Manager More

Santa Fe, New Mexico
Senior Contributor
31 reviews 31 reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 12, 2014

My wife and I have stayed at other Springhill Suites properties and have always found them to be great hotels. The one in Willow Grove was okay but certainly not the best. The staff was friendly and always helpful, but our room left a little to be desired. The air conditioner gave off a musty odor when running, the carpet... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Phil K, Thank you for taking the time to write this review. We did not meet your expectations and we apologize for that. We strive to live up to the Marriott name and do our best to exemplify the SpringHill Suites brand, that did not happen for you during your stay and we are sorry. If you decide to... More

Inwood, West Virginia, Usa
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2014

I have stayed here before but this is the first time with renovations. I stay here when visiting family because it is so close to the turnpike. Check in was easy, place was clean and inviting, new decor very nice, larger eating area. The pool was clean and was great after a long day travel but the pool area was... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Bohrski, Thank you for taking the time to write your review. We are extremely pleased with the hotel's renovation. The hotel had a complete re-haul and it turned out beautifully. From the spacious and inviting lobby to the warm and well-appointed guest rooms, it was all very well done. I am glad I was able to help you and... More

Miami, Florida
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here during our family visit to Philly - while it was a bit of a drive to central Philly - it was still conveniently located near the highway and our gps took us in//out of town in various paths which made the trip even more interesting and sight seeing worthy. The hotel was nice, clean and comfortable with... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello AnnieTinMia, Thank you for taking the time to write this review. We are so glad you decided to stay at our hotel. The location of the hotel works very well for our guests, with easy access to the turnpike and main roads you can arrive at whichever destination you need with ease, all while having almost no impact from... More

New Haven, Connecticut
1 review
4 of 5 stars Reviewed July 27, 2014

Had a chance to stay here during my vacation to Ocean City. I stopped on my way there and on the way back (5 days apart). I was really happy with my choice. The fist night the lady at the front desk was very nice (her name starts with a K I believe), answered all my questions and was very... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear JonB3000, Thank you for taking the time to write this review. We love to hear about guest's experiences at our hotel. We are so glad you enjoyed everything as much as you did. We have some of the best staff around in my opinion and I am glad you got a chance to interact with them. The SpringHill Suites... More

Pensacola Beach, Florida
2 reviews
4 of 5 stars Reviewed July 21, 2014

Currently staying at this hotel. Good location and the area is fine. However, I was given a key to a room already inhabited by someone, luckily it didn't work. The lady inside was as surprised as I was. I pick hotels largely by their gyms and this hotel appeared to have a decent one. Once there I found that none... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Mark W, Thank you for taking the time to write our review. The trouble you had with your keys concerns us at the hotel. However, the system we have to make keys at our hotel does not allow for what you described to happen. We can only issue keys for a particular room with that guests information displayed on... More

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Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Road, Willow Grove, PA 19090
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites

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