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All 5 Willow Grove hotels

SpringHill Suites Philadelphia Willow Grove

3.0 of 5 Hotel   |   2480 Maryland Road, Willow Grove, PA 19090
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73%
Ranked #2 of 5 hotels in Willow Grove
A recent review
4 of 5 stars reviewed 3 days ago
JonB3000 New Haven, Connecticut
  • Overview
  • Reviews (121)
  • Photos (19)
  • Amenities
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  • Room tips (25)
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121 people have reviewed this hotel

Traveler rating
    30
    58
    22
    4
    7
See reviews for
46
17
7
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
New Haven, Connecticut
1 review
4 of 5 stars Reviewed 3 days ago NEW

Had a chance to stay here during my vacation to Ocean City. I stopped on my way there and on the way back (5 days apart). I was really happy with my choice. The fist night the lady at the front desk was very nice (her name starts with a K I believe), answered all my questions and was very... More

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Pensacola Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Currently staying at this hotel. Good location and the area is fine. However, I was given a key to a room already inhabited by someone, luckily it didn't work. The lady inside was as surprised as I was. I pick hotels largely by their gyms and this hotel appeared to have a decent one. Once there I found that none... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Mark W, Thank you for taking the time to write our review. The trouble you had with your keys concerns us at the hotel. However, the system we have to make keys at our hotel does not allow for what you described to happen. We can only issue keys for a particular room with that guests information displayed on... More

Ballwin, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. The staff was great and helpful. Not far from Sesame place (~20mins). Hotel has a laundry room which is an added benefit with kids. Easy access to highway, gas station and restaurants. Overall, a nice hotel and I would recommend it.

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Kimberly, Thank you for taking the time to write your review. We are very pleased that you recommend the hotel. We thrive on word of mouth and we are glad that you would have good things to say about us. Our location is perfect for a lot of our guests travel needs. We're far enough from the turnpike and... More

Lodi, New Jersey
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed in Willow Grove for a weekend and we both were very happy with the Springhill Suites hotel there..Our room was very clean and quiet. The breakfast in the morning was crowded but very tasty. The woman who checked us in was very nice and professional. We are looking forward to our next stay here..

Was this review helpful? Yes 1
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Jerseyboy1965, Thank you for taking the time to write this review. We cannot wait to have you back at our hotel. We love when our guests enjoy their stay and are excited that you plan on returning. Cleanliness and friendly, attentive, service are the tenets that we know our guests expect and deserve and we aim to deliver those... More

Boston, MA
Contributor
19 reviews 19 reviews
17 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reasonable rate (is there such a thing?) and good location. PROS 1. Clean room 2. Great location 3. Free parking CONS 1. Pool is VERY small (it's fine, but I couldn't use it for laps for exercise) 2. Breakfast is NOT managed well - we had to wait 30 minutes for eggs. I think the lay out could DEFINITELY use... More

Was this review helpful? Yes 1
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello lovethat, Thank you for taking the time to write this review. We're glad you enjoyed our clean rooms and prime location. Breakfast does occasionally get busy, our guests love the free hot breakfast we offer with scrambled egg, and assorted breakfast meats available. To the large variety of toasts, bagels, pastries, and yogurts, what's not to love? However it... More

GALENA
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Recently had the opportunity to stay at this hotel as it was chosen by the bride and groom as the best place for out of town guests attending their wedding. If all Spring Hill Suites by Marriott are run as neatly and efficiently as the Willow Grove location is, then I just found a new chain to stay at while... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Vetteguy67, Thank you for taking the time to write your review. We are more than thrilled that you enjoyed your experience at our hotel. We aim to satisfy our guests 100% of the time and it gives us all at the hotel a deep sense of satisfaction when we see reviews like this. SpringHill Suites may not be Marriott's... More

Upper Saint Clair, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2014

My wife and I stayed at this hotel for two nights during a trip to the Philadelphia area for a family event. The location is excellent: just over a mile from the Pennsylvania Turnpike, but far enough removed from it as to be in a peaceful, quiet, safe area. Considering the large number of children staying there at the time,... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Ospiegler, Thank you for taking the time to write this review. We pride ourselves on maintaining a clean facility, from the public spaces to all our guest rooms. As a Marriott property we hold ourselves to the highest standards of cleanliness and do our best to provide guests with all the amenities that we need. Weekends do get busy... More

East Falmouth, MA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

My son and I traveled to PA to attend a wedding. After looking through many reviews we had settled on this hotel and the choice was perfect. The staff was friendly, helpful and sincere (we drove 7 hours and were very tired). We stayed in a double bed suite which had enough room to move around and have our own... More

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shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Karen S, Thank you for taking the time to write this review. We pride ourselves on service and cleanliness and we are extremely pleased that we were able to provide you a clean, comfortable, and hassle free stay. We hope to see you again soon. Stephen Ryan Operations Manager More

NEW YORK
Top Contributor
70 reviews 70 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 11, 2014

Customer service was very nice.... The hotel is not far from Sesame Place (15mins tops).... The breakfast was great not crowded in & out.... Housecleaning was wonderful.... Be care driving to this place a block away the roads were very rough..... Otherwise I would stay here over & over....

Was this review helpful? Yes
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Cisco, Thank you for taking the time to complete this review. We love hearing from our guests and we are extremely happy that you enjoyed your stay. As a manager at this property I am very lucky to have the staff that I do. In every area of the hotel all the staff are courteous, friendly, and great at... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2014

This past week I stayed at the SpringHill Suites in Willow Grove for the 3rd time in the last year for business. The hotel is always very solid and reliable for me as a business traveler. The lobby is clean and the staff welcoming. The rooms are very clean (though I find the location of the closets a little tight... More

Was this review helpful? Yes
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello Mike W, Thank you for taking the time to complete this survey. Your continued patronage at our hotel is very much appreciated. We hope that we continue to be your choice for lodging in Willow Grove. We're very pleased that you always enjoy your stays here at the hotel. Going forward we are looking at more equipment offerings in... More

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Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Road, Willow Grove, PA 19090
Phone Number:
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
155

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