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Courtyard by Marriott Philadelphia Willow Grove

3.0 of 5 2350 Easton Road, Route 611, Willow Grove, PA 19090
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Courtyard by Marriott Philadelphia Willow Grove
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Courtyard by Marriott Philadelphia Willow Grove
Courtyard by Marriott Philadelphia Willow Grove
Courtyard by Marriott Philadelphia Willow Grove
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101 reviews from our community

Traveler rating
    23
    40
    20
    11
    7
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36
12
3
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Cayman
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is our second stay at this hotel. This time around it wasn't as pleasurable. We checked in and were given room 326. When we opened the door we were greeted by a very strong Odor of mildew along with a crack along the ceiling that wasn't patched well. We requested to move and were moved to room 124. Well... More 

Was this review helpful? Yes
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I apologize for the issues that you had at the hotel. If you have a momemt if you could please call the hotel and ask to speak to the manager on duty to discuss this in more detail. Thanks for choosing to stay at the hotel. More 

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a nice 4 day stay while visiting family nearby. It is right off the turnpike exit with easy access. Our room was comfortable with two queen beds. The separate sink area from toilet/shower area made it easier for everyone to get ready. We did not use any of the hotel services, so I can't comment on those. We... More 

Was this review helpful? Yes
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

Thanks for staying at the hotel and glad to read that you had a nice stay. More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2014

Stayed here for a wedding a couple of weeks ago. Its a Courtyard Marriott in the Philly suburbs. Nothing fancy. Its clean and the beds were comfy. Didn't need much else. The check in staff could not have been more disinterested, but then again I'm not looking for much. If you ever have a need to stay in Willow Grove,... More 

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I wanted to apologize that we did not meet your expectations while you were a guest at the hotel . If you have a few minutes please feel free to contact the property and discuss your stay in more detail. Thanks for choosing to stay at the hotel . More 

Feasterville, Pennsylvania
Senior Contributor
32 reviews 32 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2014

The room was very nice and modern just like the rest of the hotel. I didn't use the gym or the pool because we came to see our friends. If I had to be in the room more then to sleep I would have more to complain. The room was a king room but it was small!!!!!!! The front desk... More 

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. More 

Pittsburgh, Pennsylvania
Top Contributor
99 reviews 99 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 24, 2014

I stayed here over the weekend while in the area for a wedding. It was a nice and clean hotel. The courtyard was very nice. I liked the gym facilities and the main registration area was great. I didn't like that there was no mini frig in the room and the door between rooms didn't lock in my room. Also... More 

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I' m glad to read that you had a nice stay. Thanks for staying at the hotel. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

I was staying at the courtyard because my family and I are in between moving, and we found it very close to the kids school. What really amazed me, is that the General Manager Sean, went over and beyond any occasions he got. For example he remade the keys and came to make sure it was working properly, I was... More 

Was this review helpful? Yes 1
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great stay. Thanks for staying at the property. More 

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Our trip to the courtyard started off very well! I called to let them know my sister would be checking in ahead of me and to make the necessary accommodations because the hotel room was in my name. They took care of it. Then, when I arrived, I was informed that I got the "house upgrade" and was upgraded to... More 

Was this review helpful? Yes 1
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. Thanks for staying at the hotel. More 

keswick
Top Contributor
52 reviews 52 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 18, 2014

My husband and I were in town for a funeral. The lady that checked us in was very nice. When she found out that we were there for a funeral, she offered to put my dad in the next room which was great to not have to ask. That's good customer service. We were on the 2nd floor. I don't... More 

Was this review helpful? Yes
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. Thanks for staying at the hotel. More 

Trinity Fl
Top Contributor
66 reviews 66 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed August 11, 2014

We were here for a wedding. The room itself was fine. The problems we experienced were these. We arrived late on a Thursday night. With that we slept in. On Friday we woke to leave for lunch & meet with family, we left our room at 1:30pm. When we left I looked at the housekeepers & said goodbye. When we... More 

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I apologize for the issue with the internet at the hotel. If you could reach out to the hotel to discuss your stay we would greatly appreciate your feedback. Thanks for staying at the hotel. More 

Kingston, Pennsylvania
Top Contributor
84 reviews 84 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

We stayed here for a wedding. At check in the service was exceptional. As I am a Marriott gold member, they upgraded my room to a king suite. The room and facility was very nice and clean. Good location for the Philadelphia/Willow Grove area. Easy access off and on turnpike.

Was this review helpful? Yes
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm gld to read that you had a great stay and enjoyed the free upgrade to a suite. Thanks for staying at the hotel. More 

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Additional Information about Courtyard by Marriott Philadelphia Willow Grove

Address: 2350 Easton Road, Route 611, Willow Grove, PA 19090
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Philadelphia Willow Grove 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Philadelphia Willow Grove Hotel Willow Grove
Courtyard Willow Grove
Willow Grove Marriott
Willow Grove Courtyard
Courtyard Philadelphia Willow Grove

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