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Courtyard by Marriott Philadelphia Willow Grove

3.0 of 5 2350 Easton Road, Route 611, Willow Grove, PA 19090
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Courtyard by Marriott Philadelphia Willow Grove
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Courtyard by Marriott Philadelphia Willow Grove
Courtyard by Marriott Philadelphia Willow Grove
Courtyard by Marriott Philadelphia Willow Grove
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99 reviews from our community

Traveler rating
    23
    39
    20
    10
    7
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34
12
3
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for a wedding a couple of weeks ago. Its a Courtyard Marriott in the Philly suburbs. Nothing fancy. Its clean and the beds were comfy. Didn't need much else. The check in staff could not have been more disinterested, but then again I'm not looking for much. If you ever have a need to stay in Willow Grove,... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I wanted to apologize that we did not meet your expectations while you were a guest at the hotel . If you have a few minutes please feel free to contact the property and discuss your stay in more detail. Thanks for choosing to stay at the hotel . More

Feasterville, Pennsylvania
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The room was very nice and modern just like the rest of the hotel. I didn't use the gym or the pool because we came to see our friends. If I had to be in the room more then to sleep I would have more to complain. The room was a king room but it was small!!!!!!! The front desk... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. More

Pittsburgh, Pennsylvania
Top Contributor
89 reviews 89 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 24, 2014

I stayed here over the weekend while in the area for a wedding. It was a nice and clean hotel. The courtyard was very nice. I liked the gym facilities and the main registration area was great. I didn't like that there was no mini frig in the room and the door between rooms didn't lock in my room. Also... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I' m glad to read that you had a nice stay. Thanks for staying at the hotel. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

I was staying at the courtyard because my family and I are in between moving, and we found it very close to the kids school. What really amazed me, is that the General Manager Sean, went over and beyond any occasions he got. For example he remade the keys and came to make sure it was working properly, I was... More

Was this review helpful? Yes 1
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great stay. Thanks for staying at the property. More

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Our trip to the courtyard started off very well! I called to let them know my sister would be checking in ahead of me and to make the necessary accommodations because the hotel room was in my name. They took care of it. Then, when I arrived, I was informed that I got the "house upgrade" and was upgraded to... More

Was this review helpful? Yes 1
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. Thanks for staying at the hotel. More

keswick
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 18, 2014

My husband and I were in town for a funeral. The lady that checked us in was very nice. When she found out that we were there for a funeral, she offered to put my dad in the next room which was great to not have to ask. That's good customer service. We were on the 2nd floor. I don't... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. Thanks for staying at the hotel. More

Trinity Fl
Top Contributor
66 reviews 66 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed August 11, 2014

We were here for a wedding. The room itself was fine. The problems we experienced were these. We arrived late on a Thursday night. With that we slept in. On Friday we woke to leave for lunch & meet with family, we left our room at 1:30pm. When we left I looked at the housekeepers & said goodbye. When we... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I apologize for the issue with the internet at the hotel. If you could reach out to the hotel to discuss your stay we would greatly appreciate your feedback. Thanks for staying at the hotel. More

Kingston, Pennsylvania
Top Contributor
61 reviews 61 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

We stayed here for a wedding. At check in the service was exceptional. As I am a Marriott gold member, they upgraded my room to a king suite. The room and facility was very nice and clean. Good location for the Philadelphia/Willow Grove area. Easy access off and on turnpike.

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm gld to read that you had a great stay and enjoyed the free upgrade to a suite. Thanks for staying at the hotel. More

Richmond, Virginia
Top Contributor
73 reviews 73 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 18, 2014

I'm still disappointed that Marriott still has no breakfast included in their typical price. At very minimum I think there should be a lounge with fresh coffee and fruit/fresh breads (none of this frozen pre-packaged sweet stuff). There is a one-cup coffee maker in the room thankfully. No fridge. The rooms are clean, good quality A/C, and quiet, even on... More

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Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I wanted to apologize for the lack of free breakfast with your room. Thank you for staying at the hotel. More

Glen Mills, Pennsylvania
1 review
5 of 5 stars Reviewed July 15, 2014

Great facility, courtyard was a nice touch, the staff was very freindly and helpful. The rooms were very clean. They met all of our needs and provided any service that we requested. I would have no problem staying at this hotel again.

Was this review helpful? Yes
Al J, General Manager at Courtyard by Marriott Philadelphia Willow Grove, responded to this review

I'm glad to hear that you had a great stay. More

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Additional Information about Courtyard by Marriott Philadelphia Willow Grove

Address: 2350 Easton Road, Route 611, Willow Grove, PA 19090
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Philadelphia Willow Grove 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Philadelphia Willow Grove Hotel Willow Grove
Courtyard Willow Grove
Willow Grove Marriott
Willow Grove Courtyard
Courtyard Philadelphia Willow Grove

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