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Hampton Inn Philadelphia / Willow Grove

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1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Hampton Inn Philadelphia / Willow Grove
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285 reviews from our community

Traveler rating
    110
    78
    55
    26
    16
See reviews for
81
40
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117
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • Any
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  • All months
    (285)
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    (75)
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Washington DC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff here was great. Super friendly and very helpful, went out of their way to make us happy. Breakfast offering was pretty nice - can make your own waffles. Free internet was pretty reliable. Loved the beds. Plenty of parking available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and it will be reviewed by all the staff. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of its low rates, but the thing that will bring me back if I'm in the area again is the incredibly friendly staff. They found out that I was eligible for a lower rate due to the nature of my visit, and chatted with me throughout the check-in process, making me feel incredibly welcomed. There... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm extremely pleased the associates made the difference. This means a lot to our staff. I will certainly pass this along to them. Hope to see you again. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Indiana, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Had read about bed bugs from other guests. I stayed in a very nice remodeled room. When I took a shower in the morning I had 4 large bug bites, all in a straight line from my hip to my thigh, suspect of bed bug bites that were not there when I went to bed. Searched for the critter. Told... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review. Feedback is very important to us and we certainly investigate every concern. In this case we didn't find anything that would cause bites. As you noted these rooms are completely renovated and we keep a close eye on them. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Long Island, NY
Top Contributor
173 reviews 173 reviews
24 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Based upon our 2-night stay, this Hampton Inn deserves better accolades than some of those reviews noted here on TripAdvisor. The rooms are well-maintained and immaculate; the beds are extremely comfortable; the heating/cooling system works without incident; the breakfasts are so much better than "good"; the staff is helpful and friendly; and the insulation works well because at no time... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this wonderful review of the Hampton Inn. We certainly appreciate this feedback and it will be shared by all the associate and future guests of the hotel. I'm very pleased the cleanliness, service, and condition of the hotel made your stay so enjoyable. Thanks for being our guest. Sincerely, Roger Weber General... More 

United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Compressors or some other motor device came on 4 Am right outside my window for 15 minutes. woke us up couldn't sleep. up till 4:30 Am. Same happened at 7:00 Am. Very bad situation in room 236. Will never go back. Considering that we went to sleep at 12:30 am we didn't get too much sleep.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton. I certainly apologize for this noise and appreciate you informing us of this matter. I will investigate where the noise is coming from. Sincerely, Roger Weber General Manager More 

Ballston Spa, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hampton Inns provide a very consistent experience. This hotel was no different, except that the hotel clearly had just received an upgrade. The room was recently updated, giving plenty of conveniences for tech-laden families.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm pleased your liked our latest room renovations. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Boston
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My son recently had his wedding in the Willow Grove area and our guests stayed at the Hampton Inn. We hosted several dinners in their meeting rooms, and used the lobby for some informal gatherings. The staff was extremely friendly, accommodating, and kind. They even provided some tablecloths when they realized we had forgotten ours. The rooms have been beautifully... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your weekend at the Hampton Inn Willow Grove. I'm very pleased everything worked out so well in regards to the banquet space, sleeping rooms, and service of the staff. The hotel had just completed the room renovations and I'm very pleased your guests had the opportunity to experience the... More 

Toronto, Canada
Top Contributor
246 reviews 246 reviews
40 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ok, it's not the Ritz, but you can have a very nice and comfortable stay at the Hampton. They include a very good breakfast with waffles, eggs, oatmeal, English muffins. The rooms are large , the beds good and the products they use are Neutrogena. The decor as I say is not upscale, it's serviceable, and quite fine. If you... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and I'm very pleased the quality of Hampton made your stay so enjoyable. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Bridgeport, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stay here a lot on business. You can depend on the quality of the staff and the cleanliness of the room. The location is convenient and the parking is adequate. I would definitely recommend it to anyone visiting the area. There are lots of choices for eating and shopping very close to the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Willow Grove. We appreciate this feedback and I'm very pleased the service and cleanliness is consistant. Your comments will be shared to all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Carlisle, United States
1 review
5 of 5 stars Reviewed March 8, 2015

Our stay could not have been better. Staff was great, hotel was very clean, room was very comfortable. Very pleased. Room rate was very affordable. Complimentary breakfast was great. Beds are to die for they are so comfortable. Liked that we could control the temperature in the room. Had a microwave, fridge and coffee pot. Having a desk was also... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this wonderful review about the staff and hotel. This feedback is very important to us and the associates will certainly enjoy this one. I'm very pleased we made your stay so pleasant. Thanks for being OUR guest. Sincerely, Roger Weber General Manager More 

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