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Hampton Inn Philadelphia / Willow Grove

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1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Hampton Inn Philadelphia / Willow Grove
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279 reviews from our community

Traveler rating
    106
    78
    55
    24
    16
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78
39
25
116
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My son recently had his wedding in the Willow Grove area and our guests stayed at the Hampton Inn. We hosted several dinners in their meeting rooms, and used the lobby for some informal gatherings. The staff was extremely friendly, accommodating, and kind. They even provided some tablecloths when they realized we had forgotten ours. The rooms have been beautifully... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your weekend at the Hampton Inn Willow Grove. I'm very pleased everything worked out so well in regards to the banquet space, sleeping rooms, and service of the staff. The hotel had just completed the room renovations and I'm very pleased your guests had the opportunity to experience the... More 

Toronto, Canada
Top Contributor
243 reviews 243 reviews
41 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ok, it's not the Ritz, but you can have a very nice and comfortable stay at the Hampton. They include a very good breakfast with waffles, eggs, oatmeal, English muffins. The rooms are large , the beds good and the products they use are Neutrogena. The decor as I say is not upscale, it's serviceable, and quite fine. If you... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and I'm very pleased the quality of Hampton made your stay so enjoyable. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Bridgeport, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay here a lot on business. You can depend on the quality of the staff and the cleanliness of the room. The location is convenient and the parking is adequate. I would definitely recommend it to anyone visiting the area. There are lots of choices for eating and shopping very close to the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Willow Grove. We appreciate this feedback and I'm very pleased the service and cleanliness is consistant. Your comments will be shared to all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Carlisle, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay could not have been better. Staff was great, hotel was very clean, room was very comfortable. Very pleased. Room rate was very affordable. Complimentary breakfast was great. Beds are to die for they are so comfortable. Liked that we could control the temperature in the room. Had a microwave, fridge and coffee pot. Having a desk was also... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this wonderful review about the staff and hotel. This feedback is very important to us and the associates will certainly enjoy this one. I'm very pleased we made your stay so pleasant. Thanks for being OUR guest. Sincerely, Roger Weber General Manager More 

Ashburn, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the best Hampton Inn i have ever stayed in. The staff is very kind and courteous and very grateful to have you there. You cannot sneak through the lobby without being acknowledged and offered assistance. It was truly a great stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for writing this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to the associates and will be shared by all. Thank you for being OUR guest. Sincerely, Roger Weber General Manager More 

Hartford
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel while we were in the area for the 2015 flower show. Yes, the hotel is the standard Hampton Inn with all of the standard features that one comes to expect at a Hampton Inn. (When we travel we do try to stay at Hamptons.) I was kind of taken aback by all of the smoke... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm very pleased the staff made your stay enjoyable. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

ROSWELL
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel to Horsham several times a year and always stay here if I can. Clean, comfortable rooms and a good hot breakfast, along with a functioning and clean workout room. The staff is friendly and helpful, as well as concerned about the quality of your stay. Good option for my business travel.

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. First of all we certainly appreciate being a repeat guest. This certainly means a lot to us. This will be shared by all the associates. Thanks for coming back and hope to see you soon. Sincerely, Roger Weber General Manager More 

Kingston Springs, TN, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I originally chose this hotel because of its geographic location for my business trips. I keep returning because of the staff and service level. Even durning a renovation project that was in progress on my last visit, they went out of their way to accomodate me and keep the "dust and noise" to a minimum. The manager is very engaged... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review while staying at the Hampton Inn Willow Grove. This feedback is important for the associates as well as future guests. Your experience will be shared by all the associates and hope to see you soon. Thanks for staying with us. Sincerely, Roger Weber General Manager More 

Hayward, California
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Coming in on one of the coldest nights of the year, very late, from the airport.....the young lady at the desk was very welcoming. Up early the next morning for breakfast - adequate and warm. I know there were renovations and some others seemed to be bothered - but I found my night to be restful, everything seemed to be... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and it will be reviewed by all the associates. I'm especially please with the friendliness of the staff. Thanks for being our guest. Sincerely Roger Weber General Manager More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Spent the night there last night on the second floor, rooms smelled really bad. Gang graffiti in the elevator, way to loud! Toilet ran all night, waken up at 6am doors slamming again at 9am by house keeping then twice more after tell them to let me sleep.. The walls are paper thin

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton. We appreciate this feedback and I certainly apologize for the problems incurred. Our renovations we be on going until the middle of March which attributed to some of your problems, and the others will be addressed with the staff. Thank you again for bringing... More 

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