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All 5 Willow Grove hotels

Hampton Inn Philadelphia / Willow Grove

2.5 of 5 Hotel   |   1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Ranked #1 of 5 Hotels in Willow Grove
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Easthamite b eastham
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246 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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eastham
Contributor
15 reviews 15 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here three nights in October . The location was great for us since we were visiting family nearby. The front desk staff was very attentive at all times and the manager was very welcoming and we were impressed with his presence at the breakfast service. He greeted us and others and bussed tables or brought items over to... More

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. Your great comments are appreciated especially about the general manager. The staff really does make an effort to make everyone's stay enjoyable. Thanks for being OUR guest. Sincerely, Roger Weber General Manager More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

all the best basics, clean , comfortable, nice, good price nice breakfast , wifi, amenities, coffee maker in room, small gym, simple and perfect for when you have an event or business meeting to attend

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and it will certainly be reviewed by the asociates. Thanks for being our guest. Sincerely, Roger Weber General Manager More

Toms River, New Jersey
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this property on 10/10/14. Check-in took just a bit longer than I thought it should have, but the desk staff was courteous and informative. We stayed in a King bed room, and it was large, clean and comfortable. However, our room had no closet area. We packed casually, and were in the room for... More

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and the hotel team will learn from it. In regards to your comment on the closet we do have a closet and it is located behind the large mirror next to the bathroom. It... More

Waverly, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very helpful for my family wedding. transportation and staff were helpful in making the day run smoothly for all the people they were serving. When we are in the area again we will use a Hampton Inn. They were located in a great place which gave us the opportunity to try out many nice places to eat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feeback and I'm very pleased the hotel worked out so well for the wedding party. Sincerely, Roger Weber General Manager More

Allen, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Serious maintenance and amenity issues at the hotel. No hot water five days in a row, intermittent loss of TV signal, complete loss of TV one night for two hours, room access card issues, side exit door locked, side interior entrance card ready inoperative several different times over different days, poor desk responses, poor value for the cost of the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay. I apologize for these problems and have addressed your concerns with my staff. The TV issues are due to a storm that knocked out the reception. Our TV company has been our recently to change the dish on the roof which will reduce the outages in the... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed 1 night on a business trip. Had terrible experience checking in. Upon entering the hotel, I (an African American woman) had to wait almost 10 minutes while Roger Weber, having made eye contact several times, did not so much as acknowledge me. After the 10 minutes passed, Roger signaled for me to approach the register and coldly, with no... More

Was this review helpful? Yes 1
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

The hotel appreciates all feedback and I'm very pleased Maggie the Asst. General Manager and other associates took care of your stay. I apologize for any misunderstanding we had at check in. Sincerely, Roger Weber General Manager More

Portsmouth, Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed 1 night on business trip, hotel was very humid. Breakfast was standard, nothing over the top about it. Staff was friendly but hotel seemed a little run down. I wouldn't go out of my way to stay here again, only choose the hotel due to job.

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay with us. We appreciate the feedback and will use it as a tool to improve. The hotel is going to have a room renovation the first quarter of next year which will certainly improve the condition. Thanks for being our guest. Sincerely, Roger Weber General Manager More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hampton Inn because it is directly off the turnpike for our visit to King of Prussia Mall, a short drive to Peddlers Village in Buck county, and a short drive to Philadelphia city and nearby places and friends we visit while in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate the feedback and will share with the staff. I'm very happy the location worked out so well with you. Thanks for being our guest. Sincerely, Roger Weber General Manager More

Westchester, NY, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Easy and clean. Loved the bathroom fixtures. Great rates! Breakfast was very good. Room was clean and comfortable. I regularly stay at the Hampton Inn when I visit my mother-in-law in Jenkintown. I need to write more in order to upload this so her is more.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for writing this review concerning your stay at the Hampton Inn. We appreciate the loyalty to Hampton and your great comments about the cleanliness and staff. I will certainly pass along this review to the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager More

Luzon, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here twice for business, with both stays lasting 2 weeks or more. The hotel is clean and good value for the price. It is quite near several eating establishments (eg, Ooka), stores (Walmart, DSW Best Buy, etc), and a short drive from the Willow Grove Park Mall. The room was clean, with basic amenities such as a... More

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feeback is very important to us. Your comments on the food, cleanliness, and staff will be passed along to the associates. Thanks for being a repeat guest. Sincerely, Roger Weber General Manager More

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Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Road, Willow Grove, PA 19090
Phone Number:
Location: United States > Pennsylvania > Willow Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn

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