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Hampton Inn Philadelphia / Willow Grove

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1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Hampton Inn Philadelphia / Willow Grove
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Macon, Georgia, United States
Top Contributor
90 reviews 90 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Very good motel has comfortable beds with immaculately clean rooms with electric window shades. Complaint: the sound proofing failed to prevent the noise from the "herd of elephants" or children running around in the room above us in Room 225 until they retired at 11:20 pm allowing us to fall asleep. Ratings: Room: Comfortalbe, good thermostatic controls, electric window... More 

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Dunbar, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Friendly, professional and courteous staff. Room was clean and smelled awesome! A great night sleep for road warriors and vacationers. Willow Grove is a beautiful town so get out and enjoy the locale if you can, plenty to see and do, about 30 minutes north of Philadelphia (The City of Brotherly Love) for you city folk. Just off PA Turnpike... More 

Review collected in partnership with Hampton

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Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to to write this review concerning your stay at the Hampton Inn Willow Grove. We certainly appreciate this great feedback and i"m so pleased the staff made your stay so enjoyable. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Elida, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This must have been one of the first Hampton Inns. It is old and it smelled like smoke in our room even though it is a smoke free building. Priced like new Hampton Inns but for the money I would go a few miles further to one of the newer buildings on Street Road in Bensalem.

Review collected in partnership with Hampton

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Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate all feedback and this will be reviewed by the staff. We are a older Hampton Inn but have been recently renovated and continue to upgrade the hotel. Thank you for staying with us. Sincerely, Roger Weber General Manager More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have chosen this hotel because it offered the lowest rate in Philly. There was a convention in Philadelphia and every hotel was Sold out. I paid triple digit per night, more than what it is worth. This Hampton was available and you get what you pay. Hotel Is Located about 50 minutes from International Airport. There are some restaurants... More 

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Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for5 taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and it will be reviewed by the staff. The hotel was recently renovated and you are right the guestrooms are very new. This Hampton provides everything a normal Hampton would except we don't have a pool. Thank... More 

Washington DC, United States
1 review
5 of 5 stars Reviewed April 13, 2015

The staff here was great. Super friendly and very helpful, went out of their way to make us happy. Breakfast offering was pretty nice - can make your own waffles. Free internet was pretty reliable. Loved the beds. Plenty of parking available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and it will be reviewed by all the staff. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed April 10, 2015

I chose this hotel because of its low rates, but the thing that will bring me back if I'm in the area again is the incredibly friendly staff. They found out that I was eligible for a lower rate due to the nature of my visit, and chatted with me throughout the check-in process, making me feel incredibly welcomed. There... More 

Review collected in partnership with Hampton

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Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm extremely pleased the associates made the difference. This means a lot to our staff. I will certainly pass this along to them. Hope to see you again. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Indiana, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

Had read about bed bugs from other guests. I stayed in a very nice remodeled room. When I took a shower in the morning I had 4 large bug bites, all in a straight line from my hip to my thigh, suspect of bed bug bites that were not there when I went to bed. Searched for the critter. Told... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review. Feedback is very important to us and we certainly investigate every concern. In this case we didn't find anything that would cause bites. As you noted these rooms are completely renovated and we keep a close eye on them. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Long Island, NY
Top Contributor
174 reviews 174 reviews
24 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed April 9, 2015

Based upon our 2-night stay, this Hampton Inn deserves better accolades than some of those reviews noted here on TripAdvisor. The rooms are well-maintained and immaculate; the beds are extremely comfortable; the heating/cooling system works without incident; the breakfasts are so much better than "good"; the staff is helpful and friendly; and the insulation works well because at no time... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this wonderful review of the Hampton Inn. We certainly appreciate this feedback and it will be shared by all the associate and future guests of the hotel. I'm very pleased the cleanliness, service, and condition of the hotel made your stay so enjoyable. Thanks for being our guest. Sincerely, Roger Weber General... More 

United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2015

Compressors or some other motor device came on 4 Am right outside my window for 15 minutes. woke us up couldn't sleep. up till 4:30 Am. Same happened at 7:00 Am. Very bad situation in room 236. Will never go back. Considering that we went to sleep at 12:30 am we didn't get too much sleep.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton. I certainly apologize for this noise and appreciate you informing us of this matter. I will investigate where the noise is coming from. Sincerely, Roger Weber General Manager More 

Ballston Spa, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

Hampton Inns provide a very consistent experience. This hotel was no different, except that the hotel clearly had just received an upgrade. The room was recently updated, giving plenty of conveniences for tech-laden families.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm pleased your liked our latest room renovations. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

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