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Hampton Inn Philadelphia / Willow Grove

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1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Hampton Inn Philadelphia / Willow Grove
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298 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (80)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (67)
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    (67)
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Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had the opportunity to host my family reunion in the Philadelphia area. Check in was fast and friendly and there was warm cookies, popcorn and iced tea waiting upon our arrival! The rooms were modern and everything was clean and comfortable. I would surely stay here again and recommend this location to anyone. Thank you for your hospitality.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm so very pleased your reunion went so well and the hotel accommodations lived up to your expectations. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

BERRYVILLE, United States
1 review
5 of 5 stars Reviewed 1 week ago

I arrived very late and the lady at the desk at 11:00 PM on 6/17/15 was fabulous! She was efficient, friendly and really made me feel welcome at this Hotel. I stay at Hampton very often (its my hotel of choice), but this was the best welcome I have ever had at a Hampton, and I am always extremely satisfied... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and I will certainly relay your comments to the clerk that checked you in. I'm very pleased she ended your day in such a fashion. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Called looking for a family member. Since I did not know the room number the person who answered the phone proceeded to interrogate me asking for my name. I discontinued the call and decided to call back to speak to someone else. The next person who answered the phone stated I was previously speaking to the general manager. I gave... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review. I certainly apologize if you thought I was giving poor service. The Hampton Inn Willow Grove takes security very serious and our procedures for transfeering calls is to ask for the name when a room number is given. If the name doesn't match the room number we will not transfer... More 

Chambersburg, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived early and, fortunately, was able to check in early. The bed/bedding were very comfortable and the AC easy to adjust. Even though the hotel seemed to be full, my room was very quiet. The breakfast area had plenty of seating and was well-maintained. There seemed to be enough choices to suit most people. If you're on the PA... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We apprceiate this great feedback and this will be shared by all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful stay. Spotless. Quiet. Most comfortable beds, pillows, and linens. Only complaint was that bathroom lighting could be brighter for applying makeup. Was sorry could not spend more time in the room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this wonderful feedback and I'm so pleased you liked our newly renovated guestroom. Thank you for being our guest. Sincerely, Roger Weber General Manager More 

Charlotte, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice and new remodeled facility! Room very nice and modern with outlets to include USB outlets in wall . Nice Fridge and microwave and even a hidden cupboard. Staff was very nice and attentive during check in with fresh baked cookies ready ! Close to Turnpike without the noise . Close to Willow Grove shopping center and mall . At... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm very pleased you like our newly renovated rooms. All reviewes are shared by the associates and they will enjoy this one. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Westchester, NY, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel! For the price, the place is great. Staff are cordial. Newly renovated rooms are great. Prices are fair. I would highly recommend this hotel for people traveling alone or with others. Easy access to mall, Penn Turnpike and my in-laws.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is important for our staff and future guests. I very pleased you liked our new rooms! We have been getting great comments. Thanks for being our guest and hope to see you again. Sincerely, Roger Weber General Manager More 

Avon, Connecticut
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a last minute family illness and funeral. So when making my reservation I wasn't sure how many days u would be staying at the hotel. From the time I checked in til the time I checked out, this place was wonderful! Felicia at the front seat and all of the others, we're so helpful. The kitchen staff was... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. First I would like to send my regards for your loss. This feedback about the staff, cleanliness, and condition are very important to us and I will certainly convey your comments to Felicia. Thank you for being our guest. Sincerely, Roger... More 

Aurora, United States
1 review
4 of 5 stars Reviewed May 27, 2015

The Hampton was pleasant and updated. My room was nicely furnished and very clean. The breakfast had a nice selection of hot and cold choices. The rooms have small refrigerators and microwaves. Unfortunately, there was a very large youth soccer group staying the weekend, and the noise was very bad both mornings (6-9AM) and evenings (5-11PM). There is also a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm very pleased the service, cleanliness, and quality of breakfast made your stay so enjoyable. Thank you for being our guest. Sincerely, Roger Weber General Manager More 

Macon, Georgia, United States
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 24, 2015

This Very good motel has comfortable beds with immaculately clean rooms with electric window shades. Complaint: the sound proofing failed to prevent the noise from the "herd of elephants" or children running around in the room above us in Room 225 until they retired at 11:20 pm allowing us to fall asleep. Ratings: Room: Comfortalbe, good thermostatic controls, electric window... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us I'm very pleased the quality of the cleanliness and breakfast made your stay so enjoyable. Thank you for being our guest. Sincerely, Roger Weber General Manager More 

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