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Hampton Inn Philadelphia / Willow Grove

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1500 Easton Road, Willow Grove, PA 19090
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Hampton Inn Philadelphia / Willow Grove
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Hampton Inn Philadelphia / Willow Grove
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309 Reviews from our TripAdvisor Community

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Traveler rating
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    58
    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (309)
  • Mar-May only
    (80)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (67)
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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Location of this Hampton Inn was excellent for my business needs as well as a discount from the Abington Hospital rate. Clean, quiet room but ask for one on opposite side from highway (highway noise was evident at all times). Breakfast offered range of choices, all well done and plentiful. Also salsa, cookies and iced tea in afternoons lent a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedbback is very important to us and future guests. I'm so pleased the staff, breakfast, and evening snacks were well received. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

great hotel, feels like your at an expensive hotel, w/o the high expense, close to everything, easy parking, rooms very clean, beds were more comfortable than home, free breakfast was awesome, great way to start the day after having a great night sleep. and the rooms looked brand new, modern and appealing.. staff was great. would definitely come back.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and I'm very pleased the cleanliness, staff, and location made your stay so enjoyable. Thank you so much for being OUR guest. Sincerely, Roger Weber General Manager More 

Rhode Island, Uganda
1 review
3 of 5 stars Reviewed 1 week ago

Not a terrible hotel, but carpet squares were lifting in the room, and we had an ant infestation that was inadequately handled by hotel staff. Room was a little small for two queen beds and other furniture. All staff were very pleasant and the accommodations overall were pretty nice. If not for the ants, I would have rated very good,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and have addressed the ant problem both internally and the use of our pest control company. This year has been very bad for ants and we are doing our best to manage this concern. Thanks for being... More 

Woodstock, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our brief stay. We were on a family visit for a birthday party for my wife's 92 year old mother. The visit at the Hampton was short but very satisfactory in all regards. We thought we got very very good value for our money and will definitely stay there again when next we drive up to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this wonderful feedback and I'm glad the birthday gathering was a success. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of the location to business where we needed to be. Found the staff to be very friendly, accomodations clean and spacious, and breakfast was really good. Would stay again, although I would prefer Hampton Inns to be not quite as pricey.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We certainly appreciate this wonderful feedback and I'm pleased you enjoyed your stay. This will be shared by all the associates. Thank you for being our guest. Sincerely, Roger Weber General Manager More 

willow grove, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My room didn't meet the expectations of the quality of the Hampton Inn. I only use Hampton because I know it will meet my standards. This one failed. The bathroom had hair on the towels and floor. The bed had hair on the sheets. Upon entering the hotel we waited 20 minutes before we were assistance. A worker looked at... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review of your stay at the Hampton Inn. This feedback is very important to us and I certainly apologize for the problems incurred. This is not the level of service we want ro provide and it will be reviewed by the staff so we may make improvments. I hope this experience... More 

Zionsville, Indiana
1 review
2 of 5 stars Reviewed 3 weeks ago

Our stay at this motel was less then desirable. The first night we had someone set off a loud firecracker in a room. Both nights we had teenagers running up and down the hall until 2:30 am. propping open the exit door to run and up down the stairs. We then had ants in the room on our second night.... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. Feedback is very important to us and I certainly apologize for the noise in the hotel. The staff really try to control the guests in the hotel and we have asked some past guests to leave because of this. I was not aware... More 

Hilo, Hawaii
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel with friendly staff. At check in early evening fresh cookies were great. Room clean with a comfortable bed. Breakfast the next morning was ample with a nice variety to start ones day. Would stay again when in the area just off the Willow Grove interchange of PA Turnpike.

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate feedback and I'm so pleased the cleanliness and breakfast of the hotel were noticed. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Layton, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My wife and two children ages 3 and 6 stayed for 4 nights during the 4th of July weekend. The room was fine, a little small but seemed clean. We started noticing a few ants on the floor the first day and didn't think much of it. My kids would notice one or two crawling on the bed, but we... More 

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate all feedback and I certainly apologize for the ants. With all the rain lately the ants have been more active. Our pest control company is proactive and spraying much more than usual. I hope you enjoyed your weekend stay. Thanks for... More 

Honey Brook, Pa, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay at the Hampton was very nice. However, I was disappointed that there was no discount for veterans. There was a discount for AAA. Let's get our priorities in order. I hope that Hampton management reads these reviews.

Review collected in partnership with Hampton

Was this review helpful? Yes
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We certainly appreciate your service to this country. This feedback is very important to us and it will be shared by the staff. Thanks for being our guest Sincerely, Roger Weber General Manager More 

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