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Red Roof Inn Wilkes Barre Arena

1035 Highway 315, Wilkes-Barre, PA 18702
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Red Roof Inn Wilkes Barre Arena
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Red Roof Inn Wilkes Barre Arena
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244 Reviews from our TripAdvisor Community

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Traveler rating
    97
    69
    41
    17
    20
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53
71
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (65)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (54)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived Saturday evening after a very long day of hiking and driving. The front desk clerk Julia was super nice. She got us set up in our room very quickly. She was very pleasant. We have 5 small children and many other hotels would not allow us to stay in the same room. I even had a few hotels... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for taking the time to share your comments with us regarding your stay. I am very happy to hear you received great customer service. I am also glad to hear you found us to be a good value. We look forward to serving you again. More 

North Fort Myers, Florida
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another stop on our 10-day trip out east. The people here were very helpful in giving us directions to the Pocono race track where the Nascar sprint-cars race. The hotel was easy to find as we made reservations by phone so had our GPS to help us get right to the door. Very reasonably priced too. We do like the... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback on your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found us to be a good value. I am also glad to hear our staff were helpful. Thank you for your business and we look forward to serving you again. More 

Harrisburg, Pennsylvania
Level Contributor
39 reviews
3 of 5 stars Reviewed 6 days ago NEW

This hotel was remodeled and gorgeous in the room with hardwood floors. But watch out for the new charge game they play. The safe charge is an up front cost, and they tell you you have to have it removed in the morning, and you sign a document that states just that. But when you check out in the morning... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments. I am happy to hear you enjoyed our remodeled rooms and laminate floors. The charge for an in-room safe is posted to each guest's room so that the guest can decide in the privacy of his / her room whether to use it or not.... More 

3 of 5 stars Reviewed 1 week ago

Stayed overnight as I was visiting family within the area. It was decent considering it was only one night. The only complaints I have is that the bedding was a little stained (that kind of skeeved me out a little bit, but it was little and I just avoided that side of the bed completely). The bed was comfy otherwise.... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to provide us with your feedback from your recent stay at the Red Roof Inn in Wilkes-Barre. I am sorry we let you down regarding some of the linen items on your bed and the bathtub drain. I am happy to hear you received good customer service. We look forward to serving you better... More 

LONG ISLAND, NASSAU NY
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place was convenient for where I had to be, only stayed 1 nite and got a good rate...clean but old...Plenty of eateries in the area, Near Wyoming Mall and major highways. Place needs updating but room was clean and King bed was comfortable. Staff was nice and accomodating, micro and frig in room. Bathroom clean but very small enough... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am happy to hear you enjoyed a clean room and found our staff to be accommodating. I am also glad you found us to be conveniently located to many restaurants and shopping areas. Thank you for sharing your comments. We look forward to serving you again. More 

Wilkes-Barre, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Checked in with Julia, who was Fantastic!!!! She did a great job explaining everything, since we needed 2 rooms - 1 that was handicap accessible. Julia made the checking in process very easy and relaxed. Rooms are brand new and super clean.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for sharing your comments regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear our staff provided you with great customer service and you enjoyed a clean and newly remodeled room. We look forward to serving you again. More 

Sarasota
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

very nice desk clerk friendly and efficient. room was clean bed comfortable large flat screen, fast wifi would recommend to all travelers, students families and business travelers. close to casino.food,and major highway and interstate.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying with us at the Red Roof Inn Wilkes-Barre Arena and for sharing your comments about your experience. I am happy to hear you enjoyed the fast WIFI and that we provided you with friendly and efficient customer service. I will be sure to share your comments with the entire staff. Thank you for your business and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Went to hotel late at night. They took my info and explain everything clearly. Told me how I can save some cash on room (AAA) Forgot I even had that thing - tile they told me Went to room which was Awesome. Very Clean!

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback and for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you received great customer service. I am also glad you enjoyed a clean room. Your comments mean a great deal to us. We look forward to serving you again. More 

Cardiff, United Kingdom
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, free wi-fi, and decent value for money at $63 for two people for one night. We stay at Red Roof Inns often as we fine them to offer very good value for money compared to other budget chains - and this is another very good property in the chain. Would stay again.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found us to be a good value. I am glad to also hear that you enjoyed a clean and comfortable room. Thank you for sharing your comments and for your business. We look forward to serving you in the future. More 

Pennsburg, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I am up there about once a week for work and every stay is enjoyable. I have never had a problem with anything involving my stay. Rooms are always clean and Julia at the front desk is always very helpful.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for being a repeat customer to the Red Roof Inn in Wilkes-Barre. We value your business and appreciate your taking the time to share your comments. I am happy to hear you enjoy staying at our property and that we provide you with helpful customer service. I am also glad to hear you always find our rooms to... More 

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