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Red Roof Inn Wilkes Barre Arena

1035 Highway 315, Wilkes-Barre, PA 18702
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1 room 1 guest
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Red Roof Inn Wilkes Barre Arena
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251 Reviews from our TripAdvisor Community

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Traveler rating
    101
    70
    42
    18
    20
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55
74
31
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Any
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  • All months
    (251)
  • Mar-May only
    (65)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (53)
  • Dec-Feb only
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Reading,PA
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff greeted me with a hello and thank you for choosing Red Roof.The room was very clean,no lingering odor and looked to have been recently modernized.Microwave and fridge worked to perfection and the TV had clear color and many channel selections.Bed was very comfy and the pillows were actually pillows and not pancakes.Shower pressure was strong and water temp... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. We appreciate your business and your positive comments. I am happy you enjoyed a clean, comfortable room and received great customer service. We are the best value here at our exit and as you mentioned conveniently located near the casino and many great restaurants. Thank you again. We look forward... More 

Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was our first time back at a Red Roof Inn in many years. The staff was very friendly. Julia greeted us with a friendly smile and great customer service skills. The room had been totally renovated which was very nice. The room was clean overall. The powerful shower head was an added bonus! We would definitely stay at this... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments. I am very happy to hear you found us to be a good value. I am also very glad to hear you enjoyed a clean room and received great customer service. We look forward to serving you again. More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed here travelling through to Canada. We were offered an executive room with two double beds, fridge, and microwave on the second floor. The room was clean and comfortable. With the hotel being quite busy (we got the last available room) we were surprised how quiet the space was. No issues with neighbors or noise. Staff were pleasant upon... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your comments. I am happy to hear you had a good stay and enjoyed a clean and comfortable room. I am also glad to hear you received great customer service. We appreciate your business and look forward to serving you again More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We were very pleased staying here. Rooms were very clean, nicely remodeled,and staff very courteous. We would definitely stay here again. Diner (Eddies) 5 minutes away was a great place for breakfast, Highly recommend! Nice hiking in Nature Preserve less than 10 min away.( Seven Tubs)

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. We greatly appreciate your sharing your comments regarding your stay. I am very happy to hear you had a positive experience and enjoyed a clean room and received great customer service. We look forward to serving you in the future. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found this location to be very clean , safe. It is pet friendly and a convenient location for getting on and off the highway, as well as for shopping and restaurants.Make sure to get a room with laminate flooring, these motels are popular with people traveling with pets.We prefer ground floor rooms so we don't have to carry all... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre and for taking the time to provide us with your feedback. I am very happy to hear you enjoyed a clean room and found us to be a great value. We appreciate your business and your positive comments. Thank you again. We look forward to serving you in the... More 

Halifax, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Only hotel left due to Luke Bryan being in town. Rooms are okay but don't let the upgrade fool you. It's a box of snacks in your room. Nothing special. I hope the black curly hairs all over the bathroom floor was not an upgrade. Called the front desk to let them know and all they said was sorry. GROSS.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre and for providing us with your feedback. I am very sorry we let you down regarding the cleanliness of the bathroom floor. I also apologize that our staff did not respond more helpfully to the issue when reported. We appreciate your comments. We hope you will give us the... More 

South Portland, Maine
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2015

My boys and I stayed here last week during a road trip and we were pleasantly surprised with how nice this affordable hotel was. We got a great deal through priceline (we only paid $37!) and it definitely surpassed our expectations. The rooms were clean, the beds were comfortable, staff was friendly, and gardens were gorgeous. http://havebudgetwilltravel.blogspot.com/2015/07/red-roof-inn-review-wilkes-barre.html

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found us to be a good value and that you received friendly customer service. I am also glad to hear you enjoyed a clean room and comfortable bed. Thank you for commenting on our flower gardens! We look forward to serving you again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

We arrived Saturday evening after a very long day of hiking and driving. The front desk clerk Julia was super nice. She got us set up in our room very quickly. She was very pleasant. We have 5 small children and many other hotels would not allow us to stay in the same room. I even had a few hotels... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for taking the time to share your comments with us regarding your stay. I am very happy to hear you received great customer service. I am also glad to hear you found us to be a good value. We look forward to serving you again. More 

North Fort Myers, Florida
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 23, 2015

Another stop on our 10-day trip out east. The people here were very helpful in giving us directions to the Pocono race track where the Nascar sprint-cars race. The hotel was easy to find as we made reservations by phone so had our GPS to help us get right to the door. Very reasonably priced too. We do like the... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback on your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found us to be a good value. I am also glad to hear our staff were helpful. Thank you for your business and we look forward to serving you again. More 

Harrisburg, Pennsylvania
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

This hotel was remodeled and gorgeous in the room with hardwood floors. But watch out for the new charge game they play. The safe charge is an up front cost, and they tell you you have to have it removed in the morning, and you sign a document that states just that. But when you check out in the morning... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments. I am happy to hear you enjoyed our remodeled rooms and laminate floors. The charge for an in-room safe is posted to each guest's room so that the guest can decide in the privacy of his / her room whether to use it or not.... More 

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