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Red Roof Inn Wilkes Barre Arena

1035 Highway 315, Wilkes-Barre, PA 18702
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Red Roof Inn Wilkes Barre Arena
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Red Roof Inn Wilkes Barre Arena
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223 reviews from our community

Traveler rating
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    37
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had an overnight stay at red roof inn during my road trip and had a good night's rest in the newly renovated room. Location is up the hill so it may be easily missed. Gps directed us to the highway located next to the inn so be careful if u are using gps to navigate ur way through.

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John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments. I am very happy to hear you enjoyed our recently renovated rooms and had a restful stay. Thank you for your business. We look forward to serving you again. More 

Ontario
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

GOOD place to stop outside of NYC. Super affordable and super clean rooms. The PREMIUM upgrade is merely the EXACT same room but with some snacks with the ability to make your own (just as bad) coffee in the room (so will skip this next time). This is NOT a romantic place to go, just a PASSING 'through for a... More 

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John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am glad to hear you enjoyed a clean room and a comfortable bed. I am also happy to hear you found us to be a good value. We look forward to serving you again. More 

Trinity, North Carolina
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel on our way to & from Massachusetts. We travel with 2 dogs so look for Red Roof Inns as we know they are pet friendly, this one is extra pet friendly, with no charge for the dogs, a nice grassy & tree area to walk them. On the way up I booked online though Hotels.com... More 

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John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very glad to hear you enjoyed a clean room and received friendly and helpful customer service during your stays here. I will be sure to share your positive comments with our entire team. We look forward to serving you again. More 

Watertown, New York
1 review
5 of 5 stars Reviewed 1 week ago

My Husband and I had a reservation at another hotel, but it was not what met our needs. We then left that place and ended up at the Red Roof. Julia the team member helped us get a room there. She was very professional and kind in helping us. We look forward to staying there again!

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments about your stay. I am very happy to hear we provided you with great customer service. We look forward to serving you again. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Red Roof Inn and staff was very welcoming. The rooms were clean, well kept, fairly modern and the bed was very comfortable. The Red Roof Inn is great for the price and would stay there again. Highly recommended.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found our staff to be welcoming and friendly. I am also glad you enjoyed a clean room and a comfortable bed. We are the best value in our area. I will be sure to share your positive comments with our entire team. We... More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly and helpful both at check in (Julia) and check out. Renovated room was clean and comfortable, as advertised. Good price for a decent night's sleep when traveling. We usually stay at this Red Roof for many reasons, which include location, value and pet policy. With the exception of the lack of a refrigerator in the room, the... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for sharing your comments regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am glad to hear you enjoyed a clean and comfortable room and found us to be a good value. I am also happy to hear you enjoy our pet policy and that we provided you with friendly customer service. We look forward... More 

Woodstock, Vermont
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was friendly and helpful. Room was as advertised. Experience during stay was what we had hoped for. No frills, but a good place to stop for a good night's sleep when on the road. Thank you, Wilkes Barre Red Roof management and staff! We will see you again.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am very happy to hear you found us to be a good value. I am also glad to hear you enjoyed a good night's rest here and that our staff provided you with friendly and helpful customer service. I will be sure to share your comments with our entire... More 

Waterville, Maine
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I frequently stay at Red Roofs because they are clean and don't charge extra for pets. This one seemed to be an older motel renovated not all that well into a Red Roof. I am a card member, so I was disappointed to not get my free water or continental breakfast. The desk staff was friendly and efficient, but as... More 

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John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback regarding your recent stay. I am very sorry we let you down regarding some housekeeping and maintenance items. I am also sorry you were disturbed by the actions of other guests. Your feedback is very important to us as we continue to strive to make every guests' stay as enjoyable as possible.... More 

Kingston, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night while on a road trip. Arrived late Friday night and left fairly early, so was a short stay, but a good one. We had a second floor room, and didn't mind the stairs (there is an elevator, but didn't use it). Front desk clerk was polite and efficient. Room was clean and the beds were comfortable. More... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your comments. I am happy to hear you had a good stay and enjoyed a clean and comfortable room. I am also glad to hear you received efficient customer service. We appreciate your business and look forward to serving you again. More 

Haliburton, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Julia greeted us at the Red Roof Inn. She is an excellent host . She was very informative and tok care of our needs. We were very impressed with the cleanliness of the room and it was so nice to be able to unload the car and the pets right at our door. We will definitely stay here again on... More 

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a clean room and great customer service. I am also glad to hear you enjoyed a first floor and pet friendly room. I will be sure to share your positive comments with our entire team. We look forward to serving you... More 

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