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All 20 Wilkes-Barre hotels

Red Roof Inn Wilkes Barre Arena

2.0 of 5 Hotel   |   1035 Highway 315, Wilkes-Barre, PA 18702
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Ranked #15 of 20 hotels in Wilkes-Barre
A recent review
4 of 5 stars reviewed 2 weeks ago
smarie123 Atlanta, Georgia
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149 people have reviewed this hotel

Traveler rating
    51
    40
    26
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    18
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here a few times traveling from one location to the other. The staff was excellent. The room was clean except for mold in toilet. The only issue we had was the people in the room beside us smoked in front of our room causing smoke to come in through air conditioner. It was not the hotels fault.... More

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to post your comments on Tripadvisor regarding your recent stay at the Red Roof Inn Wilkes-Barre We strive to provide each and every guest with a clean room, great service, and at a good rate. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best... More

Philadelphia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

My own mistake for not doing more research or reading reviews before booking this place. No complaints about the customer service as the front desk was pretty friendly, but our room was just disgusting. The moment I walked in, the place had an overwhelming smell of smoke. I just felt dirty breathing in there. To make matters worse, I noticed... More

Was this review helpful? Yes 1
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for your comments. We value your feedback. I am very sorry we let you down regarding the cleanliness and odor of your room. Thank you again for bringing these matters to our attention. I am sorry we did not meet your expectations. I hope you will give us another opportunity to better serve you in the future. More

Colchester, Connecticut
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 21, 2014

I had never stayed at a Red Roof Inn before. I have family in the area and needed a place to stay over night. We checked in at midnight. We stayed in a clean and comfortable room. The rooms were recently updated. The bathroom was small, but there was plenty of hot water and it was clean. My cousin also... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for your positive comments and for choosing the Red Roof Inn in Wilkes-Barre. I am very glad to hear your enjoyed a clean and comfortable room and your family enjoyed our pet friendly policy. We are conveniently located near Mohegan Sun and the racetrack and are the best value at this exit. Thank you again and we look... More

Long Valley, NJ
Contributor
17 reviews 17 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 20, 2014

Stayed for two nights last week for work in the area. First, the positive was the staff was very friendly from the little interaction I had during check-in and check-out. Unfortunately my room wasn't exactly spotless. First the "100% non-smoking hotel" might be true now, but my room still had the strong stench of smoke in it. As with older... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and providing us with your feedback. I am sorry we let you down in terms of housekeeping service and internet speed during your stay. Our guest WiFi will be upgraded in the near future. I am happy to hear our staff provided you with positive customer service. We hope you... More

Port Saint Lucie
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

We chose this hotel because of prior experience with Red Roof. This smoke-free hotel is clean and quiet. Price was reasonable, too. We would definitely stay here again! There are good restaurants nearby.

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am glad to hear you enjoyed a clean room and had a quiet stay with us. We look forward to serving you again in the future. More

Venice, United States
2 reviews
4 of 5 stars Reviewed July 15, 2014

A family reunion brought us to the Red Roof Inn #139 in WB, PA from 1-7 July 2014. The location was ideal for our needs. Three rooms on the third floor accommodated our family! Ron, in charge of our rooms, was always attentive to our needs for towels & coffee! The staff was always courteous and friendly. Thank you to... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am happy to hear you found our location to be ideal for your family event. We greatly appreciate your positive comments regarding the cleanliness of our rooms and the friendliness of our staff. I will be sure to share your comments with our entire team. Thank you again. We... More

Portsmouth, New Hampshire
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014

Booked this well in advance, since we were making a trek from New Hampshire to Michigan and this was as mid-point as we could get in a major town. Good value. I have stayed at Red Roof Inns before, but this was definitely updated. I absolutely love the hardwood (or laminate to look like hardwood?) floors, no surprises in the... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am happy to hear you like our renovations and enjoyed a clean room and a quiet stay. I am glad you found our staff to be pleasant and accommodating. We appreciate your business and look forward to serving you again in the future. More

Versailles, Kentucky
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our car was breaking down, it was hot, my husband wasn't feeling well, and our cat needed attention... I found this Red Roof Inn directly across Hwy 315, I arrived there at 12:30 pm, way before check-in and was informed at booking a room would be possible at 2:30 pm. Ugh. Once the clerk heard about our situation she put... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

I am glad you were able to seek comfort at our inn given your unfortunate circumstances. I am happy to hear our staff were accommodating and that you enjoyed our pet friendly hotel. Thank you for your business and your positive comments. We look forward to serving you again in the future. More

Chincoteague Island, Virginia
2 reviews
5 of 5 stars Reviewed July 8, 2014

I travel a lot using middle to upper end hotels and liked everything about this place. The front desk & housekeeping staff made us feel truly welcome (even though the hotel was fully booked), the hotel was fresh & well maintained, the grounds were well landscaped & maintained, great view of the valley and dog friendly. While smoke-free, they provided... More

Was this review helpful? Yes
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

I am very happy to hear you found our property to be fresh and well maintained and our staff made you feel welcome. Your positive feedback is an inspiration to our entire team. Thank you for choosing the Red Roof Inn in Wilkes-Barre. We look forward to serving you again. More

Palmyra, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2014

The rooms have all been redone. The beds were the most comfortable I have ever encountered in a motel. As good as my home bed. One problem was that I wasn't smart enough to reset the clock. I should have asked the staff as they were most helpful and friendly.

Was this review helpful? Yes 2
Fayann K, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am happy to hear you enjoyed a our all new rooms and found our new beds to be very comfortable. I am also glad you found our staff to be helpful and friendly. I will be sure to share your positive comments with all of our team. We look... More

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Additional Information about Red Roof Inn Wilkes Barre Arena

Address: 1035 Highway 315, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Wilkes Barre Arena 2*
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Also Known As:
Red Roof Hotel Wilkes-Barre
Red Roof Inn Wilkes Barre
Wilkes-Barre Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#7 Business Hotel in Wilkes-Barre
Hotel Class
Number of rooms
115

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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