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All 20 Wilkes-Barre hotels

Red Roof Inn Wilkes Barre Arena

2.0 of 5 Hotel   |   1035 Highway 315, Wilkes-Barre, PA 18702
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Red Roof Inn Wilkes Barre Arena
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Ranked #16 of 20 Hotels in Wilkes-Barre
A recent review
5 of 5 stars reviewed 1 week ago
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157 reviews from our community

Traveler rating
    55
    43
    27
    14
    18
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30
45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

She was awesome at accommodating me. She was very friendly. Please clone her. She is the blue print of costumer service. She was aldo very knowable about food bd fun in the area. I will stay there again because of her.

Was this review helpful? Yes
Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

All the staff are super friendly. I am in town on business, and have been here for 2 months. Close to the Mohegan Sun Casino, and easy access to the freeway.Rooms are nicely cleaned by the housekeeping staff.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. It has been our privilege to be of service to you. Your positive comments are an inspiration to our entire team. I am glad to hear we have provided you with friendly customer service and a nice clean room. Thank you again for your business and for your feedback. We... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hostess was great. Pleasure to talk to. Excellent service. Overall the room was clean. Quiet. Excellent location. Hostess was very helpful. Will stay again at this red roof inn. Cleaning staff did an excellent job preparing the room. There was a pleasant smell to the room. The bath and sink area were spotless. I highly recommend the stay here. Again... More

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for sharing your positive comments with us and for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear your were pleased with the cleanliness of your room, the customer service you received, and that you enjoyed a quiet stay. I will be sure to share your comments with Jamie and our entire team.... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Highly recommended if in the area. The staff is very friendly and go out of their way to make sure you're comfortable and have everything you need. It is close to the Mohegan sun casino and race track and offer coupons and discounts to other area attractions.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for providing us with your comments. Guest feedback like yours is an inspiration to our entire team. I am glad you found our staff to be friendly and that they provided you with great customer service. Happy to hear you enjoy our location and proximity to the Mohegan Sun... More

Okemos, Michigan
Top Contributor
794 reviews 794 reviews
68 hotel reviews
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed overnight on a trip to the east coast. The room was small, but OK for one person. The room was nicely furnished. The room was clean, and everything worked. The women at the front desk was very helpful and a pleasure to have to deal with. Will stay here again on my next trip east.

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a clean room and everything was in working order. It was our pleasure to assist you during your stay. I will be sure to share your comments with our entire team here. We look forward to serving you again in the future. More

Nashville, Tennessee
Top Contributor
78 reviews 78 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Close to the interstate, this hotel is tucked away back from the street. It is right beside the interstate, so if you're a light sleeper, you might want to ask for a room on the interior of the complex. This is an older corporate property with parking outside the door. It is two story, and no elevators. The property is... More

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John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. We greatly appreciate your feedback. I am happy to hear you enjoyed our convenient location, our updated rooms and flat screen televisions. I am sorry if you missed it but we do have an elevator on our property to serve the three floors we have here. I will be sure... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at the Red Roof Inn, W-B, #139, 3 times in the month of August. All 3 times I booked the newly renovated superior king room. I was very pleased with the spacey rooms and the overall appearance of the rooms. I have been very pleased with the service I have received at the front desk, checking in... More

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying with us on three separate occasions at the Red Roof Inn - Wilkes-Barre. Your positive feedback is an inspiration to our entire team. I am happy to hear you found us to be a good value and that you enjoyed your stays in our Superior King rooms. I am also glad you were pleased with the... More

New Bern, North Carolina
Top Contributor
79 reviews 79 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Didn't have a reservation. Saw signs advertising newly remolded rooms. They were correct. The room was very well done. Laminate floors, with carpet runners around bed; fresh pain and new vanity. New Tub enclosure and fixtures as well. Staff most helpful. It was not the Hilton or Hyatt; but very clean and new for a Senior rate of $59. Best... More

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am glad to hear you found our hotel to be a best value. I am happy you enjoyed our newly remodeled rooms and that our staff were helpful. We value your feedback and look forward to serving you again. More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2014

We have stayed here a few times traveling from one location to the other. The staff was excellent. The room was clean except for mold in toilet. The only issue we had was the people in the room beside us smoked in front of our room causing smoke to come in through air conditioner. It was not the hotels fault.... More

Was this review helpful? Yes
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to post your comments on Tripadvisor regarding your recent stay at the Red Roof Inn Wilkes-Barre We strive to provide each and every guest with a clean room, great service, and at a good rate. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best... More

Philadelphia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014 via mobile

My own mistake for not doing more research or reading reviews before booking this place. No complaints about the customer service as the front desk was pretty friendly, but our room was just disgusting. The moment I walked in, the place had an overwhelming smell of smoke. I just felt dirty breathing in there. To make matters worse, I noticed... More

Was this review helpful? Yes 1
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for your comments. We value your feedback. I am very sorry we let you down regarding the cleanliness and odor of your room. Thank you again for bringing these matters to our attention. I am sorry we did not meet your expectations. I hope you will give us another opportunity to better serve you in the future. More

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Additional Information about Red Roof Inn Wilkes Barre Arena

Address: 1035 Highway 315, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Wilkes Barre Arena 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Red Roof Hotel Wilkes-Barre
Red Roof Inn Wilkes Barre
Wilkes-Barre Red Roof Inn

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