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Holiday Inn Express Wilkes Barre East

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1063 Highway 315, Wilkes-Barre, PA 18702
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Holiday Inn Express Wilkes Barre East
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171 Reviews from our TripAdvisor Community

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Traveler rating
    60
    68
    32
    8
    3
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55
48
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • French first
  • German first
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  • Any
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  • All months
    (171)
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    (30)
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    (51)
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Windsor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in two of there king suites and they were beautiful. Our children loved having there own. It was very quite, and clean. The suites are very well layer out, and met all our needs and then some. Mike who checked us in was very helpful.

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Madison, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for more than a week for business. Should have known from day one that the hotel was lacking in all areas. On and off slow internet, TV channels worked half the time. Remote for TV only worked half the time. Coffee cups in room have been in short supply because I didn't get any till the last night.... More 

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. First let us start out by apologizing for all of the issues that you experienced while staying with us. We understand that being away from home for an extended amount of time can be difficult enough without having to be inconvenienced further by other issues.... More 

NJ
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

after a long day and viewing this hotel at home, decided to stop and ask for availibilty,the front desk clerk was friendly and was able to accomadate me and my daughter,i was surprised as the room was very clean and very spacious. my only complaint was my daughters bed, it squeeked everytime she moved,lol i wanted to tell the clerk... More 

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We appreciate the 3 star rating. We are happy to see that you had a good stay and liked our location. We are however sorry to see that we fell short in making your stay great. We want to apologize for any inconvenience that the... More 

Williamsburg, Virginia
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

GREAT shower, comfortable & clean, average breakfast, superb reception. After a particulary long day all I wanted was a clean bed, comfortable place to lay down. The Holiday Inn Express Wilkes-Barre is it. Good value for the $$

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We really appreciate the 4 star rating. We are pleased to see that you had a good stay and that you found the room to be clean and comfortable. We are also pleased that you were provided with superb service. We are happy that you... More 

Central PA
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed here for a quick get away after a concert in town. We arrived late at night to a lobby full of loud kids running around like crazy. Apparently they were in town for a sports tournament. I mentioned to the desk concerns about the noise, and they were accommodating to put us on the 5th floor, where they... More 

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Ottawa, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 22, 2015

We exited off I-81 after a long drive, only to get off at exit 170B and not know where the HIE was located as it does not appear on the Interstate signs, nor on Highway 315 signs. Upon finally finding it, the entrance lead to a sinuous drive uphill a poorly lit road, where the hotel is tucked away after... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear rswendt, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is truly disheartening to know that you were not able to fully enjoy your recent stay with us due to some of aspects of our hotel falling below your expectations. I sincerely apologize for any inconvenience you may have experienced, particularly with... More 

Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 16, 2015

A very nice hotel.Clean and Friendly.They have a shuttle available for the airport or the casino.Breakfast was a cut above,Everything was hot and tasty.The front desk persons where all helpful and pleasant .

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Akron, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 24, 2015

We stayed here on our way to the East Coast. The staff was friendly and helpful. The free breakfast had a nice selection and the man who was running the breakfast room bent over backwards to make sure it was kept well stocked and clean. My one and only complaint was the hotel room was so small that there wasn't... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 24, 2015

Stayed one night on April 12, 2015. I'll start with the positive: Hotel looks fairly new. Rooms were spacious and clean, and included both a mini-fridge and microwave. The breakfast, which is included in the room charge, is your standard fare for a Holiday Inn Express with a good variety of hot and cold food. The negatives: In our room,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Greg M, Thank you for taking the time to complete a review on your stay. It is very pleasing to know that you noticed the cleanliness of the rooms. On the other hand, I sincerely apologize for the inconvenience you have experienced due to the fire alarm. Kindly be assured that we treat this matter seriously as your review... More 

Linden, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

Place was very clean and the staff were polite. We were there with my brother in law visiting family. And the view from our room was breathtaking beautiful. I would recommend staying here even if it's for a night.

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