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Holiday Inn Express Wilkes Barre East

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1063 Highway 315, Wilkes-Barre, PA 18702
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Holiday Inn Express Wilkes Barre East
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Holiday Inn Express Wilkes Barre East
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167 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (167)
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    (30)
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Central PA
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed here for a quick get away after a concert in town. We arrived late at night to a lobby full of loud kids running around like crazy. Apparently they were in town for a sports tournament. I mentioned to the desk concerns about the noise, and they were accommodating to put us on the 5th floor, where they... More 

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Ottawa, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 22, 2015

We exited off I-81 after a long drive, only to get off at exit 170B and not know where the HIE was located as it does not appear on the Interstate signs, nor on Highway 315 signs. Upon finally finding it, the entrance lead to a sinuous drive uphill a poorly lit road, where the hotel is tucked away after... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear rswendt, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is truly disheartening to know that you were not able to fully enjoy your recent stay with us due to some of aspects of our hotel falling below your expectations. I sincerely apologize for any inconvenience you may have experienced, particularly with... More 

Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 16, 2015

A very nice hotel.Clean and Friendly.They have a shuttle available for the airport or the casino.Breakfast was a cut above,Everything was hot and tasty.The front desk persons where all helpful and pleasant .

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Akron, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 24, 2015

We stayed here on our way to the East Coast. The staff was friendly and helpful. The free breakfast had a nice selection and the man who was running the breakfast room bent over backwards to make sure it was kept well stocked and clean. My one and only complaint was the hotel room was so small that there wasn't... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 24, 2015

Stayed one night on April 12, 2015. I'll start with the positive: Hotel looks fairly new. Rooms were spacious and clean, and included both a mini-fridge and microwave. The breakfast, which is included in the room charge, is your standard fare for a Holiday Inn Express with a good variety of hot and cold food. The negatives: In our room,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Greg M, Thank you for taking the time to complete a review on your stay. It is very pleasing to know that you noticed the cleanliness of the rooms. On the other hand, I sincerely apologize for the inconvenience you have experienced due to the fire alarm. Kindly be assured that we treat this matter seriously as your review... More 

Linden, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

Place was very clean and the staff were polite. We were there with my brother in law visiting family. And the view from our room was breathtaking beautiful. I would recommend staying here even if it's for a night.

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Toronto, Ontario, Canada
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 30, 2014

This would be just another HI Express with good-sized clean rooms, good beds, ample free parking and decent free breakfast to get you started in the morning if not for the location. The hotel is situated on a hilltop next to I-81 and, although it is clearly visible from the highway, you need to navigate some twisting roads and made... More 

Was this review helpful? Yes 1
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for taking the time to write a review regarding your most recent stay. We are pleased to see that you had a good stay overall and that you found the hotel to meet your needs and expectations. We do understand that the hotel can be a little tricky to find, but we think that our... More 

Hagerstown, Maryland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 28, 2014

We stayed one night during the holiday weekend. We booked online smoothly, once we arrived at the hotel we were warmly greeted by the desk clerk. Our room was clean, and comfortable. We did take advantage of the pool and hot tub the next morning, which was also clean and temperature were perfect. Breakfast was more than the normal waffles... More 

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We are happy to see that you had a great experience at our hotel and that it met you and your family's needs. We are pleased that we could make your time here an enjoyable one. Thanks again for the nice review and we look... More 

Wildwood, New Jersey
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 23, 2014

We needed a place to stay close to the Horse Track / Casino. I found good reviews about the Holiday Inn and they had a shuttle to the casino. A free shuttle! I made reservations for 4 rooms about 2 months in advance. 3 Days before we left, I received an email saying they cant wait to welcome us soon... More 

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for taking the time to write a review regarding your most recent stay. While we always appreciate any type of feedback that we can get from our guests, it is especially nice when we get the kind of review that you so kindly left. We are so happy that you and the rest of your... More 

NJ
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 12, 2014

Located close by the casino/racetrack in the Poconos. Clean and comfortable. Quiet rooms. Perfect for our stay. They have taxi service. We used this several times, didnt want to drink and drive. I highly recommend this hotel rather than the casino hotel, much more reasonable pricewise.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We are pleased to see that you had a great stay and that you enjoyed everything about the hotel. We work hard to provide our guests with an outstanding experience and love when we get feedback that states the fact that we have done just... More 

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