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All 20 Wilkes-Barre hotels

Holiday Inn Express Wilkes Barre East

2.5 of 5 Hotel   |   1063 Highway 315, Wilkes-Barre, PA 18702
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Ranked #13 of 20 hotels in Wilkes-Barre
A recent review
4 of 5 stars reviewed 2 weeks ago
Jaime M Lakeland, Florida
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147 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Lakeland, Florida
Top Contributor
85 reviews 85 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the HIE in WB, PA last week and will be spending a few more weeks there over the next month. The place is nice and better than many HIEs, the staff was extremely helpful and friendly and trust me because I travel 40-45 weeks per year, I know.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so much for taking the time to leave us a review regarding your most recent stay. We are pleased to see that you were happy with your experience while you were here. We hope that we can continue to deliver that same consistent level of service as well as meet your expectations for what staying at an Holiday... More

Seattle, Washington
Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 18, 2014

Because we had a very early flight out at the end of our business trip we picked this hotel right next to the airport. Everyone we dealt with was very friendly, but there were a few glitches. When we landed at 12:30 a.m. we had to wait for the shuttle to make three trips from the airport to the hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Silvia C, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide comfortable accommodations and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that the inconvenience you experienced will be looked into... More

Michigan
Top Contributor
143 reviews 143 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 9, 2014

We were just passing through the area and needed a place to stay for the night. The front desk staff was very friendly and efficient. Room was clean and comfortable. Very quiet. Enjoyed our short time here.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an enjoyable stay and a good experience while you were with us. While your stay was only a short one, we strive to make your time with us a memorable one no matter how long you are... More

Pittsburgh, PA
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 8, 2014

This hotel was a very nice hotel. The free breakfast was great. The free wifi was great. The hotel manager went above and beyond when hotwire booked us into a smoking room despite our preferences. He rearranged the bookings and got us a non-smoking room and floor when he learned of my allergy. Went above and beyond. I had no... More

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an excellent experience during your stay and that you were given such excellent customer service.We always strive to meet and/or exceed the needs of our guests and anything that we can do to make... More

Stow, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2014

This was a pretty standard Holiday Inn Express that has been renovated in the last few years. Rooms were clean but a little cramped. Upgrades seems to skimp on bathrooms and power outlets a little bit. Wifi was horrible. I could connect but the connection would continuously drop out. Acted like system was overloaded. Hot breakfast was adequate.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so much for taking the time to write us a review regarding your most recent stay. I am sorry to hear that you were not 100% satisfied with your room along with the complimentary WI-FI not working to meet your needs. I am sorry if that caused you any inconvenience. We always welcome our guests feedback and work... More

Danville, California, United States
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

This was our take a break overnight stay hotel from our trip from Niagra Falls to NYC. About 125 miles from NYC mid town, about 2.30 hours drive. Typical Holiday Inn Express hotel, nice clean rooms with a free breakfast, nothing to write home about it.

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for writing a review regarding your most recent stay with us. While we were glad to see that you really did not have any issues with your stay, you also did not appear to be impressed with your time here and to us that is something that we need to correct. We want all of our guests to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 25, 2014

We tend to always pick the holiday inn hotels because their breakfast in the morning seem to be the best out of all hotels. It's just a normal hotel..no bells or whistles.. A little pricey ..location is nice ..bed are comfortable.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your stay at our hotel. We are glad to hear that you were happy with your overall stay. While we realize that we may not have all of the bells and whistles that you were looking for, we do hope that overall we were able to make your stay... More

Cumming, Georgia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 20, 2014

Property was very clean, and it was a good value! Room was not the largest, but it had everything we needed for an overnight stay! Bed was comfortable and the location was near a lot of restaurants and store. Only downfall was that nothing on the breakfast bar was plentiful and there was limited restocking.

Was this review helpful? Yes 1
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review about your most recent stay. We are always striving to deliver an outstanding experience for all of our guests. While we appreciate all of the positive things that you said in your review, we did see that we fell a little short of meeting your expectations when it came to... More

Linden, New Jersey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

We have stayed here twice whie visiting family and it's quiet and clean. It's near everything and even has a shuttle if needed. The employees there are very friendly even if we didn't make a reservation.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for your repeat business and for taking the time to write us such a nice review. We not only love it when our guests write us a review, but we love it even more when we have repeat customers and they have a good experience each time they have stayed with us. We really strive to provide each... More

New Hyde Park, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed here on June 14, 2014. I was pleasantly surprised at how newly renovated and modern it was. Very reasonably priced. We were there for a concert, and the drive to Mohegan Sun was about 6 minutes away. Very impressed. Hot breakfast included.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for such a positive review. Just the fact that you took some time to write this is very much appreciated. We believe that any review that we get from our guests whether it be positive or negative is always welcomed and is a way that we can gauge how we are doing. If we fall... More

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Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Wilkes-Barre
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 
Number of rooms
117

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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