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All 20 Wilkes-Barre hotels

Holiday Inn Express Wilkes Barre East

2.5 of 5 Hotel   |   1063 Highway 315, Wilkes-Barre, PA 18702
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Ranked #12 of 20 Hotels in Wilkes-Barre
A recent review
3 of 5 stars reviewed 5 days ago
Luvs2TravelAnywhere New York City, New York
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153 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
119 reviews 119 reviews
7 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was only only for here for a quick overnight business trip, but the staff was very courteous and the room was fine. They have very reasonable rates for business travelers and a nice buffet breakfast.

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Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago NEW

Wish I could do 3.5 stars.... PROS: - Upgrade from Best Western to Holiday Inn has nicely refreshed a worn out hotel - Nicely renovated rooms and good work space - Staff in Bistro restaurant/bar very attentive and welcoming - Good food in the Bistro - full Breakfast buffet included in cost of room - Hosted a training event for... More

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Mississauga
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent the night in this hotel at recommendation of a relative who lives in the area! The hotel has been recently refurbished and it has been done well! The room was nicely decorated and had a King size bed! A nice breakfast was included the next morning and wasn't the usual cold cereal , danish and old hard boiled eggs!... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Myself and friends spent Saturday night at this hotel, we originally planned the hotel at Mohegan Sun but their rates were ridiculous. Holiday Inn had very reasonable rates but the reason our next trip will be staying here again was the staff. When we first walked in we were greeted very nice with the front desk woman behind the counter,... More

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for the really nice review that you wrote regarding your most recent stay with us. It is always nice to hear when we are able to make our guest's stay an enjoyable one. It is even nicer when your stay was made that much more enjoyable because of our staff. We will make sure that... More

New York, New York, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time staying here and I will come back to visit. Close to my son's college and to the shopping area. Room was small but was clean and nice. The bathroom was pleasantly nice with modern decor. Reminds me a little of a spa. Staff was nice and nice atmosphere. We were missing a set of towels and as I... More

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First time staying at a Holiday Express. The front staff was polite the room was clean and the bed was comfortable. For the price I think that it was pretty good value. The location is a little off the beaten track.

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IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear C T, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about the clean and comfortable room you received. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I am sorry our hotel was not an ideal location... More

Lakeland, Florida
Top Contributor
92 reviews 92 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 16, 2014

Stayed at the HIE in WB, PA last week and will be spending a few more weeks there over the next month. The place is nice and better than many HIEs, the staff was extremely helpful and friendly and trust me because I travel 40-45 weeks per year, I know.

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Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so much for taking the time to leave us a review regarding your most recent stay. We are pleased to see that you were happy with your experience while you were here. We hope that we can continue to deliver that same consistent level of service as well as meet your expectations for what staying at an Holiday... More

Seattle, Washington
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 18, 2014

Because we had a very early flight out at the end of our business trip we picked this hotel right next to the airport. Everyone we dealt with was very friendly, but there were a few glitches. When we landed at 12:30 a.m. we had to wait for the shuttle to make three trips from the airport to the hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Silvia C, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide comfortable accommodations and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that the inconvenience you experienced will be looked into... More

United States
Top Contributor
176 reviews 176 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 9, 2014

We were just passing through the area and needed a place to stay for the night. The front desk staff was very friendly and efficient. Room was clean and comfortable. Very quiet. Enjoyed our short time here.

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an enjoyable stay and a good experience while you were with us. While your stay was only a short one, we strive to make your time with us a memorable one no matter how long you are... More

Pittsburgh, PA
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 8, 2014

This hotel was a very nice hotel. The free breakfast was great. The free wifi was great. The hotel manager went above and beyond when hotwire booked us into a smoking room despite our preferences. He rearranged the bookings and got us a non-smoking room and floor when he learned of my allergy. Went above and beyond. I had no... More

Was this review helpful? Yes
Bill L, Director of Sales at Holiday Inn Express Wilkes Barre East, responded to this review

Thank you so very much for taking the time to write a review regarding your most recent stay. We are pleased to hear that you had an excellent experience during your stay and that you were given such excellent customer service.We always strive to meet and/or exceed the needs of our guests and anything that we can do to make... More

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Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre

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