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All 20 Wilkes-Barre hotels

BEST WESTERN PLUS East Mountain Inn & Suites

3.0 of 5 Hotel   |   600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
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85%
Ranked #3 of 20 Hotels in Wilkes-Barre
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Kim S New York, United States
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317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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  • English first
  • French first
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  • Any
English first
New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My experience in staying at the Best Western Plus East Mountain Inn & Suites, Wilkes Barre, Pa is always great., everything excellent. There has been a lot of construction going on at the hotel & many people....and everyone was friendly, very helpful and polite.

Review collected in partnership with Best Western

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Boynton Beach, Florida
Top Contributor
75 reviews 75 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent one night at this place . Very unhappy with the services at the front desk. We had reserved ( or so I thought) for 4 nights. Arrived on Friday 29th August tired after a long flight from Florida. Was told by the front desk that we did not have the reservations. Only provided us with one night to... More

Was this review helpful? Yes 2
Cleveland, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a night at this hotel and got stuck in a huge traffic jam and was unable to reach the destination. It got very late and I was afraid of dozing off at the wheel. That evening I called the hotel to see what I could do and a nice gentleman told me to call in the morning to... More

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Niagara Region
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I went to this hotel to celebrate our first anniversary. I really didn't know what to expect. After looking at all the search engines and comparing prices, I ended up picking this hotel. The hotel is beautiful, the grounds are beautiful and the staff were so very friendly and helpful. Starting from the night manager Charlie, who... More

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Texas City, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Best Western from August 27th-31st. It was the worst hotel experience I've ever had the displeasure of dealing with. First of all, I called the day before to verify that they were able to accommodate my two small children (2 years and 4 months) with child beds. That didn't happen. Check in was awkward. There was... More

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Wilmington, DE
Top Contributor
55 reviews 55 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another Excellent Stay, and great service from the night time manager - Charlie. It can only get better as they are now becoming a Holiday Inn. Great staff, great service, excellent new rooms, comfortable beds and great air/heat. Couldnt ask for more!

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Reston, Virginia
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Amazing service. Staff worked hard to get me a great room during construction. Great free breakfast. Great sauna and pool. Friendly staff. One problem is the smoking in no -smoking rooms. Not their fault but our room had a musty smell. See photos.

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Charlotte NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Major renovation going on but staff was unfazed. Service friendly and competent. Breakfast was very good,. Included a savory French Toast cassarole. Very nicely landscaped, great place out back to sit and relax.

Review collected in partnership with Best Western

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have stayed here numerous times as we have family in the area. We stay here at least a few times every year and have never been disappointed. The hotel is in the midst of a renovation and we are looking forward to seeing the new and improved facilities soon.

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Pittsburgh, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Presently undergoing renovation. So some noise present as well as construction areas roped off, many unpacked boxes. The newly renovated rooms are clean, comfortable and worth it despite construction.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS East Mountain Inn & Suites

Address: 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS East Mountain Inn & Suites 3*
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Also Known As:
Best Western Plus East Mountain Inn And Suites
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Wilkes Barre

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