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BEST WESTERN Genetti Hotel & Conference Center

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77 East Market Street, Wilkes-Barre, PA 18701
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Best prices for: 1 room 1 guest
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BEST WESTERN Genetti Hotel & Conference Center
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BEST WESTERN Genetti Hotel & Conference Center
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288 reviews from our community

Traveler rating
    151
    89
    22
    20
    6
See reviews for
84
85
26
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (288)
  • Mar-May only
    (69)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (66)
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1 review
5 of 5 stars Reviewed yesterday NEW

Room was spacious, bed was awesomely comfortable, nice and quiet at night, complimentary breakfast buffet was decent, and the front desk staff member, Amanda, was friendly and helpful. Conveniently located within walking distance to multiple restaurants and bars. We would come back.

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new hampshire
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Passing thru,,stopped for the night..Very good hotel especially if you are on business. rooms are of good quality and large. Neighborhood has a couple of small colleges and some business, ,but stores have a lot of closures, seems depressed but safe.. quality of hotel and staff are typical good as are most best westerns.

Review collected in partnership with Best Western

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Genetti W, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review. We are happy that you chose our hotel while passing through the area and are glad you enjoyed your stay. The city is working hard to make improvements and, as you said, it is safe. Thank you again for staying and we hope to see in your future travels. Sincerely, Gus Genetti More 

Brookhaven, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Excellent location, no problem with bringing two dogs they even received a welcome treat bag. The location was close to the ice rink for hockey try-outs, the Trailways Bus Station is across the street. One block away there are shops and a park and it appeared to attract a lot of students. Will stay here again during ice hockey season.

Review collected in partnership with Best Western

Was this review helpful? Yes
Genetti W, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Mary, Thank you for your comments and for choosing to stay with us in downtown Wilkes-Barre. It's nice to hear you enjoyed the area and all it has to offer. We also love having dogs stay with us as they are part of the family too! We look forward to seeing you again during hockey season. Sincerely, Gus Genetti More 

Burgaw, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I have been on the road for most of my life traveling the world. I even wrote a book about y extensive experiences (Banana Peel Mountain). Amanda and Samone and ED and everyone was so nice and courteous. The food here was off the charts stupendous . Being from New England and spending most of my time out west and... More 

Was this review helpful? Yes
Genetti W, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Mr. Anderson, Wow! Thank you for your comments and for staying with us on your way through Wilkes-barre. I will pass along your kind words to the staff, especially the chef! Thank you again and we hope to see you in your future travels. Sincerely, Gus Genetti More 

1 review
5 of 5 stars Reviewed 1 week ago

Great service/staff, Great restaurant, Great Hotel. Restaurant was a bit pricey but good food and service. The hotel was a little out of the way off I 81 but found it OK with GPS. Would recommend it to friends and will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonoma, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very comfortable hotel with wonderfully friendly staff.It was clean and I liked that it was in the downtown area which is great for walks and opportunities for good restaurants.The breakfast was great.

Review collected in partnership with Best Western

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Genetti W, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Patricia, Thank you for your review. We are happy that you chose our hotel while visiting Wilkes-Barre. I'm glad you and your family found comfort in our hotel and were able to enjoy the lovely downtown area! We have also been working hard to improve our breakfast, so I am happy to hear it was great. We hope to... More 

Churchville, VA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel looked nice inside and out with an amazing restaurant and bar (Oyster). The staff was friendly. The king room though adequate, felt cramped. The bed was comfortable. Unfortunately due to season I was unable to enjoy the outside pool. Given the alternatives I would think again before booking there. I would, however stop in the bar for a... More 

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Genetti W, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Owner Gus Genetti here. Well, yes, I would agree that the room does seem a little tight. While our room size is slightly larger than the current standard in new hotels, in hindsight, the recent upgrade of the much larger than average chair and ottoman we selected during our renovations are too large for the room and make... More 

Phillipsburg, NJ, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at your hotel after attending a wedding that was in your Embassy Room. Your banquet staff was very attentive to the guests, The Front Office Staff were very friendly and helpful with checking in and out and the Breakfast Chef made a delicious breakfast. It was a wonderful experience. : )

Review collected in partnership with Best Western

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Oxford, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended a friends wedding at the hotel and stayed overnight. Amanda the front desk clerk was fantastic in handeling my checking in and checking out process. The complimentary breakfast provided to guests was superb and the food provided for the wedding reception was outstanding. I thoroughly enjoyed my time there and the staff were very friendly and corteous!

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Northeastern Ontario, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We have never been disappointed with our stays at this hotel. Décor is A+ and staff have always been extremely helpful and pleasant. Great breakfast. Only drawback is the restaurant is pricey for dinner.

Review collected in partnership with Best Western

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