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Hilton Garden Inn Wilkes Barre

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242 Highland Park Boulevard, Wilkes-Barre, PA 18702
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Hilton Garden Inn Wilkes Barre
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Hilton Garden Inn Wilkes Barre
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385 reviews from our community

Traveler rating
    213
    105
    42
    21
    4
See reviews for
116
102
25
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We travel back to the Valley once or twice a year and stay here when rooms are available. It's clean, comfortable, and convenient to everything in the area. With Reasonable room prices and a great staff which make it a reason to keep coming back.

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Aurora, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I pulled in late without a reservation. There were a multitude of Hockey activities going on in town and I didn't actually expect a room. Well was I wrong! Jeff was at the front desk and smiled broadly when I asked for a room for a weary traveler. He said "No problem". "A single bed?" "Yes", I said. Done. Room... More 

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Rochester Hills, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

the staff are exceptionally pleasant and efficient; accommodations are clean, fresh, bright and quiet; check in/out were expedient; access and parking is convenient...very enjoyable stay - recommended

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Greg R, We appreciate the recent Trip Advisor review from your stay. Our staff was very excited to know we exceeded your expectations during the visit here. See you on your next visit! More 

New York, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel gets a 10 for customer service. I felt at home the entire visit. Extremely pleasant staff. Great shuttle service, comfortable lobby, clean room with a refrigerator microwave and coffee service. Great location too. The made to order breakfast was just awesome. This was quite a find.

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Clevelette A, Thanks for the “10” rating. We are glad to know you “felt at home” during your recent stay. We have many benefits here at the Hilton Garden Inn-Wilkes Barre including in-room a micro/fridge combo, Keurig coffee makers and a fresh made to order breakfast. We look forward to welcoming you back in the very near future. More 

Clifton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived somewhat earlier than check-in time to attend a family wedding, Although it was early, the front desk staff had a room available and allowed us to check in so we did not have to rush back to check in between the wedding and reception. The room was clean, the staff was friendly, parking was not a problem. Overall... More 

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

HI Elizabeth V, Thank you for your recent review. I was glad to know we were able to accommodate you for an early arrival and offer you clean and friendly environment during your stay. Thanks again for staying with us. More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly Staff, Clean, Well maintained property. Nice location in NE PA. Good food, well stocked pantry selections. Local retail/restaurants within walking distance. Very accomodating staff. Fresh Popcorn from machine in lobby. Nice evening baked treats. In room Kurig coffee/tea machines.

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Judy K, Thank you for the Trip Advisor post. We are glad to know we offer a clean, friendly and well maintained property. Our location is truly perfect for all your Wilkes Barre needs as we are located off I-81 with access. Yes, many guests compliment the fact we have a Kuerig in every room. We look forward to... More 

Dallas, Texas
Top Contributor
51 reviews 51 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for several nights. Rooms are in great condition and overall place is very comfortable. Staff is friendly and helpful but you have to ask the right question. Breakfast is simple and OK. The parking can be a bit of a struggle and back lot could be better lit for comfort. Nice place overall

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Ron R, Thank you for your recent Trip Advisor review. We appreciate your overall comments and are happy to know you enjoyed your stay. I have asked Maintenance to monitor the parking lot area to ensure we have the proper lighting in place. We look forward to welcoming you back in the very near future. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town somewhat unexpectedly and chose this HGI for one night while traveling with our two young children. Front desk was very responsive to issue with AC and our request for another blanket. The beds need to be updated. Breakfast was very good- our rate included it. Be aware- it isn't always included. Wifi was super. Pool was... More 

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi TBones3, Thank you for your recent Trip Advisor posting. We are very glad to know you and your family enjoyed staying with us. Hilton Garden Inn – Wilkes Barre takes great pride with having amenities available for a wide range of guest needs. We are also very pleased that you noted you would return and we look forward to... More 

Bear, United States
1 review
2 of 5 stars Reviewed April 17, 2015

I liked the hotel overall, but the beds (at least in the room I was in), will keep me from coming back here. Caved in in the middle, worse than any mattress I've ever slept on. It was a long, sleepless night. If I was there more than one night I would have changed rooms.

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Michael M, We sincerely apologize for the poor night’s sleep you encountered during your recent overnight stay. I have requested Maintenance to review the bedding in your guest room and correct appropriately. I am excited to inform you that we will be replacing our bedding soon with a new Hilton Serta brand. We certainly hope you will give us... More 

San Francisco, California
Top Contributor
132 reviews 132 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed April 15, 2015

I would say this is a good hotel with decent breakfast (not included). Why 3 circles ? Well compared to a 5 start hotels I think this is an average hotels. Comfortable beds, close to many restaurants and the mall if people want to shop. Good breakfast and with the hilton hhonors app you can check in online choose your... More 

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi belomiser, Thank you for your recent Trip Advisor posting. Yes, being a member of HHonors allows guests to complete the E Check-in process and makes your arrival very seamless. Another benefit of a Hilton Garden Inn is having a freshly prepared breakfast made to order every day. What a great way to start the day! We look forward to... More 

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