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Hilton Garden Inn Wilkes Barre

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242 Highland Park Boulevard, Wilkes-Barre, PA 18702
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Hilton Garden Inn Wilkes Barre
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Hilton Garden Inn Wilkes Barre
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378 reviews from our community

Traveler rating
    210
    102
    41
    21
    4
See reviews for
113
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Bear, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I liked the hotel overall, but the beds (at least in the room I was in), will keep me from coming back here. Caved in in the middle, worse than any mattress I've ever slept on. It was a long, sleepless night. If I was there more than one night I would have changed rooms.

Review collected in partnership with Hilton Garden Inn

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San Francisco, California
Top Contributor
130 reviews 130 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would say this is a good hotel with decent breakfast (not included). Why 3 circles ? Well compared to a 5 start hotels I think this is an average hotels. Comfortable beds, close to many restaurants and the mall if people want to shop. Good breakfast and with the hilton hhonors app you can check in online choose your... More 

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Beaver, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The heat a/c unit was very noisy. It would have been great to hear from guest services about the adjustable bed, rather than sleeping on a too firm mattress and noticing at check out the sign about how to adjust the mattress. Room very clean, staff very friendly, room was comfortable.

Review collected in partnership with Hilton Garden Inn

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Lockport, NY
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I already reviewed the Hilton Garden Inn at Wilkes-Barre, PA a few years back, but I wanted to update TripAdvisor. We recently drove to Wilkes-Barre to watch the AHL Penguins game, and we stayed at this hotel again. In fact, anytime we go to Wilkes-Barre, we only stay here. The location is great, plenty of restaurants surround the hotel. There... More 

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Carolyn P, Thank you for your recent Trip Advisor posting and we appreciate that you have reviewed us for a second time. The Hilton Garden Inn – Wilkes Barre is in a great location that is convenient to I-81, Mohegan Sun Arena and many local establishments. Our staff takes great pride in offering superb service in a fresh, clean... More 

Yonkers, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed the ladies at the front desk Erica, Erica made me feel welcomed and sylvia always made sure if everything was ok erica even advice myself to go to casino I also enjoyed kathy at breakfast time she is very pleasant even the one day I had a bad expierance but kathy was so very pleasant. stephanie also... More 

Was this review helpful? Yes 1
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Robert L, Thank you for the Trip Advisor review. We appreciate that you mentioned a few associates by name. I am proud to work side by side with Erica, Sylvia, Kathy and Stephanie and truly appreciate that they “WOW’ed” you during your stay. We look forward to welcoming you back to the Hilton Garden Inn in the future. More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great rate, spacious clean rooms and common areas. Eating option and conveniences near by. The fitness are was also clean. They had 2 treadmills and 1 elliptical, but one of the machines were out of order

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Gregory C, Thank you for the recent Trip Advisor review. We appreciate your comments concerning the cleanliness of our hotel. Our staff takes great pride in offering a friendly, clean environment to all of our guests. We have also repaired the treadmill and it is back in use. Thanks again. More 

Williamsport, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because it was close to the arena and the restaurants in the area. This was a little get away for our family and we enjoyed the indoor pool as well as all there was in the area. Very happy with our stay. We had one issue, but I believe that had we reported it, it... More 

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Daniel C, Thank you for your recent Trip Advisor post. Yes, we do have a great location that is convenient to I-81, arena and local restaurants. One of the many comforts we offer is our heated indoor pool and spa as families love it. When you get an opportunity please reach me at 570-820-8595 and let me know what... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay here when we come in late on a Friday evening to visit his parents. The hotel is always incredibly clean and the staff is very friendly. We would highly recommend this hotel. The beds are amazingly comfortable and the Keurig in-room coffee is a bonus!

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Gina P, Thank you for the recent Trip Advisor review. Our staff is glad to know we truly exceeded your expectations for cleanliness and service. Also, Hilton Garden Inn is the only hotel brand with Keurig coffee brewing systems in every room. See you on your next visit to Wilkes Barre. More 

New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in the area for a concert. The hotel was great..Easy access from the highway and to the concert. It was clean and quiet . There was no drama involved in out stay. The lobby was very inviting with the fireplace on and complementary cookies and coffee...It was nice to feel a cozy atmosphere when we arrived. I would... More 

Review collected in partnership with Hilton Garden Inn

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Joann V, Thank you for your recent Trip Advisor review. We are glad to know you enjoyed your stay with us. We offer many great benefits to our valued guests; including easy access to I-81, shuttle transportation and a clean comfortable environment. Thanks for recommending us! More 

PA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Erica, Sylvia, Stephanie and Kyle were OUTSTANDING during our stay. They are the reason I will suggest this hotel to everyone I know... Great location for an event at the Mohegan Sun Arena at Casey Place...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi gucci21, Thank you for the recent Trip Advisor posting. The staff members you mentioned were excited to know they exceeded your expectations. I have also acknowledgement them at our team meeting. See you on your trip to Wilkes Barre. More 

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