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All 20 Wilkes-Barre hotels

Hilton Garden Inn Wilkes Barre

3.0 of 5 Hotel   |   242 Highland Park Boulevard, Wilkes-Barre, PA 18702
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83%
Ranked #7 of 20 hotels in Wilkes-Barre
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Kaspar C New York
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  • Reviews (310)
  • Photos (36)
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310 people have reviewed this hotel

Traveler rating
    167
    88
    37
    15
    3
See reviews for
93
81
19
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
New York
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the only hotel I'll stay in whenever I am in WB. The rooms are clean, the staff is friendly. The rooms are clean, comfortable beds, clean bathrooms with full baths. Pool is clean and indoors, gym is also nice (small but nice). Staff has remembered me from past visits which is nice. A short distance from the casino... More

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Hyderabad, India
1 review
5 of 5 stars Reviewed 1 week ago

Overall exeperience was Good and i am satisfied, especialy Hotels Lobby and recieivign at reception. I like the shuttle service to Airport Good Good =Good Good Overall exeperience was Good and i am satisfied, especialy Hotels Lobby and recieivign at reception. I like the shuttle service to Airport Good Good =Good Good

Review collected in partnership with Hilton Garden Inn

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Syracuse
1 review
5 of 5 stars Reviewed 1 week ago

Everything about the Hilton Garden Inn was wonderful. I loved everything they had to offer. The service, the cleanliness, and décor all were everything you could expect and highly recommend anyone to stay and feel good about your time there. Even one of the housekeepers, Sherry, left a welcoming note...very nice touch!

Review collected in partnership with Hilton Garden Inn

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Lakeland, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We were traveling and needed a room for the night. I called this establishment. I was put on hold and endured a slightly long wait; however, when the call was taken, a friendly young man helped us book a room. The room was large and clean. If had decent amenities. The morning breakfast was delicious, and the wait staff and... More

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello DESJr78, Thank you for your Trip Advisor posting. The staff was excited to read about how clean and friendly our property is presented. They take great pride in ensuring every guest is recognized and appreciated. We look forward to welcoming you back to the Hilton Garden Inn - Wilkes Barre in the very near future. More

Hudson, NH, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is located right off of Rt 81 so very easy to find. It is also in walking distance to restaurants and stores. The room was very comfortable an clean. The price was very reasonable, too. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Patricia Z, Thank you for your recent Trip Advisor comment. Yes, our hotel is easily accessible to nearby restaurants and I-81. We also truly appreciate you noting how clean and comfortable your stay was. We look forward to welcoming you back in the very near future. Safe Travels! More

Boston, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Musty smell (like very old cigarette smoke) and really uncomfortable beds. Rest of hotel is fine and a decent value. Stayed here before a couple times with better room experiences. It is convenient on/off highway which is a plus.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Julie Zasloff L, Thank you for your recent review of our hotel. We apologize for the musty smell in your guest room. I have forwarded your comments to Housekeeping so we can quickly address the issue. We also appreciate your positive comments. We look forward to welcoming you back to the Hilton Garden Inn – Wilkes in the very near... More

Charlottesville
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the way up to and back from Canada. Very easy access off I81. Nice rooms and very quiet. Breakfast buffet or menu available. Olive Garden restaurant nearby. Helpful front desk. Toscana restaurant on the square downtown was excellent.

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Marcel56, Thank you for staying with us on your travels. Our staff was excited to hear your feedback concerning how helpful the staff is to our guests. Additionally our breakfast is always prepared with fresh ingredients. A great way to start your day! We look forward to welcoming you back as you travel I-81 in the future. Safe Travels! More

michigan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located in an area with many choices for dining within easy walking distance. Checkin was quick and room was pretty clean (we did find baby formula and a jug of water in the cupboard from a previous guest). Rooms were modern, as was the rest of the hotel. We did not have the breakfast in the morning, but... More

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello hannahlore, Thank you for staying with us and giving valuable feedback. We are excited that the hotel exceeded your expectations during your stay. I have also informed Housekeeping about the items left in the room. We look forward to welcoming you back to the Hilton Garden Inn - Wilkes Barre in the very near future. Safe Travels! More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean, convenient to restaurants and stores. Several restaurants were within walking distance, but traveling by car is very easy in this area. Staff was very friendly, breakfast was nice, but not included in hotel costs. Easy on and off from interstate, plenty of parking. Indoor Pool is very small, but nice for children. Wireless internet worked great. Adjustable beds were... More

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Adele J, Thank you for your recent Trip Advisor post. The staff was excited to hear your positive comments related to how friendly and clean the hotel is. Our location is ideal for travelers as it allows for easy access to I-81 and local establishments. We look forward to welcoming you back to the Hilton Garden Inn - Wilkes... More

Duxbury
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby area is very clean, friendly staff, but the room was tired; sheets not pressed ( we were uncertain as to whether they were cleaned), bedspread sloppy. The mattress hard and difficult to sleep on. The weekend breakfast crowd overwhelmed the wait staff; messy, no dishes or flatware. Need for more staff or more efficient staff.

Was this review helpful? Yes 2
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello HollyDux, Thank you for the comments related to your recent stay. I apologize for the poor appearance of the bedding and the understaffed breakfast area. Our staff takes great pride in exceeding our guests expectations and we thank you for the cleanliness and staff friendliness comments. We look forward to welcoming you back to the Hilton Garden Inn Wilkes... More

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Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Boulevard, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Wilkes-Barre #3 Romantic Hotel in Wilkes-Barre #5 Business Hotel in Wilkes-Barre #5 Family Hotel in Wilkes-Barre
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Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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