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All 18 Wilkes-Barre hotels

Hilton Garden Inn Wilkes Barre

3.0 of 5 Hotel   |   242 Highland Park Boulevard, Wilkes-Barre, PA 18702
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84%
Ranked #3 of 18 hotels in Wilkes-Barre
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
859BrendaS Owasso, Oklahoma
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257 people have reviewed this hotel

Traveler rating
    147
    68
    29
    10
    3
See reviews for
74
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16
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Denver, United States
1 review
2 of 5 stars Reviewed yesterday NEW

We thought the Garden Inn would be a step up from the Hampton Inn...wrong. Our room at the Garden Inn needed a lot of maintenance and the management didn't act upon it when we brought it up at the front desk, no one took notes, just apologized. The staff was friendly, just not able to meet our expectations of a... More

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Owasso, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stay here every year now when traveling through the area. Clean, comfortable, lots of restaurant choices in the area. Shopping area close by and casino a short drive from hotel. Right off the highway so easy to find. Employees are all nice and welcoming.

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Delaplane, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our experience was very easy and enjoyable from check-in to check-out. The hotel staff was very friendly and happy to help and assist with anything. The price was better than expected. The made-to-order breakfast was priced just right and delicious...and all you can eat is prefect for my family of boys! Our stay at this hotel was just a one... More

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toms river, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

for 109 bucks I thought it was a little high. but i was pleasantly surprised. someone said don't pay too much for a room because you are only going to sleep there. well, i did sleep there on a most comfortable bed and a clean room. i even think the bedspreads are actually laundered unlike other hotel chains. overall, i'm... More

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norwood, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Not bad good area and staff this was a desent stay the building and grounds well kept the y also seem to have stayed with set policies from hilton. The room was clean and the people where nice seemed freindly.

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Dear Eric B, Thank you for your recent TripAdvisor review. We appreciate the positive comments regarding the cleanliness and staff friendliness. We look forward to welcoming you back to the Hilton Garden Inn Wilkes Barre in the very near future. Safe Travels! More

Oley, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convienient location,clean hotel really close to everything the sports arena is right there as is tons of restaurants and shopping in the immediate area.The room was clean and outside noises were very minimal, could actually sleep! would definitely stay at this hotel again,Lobby under construction but was unaffected by it.Nice breakfast!l

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Dear Christa R, Thank you for your recent TripAdvisor review. We appreciate your very positive comments about the cleanliness and breakfast at our hotel. Our staff takes great pride in taking care of our valued guests everyday. We look forward to welcoming you back to the Hilton Garden Inn Wilkes Barre in the very near future. Safe Travels. More

1 review
3 of 5 stars Reviewed 4 weeks ago

It was a lovely hotel, although it is under construction for the restaurant and lobby part. The restaurant was not available for my stay and I wished that I was told that on arrival. That was my only bad experience. It was a very nice hotel, staff was very pleasant and shuttle service was amazing.

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello I4065RSlisas, Thank you for recent TripAdvisor posting. We always appreciate hearing about how pleasant our staff can be. I also do apologize that the closure of the restaurant was not communicated appropriately. I can tell you our restaurant and lounge is now fully operational. We also look forward to welcoming you back in the very near future. Safe Travels. More

Syracuse, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Not friendly, cold food and horrible value for location. Under construction. Room heating/air conditioning very poor. Would not recommend to anyone. Multiple hotels available within 1 mile. Very disappointed.

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Todd G, Thank you for your TripAdvisor comments. We certainly apologize for the experience during your recent stay. Your comments will be brought to the attention of the management team and staff in an effort to communicate and improve our service levels to the expectations of our guests. We look forward to welcoming you back and know you will... More

1 review
5 of 5 stars Reviewed March 12, 2014

As a routine business traveler, I found this hotel to be one of the nicest. It was very clean even during hotel renovations. The staff was extremely professional, efficient and welcoming. The room was very comfortable and inviting including being very quiet and perfect for work and rest.

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Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Dear 999elainet, Thank you for your positive Trip Advisor comments. We greatly respect our business travelers and are very proud that you chose the Hilton Garden Inn - Wilkes Barre as your home away from home. Additionally, our co-workers were very excited that you mentioned how professional and welcoming they were during your stay. We look forward to welcoming you... More

Nashua, United States
1 review
5 of 5 stars Reviewed March 10, 2014

Wanted to avoid NYC Traffic so took outer belt around Philly and looked up hotels available along Rt 81. Booked online for Wilkes Barre Hilton Garden and were very impressed with the accommodations and surrounding things to do. Will definitely stay there again if in the vicinity.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Dear Richard B, Thank you for the positive Trip Advisor review. Our staff was very excited to hear you enjoyed the accommodations. We look forward to welcoming you back to the Hilton Garden Inn in the very near future. More

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Additional Information about Hilton Garden Inn Wilkes Barre

Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Garden Inn Wilkes Barre Hotel
Hilton Wilkes-Barre
Wilkes-Barre Hilton
Wilkes Barre Hilton Garden Inn
Address: 242 Highland Park Boulevard, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Reservation Options:
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