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Fairfield Inn & Suites Wilkes-Barre/Scranton

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884 Kidder Street, Wilkes-Barre, PA 18702
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1 room 1 guest
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Fairfield Inn & Suites Wilkes-Barre\/Scranton
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250 Reviews from our TripAdvisor Community

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Traveler rating
    132
    77
    32
    8
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (69)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (39)
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There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed October 26, 2014

My husband and I had a wedding this weekend and decided to stay here thanks to my sister n law as she works for the Marriott in Buffalo love how they give us the family rate. Nice clean hotel and a nice breakfast. Give many thanks to Luke the driver as he took us to the wedding reception and picked... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Trip Advisor Member, We were so pleased to read your kind review and to know that you enjoyed your stay with us at the Fairfield Inn and Suites of Wilkes-Barre. Thank you for recognizing the efforts of Luke, our van driver. Our entire staff will always be committed to providing you with excellent service anytime that you find yourself... More 

Schertz, Texas
1 review
5 of 5 stars Reviewed October 23, 2014

Fairfield Inn &Suites Wilkes-Barre/Scranton has the most amazing staff. The ENTIRE staff are the friendliest and knowledge staff I’ve EVER had the pleasure to meet. No matter what type of day they may be having they always greet me with a smile. The front desk staff go above and beyond to ensure customer needs are met. This is by far... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello James M, Thank you for taking time out of your busy schedule to compliment our staff and our Fairfield Inn and Suites of Wilkes-Barre. As you know, we are committed to your 100% satisfaction as our guest. When we receive a kind review such as yours, it reinforces the efforts and hard work our staff put in to please... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 23, 2014

Treat yourself to luxury lodging if you travel to the Wilkes-Barre/ Scranton area. First and foremost, the hotel staff members are the most courteous, professional and attentive staff you could ever hope for. From the moment you walk in the front door, expect and experience first class catering to all of you needs. The facility is well maintained, comfortable, fun... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear M. Starks, Thank you so much for taking the time to write such a kind review to TripAdvisor about our hotel and staff. We are truly committed to providing the very best service to our guests. We have shared your kind words with the staff and have recognized their efforts. We look forward to continue serving your lodging needs... More 

Myrtle Beach, South Carolina
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed here last year and liked it so much, we cam back again over the weekend to see family. It's right across the street from a mall, walking distance to TGI Fridays and very convenient to most everything. The beds are super comfy and the staff is friendly and accommodating. The breakfast is better than most hotel breakfasts and... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Turbotravelers, Thank you so much for taking the time out of your day to write such a nice review about your stay with us at the Fairfield Inn and Suites of Wilkes-Barre. We are so glad that you enjoyed your stay and found the rooms to be clean and the breakfast to have everything that you needed to start... More 

Ashland, Pennsylvania
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

When we need to get away for a few days we head to Wilkes-Berre, Fairfield Inn & Suites this hotel is spotless, the people at the front desk are great, very helpful. The breakfast is from 6:30 till 9:30 is really good. AAA+++

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello Thomas M, We are delighted to hear that we are your getaway destination. We truly appreciate the fact that you choose to stay with us at the Fairfield Inn and Suites of Wilkes-Barre when there are so many options available. We also appreciate that you took the time out of your busy schedule to write such a nice review... More 

Bronx, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

The rooms are basic: nice and functional, which is what I need; if I had to say something negative it would be that I'd like a pillow choice that is not so high. Free coffee and fruit throughout the day! Free full American breakfast! Free Wi-Fi! and if that was not enough, the staff is simply AMAZING!; that is not... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Juan S, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so pleased to hear that you enjoyed your stay and that you found our staff to be accomodating. As our guest, we want you to be 100% satisfied and we strive very hard to make sure that you leave here... More 

Port Royal
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 12, 2014

My recent visit to the Wilkes-Barre/Scanton was PERFECT!!! From the icey cold orange/mellon water in the lobby to the friendly desk staff to a just right room to a good night's sleep (except for the highway outside) to an amazing free breakfast with scrambled eggs, quality sausage links, a huge crossant and a blueberry mufflin. VERY NICE EXPERIENCE!!!

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear LaunatkPortRoyal, Thank you so much for taking the time to write such a nice review about our Fairfield Inn and Suites of Wilkes-Barre, Pa. Our entire staff strives very hard to make sure that all of your needs are met and that you have an excellent experience each and every time that you stay with us. Your kind comments... More 

Old Forge,Pa
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 5, 2014

We chose this hotel for guests attending our daughter's wedding. The rooms were very clean; the lobby, with a contemporary flair, was very nice. All the guests were pleased with the breakfast. It was more than adequate- waffles, hard boiled eggs, fruit, granola bars, yogurt,etc. The hotel provided us with a shuttle to the reception. Several of our guests commented... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Aydemitraveler, We would like to thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so glad to hear that you and family and friends had a great time at the wedding you were attending. It is always such a joyous occasion, and we are always so happy to be able to... More 

Westerville, OH
Level Contributor
91 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed September 5, 2014

Because of a family funeral, I had to reserve 6 rooms over 3 nights with very short notice. People were coming in at different times so the reservation was neither easy nor straight forward. That said did a phenomenal job. The rooms were all King sized, clean and fresh. If we had any complaint, ok.. if my husband had any... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear ChloesMomB, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. Our entire staff extends their most sincere sympathies for your family's loss. We were honored to be able to be there for your family's hotel needs during that time. We truly appreciate the extra time that you took out of your busy... More 

redding,ct
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 3, 2014

We recently took a trip to Mohegan Sun at Pocono Downs and stayed 2 nights at this hotel. We arrived much earlier than check in but the lady at the desk was so helpful and we were in our room at 1 PM. All of the staff there is are so pleasant and helpful. We had a great room on... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Choria9, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We also thank you for taking the time to write such a nice review about us on TripAdvisor. We hope that you enjoyed your visit to the Mohegan Sun at Pocono Downs and will stay with us again whenever you come... More 

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