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All 18 Wilkes-Barre hotels

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 Hotel   |   884 Kidder Street, Wilkes-Barre, PA 18702
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80%
Ranked #9 of 18 hotels in Wilkes-Barre
A recent review
5 of 5 stars Reviewed January 7, 2012
sgtrudz Lancaster PA
  • Reviews (141)
  • Photos (57)
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141 people have reviewed this hotel

Traveler rating
    65
    47
    23
    5
    1
See reviews for
45
40
5
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
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Lancaster PA
Top Contributor
75 reviews 75 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 7, 2012

It was a Friday night when we arrived. I was at first concerned when we had to drive through a crowded TGIF lot to find the hotel (it just didn't make sense that I had to go through one to get to the other). But once I got there, I was very surprised. Having stayed in Fairfields before, I expected... More

Was this review helpful? Yes 1
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for choosing our Fairfield Inn & Suites for your recent stay in Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again. It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality... More

Syracuse, Ny
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2012

This was a great place to stay! My friends and I were traveling down to MD and stayed here mid-way. It was a good stopping point, many resturants in walking distance. Staff was friendly and helpful. Area is a bit confusing to drive around in, but the hotel is great. I'd stay here again if I was in the area!

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you! We would be happy for you to serve you again. As with all responses, we reviewed with all staff & we appreciate the positive feedback. We take pride in providing the service that will make you want to return! Hope to see you again! More

hilton head s c
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 5, 2012

I cannot say enough positives about this hotel. I stayed for 5 nights during Christmas 2011. All the employees from the front desk to the housekeeping staff were great. The complimentary breakfast buffet is the biggest and best I have ever had...plus Miranda was so attentive to every need....Make sure you try her homemade bluebery waffles. Location is great: next... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thanks so much for the wonderful comments. Your experience is exactly our goal for all guests! We will look forward to seeing you around Christmas time again! Thanks for choosing our property & we look forward to you visit this winter! Thanks! More

Brooklyn, New York
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 5, 2012

Wilkes-Barre is not a very lively town but this hotel is located in one of the livelier parts. There is a TGIF that shares the same parking lot of the hotel, how is that for convenient? Also, across the street is a mall and shopping center. The mall is quite small and old but the shopping center seems quite new... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your comments. It is our goal to make every guests stay with us satisfactory. Your feedback is so important. If you have any additional comments or suggestions as to how we can make your next visit more enjoyable, please do not hesitate to let us know.We look forward to serving you in the future. Take care! More

Washington, DC
Top Contributor
70 reviews 70 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 30, 2011

We stayed in a suite this time--much nicer (obviously) than regular room. I find the regular rooms way too small and uncomfortable. We've never had a problem with cleanliness at this hotel, having stayed here maybe 8 times. Our room was very clean and kept clean during our stay. The staff--from the front desk, to housekeeping, to women who run... More

Was this review helpful? Yes 1
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thanks for taking the time to give detailed & honest feedback. I do hope you will give us the opportunity to serve you again. If you ever have any additonal questions or concerns, please feel free to contact me directly at (570)208-4455. Our rates are set according to the area averages & time of year. We also honor Marriott rewards... More

Aventura, Florida
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 8, 2011

Very good choice! Clean and nice rooms, nice lobby! Close to several restaurants in the area. Enough parking spaces.

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thanks for the wonderful comments! Hope to see you again! Take care, Management & staff! More

Over the Rainbow
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2011

Our family of 3 stayed here for a weekend wedding. It was one of 3 hotels recommended on the wedding invitation. After reviewing all three here on Trip Advisor. We picked the Fairfeild. After reading the mixed reviews, we were pleasantly surprised. The room was clean. The bathroom spotless. Good water pressure. Heater/fan/ac unit worked well and was quiet. Great... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the kind & pleasant comments! Our entire staff is pleased to hear you enjoyed your stay & thank you for recognizing our hard work. It is our goal to have our guests happy & satisfied with their overall stay. We would be happy & look forward to serving you again. Thank you! Management & staff More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 13, 2011

Room was very dusty. Front desk had very little hotel knowledge. What time is breakfast? I am not sure was the answer. Worstvpart was thatvit was very hard to sleep with all of the road traffic noise. Breakfast was skimpy and staff seemed inconvenienced by customers. Stay here if you must but do not expect much.

Was this review helpful? Yes 1
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your honest feedback. We do our very best to satisfy all guests & we apologize for any issues you experienced. This is not the normal stay experience our guests receive & it is our goal to provide all guests with a high level of service. We take great pride in our beautiful property & the level of... More

Ithaca, NY
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 20, 2011

Very difficult to find the entrance. Room was small, crowded with large furniture and very dusty. Very difficult to get around the King bed with such a small room. Bathroom was clean, but again dusty with cobwebs. No fridge/microwave or hair dryer. First floor room was flooded all night with the outside parking lot lights, insufficient clock radio and blinking... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your honest comments. I was upset to read about the issues you experienced. I personally apologize & would appreciate the opportunity to address your concerns. I do not recall speaking with you during your stay. Please call me at (570)208-4455. We certainly have microwaves & fridges available per request. Hairdryers can be found in the guestroom closet... More

Stirling
Top Contributor
63 reviews 63 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 12, 2011

We arrived after a long day of travel on a motorcycle. We were hot and tired. We had a coupon for this hotel. The check-in was quick and hassle free. The hotel was very clean and appeared to be newly renovated or not to old. Breakfast was adequate, the usual. The bed was amazing. We plan on staying again some... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for the wonderful comments. It is our overall goal to create this experience for all guests. We hope you stay with us again & we appreciate your business. thanks so much! Management & staff More

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Wilkes-Barre
Hotel Class
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
Number of rooms
110

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