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Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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172 reviews from our community

Traveler rating
    84
    57
    24
    6
    1
See reviews for
57
47
6
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
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Rio de Janeiro, RJ
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2013

I have stayed last month on a business trip at this hotel. The rooms are big and confortable. The staff was nice and friendly (mostly the senior lady at the breakfast, was receiving me with a big smile and nice words to start the day). No problem during checkin or checkout. Good restaurants close to the hotel (Fridays is in... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the motivating comments. We were very happy to read your review. It is always great to know that our guests are satisfied & that we are providing excellent service! Hope to see you in the future! Thank you for choosing us. More 

Ontario,Canada
Top Contributor
68 reviews 68 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 4, 2013

After a long drive from the Ottawa Valley, we choose this hotel and what a clean, convenient stop it was. It had all the necessary amenities required, it was quiet and offered a good breakfast. It was next door to a TGIF's and that proved handy also.

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the positive feedback. We appreciate serving you & please look to us for any of you lodging needs! Take care & hope to see you again! More 

Hartford CT
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2013

Great location, just off the highway. Clean, quiet and comfortable. Many places to eat nearby. We had no issues during our stay, staff was friendly. Morning breakfast was very well restocked and many different offerings. Highly recommend staying here.

Was this review helpful? Yes 1
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the wonderful feedback! Your experience is what our staff works towards everyday! We are glad you have noticed our efforts! Thank you very much & hope you stay with us again! More 

Carleton Place, Canada
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 19, 2013

This was a last minute stay, booked with Marriott 'on the road' using points. Had absolutely no problem at all. The hallways were well lit and the room decor was quite nice (black, lime green, purples) and the bathroom was large. Very very clean. Unfortunately we checked in so late the pool was closed. Breakfast was your standard continental 'free'... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for staying with us! We appreciate your comments. We are pleased to announce that we are now providing a HOT breakfast featuring sausage & scrambled eggs! We hope to have an opportunity serve you again. More 

Binghamton NY
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 25, 2013

Nice hotel, we always stay here when were in town. Have tried other hotels and they don't compare....Clean and and the staff is always friendly...Breakfast is ok for a quick cup of coffee and snack...

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thanks so much for your nice comments! We are happy & available to serve you anytime you are in the Wilkes-Barre area. Our staff was pleased & proud to hear your comments. We appreciate you notcing our efforts & we apprecite your business. Also, we plan to have our new HOT breakfast roll-out completed by the end of March. We... More 

Lancaster PA
Top Contributor
96 reviews 96 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 29, 2013

This was our second stay at this hotel. I gave it one less star from last time because nothing really stood out. In order to get to the hotel, you need to drive through the parking lot of the neighboring TGIF. When the restaurant is busy, this can be challenging. The room was clean and the staff was nice. Breakfast... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your comments. We are committed to satisying our guests and providing genuine customer service experience. Your feedback is appreciated and taken seriously. I am pleased to share with you that we are enhancing our breakfast and bedding package. New hot items such as scrambled eggs and sausage will be available as well as more healthy options. New... More 

Adks,NY
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2013

I have enjoyed a Fairfield Inn & Suites in the DC area so opted to try this one in Scranton which is about half-way between my home and grandchildren. It's a little pricey for one person but clean, comfortable and feels safe. I opted to choose food from the Travel Mart rather than go out to eat alone. The manager... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for choosing us! We appreciate your comments & look forward to serving you again! More 

Lewisburg, West Virginia
Top Contributor
81 reviews 81 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed January 10, 2013

It is a nice facility, but it wasn't as clean as we expect from Marriott hotels. The carpet on our floor looked as though it had not been swept for a day or two and was also ready to be shampooed. The coffee pot in our room had not been cleaned. Rooms facing the highway can expect road noise. The... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your time concerning this matter. We apologize for the issues you experienced. I am sorry we did not speak before you checked-out, but I would be happy to personally handle any of your questions or concerns. Please let me know how I may help (570)208-4455. More 

Bethany, Connecticut
Top Contributor
61 reviews 61 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 25, 2012 via mobile

Driving from Connecticut to Cleveland on a Friday night this was a good location to stop for the night. It is slightly more $20 than the Fairfield Inn in Scranton. Close to the highway. Enter at the Fridays restaurant and drive to the rear lot to get to the Inn. It is directly across the road from the Veterans Administration... More 

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the wonderful comments! Your feedback is appreciated by our staff. Please visit us again! More 

Syracuse, New York
Top Contributor
223 reviews 223 reviews
62 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 7, 2012

great servie, ultra clean rooms, and common areas...used shuttle service for dinner...friendly breakfast attendant..all went great! $92 corp. rate....was able to handle large party of 9 rooms with professionalism

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the positive comments! We look forward to serving you in the future. Thanks for letting us know that you noticed our efforts, we appreciate you. More 

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#7 Family Hotel in Wilkes-Barre

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