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Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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165 reviews from our community

Traveler rating
    79
    55
    24
    6
    1
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54
47
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
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Bronx, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 7, 2014

The rooms are basic: nice and functional, which is what I need; if I had to say something negative it would be that I'd like a pillow choice that is not so high. Free coffee and fruit throughout the day! Free full American breakfast! Free Wi-Fi! and if that was not enough, the staff is simply AMAZING!; that is not... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Juan S, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so pleased to hear that you enjoyed your stay and that you found our staff to be accomodating. As our guest, we want you to be 100% satisfied and we strive very hard to make sure that you leave here... More 

Port Royal
Top Contributor
50 reviews 50 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2014

My recent visit to the Wilkes-Barre/Scanton was PERFECT!!! From the icey cold orange/mellon water in the lobby to the friendly desk staff to a just right room to a good night's sleep (except for the highway outside) to an amazing free breakfast with scrambled eggs, quality sausage links, a huge crossant and a blueberry mufflin. VERY NICE EXPERIENCE!!!

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear LaunatkPortRoyal, Thank you so much for taking the time to write such a nice review about our Fairfield Inn and Suites of Wilkes-Barre, Pa. Our entire staff strives very hard to make sure that all of your needs are met and that you have an excellent experience each and every time that you stay with us. Your kind comments... More 

Old Forge,Pa
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 5, 2014

We chose this hotel for guests attending our daughter's wedding. The rooms were very clean; the lobby, with a contemporary flair, was very nice. All the guests were pleased with the breakfast. It was more than adequate- waffles, hard boiled eggs, fruit, granola bars, yogurt,etc. The hotel provided us with a shuttle to the reception. Several of our guests commented... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Aydemitraveler, We would like to thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so glad to hear that you and family and friends had a great time at the wedding you were attending. It is always such a joyous occasion, and we are always so happy to be able to... More 

Westerville, OH
Top Contributor
80 reviews 80 reviews
44 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed September 5, 2014

Because of a family funeral, I had to reserve 6 rooms over 3 nights with very short notice. People were coming in at different times so the reservation was neither easy nor straight forward. That said did a phenomenal job. The rooms were all King sized, clean and fresh. If we had any complaint, ok.. if my husband had any... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear ChloesMomB, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. Our entire staff extends their most sincere sympathies for your family's loss. We were honored to be able to be there for your family's hotel needs during that time. We truly appreciate the extra time that you took out of your busy... More 

redding,ct
Top Contributor
70 reviews 70 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 3, 2014

We recently took a trip to Mohegan Sun at Pocono Downs and stayed 2 nights at this hotel. We arrived much earlier than check in but the lady at the desk was so helpful and we were in our room at 1 PM. All of the staff there is are so pleasant and helpful. We had a great room on... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Choria9, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We also thank you for taking the time to write such a nice review about us on TripAdvisor. We hope that you enjoyed your visit to the Mohegan Sun at Pocono Downs and will stay with us again whenever you come... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

I tend to stay at this hotel every time I visit Wilkes-Barre. The staff is friendly and helpful. One time I made a last minute reservation while there was a soccer tournament in the area. Apparently the hotel was booked and they upgraded me to a suite at no charge. I've never had a problem at this hotel. The light... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Ron M, Thank you so much for taking the time to share your kind words about our hotel and staff with TripAdvisor. We were so pleased to hear that we are your hotel of choice whenever you visit the Wilkes-Barre area. Our goal is always to provide you with the kind of service that will make you want to... More 

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 21, 2014

Stayed here for a weekend night with family. It was a great stay. The indoor pool was a huge bonus for us (it goes to about 5 feet deep, so good for the kids) and there was a nice small whirlpool for the adults, too. That and the breakfast were the primary reasons we selected this hotel for the night.... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Cassakay, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We truly value your feedback and our staff takes your comments very seriously. We are so happy that your family enjoyed their stay. As you pointed out in your review, there are a lot of great things to do in our area... More 

Top Contributor
123 reviews 123 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed 3 nights for access to multi-day event (Peach Festival) at nearby Montage Mountain. Room was clean and comfortable and staff was friendly. Many dining options nearby and easy access to I-81 for drives to Montage.

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear 7turns7, We were really glad to hear that you enjoyed your stay with us at the Fairfield Inn and Suites of Wilkes-Barre. We hope you had a great time at the annual Peach Festival. There are so many great things to do in our area and we are always glad when we get to be a part of that... More 

Akron, Ohio
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2014

The room was clean and comfy, the staff was very friendly and helpful. The breakfast staff was incredibly sweet and attentive. It was near restaurants (I was dying for a Sonic Fresh Banana Malt and it was right down the street). What more could you ask in a hotel.

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Annie2shu, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. On behalf of our entire staff, we are thrilled that you were pleased with your stay and took the time to write such a nice review about our hotel. Your 100% satisfaction is our goal and we hope to have the opportunity to serve... More 

Portland, Maine
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife and I stayed at this location just after the July 4th weekend. this hotel is very clean. They graciously upgraded us to a "suite" style room due to the fact that we are Marriot Rewards members. the suite was excellent with a separate bedroom and small "living room". A small refrigerator was part of the room inclusions. this... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Ed M, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa and thank you for your great review. We truly appreciate the fact that you chose to stay with us and took the time to share your thoughts. Your feedback is very valuable to us. We have shared your comments with our staff... More 

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#8 Family Hotel in Wilkes-Barre

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