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All 20 Wilkes-Barre hotels

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 Hotel   |   884 Kidder Street, Wilkes-Barre, PA 18702
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Ranked #10 of 20 Hotels in Wilkes-Barre
A recent review
4 of 5 stars Reviewed July 22, 2014
James N State College, Pennsylvania
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154 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
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State College, Pennsylvania
Top Contributor
73 reviews 73 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 22, 2014

We wanted to go to Wilkes Barre for an overnight trip and our usual hotels were either booked or stupidly expensive. We have stayed at Courtyard by Marriots in the past and have really been satisfied so we tried this other Marriott property. Check in was a snap. Clerk very nice in greeting us and checked us right in. We... More

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for taking the time to share your thoughts about your stay with us at the Fairfield Inn and Suites of Wilkes-Barre. Your comments and feedback are so very important to us and it truly helps us to know the things that are right and the things that need some attention. We are truly glad to hear... More

Dallas, Texas
Top Contributor
68 reviews 68 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 20, 2014

We are a BIG fan of Marriotts. We have 3 weeks of Marriott Timeshares, and always try to stay at a Marriott, and use our point. We're in PA for some business and family visit, so we found a Marriott in Wilkes-Barre. Sad to say, we are not happy that we stayed here. The staff is excellent, however, rathen the... More

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Bob, Thank you for taking the time to share your thoughts regarding your recent stay with us. We were pleased that you found the room clean and the staff to be accomodating. We do take your concerns about the internet speed in the lobby seriously. While we do not normally have an issue, we will have our provider troubleshoot... More

Massena, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 20, 2014

We just left the Fairfield Inn after a one night stay for our anniversary. We were very pleased with the shuttle over to the casino but very irritated that the housekeeper knocked on our door at 8:30 AM and proceeded to walk in our room as we were sleeping and didn't answer!! The main reason we stayed in a hotel... More

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Mr. and Mrs. Chapman, I was sorry to hear that your sleep was disturbed in the morning by our housekeeping staff and especially on your anniversary. We do provide do not disturb cards in our rooms and if they are on the door, our housekeeping staff is instructed not to knock or enter the room. You can also leave... More

Long Island, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

Our team stayed at this Fairfield Inn & Suites and we had an excellent experience. Angela (sales) was very helpful with planning our visit and all of the staff went above and beyond to make sure that we had everything that we needed. The hotel is very quiet (no thin walls here) and the rooms are spacious. The free breakfast... More

Was this review helpful? Yes 1
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, On behalf of our entire hotel staff at the Fairfield Inn and Suites of Wilkes-Barre, we would like to thank you and your team for staying with us while you were in Wilkes-Barre. I know that everyone from our sales department, housekeeping department, front desk, breakfast, and maintenance departments take pride in providing an excellent hotel experience for our... More

Staten Island, New York
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 30, 2014

We stayed at the Fairfield Inn & Suites Wilkes-Barre/Scranton and had a decent stay, so we decided to return. We booked a room with 2 queen beds but upon arrival we given a king suite. We reminded them that we wanted a room with 2 beds given that we were 3 people. Even though it was only 5pm they insisted... More

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for staying with us and for taking the time to express your thoughts regarding your recent stay. I would like to assure you that we truly do try to make sure that we honor the room type that was originally reserved. On a very rare occasion, either an in-house guest or group of guests that extend... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

Although this hotel is hidden behind a TGI Fridays and there is no sign along the road the staff is friendly and everything is kept clean. Breakfast was better than the average hotel. The scrambled eggs were actually done and has some seasoning.

Was this review helpful? Yes 1
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, We would like to thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We truly appreciate that you chose to stay with us when there are so many options out there. It was really satisfying and encouraging to hear you kind words in the Trip Advisor Review that you took time to complete.... More

Providence, Rhode Island
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 5, 2014

We brought a U10 soccer team from Rhode Island to stay here for 2-3 nights for a local tournament and could not have been happier. First, the room rates were excellent, but more importantly, the free breakfast was excellent and a huge help to parents trying to get kids ready in the morning for soccer games and rafting. The kitchen... More

Was this review helpful? Yes 1
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, Thank you so much for your kind words regarding your group's stay with us. We truly enjoyed hosting your team and the parents. It was great to see smiles on the kid's faces when they walked past the front desk or in the breakfast area. We know that staying at a hotel is a big deal for the kids... More

Okatie, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

During the recent business trip Wilkes-Barre, I stayed at the Fairfield Inn and suites in Wilkes-Barre. This is an excellent hotel in the perfect location. Close to the casino, shopping and restaurants. I stay at this hotel every time I visit Wilkes-Barre. The staff is extremely courteous, the rooms are always very clean. The breakfast is delicious, especially since they... More

Was this review helpful? Yes 1
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the wonderful comments. It is our pleasure to serve you. Thank you for choosing us! Michael Nafus General Manager More

Pennsylvania
Top Contributor
64 reviews 64 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2014

I was at a very late meeting and did nit want to make the 60 mile drive home. I pulled in to the Fairfield and I was pleasantly surprised. The desk was very courteous and friendly. The rom was big, the king bed very comfortable, the television selection was excellent, the room as clean....It is not teh Four Seasons and... More

Was this review helpful? Yes
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We also truly appreciate that you took time from your busy day to share your thoughts and your experience with us on a Trip Advisor Review. Our staff truly tries to make sure that our guests have a great stay with friendly and welcoming... More

Westerly, Rhode Island
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

I recently stayed here for a night on my way home from a wedding. The staff was very courteous and friendly. After reading some of the reviews, I was a little reluctant to stay here. They proved to be wrong. The room was very comfortable and most of all clean. The complimentary breakfast had hot and cold food-- a very... More

Was this review helpful? Yes 1
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for giving us the opportunity to serve your lodging needs while you were in Wilkes-Barre. It was great to hear that you had a pleasant stay and that the staff were friendly and accomodating. We truly do work very hard at trying to deliver a clean and comfortable room along with the service that will make... More

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton

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