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All 20 Wilkes-Barre hotels

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 Hotel   |   884 Kidder Street, Wilkes-Barre, PA 18702
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Ranked #10 of 20 hotels in Wilkes-Barre
A recent review
5 of 5 stars Reviewed June 26, 2014
DWAYNE S
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150 people have reviewed this hotel

Traveler rating
    68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
There are newer reviews for Fairfield Inn & Suites Wilkes-Barre/Scranton
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Staten Island, New York
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 30, 2014

We stayed at the Fairfield Inn & Suites Wilkes-Barre/Scranton and had a decent stay, so we decided to return. We booked a room with 2 queen beds but upon arrival we given a king suite. We reminded them that we wanted a room with 2 beds given that we were 3 people. Even though it was only 5pm they insisted... More

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for staying with us and for taking the time to express your thoughts regarding your recent stay. I would like to assure you that we truly do try to make sure that we honor the room type that was originally reserved. On a very rare occasion, either an in-house guest or group of guests that extend... More

2 reviews
5 of 5 stars Reviewed June 26, 2014

Although this hotel is hidden behind a TGI Fridays and there is no sign along the road the staff is friendly and everything is kept clean. Breakfast was better than the average hotel. The scrambled eggs were actually done and has some seasoning.

Was this review helpful? Yes
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, We would like to thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We truly appreciate that you chose to stay with us when there are so many options out there. It was really satisfying and encouraging to hear you kind words in the Trip Advisor Review that you took time to complete.... More

Providence, Rhode Island
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 5, 2014

We brought a U10 soccer team from Rhode Island to stay here for 2-3 nights for a local tournament and could not have been happier. First, the room rates were excellent, but more importantly, the free breakfast was excellent and a huge help to parents trying to get kids ready in the morning for soccer games and rafting. The kitchen... More

Was this review helpful? Yes
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, Thank you so much for your kind words regarding your group's stay with us. We truly enjoyed hosting your team and the parents. It was great to see smiles on the kid's faces when they walked past the front desk or in the breakfast area. We know that staying at a hotel is a big deal for the kids... More

Okatie, South Carolina
2 reviews
5 of 5 stars Reviewed June 1, 2014

During the recent business trip Wilkes-Barre, I stayed at the Fairfield Inn and suites in Wilkes-Barre. This is an excellent hotel in the perfect location. Close to the casino, shopping and restaurants. I stay at this hotel every time I visit Wilkes-Barre. The staff is extremely courteous, the rooms are always very clean. The breakfast is delicious, especially since they... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the wonderful comments. It is our pleasure to serve you. Thank you for choosing us! Michael Nafus General Manager More

Pennsylvania
Top Contributor
61 reviews 61 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2014

I was at a very late meeting and did nit want to make the 60 mile drive home. I pulled in to the Fairfield and I was pleasantly surprised. The desk was very courteous and friendly. The rom was big, the king bed very comfortable, the television selection was excellent, the room as clean....It is not teh Four Seasons and... More

Was this review helpful? Yes
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We also truly appreciate that you took time from your busy day to share your thoughts and your experience with us on a Trip Advisor Review. Our staff truly tries to make sure that our guests have a great stay with friendly and welcoming... More

Westerly, Rhode Island
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

I recently stayed here for a night on my way home from a wedding. The staff was very courteous and friendly. After reading some of the reviews, I was a little reluctant to stay here. They proved to be wrong. The room was very comfortable and most of all clean. The complimentary breakfast had hot and cold food-- a very... More

Was this review helpful? Yes 1
mnafus, Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you so much for giving us the opportunity to serve your lodging needs while you were in Wilkes-Barre. It was great to hear that you had a pleasant stay and that the staff were friendly and accomodating. We truly do work very hard at trying to deliver a clean and comfortable room along with the service that will make... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2014

There was only one good thing at this hotel, is that their shuttle is on time! I had a horrible flight from CA to Wilkes-Barre, so my stress level was very high and was visiting for business training. When I arrived from the airport every thing seemed fine with the service and room but I was in and out to... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

I am concerned about the issues you experienced at our hotel during your recent visit. Your stay was not the normal experience at our hotel. Please accept our apologies. We have management available ever day during normal business hours, so I am disappointed as we were not able to come to a satisfactory resolution during your stay. I did review... More

1 review
3 of 5 stars Reviewed May 4, 2014

My room was not the cleanest. The towels were covered in red stains and the blinds were very dirty. House keeping left a bottle of cleaner in the room and random sheets and pillows were on the chair. The front desk was great and the shuttle service to the casino was great and on time.

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for your honest feedback. I am concerned about the issues you experienced at our hotel during your recent visit. Thank you for taking the time to bring this matter to my attention. We appreciate the opportunity to serve you. I apologize for the housekeeping issues you experienced. The comments and suggestions we receive from all guests are taken... More

Prague, Czech Republic
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 17, 2014

I travel for months at a time and stay in many different hotels, the interior of this hotel is very warm and inviting. The first thing you notice is the fire going on those cold nights. Rooms have the same warm feeling as the lobby area. Maid staff is extremely nice and cater to your needs whether you are working... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for the wonderful comments! We work towards creating a welcoming atmosphere for our guests & want them to feel appreciated, thank you for noticing! We look forward to serving you in the future as well! More

Baltimore, Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 21, 2014

I'm From Norfolk, VA But was in Wilkes Barre,PA at a Auction Buying Cars I was in my dirty sweat pants and oiled up shirt, I needed too download some paper work that I left home by mistake 7 stopped in too this FairField Inn to use their computer. Now not even thinking bout how I looked or dressed I... More

Was this review helpful? Yes
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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Wilkes-Barre
Hotel Class
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
Number of rooms
110

Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Wilkes-Barre/Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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