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Fairfield Inn & Suites Wilkes-Barre/Scranton

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884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre\/Scranton
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281 Reviews from our TripAdvisor Community

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Pembroke Pines, Florida
Level Contributor
106 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I'm a platinum member, and after a 16 hour day traveling from Florida I wasn't welcomed or recognized as being. Platinum Elite member, even though I showed her my card. The hotel didn't meet cleanliness standards! The lobby, breakfast area, hallway and my room need a good cleaning. My room smelled like smoke? I went down to breakfast and that... More 

Helpful?
Thank david b
gorai
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Hotel , and as usual we had a good visit. The room was clean, as was the bathroom, and linens. Very clean, well maintained, comfortable beds, excellent front desk staff, quick check in and best of all a great healthy choice breakfast. I recommend this hotel to every one

Helpful?
1 Thank Vick B
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel price was great, and the girl at the counter couldn't have been any more polite & friendly. I requested a top floor room & was accomodated well. The view of the mountains reminds you how nice this area really is. The room was super clean & the shower/bathroom were immaculate clean. Huge towels & 2 different size soaps,... More 

Helpful?
Thank Frank H
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a clean and reasonably priced motel for budget conscious travelers on exit 170B on I-81. Easy on and off of I-81. Room was a bit small, but clean and adequate for a one night stay and no road noise. Front desk clerks were friendly. Recommended.

Helpful?
Thank Duane F
Syracuse, NY
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I needed a place to stay for one night on a business trip and I prefer a Marriott Courtyard because of the bar in the hotel and ability to order some food in the cafe. When I find the local Courtyard Hotel to be overpriced for the market i will search for a more reasonably priced Marriott Fairfield Inn. This... More 

Helpful?
Thank Onhill
Bronx, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 28, 2015

The hotel property overall is very nice with good amenities. We stayed in room 317. The room was very clean and nicely appointed. The beds were not comfortable at all and the pillows were too soft. The worst thing was the sofa bed. It was a total disaster. The mattress was paper thin, torn up on the bottom and completely... More 

Helpful?
Thank Pliney N
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We are glad that you chose to stay with us and found the hotel to be very nice and offering good amenities. We were however, sorry to hear that you found some issues with the comfort of the bedding in your room. We... More 

1 review
5 of 5 stars Reviewed December 28, 2015 via mobile

This was a nice, consistent hotel. My husband and I showed up at 3am and we're exhausted after driving all afternoon. Everything was set up as planned. Staff was nice and friendly, despite the hour! Would highly recommend!!! We will stay here again.

Helpful?
Thank Kathleen S
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello Kathleen S, Thank you for taking time out of your busy holiday schedule to share your comments regarding your recent stay with us at the Fairfield Inn and Suites of Wilkes-Barre. We are so glad that you found the hotel to your liking and the staff to be friendly and helpful. You deserve a friendly and warm greeting after... More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed December 6, 2015

Check in was easy. Room very comfortable. Furnishings were very good and functional. Breakfast had a great selection. Lobby warm and relaxing with a fireplace. Indoor pool, hot tub and exercise room were excellent. WiFi was excellent.

Helpful?
Thank Richard H
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Richard H, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so glad that you enjoyed your stay and we are glad that we were able to be a small part of what we hope was a very productive business trip for you. We will be sure to share... More 

Tavernier, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

On the road from Maine to the Keys in Florida. Checked in after a long day of driving. The very nice young lady at check-in actually seemed glad to see us and was very efficient. The room was very clean and seemed recently updated. The breakfast was tasty and varied. All in all great value for the money. We even... More 

Helpful?
Thank Jon S
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Jon S, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We are so glad that you chose to stay with us and found our hotel to be a comfortable place to relax after a long day of driving. We will certainly be sharing your kind comments with our staff. They will be... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015 via mobile

Stayed over the busy thanksgiving weekend. Entire staff was very friendly, woman working the breakfast was so nice. Rooms were clean, and beds/pillows were so comfortable! Would definatly stay here again!

Helpful?
1 Thank Jill M
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Jill M, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre, Pa. We also appreciate that you took time out of your busy schedule to share your comments with us on TripAdvisor. We will be sharing your comments regarding your stay with our hard-working staff. They will be pleased to know that... More 

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