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Fairfield Inn & Suites Wilkes-Barre/Scranton

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884 Kidder Street, Wilkes-Barre, PA 18702
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1 room 1 guest
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Fairfield Inn & Suites Wilkes-Barre\/Scranton
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251 Reviews from our TripAdvisor Community

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Traveler rating
    132
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (69)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (39)
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High Point, North Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

the hotel is decent, in a convenient location, but a whopping 154/night is a bit much for a sunday night in some random town on the side of the highway. the fridge had someone elses old take out, and there were pet hairs on the furniture. the bed seemed clean enough, so we slept fine, thats all we stopped to... More 

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Mountain Top, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The location cannot be anymore convenient being located close to interstate, shopping, restaurants and access to Wilkes-Barre and surrounding valley communities. The staff and accommodations were professional, friendly and offer top notch service. We had a wedding and Angela Buzzinski made setting up block of rooms and shuttle service hassle free and effortless on our part. It was the easiest... More 

Was this review helpful? Yes 1
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Therese H, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. It was certainly our pleasure to be a small part of what was a very special occassion for your family. We are so glad that you also found out just how great our sales manager Angela Buzzinski is at coordinating stays... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have organized my family's annual reunion for over 15 years and we have tried a few different hotels in Wilkes Barre in that time. Having discovered this hotel, we will look no further. The staff is terrific (I worked with Angela in the Sales Office and she is top notch!), the accommodations are great and family friendly - our... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Janet R, Thank you so much for taking time out of your busy schedule to share your thoughts regarding your stay with us at the Fairfield Inn and Suites of Wilkes-Barre. It was great to hear that your family enjoyed their reunion, and we were pleased to be a small part of your get together. It is so important... More 

New York City, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a weekend here for a wedding. Overall stay was exceptional. The room was clean, spacious and most important the bed was so comfortable. Nice selection of TV programs channels, powerful AC and friendly staff. Breakfast was good also. Many different food options to choose from. Next time I return to Wilkes-Barre this is the place I will be staying.... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Msvip, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We are very happy to hear that you enjoyed your stay and so glad that we could play a small part in making a special weekend for you even more enjoyable. We will be sharing your comments with the entire staff and... More 

Ardsley, New York
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a nice hotel. Very clean. Friendly staff. Standard breakfast buffet for this line. Pool wasn't open the weekend we were there but looks very nice. Standard rooms, average size. Reasonable priced. Would stay there again.

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, Thank you for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We also appreciate the fact that you took time out of your busy schedule to share your thoughts on your recent stay with us. We are glad that you enjoyed your stay and found the hotel to be to your liking and we appreciate your... More 

Wilkes-Barre, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff very friendly and helpful!! Entire Hotel area & Rooms are Modern. Beds are comfortable. Only issue I had at all was found some hair in a couple spots in the room during week long stay not cleaned thouroughly.

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Walter G, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We are so glad that you enjoyed your stay and we will definitely share your comments with the entire staff. We apologize if we fell short at all in maintaining your room cleanliness during your stay in any way. We have... More 

Austin, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved my stay here. Very nice staff, good location. Front desk staff extremely helpful and if we are ever in the area we will be staying at this Fairfiekd Inn. The assistant manager even offered to pick up my hadicapped sister in his personal vehicle if the van was too difficult for her to get in. Everything we forgot, they... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Raycheryl, Thank you so much for your kind words on your tripadvisor review regarding your recent stay with us. We truly enjoyed having the opportunity to meet you and to provide your lodging needs while you were in Wilkes-Barre. I want to say that we are so glad that we have made new friends from Minnesota and we hope... More 

Upper Montclair, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very accommodating front desk staff, clean modern well appointed rooms, easy accessibility to wi-fi, great line of cable channels, good selections of places to eat close by, the kids loved the pool and breakfast.

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Dear Oscar, Thank you for taking the time out of your busy schedule to share your experience while staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We are glad to hear that you enjoyed your stay and we will continue to work diligently to make sure that we are providing you with the very best hotel experience... More 

Houston, Texas
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights recently. The hotel is clean and modern. Breakfast buffet is very good and the woman who works the buffet is the most friendly person I have ever had working a buffet like this. I had a room with 2 double beds, both mattresses were too soft for me. Water pressure in the shower was okay,... More 

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello Joe, Thank you so much for sharing your comments regarding your recent stay with us at the Fairfield Inn and Suites of Wilkes-Barre. We truly appreciate your feedback and we are glad that you enjoyed your stay. We were sorry to hear that you found the mattress to soft for your liking and have shared your comments with the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The beds are great, so comfortable, wish I had one at home. Perfect stay! Wonderful to have a room so nice at the end of a long day of driving. A super room to relax in. The breakfast choices were good and the coffee was great!

Was this review helpful? Yes
mnafus, Assistant General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, Thank you so much for staying with us at the Fairfield Inn and Suites of Wilkes-Barre. We are so glad that we were your hotel choice after a long day of traveling. We will be sure to share your comments with our entire staff that works very hard to make sure they are providing you with a relaxing and... More 

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