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All 18 Wilkes-Barre hotels

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5 Hotel   |   884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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Ranked #8 of 18 hotels in Wilkes-Barre
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Gseppe64 Prague, Czech Republic
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132 people have reviewed this hotel

Traveler rating
    61
    45
    22
    3
    1
See reviews for
42
40
5
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Prague, Czech Republic
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel for months at a time and stay in many different hotels, the interior of this hotel is very warm and inviting. The first thing you notice is the fire going on those cold nights. Rooms have the same warm feeling as the lobby area. Maid staff is extremely nice and cater to your needs whether you are working... More

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Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm From Norfolk, VA But was in Wilkes Barre,PA at a Auction Buying Cars I was in my dirty sweat pants and oiled up shirt, I needed too download some paper work that I left home by mistake 7 stopped in too this FairField Inn to use their computer. Now not even thinking bout how I looked or dressed I... More

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Lutherville, Maryland
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 19, 2014

A client stayed at the same property and found a fork and crumbs on his sofa after checking in. I found a curious item on my bed. The rooms are decently appointed, the staff extremely friendly and the breakfast service top knotch. Housekeeping? Needs to be a bit more thorough.

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Szczecin, Poland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 5, 2014

I stayed their for 3 weeks for my business trip. Very nice hotel especially for the staff. Everybody was helpful and extremely polite. We got an upgrade to a bigger room which was excellent. Bed was super comfy. I just got a little tired with the same choice for breakfast everyday. And really the scramble eggs is uneatable..is it even... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

I stayed at this Fairfield Inn an Suites for over a month during a stint during a business trip. From the moment I walked in the door until I checked out, Chris, Espy, Carolina, Mike, Lyndel, and the whole staff made me feel at home! From shoveling out my snowed-in car, to helping with a last minute reservation change, to... More

Was this review helpful? Yes 3
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for taking the time to review us. I was very happy to hear how pleased you are with the staff. We strive to be the best, and comments like this know we are doing good work. Again, we really appreciate the kind comments and hope to serve you again in the future! Have a great day. Michael Nafus... More

Syracuse, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

Stay here occasionally and love the property. Very clean, and very pleasant staff! Housekeeping does a wonderful job in the room. Its always clean and I feel very comfortable. It's a little hard to find but is next to a TGI Fridays where you get a 10% off discount with your room key - awesome!!!!!! The decor in the building... More

Was this review helpful? Yes 3
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for sharing your thoughts with us! I am very happy to hear you enjoyed your stay with us. I have passed your comments on to our staff to let them know how pleased you were with their service. We hope to serve you again in the future! Sincerely, Michael Nafus General Manager Fairfield Inn & Suites Wilkes-Barre, PA. More

Augusta, Georgia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 14, 2014

I am always uneasy when I book a Fairfield Inn for the first time as they seem to be the crap shoot of the Marriott chain. This one was a good one. The staff was very pleasant and helpful. The hotel was clean and nicely laid out. The rooms were of average size and with the standard modern Marriott amenities.... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Hello, and thank you for staying with us! I am delighted to hear that you enjoyed your stay, and have shared your comments with our staff. We hope to see you again in the future! Have a wonderful day. Michael Nafus General Manager Fairfield Inn & Suites Wilkes-Barre, PA. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 11, 2014

We stayed here in the summer of 2013. Pros: The room had two TV's which was a plus. There was a small half wall that separated the queen bed from the pullout sofa, which offered a little privacy. There was your typical Marriott hot breakfast including eggs and sausage. The hotel had a good sized indoor pool set at good... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you for taking the time to review us! I have shared all of your comments with my staff and we appreciate you sharing both the pros and cons of your stay; we know what areas we need to focus on improving first. I am pleased that you enjoyed your stay overall, and hope to be able to serve you... More

Dallas, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

I stayed at this Hotel for 6 months, while my house was being remodeled. To be honest I can't say enough to praise this hotel and my stay experience. From the management to all the co workers, made my stay almost like family. Front desk, Gym, Pool, elevators, hallways, all especially clean. I would say my room was so clean... More

Was this review helpful? Yes 1
Seymour, Connecticut
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2014

My husband and I stayed here for one night. We chose it because it was close to Mohegan Sun and I had received a Marriott gift card recently. Upon check-in, we were assigned a room on the first floor which we then asked to switch to a higher floor. When we walked into our room on the third floor, the... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review

Thank you very much for staying with us here in Wilkes-Barre! I was disappointed to hear about your room issues upon your check-in, but am very pleased that my staff was able to reconcile the issues. We certainly hope we will have the opportunity to serve you again! Enjoy your day! Michael Nafus General Manager Fairfield Inn & Suites Wilkes-Barre,... More

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Also Known As:
Fairfield Inn And Suites Wilkes-Barre/Scranton
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre/Scranton 2.5*
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
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