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Quality Inn & Suites Conference Center

3.0 of 5
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880 Kidder St, Route 115 and 315, Wilkes-Barre, PA 18702
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Quality Inn & Suites Conference Center
Best prices for: 1 room 1 guest
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Ranked #18 of 20 Hotels in Wilkes-Barre
A recent review
3 of 5 stars reviewed 1 week ago
Ann Marie M Cinnaminson, New Jersey
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103 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Cinnaminson, New Jersey
1 review
3 of 5 stars Reviewed 1 week ago

We chose to stay at this Quality Inn because it got pretty good reviews and offers a good rate when visiting Misericordia univerisity . This was not a vacation but a quick overnight trip to visit the university and we did not want to spend a lot of money to sleep somewhere. Price was definitely right. The website was quite... More 

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Hello, Ann Marie M! Thank you for taking the time to review us here on TripAdvisor. I am concerned about the issues you experienced at our hotel during your recent visit. I'm would like to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening. We strive to make their stay... More 

Westmount, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We stay one nite per year in Wilkes-barre and have selected the Quality inn 3 years in a row. Good value for the rate they are asking. New furnishing and TV but still an older "motel" feel. A bonus is the TGI Friday's attached to the building.

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General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings! We're happy you enjoyed your stay! We're in the process of upgrading our services, property and team members. The hotel is under new management and we're committed to making your stay in Wilkes-Barre area a great one! Thanks! The Staff and Management of the Quality Inn & Suites | Conference Center | Wilkes-Barre More 

Nanticoke, Pennsylvania
1 review
5 of 5 stars Reviewed March 30, 2015

i would like to thank Miss Natalie Diaz(housekeeping) for her kindness and friendliness. She always had a smile on her face and always made sure i had clean linens and basic needs ..soap shampoo towels. She also told me and my son about the stores and gave me great ideas to do with my son during my stay.i would definetaly... More 

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General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings! We're so happy that Natalie has exceeded your expectations! We'll pass along your comments to her! The hotel has undergone a management change, so we're happy to see things are shaping up for the better! We appreciate your business and hope to see you soon! The Staff and Management of the Quality Inn & Suites | Conference Center |... More 

Kennebunkport, Maine
Top Contributor
226 reviews 226 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 30, 2015

This is our second stay at this motel. $15 pet fee which is very reasonable. The beds are comfortable and the linens are clean. The rooms are a bit run down. When someone smokes in an adjoining room, or outside, you can really smell it in your room. Room #284 was very quiet, except for noisy fridge. No elevators, so... More 

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General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings Kay! Thanks for choosing our hotel. We're glad you enjoyed our beds; and happy to accommodate your pet! The hotel has undergone a management change and we have major plans in the works, for our guest rooms and the building exterior. We appreciate your business and hope to accommodate you if you're in the neighborhood again! The Staff and... More 

1 review
4 of 5 stars Reviewed March 16, 2015

I enjoyed staying here I love ❤ the breakfast free newspaper everything is convenient around and also right by the highway all the staff was nice and friendly and I will enjoy staying here again thank you for your hospitality. yours truly,Darryl B. Taylor

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Darryl T., Thank you for taking the time to review us! I have shared your kind review with my staff and we are all very happy to see you enjoyed your stay with us. It is great to hear that you had the time to utilize our Complimentary Deluxe Hot Breakfast. We strive to provide a clean, comfortable, and affordable... More 

Syracuse, New York
1 review
1 of 5 stars Reviewed March 15, 2015

I recently bookes this hotel for my sons tournament. Pictures online looked good and the price was right. My NON SMOKING room reeked of smoke, lock on my door was broken off, small dents all over the refrigerator, carpet was so dirty we didn't walk around without flip flops, yes , in March. Second night of staying my family including... More 

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Nicole D., I'm concerned about the issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening. We strive to make their stay satisfactory. The principal goal of our hotel is to provide dependable service for all of guests... More 

Richmond, Quebec
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 10, 2015

This hotel was very nice, clean, all we needed for our overnight stay. On arrival, they gave me the hotel's wifi code so I could book online myself, for the promotion of 'stay 2 nights, get one free'. The in-room coffee maker had all the necessities included. There was a mini fridge and microwave, hair dryer, iron and ironing board,... More 

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Dear icaretravel53, Thank you for taking the time to review us! It is greatly appreciated. We try to include many amenties to make our guests genuinely feel at home. I am happy to see that you enjoyed them. Our deluxe continental hot breakfast does include quite the array of choices, from waffles, to yogurt, to bacon or sausage, and much... More 

Mount Hope, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 1, 2015 via mobile

Didn't realize rooms were accessed thru outside when reservation made. Rooms are very outdated and not in great shape...dirty. Old sock noted in corner from previous people. Walls are paper thin-heard TV and child crying all night. Bathroom old, cracked surfaces and nasty. Location perfect but wouldn't stay here again.

Was this review helpful? Yes
QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Dear Dina Q., I am concerned about the issues you experienced at our hotel during your recent visit. I would like to take this time to thank you for taking the time to bring these issues to my attention. We accommodate many guests each evening. We strive to make each stay satisfactory. The principal goal of our hotel is to... More 

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 22, 2015

My family and I visited this hotel on our way home to NY from FL. We stopped at the Penn. Welcome Center for the hotel coupons and picked this hotel for having an indoor pool, hot breakfast, and free wi-fi. All rooms are connected outside and no rooms are inside the hotel. The room is very in need of updating.... More 

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Hello, Mbergevin! Thank you for taking the time to review us! I am happy to see that you enjoyed your stay with us. We strive to provide a clean and comfortable room and are in the process of updating our rooms. We are working towards this every day. We do share our indoor pool with the Host Inn, and there... More 

United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2015

This was my second trip to this Quality Inn in 6 weeks. This room was a king size suite. The bed was very comfortable and it looked like it had a new heating system, microwave and hair dryer. This hotel is great for traveling with pets and is just a few steps from TGI Fridays. The breakfast buffet was busy... More 

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QualityInnWB, Front Office Supervisor at Quality Inn & Suites Conference Center, responded to this review

Hi, TravelerUnitedStates! Thank you very much for taking the time to write a review on us. I was pleased to read that you enjoyed your stay with us, as well as our location and accommodations. I wanted to take this moment to apologize for the housekeeping staff letting you down... This is atypical of a stay at our hotel, and... More 

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