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Comfort Inn-Pocono Mountain

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Route 940, White Haven, PA 18661
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Comfort Inn-Pocono Mountain
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Comfort Inn-Pocono Mountain
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103 Reviews from our TripAdvisor Community

Traveler rating
    39
    36
    19
    4
    5
See reviews for
31
29
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (103)
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    (24)
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CT
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I travel often, and weren't expecting a lot knowing we booked at the Comfort Inn but something is off putting with this hotel. First of all, it is very clean, the room was clean and spotless, the lobby is relatively inviting. The room had a couple of hand prints on the wall and some furniture is dented,... More 

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Bayville
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2015

When we arrived we found out that the indoor pools heater was broken. Concidering a few days prior when we called they said the pool was working and good to go. We were traveling with three other familes and the children and parents were looking forward to swiming. The kids braved the cold water. but enjoyed the hot tub. The... More 

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1 review
5 of 5 stars Reviewed April 11, 2015

This hotel was perfect. Great price, location and staff. The staff is wonderful and after meeting the General Manager, I can see they only take after her. Great job to Heather the GM. I was in town for a short visit and would not hesitate to stay again. This hotel is located right off of interstate 80 and as well,... More 

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Newark,Delaware
Top Contributor
189 reviews 189 reviews
55 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed March 29, 2015

We liked this hotel very much! The decor was very nice, it was a clean room, great price, perfect bed, very comfortable space and included a fridge, microwave and HBO. We did not try the breakfast so not sure how good it was.

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StephenMarley, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking a moment out of your day to write a review about your stay. We take pride in our customer service and always strive to please all of our guests. It sounds like we succeeded. Maybe next time you will be able to enjoy our breakfast, we just added homemade pancakes in addition to our homemade waffles.... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

Booked this hotel for a one night ski get away to Jack Frost. It was just what we needed. The hotel was right off I-80 and close to the ski area. Check in was very easy, staff was helpful and friendly. Breakfast is included- yogurt, cereal, bagels, eggs, etc. Room was clean and comfortable. We will book again!

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StephenMarley, Front Office Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking the time to write a survey about your recent stay. It is always rewarding to hear that you enjoyed your stay and skiing at Jack Frost. We look forward to seeing you again in the near future. Spring is finally here! Katie More 

Milton, PA
Top Contributor
68 reviews 68 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 14, 2015

My husband and I along with our Tiny.(dog) went there to check it out since it had a pool and allowed pets. Ppl at front desk were friendly. Gave us a room on the 3 rd floor and by a back door to take out Tiny out . that was nice. We had a huge king bed. Loved it. Flat... More 

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Michigan
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 5, 2015

I don’t rate places I stay. Instead I write what I found in the room: + King size bed w/5 pillows (+ 2 more by entrance shelf); recliner seat w/ottoman; business desk with business chair; microwave; fridge; coffee maker w/coffee & teabags; 3 lamps; working heater; Bureau + Tiled Bathroom w/wide mirror; soap and shampoo; extra large shower w/nozzle allowing... More 

Was this review helpful? Yes 2
Peabody, Massachusetts
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 31, 2014

We visited the hotel in the peak-time get in December. Overall it was a good experience however somethings we did not like was that there were hairs in the towel, a little bit of cleanliness issue and Chlorine from the swimming pool smelling all the way through the lobby. Breakfast management was a challenge for them because there were more... More 

Was this review helpful? Yes 2
Heatherwaltz, Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking time to let us know how we are doing. We work very hard to ensure our facilities and services do not disappoint our valued guests. It is always our goal to provide superior accommodations. I sincerely apologize we missed the mark in an important area during your stay. It is not the expectation for you to... More 

Timonium, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

The hotel is in a convenient location right off the highway and accessible to all major attractions in Pocono Mountain region. The Front Desk Staff was very friendly and check in was quick and hassle free. The room was clean but the bed was uncomfortable to my liking. The bathroom was very small and you would walk right into the... More 

Was this review helpful? Yes 1
Heatherwaltz, Manager at Comfort Inn-Pocono Mountain, responded to this review

We appreciate your feedback! We would look forward to seeing you in the future. ~Heather More 

Springfield, Missouri
Top Contributor
226 reviews 226 reviews
203 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed December 23, 2014

After a long day on the road, the last hundred miles though patchy fog, I was so happy to check into one of our favorite stops. Automatic front doors make it EZ to bring your luggage in. Lauren at the front desk was warmly welcoming & there was a fire crackling in the lobby which smelled of gingerbread. The bed... More 

Was this review helpful? Yes 2
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Linda... Thank you so much for taking the time to write such an AWESOME review of your recent stay. On behalf of all of the staff, we wish you a very Merry Christmas and hope to see you again real soon. -Heather More 

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