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All 6 White Haven hotels

Comfort Inn-Pocono Mountain

2.0 of 5 Hotel   |   Route 940, White Haven, PA 18661
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Comfort Inn-Pocono Mountain
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70%
Ranked #1 of 6 hotels in White Haven
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 20, 2014
irish168
  • Reviews (70)
  • Photos (31)
  • Amenities
  • Q&A
  • Room tips (21)
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70 people have reviewed this hotel

Traveler rating
    23
    26
    14
    3
    4
See reviews for
24
20
4
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Vienna, Virginia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 29, 2014

The manager does not care about guests' comfort or problems. The front staff told us the wrong time for breakfast; relying upon her statement, we came down for breakfast only to find all food gone. When I talked with Front desk staff Janice and Rachel, they apologized and offered us a 25% discount and told me to have hotels.com call... More

Was this review helpful? Yes 3
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Stefanie S~ I am truly sorry that you feel that you were mislead to not getting to enjoy breakfast, the hotel did offer you and your family everything they still had available at the time, unfortunately for the hot items we were simply waiting for our food delivery. Our breakfast hours are posted at the Front Desk and even though... More

Brockport
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 28, 2014

My family and I stayed there for a soccer tournament this past weekend. The hotel interior was dated and the room was on the lower floor. When you looked out the window you looked at a concrete wall. The breakfast was okay. The one bright spot was the front desk staff. Their customer service was second to none. They went... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 20, 2014

My husband and I picked this for a quick getaway for our anniversary... from the minute we checked in the staff was very courteous and friendly..everything was clean ... loved the pool and the hot breakfeast is always a plus... would definatly stay here again

Was this review helpful? Yes 3
Millsboro, Delaware
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2014

Very nice room, good value for price. Free breakfast was more than I expected as well as attended & refreshed by attentive staff. Room was clean, very friendly front desk. Even called @ 10 minutes after arrival to make certain that room was satisfactory.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

I have been at this hotel a few times with my family and pet dog. the management of the hotel is very friendley.The staff smiles when you enter the lobby with a friendley welcome. The hotel just got newcarpets and new beds which is soft. The pool and spa is clean and thier breakfeast is hot. highley recommended.

Was this review helpful? Yes 1
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

mystreygust1952; Thank you for your review about your recent stay at the Comfort Inn Pocono Mountain. It is refreshing to hear such positive comments and I will be sure to pass them along to all my team members. We look forward to your next visit to the beautiful Pocono Mountains. ~Heather More

PHILADELPHIA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2014

My girlfriend and I stayed for 3 nights and loved it sooooo much that we cannot wait to go back in a few months from now. The check-in process was very smooth. The lobby area was nice with a fireplace and a couple TVs. They have a awesome indoor heated pool as well as a perfect hot tub that are... More

Was this review helpful? Yes 1
Drexel Hill, Pennsylvania
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stayed for 1 night in March to attend and event at Jack Frost.This was my first stay at a comfort inn and really raised my opinion of this hotel chain. The location was great, right off turnpike, and the room was clean & comfortable. Check in was easy and the staff nice. The walls are a bit thin. You could... More

Was this review helpful? Yes
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

mgiovi~ Thank you for taking the time to write a review about your recent stay! We look forward to your next visit to the Pocono Mountains! ~ Heather More

Trenton, New Jersey
1 review
4 of 5 stars Reviewed March 10, 2014

The hotel is very convenient to all activities in the area and major highways. The staff there is very accomodating and help us everytime we had a request from a bottle opener to and swimming vest for my 6 year old. Rooms were clean and many options for breakfast. The one suggestion I would provide is that they purchase a... More

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Colebrook, New Hampshire
Top Contributor
384 reviews 384 reviews
188 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed March 5, 2014

Once again was upgrade compliment of Choice for being a Diamond member to a spacious suite... Was very please... Very kind and courteous staff, having fun and very helpful... Very good breakfast selection in the morning considering other Choice hotels... Very nice huge spacious suite... Very big flat screen TV great for movies and morning workout!!! Fridge, microwave, comfy bed,... More

Was this review helpful? Yes
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

benoitleblanc~ Thank you for taking the time to write a review about your recent stay. I will be sure to share your comments with my team members. Come stay with us again!!! ~Heather More

Norfolk
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 17, 2013

If you are in the White Haven area and need a place for the night or the week this place is the way to go..From the first time I talk with Lauren the front desk person I knew that we were in for a great stay. The staff was always friendly on all shifts if it was 3 in the... More

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Additional Information about Comfort Inn-Pocono Mountain

Address: Route 940, White Haven, PA 18661
Phone Number:
Location: United States > Pennsylvania > Luzerne County > White Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn-Pocono Mountain 2*
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Also Known As:
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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