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Candlewood Suites Reading

2.0 of 5 55 South 3rd Ave, West Reading, PA 19611
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Certificate of Excellence 2014
Candlewood Suites Reading
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Candlewood Suites Reading
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70 reviews from our community

Traveler rating
    35
    22
    7
    4
    2
See reviews for
13
14
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellsboro, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 4, 2014

My husband and I stayed here for just one night on our anniversary weekend. We had trouble trying to find the hotel right away. we followed directions from google maps, but the street you have to turn on is small, and the sign for the hotel is not visible until you are past it, and by that time, you have... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I also regret to discover that you weren't... More 

philadelphia, pa
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 3, 2014

Was only there for 1 night visiting friends, so I didn't need or use the kitchen area. I imagine it would be very handy if staying for a week or more. I definitely enjoyed having a bedroom to retire to. However for a king size beds I had the smallest flatest pillows I have had in a long time. That... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience, as well as satisfaction at our hotel is of utmost importance to us. We hope that everything... More 

Bridgeport, Connecticut
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2014

I stayed at this property from Oct. 9 to Oct. 11. The front desk personnel were friendly and courteous, and check in and out was fast and efficient. All of the rooms have full kitchens with pots, pans, and utensils; mine even had a dishwasher. The room was spotlessly clean, had a flat screen TV, a quiet A/C system, and... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to know that we were able to provide a clean and comfortable experience. It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you... More 

1 review
2 of 5 stars Reviewed September 29, 2014 via mobile

My stay at the candlewood was very pleasant and the housekeeper janice who cleaned the first floor was very polite and informative about the area.However while checking out Sunday there was a big argument amongst the other two housekeepers there while they were yelling cursing and being boisterous which included the supervisor Nicole stirring up all the commotion with the... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. However, we apologize for the inconvenience and situations that you had encountered during your stay around the housekeeping staff. We hope that you were satisfied with our hospitality on some staff and we look forward to seeing you again soon. More 

Philadelphia, Pennsylvania
Top Contributor
93 reviews 93 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 28, 2014

First time staying here and visiting the Reading area. The hotel is located right off the main street (route 422/Penn St) and is very easy to find. The staff was very friendly and helpful at check in and check out . There is plenty of free parking. All the rooms are suites with full kitchens and separate living rooms and... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to... More 

Marietta, Ohio
Top Contributor
274 reviews 274 reviews
274 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed September 22, 2014

I have been staying in motels four days a week for fifteen years and this is the first Candlewood I have stayed in...the parking lot was difficult to get in and out of with a semi truck, thats the only downfall of my stay..I checked in around 300 pm the gentleman was friendly and efficient ..when I walked into the... More 

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It means a lot to hear from guests who are satisfied with all of our services and amenities. Hearing about how our efforts to give you a pleasant and accommodating experience have... More 

Central PA
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 31, 2014

I was looking for a place to stay for the night on a business trip and found Candlewood Suites recommended by fellow Trip Advisor reviewers. What can I say except they were right about their good reviews. I stayed in a suite, and it was clean and comfortable. I would stay there again if I am ever in that area... More 

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are glad your stay was comfortable and we look forward to your next visit! More 

Springfield, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 21, 2014

Quick overnight stay while traveling to a race. For the price this was an exelent choice. Didnt have much time there. It was clean, easy chec in and out. Bathroom was nice. Beds were great. Compairable to Holiday Inn.

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to your next visit! More 

Nashville, Tennessee
Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

Spent 2 weeks in a nice clean and friendly room...restaurants, shopping, libations all within walking distance...fun little town with great restored older buildings....farmers market on the street on Sundays....great architectural sight seeing not far away....up the hill with pretty views...

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! I am glad that you enjoyed the value and the convenient location of our hotel! We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Union Bridge, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

This was my first time staying at Candlewood. I was in Reading for WWII Weekend & normally I stay at a different hotel that I've been staying at for years. I decided to check other hotels in the area for this weekend. First they were much cheaper in total than the hotel I normally stay at. Front desk clerks were... More 

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Reading

Address: 55 South 3rd Ave, West Reading, PA 19611
Phone Number:
Location: United States > Pennsylvania > West Reading
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Reading 2*
Number of rooms: 74
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Also Known As:
Candlewood Suites Reading Hotel West Reading

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