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All 2 West Reading hotels

Candlewood Suites Reading

2.0 of 5 Hotel   |   55 South 3rd Ave, West Reading, PA 19611
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Ranked #1 of 2 Hotels in West Reading
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
dragracingfan Bridgeport, Connecticut
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68 reviews from our community

Traveler rating
    35
    22
    6
    3
    2
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13
13
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgeport, Connecticut
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this property from Oct. 9 to Oct. 11. The front desk personnel were friendly and courteous, and check in and out was fast and efficient. All of the rooms have full kitchens with pots, pans, and utensils; mine even had a dishwasher. The room was spotlessly clean, had a flat screen TV, a quiet A/C system, and... More

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to know that we were able to provide a clean and comfortable experience. It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

My stay at the candlewood was very pleasant and the housekeeper janice who cleaned the first floor was very polite and informative about the area.However while checking out Sunday there was a big argument amongst the other two housekeepers there while they were yelling cursing and being boisterous which included the supervisor Nicole stirring up all the commotion with the... More

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. However, we apologize for the inconvenience and situations that you had encountered during your stay around the housekeeping staff. We hope that you were satisfied with our hospitality on some staff and we look forward to seeing you again soon. More

Philadelphia, Pennsylvania
Top Contributor
86 reviews 86 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time staying here and visiting the Reading area. The hotel is located right off the main street (route 422/Penn St) and is very easy to find. The staff was very friendly and helpful at check in and check out . There is plenty of free parking. All the rooms are suites with full kitchens and separate living rooms and... More

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to... More

Marietta, Ohio
Top Contributor
265 reviews 265 reviews
265 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying in motels four days a week for fifteen years and this is the first Candlewood I have stayed in...the parking lot was difficult to get in and out of with a semi truck, thats the only downfall of my stay..I checked in around 300 pm the gentleman was friendly and efficient ..when I walked into the... More

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It means a lot to hear from guests who are satisfied with all of our services and amenities. Hearing about how our efforts to give you a pleasant and accommodating experience have... More

Central PA
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 31, 2014

I was looking for a place to stay for the night on a business trip and found Candlewood Suites recommended by fellow Trip Advisor reviewers. What can I say except they were right about their good reviews. I stayed in a suite, and it was clean and comfortable. I would stay there again if I am ever in that area... More

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are glad your stay was comfortable and we look forward to your next visit! More

Springfield, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 21, 2014

Quick overnight stay while traveling to a race. For the price this was an exelent choice. Didnt have much time there. It was clean, easy chec in and out. Bathroom was nice. Beds were great. Compairable to Holiday Inn.

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to your next visit! More

Nashville, Tennessee
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

Spent 2 weeks in a nice clean and friendly room...restaurants, shopping, libations all within walking distance...fun little town with great restored older buildings....farmers market on the street on Sundays....great architectural sight seeing not far away....up the hill with pretty views...

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! I am glad that you enjoyed the value and the convenient location of our hotel! We are so glad that your stay was enjoyable and we look forward to seeing you again! More

Union Bridge, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

This was my first time staying at Candlewood. I was in Reading for WWII Weekend & normally I stay at a different hotel that I've been staying at for years. I decided to check other hotels in the area for this weekend. First they were much cheaper in total than the hotel I normally stay at. Front desk clerks were... More

Was this review helpful? Yes 1
scranton, pa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 23, 2014

When I stayed there last year, a male front desk associate made an inappropriate comment. but I thought it was just him so I gave them another try in the spring. but a completely different man blew kisses at me, again a worker at the front desk. made me think solo female travelers do not belong there and don't deserve... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Dear italianma06, Thank you for taking the time to post your comments. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your expectations. I have noted the level of service received from our staff. We certainly appreciate that you have brought this... More

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2014

My husband and I travel back to Reading every year for WWII Weekend. An event that we have volunteered at for many years. This is the 3rd year staying at the Candlewood Suites. This year proved to be disastrous. I am 8 months pregnant with twins and we have a 15 month old baby. We made a reservation at the... More

Was this review helpful? Yes 2
Jill D, Area Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, I wanted to first thank you for taking time to write a review about your stay. I apologize that you experienced these problems with your reservations. I would like to ask you to please contact the hotel General Manager directly (Ana Ruiz) to discuss this further at 610-898-1910. Sincerely, Jill Dyer Area Manager More

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Additional Information about Candlewood Suites Reading

Address: 55 South 3rd Ave, West Reading, PA 19611
Phone Number:
Location: United States > Pennsylvania > West Reading
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Reading 2*
Number of rooms: 74
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Also Known As:
Candlewood Suites Reading Hotel West Reading

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