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Candlewood Suites Reading

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55 South 3rd Ave, West Reading, PA 19611
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Candlewood Suites Reading
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Candlewood Suites Reading
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72 reviews from our community

Traveler rating
    36
    22
    8
    4
    2
See reviews for
13
14
10
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellefonte, Pennsylvania
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay here every two weeks after getting treatments over at the Reading Hospital. The staff always greets me with a smile and usually by name. The beds are comfortable and clean. Greg at the front desk is the best!

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon Tom, Thank you so much for taking the time to write a review about your stay at Candlewood Suites West Reading! I really enjoy reading what our guests say about our hotel, and I'm happy to hear that you had a comfortable stay while with us. Greg really is awesome and we are lucky to have him here!... More 

Bucks County, Pennsylvania
Top Contributor
219 reviews 219 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed February 18, 2015

My first stay at a Candlewood Suite. large room, small kitchen, two full size beds tv and dvd with free dvd loans at front desk. free wifi. good for business in reading. quiet. clean. free parking. walking distance to MANY restaurants in West Reading. Would consider this chain in the future

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Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, Thank you so much for taking time to review your stay at Candlewood Suites West Reading. I'm thrilled to know that you enjoyed your stay and were able to take advantage of the many great amenities Candlewood Suites offers our guests. We are definitely in a great location and I agree, many excellent restaurants very close to our... More 

Wellsboro, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 4, 2014

My husband and I stayed here for just one night on our anniversary weekend. We had trouble trying to find the hotel right away. we followed directions from google maps, but the street you have to turn on is small, and the sign for the hotel is not visible until you are past it, and by that time, you have... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I also regret to discover that you weren't... More 

philadelphia, pa
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 3, 2014

Was only there for 1 night visiting friends, so I didn't need or use the kitchen area. I imagine it would be very handy if staying for a week or more. I definitely enjoyed having a bedroom to retire to. However for a king size beds I had the smallest flatest pillows I have had in a long time. That... More 

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience, as well as satisfaction at our hotel is of utmost importance to us. We hope that everything... More 

Bridgeport, Connecticut
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2014

I stayed at this property from Oct. 9 to Oct. 11. The front desk personnel were friendly and courteous, and check in and out was fast and efficient. All of the rooms have full kitchens with pots, pans, and utensils; mine even had a dishwasher. The room was spotlessly clean, had a flat screen TV, a quiet A/C system, and... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to know that we were able to provide a clean and comfortable experience. It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you... More 

1 review
2 of 5 stars Reviewed September 29, 2014

My stay at the candlewood was very pleasant and the housekeeper janice who cleaned the first floor was very polite and informative about the area.However while checking out Sunday there was a big argument amongst the other two housekeepers there while they were yelling cursing and being boisterous which included the supervisor Nicole stirring up all the commotion with the... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. However, we apologize for the inconvenience and situations that you had encountered during your stay around the housekeeping staff. We hope that you were satisfied with our hospitality on some staff and we look forward to seeing you again soon. More 

Pennsylvania
Top Contributor
93 reviews 93 reviews
52 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 28, 2014

First time staying here and visiting the Reading area. The hotel is located right off the main street (route 422/Penn St) and is very easy to find. The staff was very friendly and helpful at check in and check out . There is plenty of free parking. All the rooms are suites with full kitchens and separate living rooms and... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to... More 

Marietta, Ohio
Top Contributor
282 reviews 282 reviews
282 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed September 22, 2014

I have been staying in motels four days a week for fifteen years and this is the first Candlewood I have stayed in...the parking lot was difficult to get in and out of with a semi truck, thats the only downfall of my stay..I checked in around 300 pm the gentleman was friendly and efficient ..when I walked into the... More 

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It means a lot to hear from guests who are satisfied with all of our services and amenities. Hearing about how our efforts to give you a pleasant and accommodating experience have... More 

Central PA
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 31, 2014

I was looking for a place to stay for the night on a business trip and found Candlewood Suites recommended by fellow Trip Advisor reviewers. What can I say except they were right about their good reviews. I stayed in a suite, and it was clean and comfortable. I would stay there again if I am ever in that area... More 

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are glad your stay was comfortable and we look forward to your next visit! More 

Springfield, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Quick overnight stay while traveling to a race. For the price this was an exelent choice. Didnt have much time there. It was clean, easy chec in and out. Bathroom was nice. Beds were great. Compairable to Holiday Inn.

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to your next visit! More 

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