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All 2 West Reading hotels

Candlewood Suites Reading

2.0 of 5 Hotel   |   55 South 3rd Ave, West Reading, PA 19611
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84%
Ranked #1 of 2 Hotels in West Reading
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Flick8675309 Central PA
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64 reviews from our community

Traveler rating
    34
    20
    6
    2
    2
See reviews for
13
12
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Central PA
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was looking for a place to stay for the night on a business trip and found Candlewood Suites recommended by fellow Trip Advisor reviewers. What can I say except they were right about their good reviews. I stayed in a suite, and it was clean and comfortable. I would stay there again if I am ever in that area... More

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are glad your stay was comfortable and we look forward to your next visit! More

Springfield, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quick overnight stay while traveling to a race. For the price this was an exelent choice. Didnt have much time there. It was clean, easy chec in and out. Bathroom was nice. Beds were great. Compairable to Holiday Inn.

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to your next visit! More

Nashville, Tennessee
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

Spent 2 weeks in a nice clean and friendly room...restaurants, shopping, libations all within walking distance...fun little town with great restored older buildings....farmers market on the street on Sundays....great architectural sight seeing not far away....up the hill with pretty views...

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! I am glad that you enjoyed the value and the convenient location of our hotel! We are so glad that your stay was enjoyable and we look forward to seeing you again! More

Union Bridge, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

This was my first time staying at Candlewood. I was in Reading for WWII Weekend & normally I stay at a different hotel that I've been staying at for years. I decided to check other hotels in the area for this weekend. First they were much cheaper in total than the hotel I normally stay at. Front desk clerks were... More

Was this review helpful? Yes 1
scranton, pa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

When I stayed there last year, a male front desk associate made an inappropriate comment. but I thought it was just him so I gave them another try in the spring. but a completely different man blew kisses at me, again a worker at the front desk. made me think solo female travelers do not belong there and don't deserve... More

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IHGCare, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Dear italianma06, Thank you for taking the time to post your comments. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your expectations. I have noted the level of service received from our staff. We certainly appreciate that you have brought this... More

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2014

My husband and I travel back to Reading every year for WWII Weekend. An event that we have volunteered at for many years. This is the 3rd year staying at the Candlewood Suites. This year proved to be disastrous. I am 8 months pregnant with twins and we have a 15 month old baby. We made a reservation at the... More

Was this review helpful? Yes 2
Jill D, Area Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, I wanted to first thank you for taking time to write a review about your stay. I apologize that you experienced these problems with your reservations. I would like to ask you to please contact the hotel General Manager directly (Ana Ruiz) to discuss this further at 610-898-1910. Sincerely, Jill Dyer Area Manager More

Glen Allen, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

This Mother's Day my wife and I decided to go home to Pa. to see my parents. I usually stay at another hotel (also a Holiday Inn brand) but after my experiences at the Candlewood Suites chain I decided to burn a few reward points and stay there. It was a breezy, rainy evening when we arrived..near 10pm..but the staff... More

Was this review helpful? Yes
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

This is my third visit to Candlewood, love the hotel, the staff is very helpful and friendly. I was greated by Greg in the evening and Alex in the morning, very nice staff. Hotel is clean, lobby, bathroom, parking area. The rooms were very clean, the bed comfy comfy comfy. So comfy I want to buy the pillows. Area, was... More

Was this review helpful? Yes 1
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Tammy, Thank you so much for taking time to write such a kind review about Candlewood Suites West Reading. I will be sure and share your comments with Greg and Alex, they are both great staff members and I'm happy that they were able to make your stay more enjoyable. Our housekeeping staff works very hard to keep the... More

United States
Top Contributor
101 reviews 101 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed March 13, 2014

I stayed at Candlewood Suites about a year ago and was rather impressed with this facility. Having to return to the area again, I immediately made a reservation for this hotel. However, after this recent visit, I doubt I will return another time. While the facility itself is alright, I had major complaints with the cleanliness. When we checked into... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Dear bluemoonsymphony, Thank you for taking the time to express your thoughts and concerns. It is unfortunate that we were not able to deliver based on your expectations on this occasion particularly with the maintenance of the room that you were given. Your comments are essential for us to improve on what we can offer to ensure similar incidents are... More

san francisco
Top Contributor
62 reviews 62 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 9, 2014

Great location with indoor parking - a rarity for this brand of hotels. Spacious lobby and friendly check-in. But, room was in need of repairs and soft good upgrades. Tiles in bath-floor were loose. Pots and dishes were dirty - yuk. Another property where they never offer an upgrade even after years of staying at this location

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Larry, Thank you for taking the time to review our hotel on Tripadvisor. We greatly appreciate your kind comments regarding our underground parking. This is a huge hit with our guests, especially during the cold/snowy winter we had this year! I apologize you had a negative experience in the room with the tiles and the dishes. We do work... More

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Additional Information about Candlewood Suites Reading

Address: 55 South 3rd Ave, West Reading, PA 19611
Phone Number:
Location: United States > Pennsylvania > West Reading
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Reading 2*
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Also Known As:
Candlewood Suites Reading Hotel West Reading

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