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All 2 West Reading hotels

Candlewood Suites Reading

2.0 of 5 Hotel   |   55 South 3rd Ave, West Reading, PA 19611
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83%
Ranked #1 of 2 hotels in West Reading
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Fortressgal Union Bridge, Maryland
  • Overview
  • Reviews (61)
  • Photos (51)
  • Amenities
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  • Room tips (11)
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61 people have reviewed this hotel

Traveler rating
    32
    19
    6
    2
    2
See reviews for
13
12
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Union Bridge, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my first time staying at Candlewood. I was in Reading for WWII Weekend & normally I stay at a different hotel that I've been staying at for years. I decided to check other hotels in the area for this weekend. First they were much cheaper in total than the hotel I normally stay at. Front desk clerks were... More

Was this review helpful? Yes 1
scranton, pa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When I stayed there last year, a male front desk associate made an inappropriate comment. but I thought it was just him so I gave them another try in the spring. but a completely different man blew kisses at me, again a worker at the front desk. made me think solo female travelers do not belong there and don't deserve... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Dear italianma06, Thank you for taking the time to post your comments. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your expectations. I have noted the level of service received from our staff. We certainly appreciate that you have brought this... More

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2014

My husband and I travel back to Reading every year for WWII Weekend. An event that we have volunteered at for many years. This is the 3rd year staying at the Candlewood Suites. This year proved to be disastrous. I am 8 months pregnant with twins and we have a 15 month old baby. We made a reservation at the... More

Was this review helpful? Yes 2
Jill D, Area Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, I wanted to first thank you for taking time to write a review about your stay. I apologize that you experienced these problems with your reservations. I would like to ask you to please contact the hotel General Manager directly (Ana Ruiz) to discuss this further at 610-898-1910. Sincerely, Jill Dyer Area Manager More

Glen Allen, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

This Mother's Day my wife and I decided to go home to Pa. to see my parents. I usually stay at another hotel (also a Holiday Inn brand) but after my experiences at the Candlewood Suites chain I decided to burn a few reward points and stay there. It was a breezy, rainy evening when we arrived..near 10pm..but the staff... More

Was this review helpful? Yes
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

This is my third visit to Candlewood, love the hotel, the staff is very helpful and friendly. I was greated by Greg in the evening and Alex in the morning, very nice staff. Hotel is clean, lobby, bathroom, parking area. The rooms were very clean, the bed comfy comfy comfy. So comfy I want to buy the pillows. Area, was... More

Was this review helpful? Yes 1
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Tammy, Thank you so much for taking time to write such a kind review about Candlewood Suites West Reading. I will be sure and share your comments with Greg and Alex, they are both great staff members and I'm happy that they were able to make your stay more enjoyable. Our housekeeping staff works very hard to keep the... More

United States
Top Contributor
97 reviews 97 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed March 13, 2014

I stayed at Candlewood Suites about a year ago and was rather impressed with this facility. Having to return to the area again, I immediately made a reservation for this hotel. However, after this recent visit, I doubt I will return another time. While the facility itself is alright, I had major complaints with the cleanliness. When we checked into... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Reading, responded to this review

Dear bluemoonsymphony, Thank you for taking the time to express your thoughts and concerns. It is unfortunate that we were not able to deliver based on your expectations on this occasion particularly with the maintenance of the room that you were given. Your comments are essential for us to improve on what we can offer to ensure similar incidents are... More

san francisco
Top Contributor
60 reviews 60 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 9, 2014

Great location with indoor parking - a rarity for this brand of hotels. Spacious lobby and friendly check-in. But, room was in need of repairs and soft good upgrades. Tiles in bath-floor were loose. Pots and dishes were dirty - yuk. Another property where they never offer an upgrade even after years of staying at this location

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Larry, Thank you for taking the time to review our hotel on Tripadvisor. We greatly appreciate your kind comments regarding our underground parking. This is a huge hit with our guests, especially during the cold/snowy winter we had this year! I apologize you had a negative experience in the room with the tiles and the dishes. We do work... More

Reading, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

During a recent snow storm, a friend and I stayed at this hotel. I arrived slightly before the check in time and was welcomed with a smile and a ready room. I had to make a change in the reservation the day prior to arrival. My requests was handled promptly. A minor problem with the room was discovered shortly after... More

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

It is so nice to hear such a wonderful review about our Hotel. It is our goal to deliver great service to every guest so that they feel confident in their selection. We value all of our customers’ comments and use it to examine what can be done to improve our hotel as well as what we are doing right.... More

Shreeport,LA
2 reviews
5 of 5 stars Reviewed February 12, 2014

This hotel has been a great find for an extended stay, especially if you travel with pets. The rooms are well appointed and clean. Great location, within walking distance to restaurants and shops. There is a nice walking park just down the road. Many perks, even covered parking! The best thing about this hotel is the GREAT staff!

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

We are very glad to know that you had great experience with your pet staying with you during your recent visit. It is very inspiring to know that you were satisfied with our services and our staffs’ efforts to make your stay comfortable were well appreciated. Thank you for your business and we hope that you will be more satisfied... More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 23, 2013

I stayed at this hotel recently and left with mixed feelings. First, the front desk staff were very friendly and helpful. However I have an issue with Management attitudes. I had received written confirmation about getting a Smoking Suite but when I arrived I was put in a small stuffy room with very little space for anything. I understand that... More

Was this review helpful? Yes
GMCandlewoodReading, Guest Relations Manager at Candlewood Suites Reading, responded to this review

We sincerely thank you for bringing to our attention how your recent stay was. Your detailed comments let us know how you felt during your visit at our Hotel. We would like to inform you that this issue will be dealt accordingly and we are deeply sorry that there has been inconvenience regarding your confirmed reservation. On behalf of the... More

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Additional Information about Candlewood Suites Reading

Address: 55 South 3rd Ave, West Reading, PA 19611
Phone Number:
Location: United States > Pennsylvania > West Reading
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Reading 2*
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Also Known As:
Candlewood Suites Reading Hotel West Reading

51 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We know what you need. Extended-stay travelers play by different rules and need a hotel that understands your unique needs. The Candlewood Suites, Reading, PA is designed with your travel needs in mind. Just minutes from downtown Reading and many local businesses such as Reading Hospital & Medical Center, Alvernia and Albright Colleges, we offer the amenities that make you feel at home. Our hotel features fully equipped suites with kitchens, room to spread out, space to work and space to relax. Plus, there's great shopping, dining and exciting entertainment at VF Outlet Village, Sovereign Center, and Goggleworks Center for the Arts just a short drive away. Stroll down Penn Avenue and experience the many unique shops and restaurants in West Reading. When it's time to get connected we know what you need free high speed Internet, cable, sports, and movie channels. And when you need to burn some energy the fully equipped fitness center will help melt the stress away. When you come to Reading, PA we know what you need. The Candlewood Suites is your best stay for a week, a month, or even a year. ... more   less 
Number of rooms
74

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