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Candlewood Suites Reading

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55 South 3rd Ave, West Reading, PA 19611
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Candlewood Suites Reading
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81 Reviews from our TripAdvisor Community

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Traveler rating
    39
    26
    10
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (19)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (16)
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Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you are looking for self contained accommodation, this is a great place. Good size kitchen, living area - and huge bed and bathroom. Close to West Reading food strip - about 4 blocks. Morning manager was a little off hand however, but the rest of the staff we brilliant and very helpful Above average hotel

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Mimi-oz, Thank you so much for the great review. You've mentioned some of our great amenities, including our kitchens, large bathrooms, and our close proximity to great shops and restaurants. I apologize for the morning manager but I am happy to hear the rest of the staff made you feel welcome during your stay and I will be sharing... More 

Hartford, United States
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for WWII Weekend with my family. Rates were decent, room was clean, a little noisier than I would like but nothing that made us lose much sleep. Front desk staff was friendly and helpful with questions about the area. Hotel is geared mainly towards business people, but if you just need a place to sleep for a night... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, Thank you for taking the time to write such a nice review about our hotel. WWII weekend gets very crowded so it was definitely a bit nosier than usual but I'm happy to hear that it wasn't too bad for you. I'm happy to know that the staff made you feel welcome during your stay. We have many... More 

Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

As some other reviewers have noted, there was a slight odor of cigarettes when we opened up the door to our room even though it was a non-smoking room. We did not report this to the front desk as we were exhausted after a very long day and just wanted to get a shower and relax. The room itself was... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Marita, Thank you for taking the time to write a review about your stay at Candlewood Suites West Reading. I apologize for the cigarette smell, I will be looking into this further to see how we can eliminate this problem. We certainly have a great team here and Greg keeps us all smiling and laughing throughout the day! He's... More 

ny, ny
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, friendly staff, comfortable room with plenty of room, walking distance to restaurants/coffee shops/farmers market, free laundry facilities. We were very pleased with the customer service we received during our stay.

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, I always enjoy reading our guest reviews and I'm happy to hear that you really enjoyed your stay with us. Our hotel definitely sits in a great location that is so close to many excellent shops and restaurants. The Sunday outdoor Farmer's Market makes for a fun day as well! Customer service and guest satisfaction are very important... More 

Goodyear, Arizona
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed her a few times in the past couple of years. The quality of this hotel has remained constant. The staff is great and the location is close to my customer. There is an array of dining choices nearby. The only thing I would see that is needing attention is the house keeping. I understand the rooms are... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Bob, Thank you for choosing Candlewood Suites when you stay in the Reading area. I appreciate the time you took to write this review and want to thank you for letting me know about the cleanliness issue you experienced during your stay. I like to use guest reviews as a learning and training experience for our staff. We will... More 

Bridgeport, Connecticut
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 3, 2015

I originally stayed at this property in October of 2014 for 3 days, and I was very impressed. My most recent stay was in May of 2015 for 1 day, and I am still very impressed. All of the rooms have full kitchens including a dishwasher, refrigerator, microwave, and all necessary kitchen utensils, pots, pans, dishes, and silverware. The rooms... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hello dragracingfan, Thank you so much for such a wonderful review of our hotel! I love hearing what our guests have to say about us, and it makes me happy to know that you really enjoyed your stay. We have so many great amenities for our guests, and it looks like you were able to take full advantage of them!... More 

Blaricum, Noord-Holland, Netherlands
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 13, 2015

We stayed for 5 days and it was comftable. The room was big enough for 3 women with lots of suitcases. It was cleaned since day 1. We just had a trouble because the receptionist gave us a key for another room and ended up opening that room and interrupting a romantic evening lol. Apart from that, the beds and... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Eva, Thank you for taking the time to write a review about your stay at Candlewood Suites West Reading. I cannot apologize enough that you were given key access to the wrong room. I am happy to hear the rest of your stay was comfortable and enjoyable! I hope that you will visit us again on your next trip... More 

Frankenmuth, Michigan
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 23, 2015

My room was clean and comfortable. I did not sit in the couch or the chair so I am not able to comment on them. My bed was very comfortable and the sheets were excellent. The desk chair was comfortable and I spent quite a bit of time sitting on it while I was working. The internet connection was good... More 

Was this review helpful? Yes 1
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Thank you so much for such a wonderful review about our hotel! A comfortable bed, reliable internet, helpful staff and fully functioning appliances and temperature control are all things that make for a great stay when traveling away from home. I happy to know we were able to meet all your expectations! It sounds like you got to do quite... More 

Phoenixville, Pennsylvania
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 7, 2015

I usually stay here when I am in town. Front desk persons are always nice and helpful. They have a place to buy snacks in the lobby. Washers and dryers are there for you to use on first floor..it's free. You can buy laundry supplies at front desk or little room with snacks. Shopping is close by. Quite a few... More 

Was this review helpful? Yes 1
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Deborah M., I just read your review about your stay at Candlewood Suites West Reading and wanted to thank you for choosing our hotel and for writing such a nice review! Two of our best amenities are our free on-site guest laundry and our Candlewood Cupboard and I'm happy that you were able to take advantage of both. Our... More 

Bellefonte, Pennsylvania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

I stay here every two weeks after getting treatments over at the Reading Hospital. The staff always greets me with a smile and usually by name. The beds are comfortable and clean. Greg at the front desk is the best!

Was this review helpful? Yes 1
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon Tom, Thank you so much for taking the time to write a review about your stay at Candlewood Suites West Reading! I really enjoy reading what our guests say about our hotel, and I'm happy to hear that you had a comfortable stay while with us. Greg really is awesome and we are lucky to have him here!... More 

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