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Candlewood Suites Reading

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55 South 3rd Ave, West Reading, PA 19611
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Candlewood Suites Reading
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Candlewood Suites Reading
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75 reviews from our community

Traveler rating
    37
    23
    9
    4
    2
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13
14
11
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blaricum, Noord-Holland, Netherlands
Top Contributor
68 reviews 68 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 5 days and it was comftable. The room was big enough for 3 women with lots of suitcases. It was cleaned since day 1. We just had a trouble because the receptionist gave us a key for another room and ended up opening that room and interrupting a romantic evening lol. Apart from that, the beds and... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Eva, Thank you for taking the time to write a review about your stay at Candlewood Suites West Reading. I cannot apologize enough that you were given key access to the wrong room. I am happy to hear the rest of your stay was comfortable and enjoyable! I hope that you will visit us again on your next trip... More 

Frankenmuth, Michigan
Top Contributor
75 reviews 75 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My room was clean and comfortable. I did not sit in the couch or the chair so I am not able to comment on them. My bed was very comfortable and the sheets were excellent. The desk chair was comfortable and I spent quite a bit of time sitting on it while I was working. The internet connection was good... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Thank you so much for such a wonderful review about our hotel! A comfortable bed, reliable internet, helpful staff and fully functioning appliances and temperature control are all things that make for a great stay when traveling away from home. I happy to know we were able to meet all your expectations! It sounds like you got to do quite... More 

Phoenixville, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 of 5 stars Reviewed April 7, 2015

I usually stay here when I am in town. Front desk persons are always nice and helpful. They have a place to buy snacks in the lobby. Washers and dryers are there for you to use on first floor..it's free. You can buy laundry supplies at front desk or little room with snacks. Shopping is close by. Quite a few... More 

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Hi Deborah M., I just read your review about your stay at Candlewood Suites West Reading and wanted to thank you for choosing our hotel and for writing such a nice review! Two of our best amenities are our free on-site guest laundry and our Candlewood Cupboard and I'm happy that you were able to take advantage of both. Our... More 

Bellefonte, Pennsylvania
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015 via mobile

I stay here every two weeks after getting treatments over at the Reading Hospital. The staff always greets me with a smile and usually by name. The beds are comfortable and clean. Greg at the front desk is the best!

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon Tom, Thank you so much for taking the time to write a review about your stay at Candlewood Suites West Reading! I really enjoy reading what our guests say about our hotel, and I'm happy to hear that you had a comfortable stay while with us. Greg really is awesome and we are lucky to have him here!... More 

Bucks County, Pennsylvania
Top Contributor
227 reviews 227 reviews
19 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed February 18, 2015

My first stay at a Candlewood Suite. large room, small kitchen, two full size beds tv and dvd with free dvd loans at front desk. free wifi. good for business in reading. quiet. clean. free parking. walking distance to MANY restaurants in West Reading. Would consider this chain in the future

Was this review helpful? Yes
Jill D, General Manager at Candlewood Suites Reading, responded to this review

Good Afternoon, Thank you so much for taking time to review your stay at Candlewood Suites West Reading. I'm thrilled to know that you enjoyed your stay and were able to take advantage of the many great amenities Candlewood Suites offers our guests. We are definitely in a great location and I agree, many excellent restaurants very close to our... More 

Wellsboro, PA
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 4, 2014

My husband and I stayed here for just one night on our anniversary weekend. We had trouble trying to find the hotel right away. we followed directions from google maps, but the street you have to turn on is small, and the sign for the hotel is not visible until you are past it, and by that time, you have... More 

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GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

I am glad that you found our accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I also regret to discover that you weren't... More 

philadelphia, pa
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 3, 2014

Was only there for 1 night visiting friends, so I didn't need or use the kitchen area. I imagine it would be very handy if staying for a week or more. I definitely enjoyed having a bedroom to retire to. However for a king size beds I had the smallest flatest pillows I have had in a long time. That... More 

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience, as well as satisfaction at our hotel is of utmost importance to us. We hope that everything... More 

Bridgeport, Connecticut
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 14, 2014

I stayed at this property from Oct. 9 to Oct. 11. The front desk personnel were friendly and courteous, and check in and out was fast and efficient. All of the rooms have full kitchens with pots, pans, and utensils; mine even had a dishwasher. The room was spotlessly clean, had a flat screen TV, a quiet A/C system, and... More 

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is so rewarding to know that we were able to provide a clean and comfortable experience. It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2014

My stay at the candlewood was very pleasant and the housekeeper janice who cleaned the first floor was very polite and informative about the area.However while checking out Sunday there was a big argument amongst the other two housekeepers there while they were yelling cursing and being boisterous which included the supervisor Nicole stirring up all the commotion with the... More 

Was this review helpful? Yes 1
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. However, we apologize for the inconvenience and situations that you had encountered during your stay around the housekeeping staff. We hope that you were satisfied with our hospitality on some staff and we look forward to seeing you again soon. More 

Pennsylvania
Top Contributor
94 reviews 94 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 28, 2014

First time staying here and visiting the Reading area. The hotel is located right off the main street (route 422/Penn St) and is very easy to find. The staff was very friendly and helpful at check in and check out . There is plenty of free parking. All the rooms are suites with full kitchens and separate living rooms and... More 

Was this review helpful? Yes
GMCandlewoodReading, Manager at Candlewood Suites Reading, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to... More 

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