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Holiday Inn Express Hotel & Suites West Mifflin

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3122 Lebanon Church Road, West Mifflin, PA 15122
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Holiday Inn Express Hotel & Suites West Mifflin
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90 Reviews from our TripAdvisor Community

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Traveler rating
    40
    26
    9
    8
    7
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28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (39)
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    (12)
All months
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The main lobby area of the hotel is currently being renovated but all the rooms have been completed. We loved our room (4th floor). It smelled nice and clean/fresh, beds were really comfy - and the hotel itself was surprisingly quiet, couldn't hear much noise from other rooms. I would say the area for improvement was the morning breakfast. We... More 

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Iowa City, Iowa
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Some of the complaints below are now irrelevant, because of the recent remodeling. The facility is now nice. R I asked for a single room king, and was given a newly remodeled suite the size of two rooms. Remodeling is still underway on the bottom floor, so my room must be quite recent. Overall I was happy with the furnishings,... More 

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Chesapeake, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

Our stay at this Holiday Inn Express was absolutely great!! The location was close to shops and restaurants and not far from the Waterfront in Homestead. Also this hotel was not too far from downtown Pittsburgh. The front desk staff was so kind and helpful especially a young lady named Alyssa. She was so wonderful in answering all our questions.... More 

Was this review helpful? Yes 2
Bonita Springs, Florida
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2015

We love the updated rooms! The décor is beautiful, the mattresses are comfortable and I love that we get standard size pillows instead of those ridiculous small square pillows that some hotels seem to be providing now. We travel to Pittsburgh many times each year to visit family and the Holiday Inn Express in West Mifflin is our new go-to... More 

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Clifton Park, New York
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 24, 2015

Wonderful Customer Service. Facility is currently renovation (6/24/15) some rooms have been updated others are being worked on. We were in a Double Queen updated room. Very nice, comfortable bed and bedding, bathroom clean. Always a pleasure to stay in a hotel with a complimentary Microwave, refrigerator and breakfast. We're here one night but returning on our way back to... More 

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1 review
1 of 5 stars Reviewed June 22, 2015

Do NOT waste your time or money! Upon checking in our first room had an air conditioner that was extremely loud, had to go find the maintenance man, he tried to tell me that all of the air conditioners sounded like that yet mine was the only one you could hear in the hallway! So we were given a new... More 

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Jlo53449, Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Hello there, Please accept our apologies for the condition of the hotel when you last stayed with us. Indeed we were under renovation as that time. We have since completed all renovation of rooms, and common areas. The result is beautiful! Everyone loves the outcome. I am sorry for any inconvenience the renovation may have caused you. Your comments mean... More 

Sellersville, Pennsylvania
2 reviews
4 of 5 stars Reviewed April 28, 2015

I stayed three nights for business in the local area. The hotel is close to town, shopping, restaurants, etc. Clean room, newly renovated. Wish the bathroom had a towel rack. Easy access to highways. Plenty of parking.

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed April 12, 2015

My husband and I often stay at this particular Holiday Inn. It is convenient and has actual suites. It is currently undergoing major renovations. They were started right after our last stay in February. We were hoping to stay in a newly renovated suite this trip, but it wasn't quite ready. Even though we were disappointed, the guest service supervisor,... More 

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David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I thank you so much for your praise about the hotel and about me!! I am thrilled that I was able to exceed your expectations. I really love this hotel and I believe in what we stand for when we work towards the IHG goal of creating great hotels that guests love. Just look at our hundreds of reviews on... More 

Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

Stayed for 2 nights in this Holiday Inn Express. Although the surrounding area in Pittsburgh is really quite drab, this hotel was booked for me by the company I was traveling with. It was like finding a little gem after a grueling five-hour drive in fog and rain, and getting lost. When I arrived later than expected at the hotel,... More 

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David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise on Tripadvisor.com and to thank you for taking a minute out of your busy day to tell us about your experience. Given the very nature of the hotel business, the hours are long and demanding. Day... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed February 13, 2015

I was in the hotel business for 7 years and could not of been any happier with our visit. My daughter and I stayed there for a week for a business trip and I was very pleased with the service and room quality! Everyone was so nice there! I would highly recommend staying here to anyone!!! Great job! Keep up... More 

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David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

When we get any 5 star review from one of our previous guests it is cause to celebrate! It is even more exciting coming from someone such as yourself, who has worked in the industry! You know all of the hard work and dedication it takes behind the scenes to create an atmosphere tailored to the needs of so many... More 

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