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All 5 West Mifflin hotels

Holiday Inn Express Hotel & Suites West Mifflin

2.5 of 5 Hotel   |   3122 Lebanon Church Road, West Mifflin, PA 15122
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Ranked #3 of 5 hotels in West Mifflin
A recent review
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72 people have reviewed this hotel

Traveler rating
    28
    21
    9
    8
    6
See reviews for
23
16
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Its a really nice hotel all the staff was very nice but alyssa was by far the nicest she really went the extra mile to make sure I was satisfied and happy when I do come back shes the reason why. Alaetra was great as well very well mannered very nice kept telling me if I need anything to let... More

Was this review helpful? Yes 2
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

A huge thank you for your outstanding kudos for our Front Desk team. We are very fortunate to have built a service oriented staff that do not simply come to work to collect a pay check. We have developed a dedicated family of individuals that love their jobs because of the guests' who stay with us. They are focused on... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Since this was my first business trip, I went for the hotel closest to my destination. Upon check-in, I was greeted by David, who upgraded my room & was extremely helpful! The room was great - clean & didn't smell, & actually way more than I expected. The mini-fridge & microwave made my short stay better, and the fabulous jacuzzi... More

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We would like to sincerely thank you for your outstanding review! We are happy to hear that you had a fantastic stay and that you found our level of service to be better thank expected! Our primary goal is to always provide clean, modern rooms with great amenities at a great rate and to show each guest better than expected... More

Cresskill, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I booked the jacuzzi room for our anniversary since we were travelling for other reasons and requested early check-in. However, when we arrived later than expected, the room wasn't ready. Checking later, the room still wasn't ready due to a full house the night before and we were disappointed. The front desk manager, David, not only gave... More

Was this review helpful? Yes 2
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for your kind and awesome review! This is exactly how I train each and every one of my staff members to embrace hospitality at our Holiday Inn Express - Pittsburgh, West Mifflin. Our hotel is a very popular one. It is not rare for our hotel to sell out quickly. Our dedicated housekeeping staff work very hard to... More

Gaithersburg, Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family was in town for a funeral and we could not have been more pleased with the staff during our stay. David, Joanne, Ray and team were extremely accommodating and made sure we had everything we needed. Thanks so much for making a difficult situation so enjoyable!

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I could not be happier that you found our service and staff to be so amazing! You witnessed and experienced hospitality and service at its best. Each of our staff members thank you for your written form of applause. We anxiously await for any future opportunities to meet your lodging needs! More

Berryville, Virginia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed the weekend of 6/27/14 for two nights and had a nice stay. The staff was all very friendly and the breakfast in the morning was convenient and very good (my 4 yo loved the pancake machine). During the day there was water and lemonade in the lobby which was a great perk in the hot afternoons. The cons... More

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We want to sincerely thank you for your review! It is great to know that you found were happy with your stay. You saw for yourself the commitment our staff has for providing awesome guest service. We are thrilled to learn that you enjoyed the breakfast in the mornings and the snacks in the evenings. That is what it is... More

Edmond, Oklahoma
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was clean. Breakfast was amazing. Staff was friendly when we checked in and when we were eating breakfast. The beds were soft and clean. The manager personally brought a crib to our room before we even got there. Parking was easy. They had Bath & Body Works shampoo and conditioner and lotion. There were NO bed bugs at all... More

Was this review helpful? Yes
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for the great review! I am proud, to say the least, that we exceeded your expectations! You saw for yourself what we want each and every guest to experience. Consistent excellent customer service and clean comfortable rooms along with a great breakfast to kick of your day! Keep us in mind the next time you travel. It is... More

Philippi, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was nice, super comfy beds and excellent staff. The bathrooms were smaller than a lot of hotels we have stayed in and there were some issues with the linens but overall nice stay. The staff was very friendly especially the manager , David. There was an issue with our credit card but he worked through it so that... More

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I sincerely appreciate the time you took to share your thoughts about our hotel and about our staff. In my opinion it can take years to form a loyal relationship with a guest. Lets face it you have a lot of choices out there and you want to make a well informed decision when making a certain brand your "hotel... More

Usakos, Namibia
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for a few days going to Kennywood and then a Pirates game. The breakfast was great. They had a pancake machine. Wow! Big eating area too. We enjoyed our stay. The hotel was clean and the staff was nice. Not the most convenient area if spending most of your time in downtown but if doing Kennywood like we... More

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We appreciate the fact that you took time out of your busy schedule to share your thoughts about our hotel! Thank you! We often hear a lot of praise about our excellent customer service throughout each department of our hotel. We hear many guests rave about the cleanliness and the comfort of our modern guest rooms. We even hear people... More

York, PA
Top Contributor
93 reviews 93 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 23, 2014

Stayed here while moving an elderly relative from one apartment to another. I have to be honest when I say that we spent very little time in the room but, the time spent there was very comfortable. The room was nice size and the price was excellent compared to other two queen bed rooms in the area. The breakfast, which... More

Was this review helpful? Yes 1
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for sharing your experience! I am so happy to learn that you had a great stay at our hotel and that during those times in your room you were comfortable and relaxed. That is the goal of every staff member at our property! Regarding your observation about the Breakfast Bar Attendant. Thank you. It is because of your... More

Tulsa, Oklahoma
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Absolutely loved our stay here. The condition and cleanliness of the rooms, lobby and breakfast area were clean and comfortable. Every staff member was courteous and cheerful. The help we received from manager David and the rest of the front desk staff in looking for recommendations for restaurants and directions were fabulous. We had a great time with family and... More

Was this review helpful? Yes 2
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Wow! I could not be more pleased by your encouraging comments! I will share your very nice comments with all of our staff! They, too, will be encouraged by your kind remarks. Come back and see us again next time you are in the area! There are a lot of great things getting ready to happen at our hotel! More

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Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Road, West Mifflin, PA 15122
Phone Number:
Location: United States > Pennsylvania > West Mifflin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel West Mifflin
Holiday Inn West Mifflin
West Mifflin Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 
Number of rooms
91

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites West Mifflin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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