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All 5 West Mifflin hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   3122 Lebanon Church Road, West Mifflin, PA 15122
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65%
Ranked #4 of 5 hotels in West Mifflin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Rich G Ithaca, New York
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58 people have reviewed this hotel

Traveler rating
    22
    16
    8
    7
    5
See reviews for
18
13
3
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Ithaca, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I ended up here by accident, when the hotel I booked in another Pittsburgh suburb "walked" me after being sold out of the suite I reserved. Glad I came, and I'll definitely be back! Spotless whirlpool suite, great hot breakfast with omelettes and warm biscuits, nice people. Close to downtown Pittsburgh and an easy commute to PNC Park. Great place... More

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Topeka, Kansas
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've always been a Marriott girl, but stayed recently in a couple of different Holiday Inn Expresses on a cross-country move because the chain is pet friendly. The staff at the hotel was very accommodating and friendly. The rooms were clean, the rates were excellent and the hot breakfast was very good...and free!!! I might just become a Holiday Inn... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed February 18, 2014

This was by far, the worst Holiday Inn Express I have ever stayed in. We checked in late (approximately 10:00 P.M.) and our room was like a sauna when we entered. It took quiite some time to cool down so we could sleep. The pillows and bed were very uncomfortable, not up to the standards of other Holiday Inns. We... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear pagal1966, Thank you for your review regarding your recent stay with us. We are sorry for the issues you experienced at our hotel. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely,... More

Louisville, Kentucky, United States
2 reviews
5 of 5 stars Reviewed November 1, 2013

I arrived around 7pm or after on Oct 19 for two nights with my husband from Kentucky. We drove up for the Steelers game. Our GPS got us lost but we finally found it and they already had us checked in and all we had to do was show our ID etc and go to our room. When we arrived... More

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Hanover, NH
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 17, 2013

We needed a suite for our family of 5. This gave us the room. We had a King suite. Wish the 2 rooms had a door that shut between them so we could cut down on noise when some of the family was awake & some was asleep. We had a jacuzzi suite. We thought that would be great, get... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear abbategocubs, Thank you for taking the time to post your comments. I am glad that your room accommodations sufficed your needs. It is always hugely motivating on our part to receive commendable feedback from valued guests like you. Your additional comments have been noted and we will use them to consider for improvements. I hope you see us soon... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2013 via mobile

We arrived at the hotel for check-in and we were told that the rooms were still being cleaned so we could not check-in yet. Since we were traveling with our children we decided that we would proceed with the scheduled plans of the day and come back later to drop off our thinslgs as we had secured reservations. We came... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear bestill_716, Thank you very much for sharing your experience with us. We appreciate you taking the time to help us continually improve our guests experience. I am sorry to hear the trouble you had during your visit. I sincerely apologize for the inconvenience our service level has caused you and for the poor customer care you had with our... More

Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 4, 2013

We've stayed regularly at this hotel for the past 7 years, when visiting family in the area. We like to bring along our small dog, and this is one of the very few hotels in the Pittsburgh area that is pet-friendly as well as somewhat affordable. It's gone through its ups and downs over the period we've been staying there,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ellenbeepa, Thank you for taking the time to write a review about your experience with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our valued guests, to let us know how we are doing and how we can better meet... More

Elkridge
Top Contributor
53 reviews 53 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 1, 2013

I stayed here when returning home from a family event. It had been several years since we had stayed here. This is a bit of an older property but I remembered that service was very good here and that they take pets, which I appreciate, even though I did not have my dog on this trip. I may have been... More

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Lancaster, Pennsylvania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2013

My wife and I enjoyed a three-night stay at the Holiday Inn Express in West Mifflin, PA. Our first floor room was quiet, clean, comfortable and well-equipped. Breakfast area was well-stocked with the usual cold items, eggs, bacon, etc. Staff were all friendly and helpful. I believe this property may recently have has some renovations because the lobby and breakfast... More

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Tucson, Arizona
Top Contributor
128 reviews 128 reviews
50 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed May 1, 2013

We stayed at the Holiday Inn Express West Mifflin last summer on the way back from the Brooklyn Cruise Terminal while visiting relatives in Bethel Park and picking up our dog and cat at a local kennel in South Park. We didn't check in until very late. I remember it was about 8:30PM. We wanted to hurry to our room,... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear LCargillTucson, Thank you for your feedback and for choosing our hotel. I apologize that this visit was a disappointment for you particularly with the service received upon check in and breakfast conditions being sub par. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. We will certainly use... More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel West Mifflin
Holiday Inn Express Hotel And Suites
Holiday Inn West Mifflin
West Mifflin Holiday Inn
Address: 3122 Lebanon Church Road, West Mifflin, PA 15122
Phone Number:
Location: United States > Pennsylvania > West Mifflin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in West Mifflin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 
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