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All 5 West Mifflin hotels

Extended Stay America - Pittsburgh - West Mifflin

2.5 of 5 Hotel   |   1303 Lebanon Church Rd, West Mifflin, PA 15236
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Ranked #3 of 5 hotels in West Mifflin
A recent review
3 of 5 stars Reviewed December 26, 2013
Chuckfrombath Bath, Pennsylvania
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19 people have reviewed this hotel

Traveler rating
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    2
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    2
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11
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Bath, Pennsylvania
Senior Contributor
45 reviews 45 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 26, 2013

Got to the place about 9pm and no person at front desk...after 10 minutes of shouting we called the emergency number on the desk phone...we get an answer and a tall guy holding his mobile phone steps out of the back room and curtly asks us 'You checking in?'...We replied 'yes' LOL. We found the room clean but hate the... More

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Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2013

Just like being home ! This hotel has everything even the family. The staff makes you feel at home and anything you need they will assist ! I mentioned we were going to try to take in a movie and when we came down there was a list of local theaters and movies times waiting for us. Everyday there is... More

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Thank you so much for the kind review! Glad to hear that you enjoyed the grab-and-go breakfast during your stay with us. It was our pleasure having you and so nice to know that the staff made you feel like family! We hope to see you again! More

Baltimore, Maryland, United States
2 reviews
5 of 5 stars Reviewed November 6, 2013

I needed a one-night stay for an interview in Pittsburgh in 11/2013. Got a good deal through Priceline. It had all I could need - it was clean, bed was comfortable, the kitchenette and bathroom were well-equipped, the receptionists were helpful and friendly, and I grabbed a very adequate breakfast on my way out (literally!). I couldn't have asked for... More

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encino ca
1 review
4 of 5 stars Reviewed October 29, 2013

Clean, comfortable accommodations and friendly staff. Only drawback is the divided highway it's located on, must exit one way and make a U-turn if you want to go the other way. This was the better of my 2 Extended Stay experiences to date.

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Kim - I am glad to hear that your stay at our hotel was a pleasant one. Thank you for the kind words about our staff and how comfortable your room was. I am so glad that we provided you with a great experience and hope we can do so again in the future. More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed September 30, 2013

My friend and i got flooded out of our apartment and we had to go to a hotel! Christina, Lynette, Ang, Amber, Amanda, and Kameh are the best staff in the hotel industry! They went out of their way so many times over for me. I stayed from July 30th till Sept 30 2013 and had we could not ask... More

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Renee - Thank you so very much for the kind words regarding your recent stay with us! It was our pleasure to have you both, even though your stay was unexpected! We strive to provide our guest with a great experience during their stay and I am pleases to hear that Christina, Lynette, Ang, Amber, Amanda, and Kameh provided that... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2013

Once again, a sad event brought us to the South Hills and once again the hospitality shown to us by the staff made our stay so much easier. The room was clean. The bed was very comfortable. The breakfast was small-but the fruit was appreciated and the coffee great. In the two times that we have stayed here in the... More

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

I would like to take a moment to send my deepest sympathies to you, from all of us, for your loss. Thank you for the nice comments about your stay with us! It prides me to know that the staff's warm & inviting nature, helped to make your difficult time just a little easier! I will be sure to pass... More

Middle Island, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 24, 2013

my family and I traveled from new York to see family in Pittsburgh upon entering the room the bed had hair and stains on the sheets and covers. We told the desk person to put us in another room which also had hair and cigarette burn in the sheets. We told the night person we could not stay here and... More

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Matt - I want to thank you for sharing your experience with us, as we utilize all feedback to help better our hotels offerings. The issue with the bed linen in your guestroom is unacceptable and has promptly been addressed. As well, I am going to be coaching the entire staff on how to provide better customer service moving forward... More

Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2013 via mobile

Landed here on business. The traffic situation around the hotel is rough. The hotel has been recently renovated and the rooms are pretty nice. They contain a kitchen and full fridge. They need to do a better job cleaning as my room contained food crumbs from the previous guest. The "free" breakfast was a joke- oatmeal bars and apples. There... More

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Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Thanks for taking the time to give us review of your experience! We apologize that our Grab and Go breakfast did not meet your standards. We will use your comments to better coach our staff. We would love the opportunity to better serve you should your travels bring you back to our area. More

Needham, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 20, 2013

This hotel is clean and quiet. Beds were comfortable, bathroom clean, and the windows opened up. We were on the back side and looked over trees so we had privacy. Would visit again. Staff was very helpful at both check in and check out.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

Thank you for taking the time to write a review of your stay with us. We are so happy hear it was an enjoyable one! Your feedback is important to us to continually provide our guest the best customer service and comfortable stay. We hope to see you again, if your travels bring you back to the area! More

Ashland, Oregon
2 reviews
1 of 5 stars Reviewed August 9, 2013

The entire floor we were on wreaked of smoke. The walls seemed thin, especially from the ceiling, people were stomping around all night. There were also so many blinking lights in the room it was hard to fall asleep. There was trash under the bed and the linen all smelled of smoke. Glad we only had to be there one... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Pittsburgh - West Mifflin, responded to this review

I have just read your recent response about your stay with us. I am very sorry to hear that your stay was less than desirable. Our mission is to provide our guests with a fresh and comfortable room, as well as great customer service, so I regret hearing that we fell short of that! Please know, this property is non-smoking,... More

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Additional Information about Extended Stay America - Pittsburgh - West Mifflin

Address: 1303 Lebanon Church Rd, West Mifflin, PA 15236
Phone Number:
Location: United States > Pennsylvania > West Mifflin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in West Mifflin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Pittsburgh - West Mifflin 2.5*
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