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All 5 West Mifflin hotels

Comfort Inn

2.0 of 5 Hotel   |   1340 Lebanon Church Road, West Mifflin, PA 15236
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44%
Ranked #4 of 5 Hotels in West Mifflin
A recent review
5 of 5 stars Reviewed July 9, 2014
Patty R Guys Mills, Pennsylvania
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49 reviews from our community

Traveler rating
    11
    9
    11
    8
    10
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18
11
3
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Ypsilanti, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 20, 2014

Our room was not clean. Dust and hair were visible on the carpet around the edges of the room and on the bathroom floor. Toilet was moldy. Beds not especially comfortable. Breakfast room way too crowded and awkward. Music was playing well after midnight. I'd find someplace else next time.

Was this review helpful? Yes
pa439, General Manager at Comfort Inn, responded to this review

Dear Dawn M., I am sincerely sorry that you weren't happy with your stay. I would love to make it up to you. Please contact me at (412) 653-6600. We strive to provide excellent service to our guests. The staff and I are very unhappy that we disappointed you. Kind regards, Patrice Leary General Manager More

Guys Mills, Pennsylvania
1 review
5 of 5 stars Reviewed July 9, 2014

We were very pleased with our stay. Employees were very friendly and most helpful. Rooms were very clean as well as the common areas. We would definitely recommend this hotel and would stay again if we are in the area.

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Saint Augustine, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 3, 2014

Our room was clean and comfortable. The breakfast offered a wide selection and was tasty. Everyone was nice. It was a good location for us to take a walk in South Park and then visit people in Bethel Park, where we used to live.

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Carlisle, PA
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 28, 2014

Honey & I made a spur of the moment trip 'just for the weekend' out to Pittsburgh. We decided to stay at this hotel because we were involved in the 'stay 2 nights get one free' promo, and this was reasonably priced and sort of close to the city. (more on that promo later) The ground floor room was small... More

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Monterey
2 reviews
5 of 5 stars Reviewed June 23, 2014

We stopped staying at this hotel for security reasons. On this trip we decided to give it another try and we're glad we did. All previous security issues were well taken care of. The staff was great and quickly accommodated my request for another room on a higher floor. I can truthfully say we'll be returning to this hotel in... More

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pa439, General Manager at Comfort Inn, responded to this review

Dear Timothy S: Thank you for the great review. We are happy to have you back! Patrice Leary General Manager More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

My husband and I stayed here for four nights of our eight night stay in the Pittsburgh area. We arrived late after a 10.5 hour drive, and check in was quick and painless. Members of the staff were friendly and accommodating. The rooms were clean. The beds were comfortable. The pillows were supposed to be a mixture of soft and... More

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pa439, General Manager at Comfort Inn, responded to this review

Dear LWM12: Thank you for the great review. We hope to see you again. Sincerely, Patrice Leary General Manager More

North Canton, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Had a recent stay with a "burning smell" in the room (from ac) and phone didn't work. They did respond very quickly and offered us another room or a reduction in our room rate.We were satisfied with the resolution.

Was this review helpful? Yes 1
pa439, General Manager at Comfort Inn, responded to this review

Dear Cindy B: Thank you for your review. We have addressed the smell and corrected the problem. We look forward to your next visit. Sincerely, Patrice Leary General Manager More

Waldorf, Maryland
1 review
5 of 5 stars Reviewed June 13, 2014

I have been coming to this Comfort Inn, West Mifflin, Pa., for many years. Once I stayed at another hotel and was not happy and went back to Comfort Inn. If I ever have any problem, the staff is more than willing to handle it. I will continue to use this Comfort Inn when I visit Pittsburgh in the future.

Was this review helpful? Yes
pa439, General Manager at Comfort Inn, responded to this review

Dear Sir/Madam, Thank you so much for taking the time to write a review. The staff and I really appreciate it. Thank you for continuing to stay with us through the years. We are very pleased that you enjoy your stay. Sincerely, Patrice Leary More

Aliquippa, Pennsylvania
1 review
1 of 5 stars Reviewed June 8, 2014

I didn't really have high hopes going in the door, but my husband and I chose to stay at this hotel as he was in a wedding nearby. My first impression was "dirty". There is a table in the lobby that has probably not been dusted in months. Upon first glance, our room seemed to be ok. That all changed... More

Was this review helpful? Yes
pa439, General Manager at Comfort Inn, responded to this review

Dear Ms. Jacqueline B. On behalf of our entire team, I would like to apologize. Your satisfaction is important to us Please call me at 412 653 6600. I would like to have an opportunity to compensate you. Thank you, Patrice Leary General Manager More

West Mifflin, Pennsylvania
1 review
5 of 5 stars Reviewed May 13, 2014 via mobile

I travel extensively due to my line of work. I am a Elite Diamond member of the choice rewards program through choice hotels. I mention this only to explain, I will only stay at choice hotels throughout my travels 320 days a year. This hotel spares no expense on quality though and through. Breakfast is excellent! They serve grits, I'm... More

Was this review helpful? Yes
pa439, General Manager at Comfort Inn, responded to this review

Dear Jon, Thank you so much for the great review. We value your business and look forward to seeing you again. Thanks again, Patrice Leary General Manager More

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Additional Information about Comfort Inn

Address: 1340 Lebanon Church Road, West Mifflin, PA 15236
Phone Number:
Location: United States > Pennsylvania > West Mifflin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel West Mifflin
West Mifflin Comfort Inn

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