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Holiday Inn Express Sharon/Hermitage

Certificate of Excellence
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3060 Spangler Rd, West Middlesex, PA 16159
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Holiday Inn Express Sharon/Hermitage
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Ranked #1 of 4 Hotels in West Middlesex
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Cubsfan1945 Charleston, South Carolina
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202 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charleston, South Carolina
Top Contributor
136 reviews 136 reviews
20 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed for two days - one day too long. On the second day we left the room at 10:30 and returned around 3:00. The room had not been cleaned. We were told that the housekeepers work from 8:00-4:00 and clean first the rooms where people checked out. We did not know we had to stay out of the room... More 

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North Kingstown, Rhode Island
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at a few Holiday Inn Express hotels, this one tops them all. We walked in to the lobby and were greeted with a sign that announced the Manager's Cocktail hour. So welcome after a full day of driving! Snacks and a beverage and we didn't have to go down the road! There was a popcorn machine in the... More 

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your review of our Award-Winning hotel. All of our associates are genuinely involved in offering an exceptional hotel experience. We're glad that you were able to enjoy our managers' reception and all the amenities we offer throughout your stay. We hope to see you again during your travels. More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the first friendly greeting by the front desk to the goodbye on our way out, this was without a doubt a tribute to good management of a property. Everyone on staff was friendly and helpful, the entire property was extremely clean, and the rooms were well equipped, modern and up to date. Highly recommend.

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you so much for recognizing our associates. They truly work hard to offer a clean and welcoming hotel experience. A nice hotel is just a nice hotel; people make the difference. We appreciate your business and hope that you will visit again. More 

Galway, New York
Top Contributor
50 reviews 50 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff members were very friendly and attentive and our room was wonderful! The building has been recently renovated and both our room and bathroom were spacious, clean and comfortable. Little personal touches made staying here even better. Cookies and fruit in the main lobby, popcorn and candy in our room, a free breakfast in the morning. All in all,... More 

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your acknowledgement of our associates who truly strive to create an exceptional hotel experience. In fact, all the personal touches mentioned were developed from associate ideas. Thank you for naming us "Best hotel". We hope to see you again. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 5, 2015

My family of 5 stayed here 2 Saturday nights in a row and decided this was the best road trip hotel we've ever visited. Our family fit comfortably in a suite with 2 double beds and a sofa bed. My 3 kids loved the pool, and the hot tub was also nice. Rooms recently renovated were attractive and very clean.... More 

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, It's great to gain a family perspective on their hotel experience. We are pleased to see that you enjoyed the pool area and breakfast. Thank you for recognizing our associates who strive to offer the best hotel visit. We appreciate the recommendation of our hotel and we hope to see you again. More 

Richmond Heights, Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2015

Always enjoy staying here when we return the a Valley. Extra perks such as soup, coffee, snacks, munchies throughout afternoon and evening. The staff is friendly and helpful. We had to bugout early due to weather conditions, but usually enjoy breakfast.

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for commenting on your recent stay. Did you know that all the extra "perks" are actually associate ideas? Our team strives to meet guest needs and studies how our guests use our facility. As a result, the evening soup and snacks were developed and implemented by our associates with great results. We appreciate your business... More 

Gilbert, Arizona
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 1, 2015

I was in town in early February and stayed at this Holiday Inn Express, and as always, it was great. The rooms are comfortable, breakfast choices are good, and the hotel staff will go out of their way to make sure your stay is comfortable. The bottom floor of the hotel was being renovated but it never interfered with my... More 

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Our associates strive to make each guest welcome and comfortable. We are pleased that they fulfilled that promise during your stay. Although we are under renovation, our team is trying to make the process as inobtrusive as possible. We hope you will return to see our finished product. Thank you for your business and we hope to... More 

North Hills, Pennsylvania, United States
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2015

PROS: very quiet in the back of the hotel, very welcoming staff when you check in, popcorn and cookies made fresh in the lobby in the evening. Chocolates and champagne await you in your suite. Beautiful Paris themed room, jacuzzi was luxurious, the fireplace was perfect. Lovely sitting area. Cute little dinette, unbelievable but the coffee in the room was... More 

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, As mentioned, you and I have had some email conversations already however I just want to thank you for being our guest and for writing such a thorough review of your stay. We certainly appreciate your insight and your business. Just so you and others are aware, we are currently under renovation and out hotel will offer... More 

Columbus, Ohio
Top Contributor
187 reviews 187 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 2, 2015

We stayed overnight while visiting family in the area. This hotel consistently ranks high on comfort and convenience. This place is always clean, the rooms are large, the beds are comfortable and the bathroom towels are plush. They offer a free breakfast, free afternoon munchies and a free "cocktail party" during the week. How can you not love this place.... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your review. It certainly offers all the great bullet points of why guests enjoy staying with us. We are proud to be an Award-Winning hotel since the day we opened ten years ago and we continually strive to provide an exceptional hotel experience. Thank you for making us your "go-to" hotel and we hope to... More 

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed January 9, 2015

while staying in the area for business, this hotel really knows how to make you feel like you are staying at a home away from home. the service was fantastic! the front desk staff was very inviting and always assured me that if there was anything I needed throughout my stay I could just simply ask! the breakfast server always... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for sharing your service experience with other travelers. Our associates strive to offer an exceptional hotel experience and are sincere in wanting to exceed your expectations. We appreciate your business and look forward to your return. More 

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