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Holiday Inn Express Sharon/Hermitage

Certificate of Excellence
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3060 Spangler Rd, West Middlesex, PA 16159
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Holiday Inn Express Sharon/Hermitage
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Ranked #1 of 4 Hotels in West Middlesex
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
SouthsiEEED Chicago
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211 Reviews from our TripAdvisor Community

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Traveler rating
    181
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a stopover for one night. We came away wishing we could have stayed longer. The good: Hotel staff was exceedingly cordial, professional, and efficient. At registration, Angela made us feel as though our presence had absolutely made her day. The room was spotless, roomy, well-appointed, and very comfortable. The grounds were immaculate, including a large, landscaped outdoor sitting... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for calling us "the real deal". Our associates strive to offer the best in cleanliness and friendliness. We appreciate your recognition of one of our staff. Thank you for your business and we wish you safe travels. More 

Ann Arbor, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I wish I could remember the name of the manager who checked me in--he was great and went out of his way to find me a room that was on the top floor, rather than the first floor as originally booked. He really worked at this--I was impressed. I've stayed here a number of times and it's true what many... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We are so glad you found us and that our night manager was able to find accommodations suited to your particular needs. Our associates truely care about providing an exceptional experience for our guests. Their efforts have resulted in our property being honored with the coveted Kemmons Wilson' Spirit of Hospitality Award. This award is given to... More 

Tybee Island, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Easy access and parking, extras extras...breakfast full of variety and customer service THE best. Treated my family LIKE family...went above and beyond. Felt like home away from home. Gave great recs for local eateries, housekeeping staff pampered us. I would give 10 stars if available......

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Can you see us blushing?? Thank you for such a raving review and for being our guests. We certainly hope to you and your family again. We wish you safe travels. More 

Chandler, Arizona
Level Contributor
115 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay a couple of night to attend a friends wedding and was pleasantly surprised. We were welcomed by a very friendly staff. Checked into our room which very clean and modern. The breakfast had a great selection and a very helpful staff. Will check in again when we return to this area.

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for making us a part of your special event. We appreciate your review and hope that you will return to stay with us again. More 

Fort Sill, Oklahoma
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was by far the best HIE we've ever stayed at. Everything is renovated and upgraded. The staff was wonderful and very welcoming. We were met with fresh cookies at the desk and then visited the lounge for 25 cent cocktails and free soft drinks along with free burgers, dogs, and all the fixins. If we ever venture through West... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for sharing your experience and being such a "fan" of our property. All of our associates strive to provide the best in quality service and product. Our guests have repeatedly voted us as one of the best in the brand since our hotel opening in 2004. Thank you for being our guest and we hope... More 

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was a complete surprise. They offer you a refreshment as you check in and are very friendly. The lobby has a breakfast nook off it which has snacks in the evenings like corn dogs, soup, beverages, cookies, popsicles and chips for guests on the house. They also have a hot tub and pool with a view of the... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We are so pleased that you were able to relax and enjoy your time with us. Thank you for taking the time to share your experience with others. We hope your review will encourage others to visit with us. We appreciate your business and wish you safe travels. More 

Greenville, South Carolina
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm not a priority or platinum member but they treated me like I was someone special. The hotel looked and smelled great. The front desk staff was excellent, the happy hour provided many varied snacks and drinks. The fitness room was very well kept, the pool was great and the room...The room was outstanding. Complimentary microwave popcorn, drinks in the... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your enthusiasm for our Award-Winning hotel. Our associates truly enjoy our guests and strive to treat each one as a VIP. Yes, our property offers specialty themed suites as well as large luxury suites. These rooms offer a wonderful "escape". Thank you for being our guest and we hope to welcome you again to our... More 

Liberty, New York, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the only property I have experienced that took you to Venice with vaulted painted sky ceilings to statuary and fountains with rolling water falls off the back porch. Every hotel amenity one could imagine and you simply have to visit in order to see what special the managers and owners have to offer for that evening. Need less... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for such a beautiful review. Yes, our hotel design is unique for the brand and the result of the creative efforts of our ownership. Our goal is to offer not only a quality product but also a soothing escape in Western, PA. We appreciate your business and wish you safe travels. More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We recently stayed here for a wedding. We were very impressed by the helpfulness and friendliness of the staff, the cleanliness of the hotel, and especially with all the extras. Lots of (free) food always available - not just breakfast, but also snacks during the day including fresh cookies and hot soup, plus goldfish crackers for the kids. They even... More 

Was this review helpful? Yes
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for making our hotel a part of your special event. We are pleased to see that you enjoyed our pool area as well as many of the snack options available in the hotel. We hope your review encourages others to stay with us. We appreciate your business and wish you safe travels. More 

Charleston, South Carolina
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 25, 2015

We stayed for two days - one day too long. On the second day we left the room at 10:30 and returned around 3:00. The room had not been cleaned. We were told that the housekeepers work from 8:00-4:00 and clean first the rooms where people checked out. We did not know we had to stay out of the room... More 

Was this review helpful? Yes 1
expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Guest, We are sorry we did not meet your expectations. Our staff always strives to provide the highest level of customer service to accommodate our guests' needs. We appreciate your comments and wish you safe travels. More 

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