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All 4 West Middlesex hotels

Holiday Inn Express Sharon/Hermitage

2.5 of 5 Hotel   |   3060 Spangler Rd, West Middlesex, PA 16159
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Holiday Inn Express Sharon/Hermitage
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94%
Ranked #1 of 4 hotels in West Middlesex
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
bocamomma bocamomma
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175 people have reviewed this hotel

Traveler rating
    151
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    6
See reviews for
71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
bocamomma
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed here for local class reunion ! Amazing place clean , the staff is friendly and helpful! beds comfortable ....the spa/hot tub in the pool area was clean and not crowded ...the pool was pretty ...outside the indoor pool area is a garden area with waterfall koi pond and seating VERY NICE! the breakfast was good the pancake machine was... More

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Litchfield, Connecticut
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The service from check in to check out is superb. The bed is the best hotel bed we have ever enjoyed. The room was spacious and comfortable. The halls were quiet. The free breakfast in the morning was superior. The eggs were not the usual dry scrambled eggs, but moist and warm with some basil. The bacon was crisp. Just... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your review of our hotel. The detail on the breakfast bar was nice. Many travelers believe all limited service hotels offer the same breakfast but our staff strives to make breakfast a more enjoyable experience. Thank you for making us your "half-way" stop on your trip. We hope to see you again. More

Cranesville, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My sister & I stayed at the Holiday Inn Express in Sharon/Hermitage PA area for a weekend of shopping. I have to say , that in all my years of travel...This Hotel had the best customer service I have ever received. All the staff, every shift, went out of there way to be friendly and helpful! the room was great,... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Debra, Wow! Thank you for declaring our service as "Best Customer Service Ever"! We are humbled and appreciative of the claim. We are very pleased that you enjoyed your guest room and hotel amenities. Please come back and visit. More

Columbus, Ohio
Top Contributor
100 reviews 100 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very nice, clean, and comfortable. The staff was extremely friendly. We were offered cold drinks when we arrived. They had a nice greeting for us every time they saw us & asked if there was anything we needed. They even left a phone message for us, letting us know that if we needed anything at all, to... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Debra, Thank you for your comments and for recognizing the efforts of our staff. Sounds like you discovered our managers' reception on Wednesday evenings and were able to sit down with us and enjoy. Our patio area with waterfall, Koi pond, and putting greens is a beautiful place to relax outside of your guest room. We appreciate your business... More

Cincinnati, Ohio
Top Contributor
127 reviews 127 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at this hotel really do try hard to please the customers. They offered us each a cold drink when we checked in which was nice. As for the rooms, they are clean, but the walls are thin. We heard people up and down the hallway more than in other hotels. The people above us sounded like elephants walking... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Libby, Thank you for sharing your experience at our hotel. We appreciate your acknowledgement of our staff. The "stumble light" you mentioned in our bathrooms is actually an associate idea that was implemented to help guests find their way in a dark room. We have received many positive responses to the lights. We are disappointed to hear that the... More

Xiamen
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel in June for a family reunion. The hotel was everything I wanted--Large room, very clean, air con quiet, front desk very friendly and helpful, breakfast excellent. The only drawback was housekeeping came so late we opted out of having our room cleaned, but saved on the tip. I just gave them our trash and asked for... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, We appreciate your review and are pleased to see that you enjoyed your experience with us. Our hotel is very busy so our housekeeping department cleans guest rooms late in to the afternoon. They will also clean a room upon request if a guest needs service by a certain time. We are pleased to see that you... More

toronto
Top Contributor
51 reviews 51 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel really tries hard - great customer service and great little perks to distinguish itself from other hotels. When we walked into our first room, it smelled of smoke, like it used to be a smoking room. We were told that the hotel was packed because of a convention but Patrick at the front desk found us another room.... More

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expressmanager, General Manager at Holiday Inn Express Sharon/Hermitage, responded to this review

Dear Valued Guest, Thank you for taking the time to write a detailed account of your stay with us. Yes. We still have a smoking area of the hotel and perhaps the smell traveled to your room. So glad that Patrick could find you a room further away from the smoking area. Our guest rooms do have individual heating/cooling units... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 15, 2014

I have done a lot of work related travel in my day and have stayed at countless hotels,many of them very high end. But as far as client service goes, I would rate this HIE in Sharon, PA at the top of the list! The young lady at the check in desk so friendly and polite.She offered me a cold... More

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Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 23, 2014

I had stayed at the Holiday inn Express before when it was cold. This time when i entered my room and I looked out the window I was surprised to see a beautifully landscaped outdoor area that featured a waterfall. What a pleasant surprise. Unique property, excellent customer service, good hot breakfast lots of personality.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 18, 2014

We travel I-80 several times a year and have stayed here often. The management is friendly. Hotel is clean and well maintained. Rooms are comfortable and clean. The breakfast buffet is good. The only reason that we don't stay here every time is because our hotel rewards card is with a different chain.

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Additional Information about Holiday Inn Express Sharon/Hermitage

Address: 3060 Spangler Rd, West Middlesex, PA 16159
Phone Number:
Location: United States > Pennsylvania > West Middlesex
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Sharon/Hermitage 2.5*
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Also Known As:
Holiday Inn Express Sharon/Hermitage Hotel West Middlesex
Holiday Inn West Middlesex
Holiday Inn Express Hermitage
West Middlesex Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The exclusive Holiday Inn Express Hotel & Suites in Sharon / Hermitage, PA is a recipient of the prestigious 'Torchbearer' Award from IHG Hotels for 2008. This makes 4 years of outstanding customer service recognized by IHG Hotels. The HI Express and Suites in Sharon/Hermitage, PA is only 25 minutes from the Youngstown Regional Airport. Our hotel is conveniently located to Shenango Valley Mall, Prime Outlets in Grove City, Amish Country and right next door to beautiful Tam O' Shanter Golf Course.Our hotel features: associate empowerment training for total guest satisfaction, themed spa suites, Presidential suites with fireplaces, soaking tubs, family suites and romance suites complete with heart-shaped tubs, two port high-speed Internet access in all guest rooms, kitchenettes, guest laundry, meeting rooms, tropical Indoor pool and spa, complimentary manager s party, complimentary Express Start breakfast and our famous value-added 'wow' service touches. Please book early and have your chance to experience an exceptional value, with top ranked services at a great price. We put a new meaning to price value in your hotel stay so be smart with the leaders in the Holiday Inn Express and Suites brand. Please Note: Pool is for registered guests only. No pool or guest room parties. ... more   less 
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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