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Park Inn by Radisson

Certificate of Excellence
3.5 of 5
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3377 New Castle Road, West Middlesex, PA 16159
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Park Inn by Radisson
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Ranked #4 of 4 Hotels in West Middlesex
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
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204 reviews from our community

Traveler rating
    99
    46
    26
    16
    17
See reviews for
44
57
10
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (27)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (50)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a great hotel. And VERY clean! The front desk staff are all really professional. But Dawn is awesome. And my favorite. Have been staying here for five plus years. Great place. Super clean. Highly recommend!

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ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

Thank you so much for your continued patronage as well as the kind words about our hotel and our team More 

1 review
3 of 5 stars Reviewed 1 week ago

The hotel is ok. I purchased a package that had a king bed with hot tub in the room and it came with champagne. We went to use the hot tub and when we turned on the jets all this black stuff came out. So now the whole reason I bought the package and booked the room is out the... More 

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ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

We are truly disappointed to hear of this guest's experience with us. We strive to provide each of our guests with a high level of service and attention to detail and regret that we missed the mark on what should have been a great guest experience. We again offer this guest our apologies and thank them for their feedback which... More 

New Castle, Pennsylvania
1 review
1 of 5 stars Reviewed February 18, 2015

What was suppose to be a romantic Valentine getaway was a huge disappointment. At a price tag of $219+tax we received a small bag filled with Hershey's miniatures, dinner was included, however, there were no clean tables so we had to bus our own only to sit down to cold crab legs and a very unpleasant buffet. Door to the... More 

Was this review helpful? Yes
Tom D, Front Office Manager at Park Inn by Radisson, responded to this review

We are sorry to hear that you were unsatisfied with your stay here at the Park inn by Radisson. We will use the feedback that you provided to ensure that the incidents that occured during your stay will not happen again. Please accept our apology, and we hope to see you in the near future. Thank you. Tom Drabick Front... More 

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