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All 4 West Middlesex hotels

Park Inn by Radisson

3.5 of 5 Hotel   |   3377 New Castle Road, West Middlesex, PA 16159
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Ranked #4 of 4 hotels in West Middlesex
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Michael K Sewickley, Pennsylvania, United States
  • Reviews (156)
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156 people have reviewed this hotel

Traveler rating
    73
    36
    20
    13
    14
See reviews for
37
39
8
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Run... don't walk away from this hotel. I was trapped here for a business trip. And even for a free stay, it's not worth it. I didn't feel secure in my room because the door was partially ajar even though it was closed. My room had ants. And there was a foul smell every time the toilet was flushed. I... More

Was this review helpful? Yes
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

We are truly disappointed to hear of this guest's experience with us and would have addressed these issue had we known while the guest was still with us. We strive to provide each of our guests with a high level of service and attention to detail and regret that we missed the mark on what should have been a great... More

Pittsburgh, PA, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

I've done a decent amount of traveling, and this hotel was by far one of the select worst that I've been to. All I could think the whole time was "old and outdated". The in-room jet tub should just be taken out - it was ancient and had water stains along the rub and the water was a brown color.... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

We are truly sorry to hear of this guests poor experience at our hotel and will be sure to address the issues that were noted. We also would like to thank this guest for the great score regarding the service he received from our staff. More

Sewickley, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Park Inn hosted a conference for us that maxed out at close to 285 folks. The food was exceptional (thank you Samantha) and the sales manager Jen worked closely with us to ensure that all participants had accommodations including contracting with two additional local hotels. Given the opportunity in the future, I would gladly contract with the Park Inn... More

Was this review helpful? Yes
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

It was a pleasure to work with this guest and his company. We very much appreciate the business and the kind words regarding their stay with us and the overnight rooms. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

My company kept us in this hotel from may til September and we constantly had problems from toilets that stayed running to heaters that smell like urine then to not get an answer at the front desk when calling for attitude from staff about when your room should be cleaned this place is a dump

Was this review helpful? Yes 1
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

Would any reasonable traveler stay so long in a hotel as this guest describes? Perhaps this guest is upset that when they approached me, at the very END of their stay, about all of "these issues" that I declined his offer to get a good review if I would just "do something" about all of the food and beverage charges... More

austintown, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

you get your money worth. The pool was great! My kids like how the pool was in the middle of the hotel. The staff in the dining room were great, very fun and friendly! Over all a good hotel. Would be a GREAT hotel with some much needed updating.

Review collected in partnership with Radisson Hotels

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ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

We are glad to hear that you and your family enjoyed your time at the Park Inn by Radisson. We hope to serve you again in the future. More

Northern Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is generally dated and the facility has seen it's better days, but no there were no reasons to avoid it. The service and overall kindness of staff was exceptional. The host/desk greeter, TJ, could not have been nicer or more accommodating to my family. He is a real gem and makes this place memorable stay. We arrived late after... More

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ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

These great comments about our team, and TJ in particular, are very welcome especially from such a seasoned traveler. More

Erie, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel accommodations. The Park Inn by Radisson has an old style look and feel of comfortable, understated elegance; friendly, professional and service oriented staff; clean comfortable rooms and great value.

Review collected in partnership with Radisson Hotels

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ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

Thank you so much for your patronage and for the great comments about your stay with us. The nice comments about our team are most rewarding. More

Long Island, NY
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here 2 nights for work related trip. Rooms on lower floor. Hallways poorly lit and musty odor. Room was in need of overhall. General musty odor and smell of cigarette smoke. The lobby looks nice, but I wasn't sleeping in the lobby. There are other choices very close by that are not too much more.

Was this review helpful? Yes
CarlsonRezidor, Online, Customer Support at Park Inn by Radisson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Martins Ferry, United States
1 review
5 of 5 stars Reviewed 1 week ago

We celebrated a wedding reception at the Park Inn and the staff was extremely helpful and easy to work with. We utilized overnight accommadations for approximately 50 people and all were well satisfied.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

Thank you for entrusting the Park Inn by Radisson with such an important event. It is awesome to hear that our hotel team helped make this an even better day for you and your guests. More

Coudersport, Pennsylvania, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would recommend this to EVERYONE... it is a very clean hotel with plenty for you to do right there while you stay. There is plenty of parking and very secure. The staff is EXCELLENT!!! Jennifer at the front is one of the best at her job!!!

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ParkInnbyRadisson_GM, General Manager at Park Inn by Radisson, responded to this review

We are so happy to see that you and your family enjoyed your time here at the Park Inn by Radisson. I will be sure to let Jennifer know of your kind comments also. More

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Additional Information about Park Inn by Radisson

Address: 3377 New Castle Road, West Middlesex, PA 16159
Phone Number:
Location: United States > Pennsylvania > West Middlesex
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Inn by Radisson 3.5*
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Also Known As:
Park Inn By Radisson Hotel West Middlesex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
148

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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