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Comfort Inn

Certificate of Excellence
2.0 of 5
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58 State Route 93, West Hazleton, Hazleton, PA 18202
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in West Hazleton
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
R S Halifax, Canada
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78 reviews from our community

Traveler rating
    28
    26
    13
    9
    2
See reviews for
23
35
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Punta Gorda, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The bed in our room was horrible. You could feel the springs of the mattress. It was so bad that my wife had to sleep on the bare couch with a blanket over her. When I told the front desk clerk on checkout her reply was "Oh, I'll have maintenance check it". I did hear from the GM two days... More 

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Halifax, Canada
Top Contributor
80 reviews 80 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a King N/S room on the ground floor. The room was large and clean, bed comfortable and the receptionist very helpful and friendly. Unusually for a Comfort Inn this property has a Restaurant/Bar and although we didn't eat dinner here I overhead other guests complimenting their food to the front desk staff. The comp hot breakfast offered a... More 

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jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Top Contributor
75 reviews 75 reviews
70 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 19, 2015

This has got to be one of the best Inn's we"ve stayed at...it had a inviting entrance..Check in is quick & friendly in a cozy area with a little living room in the lobby..Off to the left of lobby is a huge breakfast room with a glass selection to watch the animals outside, apart from breakfast is a little bar,... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Ottawa, ON
Top Contributor
152 reviews 152 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed here on our return trip north after wintering in Florida. We had done some research on places to stay from Harrisburg to Scranton but were intrigued by the option of a spa tub room with king bed. The hotel is well located and of a slightly unusual design. We were promptly greeted and noticed the small bar/restaurant adjacent... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Harrisburg, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2015

Visited from out of town exclusively to hear the band that was performing in the hotel bar on Saturday, 3/7/2014. Nice little dance floor. It was nice to hear the band and simply walk down the hall to our room at the end of the night. Hotel was undergoing renovations. Staff was pleasant. Glad that we paid extra for a... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Belleville, Canada
1 review
5 of 5 stars Reviewed February 16, 2015

We decided to stay at this location while returning to Canada from Florida. It was our first visit but a memorable one! We were travelling with our Wheaton Terrier so they were very pet friendly and gave us a pet gift bag which was very well put together with items for our pooch. When we arrived the snow storm was... More 

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jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad that our four legged friend enjoyed his overnight bag as well! Thank you so much for your... More 

Ontario
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 29, 2015

My husband and I stayed at this hotel on our way south. What a great find! The receptionist was very welcoming, helpful and accommodating. The room was large, clean and comfortable. It had a nice sized fridge as well as a microwave. The breakfast provided in the morning was more than adequate with eggs, ham, etc. We would not hesitate... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 28, 2015

Starting with the entrance itself, there was water pouring in the entrance. As soon as you enter, you are hit by a very strong smoke smell. The hallway wallpaper, room wallpaper, bathtub everything is extremely dated. I couldn't believe I was in a Comfort Inn, it was even worst than a cheap branded hotel. The staff charged the card on... More 

Was this review helpful? Yes 1
jenina1129, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kingston, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

We picked this hotel because of the discount coupon and they accept dogs. When I went to check in the front staff were excellent. They even gave us a goodie bag for our dog, great idea. The room was excellent and had a great sleep. Very clean hotel. Breakfast was good for being included. Is definitely on our list of... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Hope the doggie enjoyed their gift bag too! Thank you so much for your business and we look forward to... More 

Belmont, New Hampshire
Top Contributor
72 reviews 72 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 26, 2014

We always stay here en route to Virginia from New Hampshire. Again this time we had not only exceptional service, but over the top service. This time we arrived past midnight and were obviously very tired when we checked in. The following morning I realized that I had left my laptop at the front desk. I was frantic. I went... More 

Was this review helpful? Yes 1
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. You will be happy to know that our bathrooms are in line for a remodel so those tubs you mentioned... More 

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