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Comfort Inn

2.0 of 5
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58 State Route 93, West Hazleton, Hazleton, PA 18202
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Comfort Inn
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Ranked #1 of 2 Hotels in West Hazleton
A recent review
5 of 5 stars reviewed 6 days ago
Barb J. R
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76 reviews from our community

Traveler rating
    28
    25
    13
    9
    1
See reviews for
22
34
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (17)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (12)
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Top Contributor
68 reviews 68 reviews
63 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This has got to be one of the best Inn's we"ve stayed at...it had a inviting entrance..Check in is quick & friendly in a cozy area with a little living room in the lobby..Off to the left of lobby is a huge breakfast room with a glass selection to watch the animals outside, apart from breakfast is a little bar,... More 

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jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Ottawa, ON
Top Contributor
150 reviews 150 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our return trip north after wintering in Florida. We had done some research on places to stay from Harrisburg to Scranton but were intrigued by the option of a spa tub room with king bed. The hotel is well located and of a slightly unusual design. We were promptly greeted and noticed the small bar/restaurant adjacent... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Harrisburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2015

Visited from out of town exclusively to hear the band that was performing in the hotel bar on Saturday, 3/7/2014. Nice little dance floor. It was nice to hear the band and simply walk down the hall to our room at the end of the night. Hotel was undergoing renovations. Staff was pleasant. Glad that we paid extra for a... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

Belleville, Canada
1 review
5 of 5 stars Reviewed February 16, 2015

We decided to stay at this location while returning to Canada from Florida. It was our first visit but a memorable one! We were travelling with our Wheaton Terrier so they were very pet friendly and gave us a pet gift bag which was very well put together with items for our pooch. When we arrived the snow storm was... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad that our four legged friend enjoyed his overnight bag as well! Thank you so much for your... More 

Ontario
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 29, 2015

My husband and I stayed at this hotel on our way south. What a great find! The receptionist was very welcoming, helpful and accommodating. The room was large, clean and comfortable. It had a nice sized fridge as well as a microwave. The breakfast provided in the morning was more than adequate with eggs, ham, etc. We would not hesitate... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 28, 2015

Starting with the entrance itself, there was water pouring in the entrance. As soon as you enter, you are hit by a very strong smoke smell. The hallway wallpaper, room wallpaper, bathtub everything is extremely dated. I couldn't believe I was in a Comfort Inn, it was even worst than a cheap branded hotel. The staff charged the card on... More 

Was this review helpful? Yes 1
jenina1129, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kingston, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

We picked this hotel because of the discount coupon and they accept dogs. When I went to check in the front staff were excellent. They even gave us a goodie bag for our dog, great idea. The room was excellent and had a great sleep. Very clean hotel. Breakfast was good for being included. Is definitely on our list of... More 

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Hope the doggie enjoyed their gift bag too! Thank you so much for your business and we look forward to... More 

Belmont, New Hampshire
Top Contributor
72 reviews 72 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 26, 2014

We always stay here en route to Virginia from New Hampshire. Again this time we had not only exceptional service, but over the top service. This time we arrived past midnight and were obviously very tired when we checked in. The following morning I realized that I had left my laptop at the front desk. I was frantic. I went... More 

Was this review helpful? Yes 1
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. You will be happy to know that our bathrooms are in line for a remodel so those tubs you mentioned... More 

Roxbury, New York
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 24, 2014

Super clean room, great restaurant,, not only for the Comp. breakfast, but the great meal and the music, that night was 60's night. The staff excellent, and very friendly, and helpful. Highly recommend. when traveling north or south on I-81 in Pa.

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014

Love this place, we always stay here when we travel from NC to upstate NY, they are pet friendly, even gave us a Doggie gift bag. Which had gourmet biscuit,water and food bowls and a blanket and ball. The only that could be better is the breakfast buffet, the eggs and sausage were nor very good.

Was this review helpful? Yes
jenina1129, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Jeaninne... More 

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