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Philadelphia Marriott West

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111 Crawford Ave, West Conshohocken, PA 19428
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1 room 1 guest
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Philadelphia Marriott West
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292 Reviews from our TripAdvisor Community

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Traveler rating
    70
    131
    54
    25
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Paul, Minnesota
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I've stayed here over 10 times this year solely due to proximity for business needs and having no other choice. This place is lacking in Many respects. Especially considering my average room rate is $200 or more per night. They appear to be launching a remodel which may help some of the physical appearance but I suggest management start with... More 

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for taking the time to complete a review. While we are disappointed that your experience was not one of what Marriott prides itself on, we are happy that you have shared this valuable feedback for the hotel and staff to improve. We are excited about our room renovation beggining November 2015. We will look in to the other... More 

Philadelphia
Level Contributor
114 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed a room in the Conshocken/ Plymouth Meeting area over a weekend and used Priceline. In previous years (I go annually) I have stayed at the Courtyard and the Residence Inns - both nearby. Both - and all other hotels in the area have free parking. This time I was "upgraded" to the 3.5 star Marriott West. I then... More 

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Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed in this Marriott property. It felt very dated and the room had a musty odor. The carpet was wet and the bathroom was very outdated. The lobby and restaurant were the best part of this hotel.

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for the feedback regarding your recent stay. We are happy to announce that we begin a room refresh in November this year. We hope if you are in the area again that you will visit to see the new room. More 

Panama City, Florida
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy Check-in, nice room and property, no problems. This is all I ask for when traveling on business and this Marriott delivered all of the above. Easy (and Free!) parking in a covered garage. Internet speeds were very good. Easy to find and get to right off of the two major highways.

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Fernandina Beach, Florida
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this facility via priceline as it is near our daughter's apartment complex. We received an excellent price for this facility. We had a room on the 15th floor overlooking the Schuylkill River and downtown Conshy. The room was spacious, clean and well appointed. The fitness center had great equipment. The only negative is no "free" breakfast but there... More 

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Shrewsbury, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very dissapointing stay. The room, whilst nice was not very clean. I noticed 2 bits of plastic and a used straw on the floor which never got picked up/ cleaned while I was there. Although I stayed three nights, after the second night nobody from housekeeping bothered to make my room up, despite being out of it all day from... More 

Was this review helpful? Yes
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your recent feedback regarding your stay. We apologize that we fell short during your stay in regards to the cleanliness of your room. I have shared your feedback with the housekeeping department and I assure you we are researching the matter. I apologize that your trip to Conshohocken was not satisfcatory. More 

Arlington, Massachusetts
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Marriott touts itself as the place to stay in the western suburbs, with “unbeatable amenities.” The marketing has done its job – the hotel was full and busy and bustling. Room rates are in the low $200s. Not inexpensive, though not outrageous. For that price, however, we expected at least good amenities. We got everything we needed, but we... More 

Was this review helpful? Yes
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your recent stay. I do apologize that the Marriott standard linen, desk paper and internet were not satisfactory for you during your stay. The cleaniliness we are researching, I assure you this was an isolated issue and we will inform the proper hotel staff. We appreciate the feedback you have provided and apologize we... More 

Ahmedabad, India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here on a business trip and was in the hotel to sleep for 4 nights. And the sleep quality was great after a several long meetings during the day. Hotel is clean an comfortable. I didn't get a chance to try their food but I'm sure it must have been good.

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Boston, Massachusetts
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Philadelphia Marriott West is nice property, even though not yet updated. Rooms are clean, staff friendly. Concierge in the lounge was very friendly and helpful. Other lounges should understand how this lounge operates, and copy them.

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Draper, UT
Level Contributor
144 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 27, 2015

This is a pretty nice Marriott, clean as always and very comfortable. The region was experiencing some hot weather while I was there and the AC in my room struggled to cool the room to my liking, so that's why I didn't rate it higher. Other than that, everything you'd expect from Marriott.

Was this review helpful? Yes
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for the positive feedback regarding the hotel. We do apologize about the A/C not keeping up with the extreme summer heat. We look forward to you visiting again. More 

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