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Philadelphia Marriott West

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111 Crawford Ave, West Conshohocken, PA 19428
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Philadelphia Marriott West
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275 Reviews from our TripAdvisor Community

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Traveler rating
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    124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (275)
  • Mar-May only
    (75)
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    (90)
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    (68)
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    (42)
All months
Level Contributor
16 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed in a room with king bed and roll-away. The room was a little cramped. Would have been better if they had 2 queens... Serviceable gym. Easy parking. Park all the way on the bottom level as it is closest to the exit. Loved the pretzels in the lobby in the late afternoon. One time they also offered free bottled... More 

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Palm Beach Gardens, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

There were three of us in a room so we opted for the king bed plus a rollaway. Two double beds in my opinion are too small for two adults or even two teenagers. I try to avoid hotels that have doubles instead of queens but they seem to be the norm in the Northeast. The bed was comfortable and... More 

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Belmont, North Carolina
Level Contributor
190 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a problem with our reservation ( made by a third party) and Anthony, at the check in desk, worked professionally and patiently to resolve the problem. We met the gracious manager and had a very nice stay at this hotel. Our room was large and comfortable with a large mini frig. We had supper in the Legends bar.... More 

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Ware, United Kingdom
Level Contributor
88 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Comfortable large room although not sure two double beds are necessary! I was near the elevator which was a little noisy. Food good but I do prefer a buffet style breakfast where I can select exactly what I want, than the set menu choices on offer here.

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your response to your most recent stay. We appreciate the positive comments on the room being comfortable and the food being good. Our apologies for the noise with the elevator. We appreciate your feedback and thank you for staying with us. More 

Rotterdam, The Netherlands
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice, the people are nice. However if I compare it to other hotels the value for money is simply not there. It is more expensive yet you get pretty much the same. Good: It was clean, very clean and generally speaking the staff were attentative and very pleasant to deal with. Not so good; The price, seriously... More 

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your recent stay. I have shared your feedback with the appropriate hotel team members. We are excited to announce that the rooms will be renovated in November of this year. More 

New York City, New York
Level Contributor
127 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very short stay here at the Philadelphia Marriott West, but I was very pleased with the experience. The staff was excellent - welcoming and helpful. The facilities were quite complete. Parking was ample and wifi was fast and reliable. Room was a little on the small side. From past experience, I can say that the hotel's Sunday brunch was excellent.... More 

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Carlisle, Pennsylvania
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall we were satisfied with the room, the guest registration experience and the overall appearance of the grounds, however, the restaurant service left a lot to be desired. First off as with any hotel the food is way overpriced. The first day of our arrival we met a group for lunch and the food was very good. However, after the... More 

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Reading, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just not up to the usual Marriott standard. Specifics include not being offered my Platinum gift, room not being cleaned, housekeeping walking into my room unannounced, dirty tables in the concierge lounge, terrible wine and food there also.

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback. We apologize for the concerns that you have but appreciate you sharing them. I assure you we will look in to the concerns you shared. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Just checked in a couple of hours ago, but felt that I needed to compliment Da-Nel for her outstanding service. My booking was problematic since it was booked from South Africa via too many channels. This meant that when I tried to book in, there was no record of my booking at the hotel! Not what you want to hear... More 

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Bainbridge Island, Washington
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 27, 2015

I spent three nights here for a family gathering over the Memorial Day weekend. It is convenient to the state and interstate highways with gas and grocery shopping adjacent. The service was friendly and supportive, and if you forget your razor, they have some behind the front desk!

Was this review helpful? Yes 1
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your recent stay. We appreciate you sharing and will look in to the matter. More 

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