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Philadelphia Marriott West

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111 Crawford Ave, West Conshohocken, PA 19428
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Philadelphia Marriott West
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283 Reviews from our TripAdvisor Community

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Traveler rating
    68
    128
    52
    23
    12
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128
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (283)
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    (75)
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    (42)
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Boston, Massachusetts
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Philadelphia Marriott West is nice property, even though not yet updated. Rooms are clean, staff friendly. Concierge in the lounge was very friendly and helpful. Other lounges should understand how this lounge operates, and copy them.

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Draper, UT
Level Contributor
141 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a pretty nice Marriott, clean as always and very comfortable. The region was experiencing some hot weather while I was there and the AC in my room struggled to cool the room to my liking, so that's why I didn't rate it higher. Other than that, everything you'd expect from Marriott.

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for the positive feedback regarding the hotel. We do apologize about the A/C not keeping up with the extreme summer heat. We look forward to you visiting again. More 

Raleigh, North Carolina
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Marriott is located next to Schuylkill river and within walking distance of downtown Conshohoken. Rooms are average and facilities limited. Fitness center is spartan and dining options limited. Expect to hear a train rumble by once in a while if your room is facing the river.

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your most recent stay. We apologize that you felt the rooms were average and the facility limited. We are excited to announce that we will be renovating all rooms in Noveber this year. We would love to hear your suggestions regarding the gym and Legend's and understand your perspective a little further. More 

Boston, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Marriott with the service I have come to expect from all the team that work at any Marriott. From checking to concierge lounge and Legends restaurant, all first rate. The room is spacious with comfortable bed and clean/updated bathroom. Stayed just one night, but would go back if in that area. Right on the water with a great pathway.... More 

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Syracuse, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Made my reservation through priceline at a great rate . Was kind of upset I had to pay $20 for parking though! I guess that's the catch. Its not in a destination area to walk around in. The only thing near by was wawa and a gas station with hiked up prices. When I checked in the guy was super... More 

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Philadelphia, Pennsylvania
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My dad, very sick with lung cancer, came to the area for treatment at a Philly medical center. As a retired businessman who had traveled the globe, he had always liked Marriotts. He refused to stay at my house and wanted to be at this Marriott. A few days into his stay, it was determined that he required more time... More 

Was this review helpful? Yes 1
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for the feedback you have provided regarding your fathers recent stay at the Philadelphia Marriott West Hotel. While it is disappointing to hear that we did not meet your expectation, I would like to speak to you further in regards to the concerns you have noted. Please contact me at the hotel and I would be happy to... More 

Fort Myers, Florida
Level Contributor
116 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Parking garage is free and has a separate elevator that takes you directly to the lobby. The elevators are extremely fast and we never had to wait for one. The rooms are spacious and extremely clean. The bathroom was also spacious and clean. The hotel was very quiet. My only complaints are that you have to pay for wifi and... More 

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Palm Beach Gardens, Florida
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed in a room with king bed and roll-away. The room was a little cramped. Would have been better if they had 2 queens... Serviceable gym. Easy parking. Park all the way on the bottom level as it is closest to the exit. Loved the pretzels in the lobby in the late afternoon. One time they also offered free bottled... More 

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Palm Beach Gardens, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

There were three of us in a room so we opted for the king bed plus a rollaway. Two double beds in my opinion are too small for two adults or even two teenagers. I try to avoid hotels that have doubles instead of queens but they seem to be the norm in the Northeast. The bed was comfortable and... More 

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Silver Spring, Maryland
1 review
1 of 5 stars Reviewed 4 weeks ago

I don't know about you, but I am tired of those hotel managers who write pro forma apologies in response to any reviews that are the least bit negative. The hotel's actions speak far louder than empty words. Wouldn't surprise me if they were even computer generated. At any rate, I made the mistake of ending up at this hotel... More 

Was this review helpful? Yes
Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your recent stay at the Philadelphia Marriott West Hotel. I apologize that the parking information was not communicated in advance and would be happy to speak to you personally about accomadating your charges for this trip due to the miscommunication. In addition, the review that you read prior and that you discussed was not... More 

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