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Philadelphia Marriott West

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111 Crawford Ave, West Conshohocken, PA 19428
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Philadelphia Marriott West
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Philadelphia Marriott West
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264 reviews from our community

Traveler rating
    65
    121
    46
    21
    11
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56
30
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120
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My colleague checked in on Sunday evening at 6 pm and she woke up at 1 am feeling itchy and only lyrics to discover that she had been bitten by bug or something with and she had red patches allover her legs starting from foot to the lower thighs and she got panicked and called the reception asking for medical... More 

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maryland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel almost a year out for our son's graduation from Villanova. We prefer the Spring Hill Suites in Plymouth Meeting and actually did stay there Thursday May 14, but they could not accommodate us for two rooms for 3 nights. The Marriott West is conveniently located to Villanova and Bryn Mawr. We were supposed to be on... More 

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for the feedback regarding your recent stay. I apologize for the experience you had during this important time. I have shared all of your feedback with the staff and assure you that this was an isolated incident. Please contact me and I would be happy to discuss the above matter with you. More 

Almelo, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a good business style and class. Professional and modern entry. The bar and restaurant are good. The rooms are clean and well equipped but look a bit dated. The carpet looks a somewhat worn out and the bathroom was clean but had some cracks. I really like the concierge lounge: friendly and professional!

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San Juan, Puerto Rico
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I am a Marriott Lifetime Gold member and travel for business quite often and whenever I am anywhere in the suburbs of Philadelphia I intentionally try to stay here purely because of him. He makes this concierge lounge by far the best at any Marriott I have ever stayed at, purely due to his attention to detail and great customer... More 

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Scotland, United Kingdom
Top Contributor
82 reviews 82 reviews
24 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst the rooms are a little tired, I found this Marriott to be most agreeable. The staff were excellent and could not have been more helpful. I had a problem with my room and the reception staff arranged an immediate room change. I had a problem with the coffee machine which was immediately replaced. Ok, I shouldn't have these problems... More 

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Springfield, Massachusetts
Top Contributor
105 reviews 105 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here two nights for a friend's son's wedding. The special rate was fair. The room is nice but compact but as we didn't need a suite we have no complaint. The room was clean upon arrival. The staff is very friendly and helpful. The one negative was at the hotel bar. My wife and I... More 

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Springboro, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has a very modern lobby area. The rooms, however, are older. They are clean and comfortable but when you see the lobby you might think the rooms would be updated as well. Room service was good. The conference facilities were perfect for our needs. The location overlooks the river which lends itself to a nice view. When I... More 

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback regarding your most recent stay. We are excited to announce that the guest rooms will be fully renovated November this year. More 

Evanston, United States
2 reviews
2 of 5 stars Reviewed April 21, 2015

I travel often for business and these days there are so many options for hotels At close to $400 for one night this hotel is way off the mark, you can get a 5 star hotel in NY for that price Old carpeting, old smell, remnants of old electrical plugs, heat lamp timers, etc. rooms before remodeling, mold on shower... More 

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Tom L, General Manager at Philadelphia Marriott West, responded to this review

Thank you for your feedback, we truly appreciate you taking the time to provide it. This week the hotel was very busy due to a city wide in town causing a sell out each evening. I am pleased to announce that the hotel will have a full rooms renovation beginning in fall this year and we are very excited for... More 

Lansdale, Pennsylvania
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2015

We have stayed here on many occasions and have also held several events here, and have always been happy. The staff goes above and beyond to make sure your needs are met, and always communicates quickly and effectively. The rooms are always clean and comfortable (my husband wants to sneak a mattress out with us somehow!) and the location is... More 

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Hershey, Pennsylvania, United States
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 13, 2015

Stayed for one night for business, but it was a very memorable night. Luigi in the Concierge Lounge was amazing, but you already know that. But he doesn't! In fact I mentioned to him how many positive comments he has and he told me a customer told him the same thing. Can you please tell Luigi about all the comments... More 

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