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Microtel Inn


Microtel Inn
Hotel class 2 of 5
500 Willowbrook Lane, West Chester, PA 19382
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Traveler Reviews

59% Do not recommend
3.0 of 5 stars 12 reviews
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All (12)
[ Date ] [ Rating ]
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3 of 5 stars
butchiek 4 contributions
Boston
Apr 12, 2009 | Trip type: Couples

We've stayed at Microtel's numerous times and at this location in particular.This one is really starting to show it's age.The carpets were stained,the bathroom floor was dirty,and the smell of nicotine in the bathroom was noticeable(possibly coming in from the toilet exhaust vent from elswhere in the hotel).The staff was nice and it's not the worst place to stay,it's just... more

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3 of 5 stars
ferguzian 3 contributions
Ontario
Mar 26, 2008 | Trip type: Couples

This is an average Microtel. The price was very reasonable for the Philly area. No major problems with our 1 night stay. more

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1 of 5 stars
Movincorgi 2 contributions
NJ
Mar 13, 2008 | Trip type: Business, Friends getaway
1/1 found this review helpful

I have stayed here before and had a problem with the noise level, I spoke to manangement and they sounded concerned with my complaint and ask me to come back to see the changes. Well again there were young adults drunk running the halls AND parking lot up until all hours of the night partying ...that is great if I... more

the worst
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1 of 5 stars
travelesoften 2 contributions
New York
Oct 11, 2007 | Trip type: Family

Never again will I stay in these hotels. The entrance was clean and spotless, but my room was disgusting. All I can tell you is that you must check the sheets. I swear they had not been changed. Stains that you could not miss. Arrived around 1 am from a long ride I slept on the chair that was in... more

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2 of 5 stars
Philosophyguru 18 contributions
Slower Lower Delawhere
Aug 29, 2007 | Trip type: Business, Solo travel
1/1 found this review helpful

Not sure what room the person stayed in that said everything was new. I thought my room looked a bit retro '70's and it wasn't because of any recent decorating. I stay a lot in the metro Philly area, and yes, the price here was below average. But I also think the overall quality was below average. The desk area... more

Very average
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2 of 5 stars
winowiski 28 contributions
Bear Lake
Jun 27, 2007 | Trip type: Family
1/1 found this review helpful

Location a little tricky to find. Front desk clerk was very unwelcoming. I don't think he spoke more than 2 sentences. I dealt with other clerks later at the desk and they were more helpful. The TV on top of the wardrobe was pretty annoying, very few channels. Ice machine on our floor didn't work. Housekeeping removed towels once and... more

Not Bad
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3 of 5 stars
alynn 9 contributions
pennsylvania
Mar 26, 2007
1/1 found this review helpful

We stayed here for one night on 3/23. The rooms are a bit smaller and scaled down, but the room was clean and actually the entire hotel looked clean and smelled clean. The girls at the check in desk were efficient and friendly. This is probably one of the most economical hotels in the area. Granted, they do not have... more

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1 of 5 stars
adrianbeegle 1 contribution
adrianbeegle
Nov 1, 2006
0/1 found this review helpful

i cant get a hot shower. just warm. all 3 ice machines are broken. ive been staying here mon. to thurs. for about 6 weeks through my company. they wont fix anything. josh maxwell the gm is arrogant and held accountable by no-one expect r&p hospitality who i am unable to locate and info not proviced by hotel or microtel... more

Not Clean!
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2 of 5 stars
A TripAdvisor Member
May 28, 2005
8/9 found this review helpful

I had stayed at Microtel once before in OH and it was clean and suitable for one night. I knew the basic layouts of the rooms (they are small) and their standard 19" TV's mounted on top of their tallest cabinet-so it is basically near the ceiling (not the best way to view a tv, let alone a smaller one... more

What a find!
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4 of 5 stars
A TripAdvisor Member
North Kingstown, Rhode Island
Apr 27, 2005
2/2 found this review helpful

It was our first stay in a Microtel Inn property, but it definitely won't be our last. Everything was new and spotless. The staff was pleasant and welcoming. The room was nicely appointed and immaculate. The only problem was that the A/C didn't work well at first, but they fixed it immediately - and with a smile. Breakfast was spartan... more

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Microtel Inn Also Known As

Address: 500 Willowbrook Lane, West Chester, PA 19382
West Chester Hotels Microtel Inn
3.0/5.0
12