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All 6 West Chester hotels

Holiday Inn Express Hotel & Suites West Chester

2.5 of 5 Hotel   |   1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
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Ranked #4 of 6 hotels in West Chester
A recent review
3 of 5 stars reviewed 1 week ago
larkspur Lakewood,Ohio
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35 people have reviewed this hotel

Traveler rating
    9
    15
    5
    2
    4
See reviews for
7
9
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Lakewood,Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a "nice" three night stay here. Location was great for the gardens we intended to visit. Staff super helpful regarding live music venues, restaurants etc. The few complaints are regarding the fridge,our fruit froze after one night, small details regarding housekeeping varied daily. There were burns on coverlet but the worst was the bathroom door handle falling off... More

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New Jersey
Top Contributor
59 reviews 59 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had a reservation in early July for 2 nights. When we first went to check in the clerk couldn't locate my reservation. This was a little frustrating and was the beginning of a long evening. My family and I went to dinner. During dinner there was a thunderstorm and the hotel lost power and phone service. We went back... More

Was this review helpful? Yes 1
Maryland
Top Contributor
81 reviews 81 reviews
48 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent the weekend in West Chester for a soccer tournament and this hotel was great! Check-in was smooth and my Platinum Elite status was recognized. Our double queen room was a standard size and similar to other Holiday Inn Express's. Even though we were located next to the elevator and we knew there were several other nearby rooms with... More

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Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

There are access and exit issues due to the divided highway and one way roads with no U-turns permitted. I just turned down the 1st side street and did a U-turn there, but it was about 1/2 mile out of the way and inconvenient. Other than that, this was the best Holiday Inn of any brand that I've stayed at... More

Was this review helpful? Yes 1
West Chester, Pennsylvania, USA
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 15, 2014

This hotel is a basic run of the mill chain hotel. Nothing good nothing bad. Located on a major highway the hotel was quiet, no noise could be heard from the highway. But the rooms were basic service was average. Only one issue with service when we checked in women at the front desk were busy texting on the phone.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear John379, Thank you for posting a review of our property. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Rest assured that we take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. If... More

2 reviews
1 of 5 stars Reviewed July 13, 2014

This was a nice place to stay till i got a charge of $265 for smoking in the room when it never happened, and when i tried to talk to the general manager all he would say is i don't know anything about it. Yea I didn't either!!!!!

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear David K, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Milford, PA
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

Room was cool and confortable. Bed and pillow were comfortable. Room, lobby, and exterior clean. Breakfast was OK, what you would expect. One major complaint is when I drove in around 11 PM to check in there were no parking sports, zero. Had to park in a no parking zone. Never been to a hotel or motel in my life... More

Was this review helpful? Yes 1
Santa Barbara, CA
Contributor
20 reviews 20 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

Reasonably priced, quiet and comfortable room. Staff was friendly, free breakfast was ok and the only problem we encountered was a bit of noise during the day because of pool renovations. I'll definitely stay here again.

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Hewitt, NJ
Top Contributor
157 reviews 157 reviews
26 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed here after visiting Longwood Gardens and was close to Winterthur Mansion which we visited to see a Downton Abbey costume enhibit. Nice location with lots of restaurants nearby. Breakfast was standard fare for a Holiday Express. No complaints. Staff was helpful.

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Nahariya, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed at the hotel one night. standard room. Front desk staff was very friendly throughout the stay. Express check-in and check-out. Reasonable breakfast. Self-service disposable plates. The room is designed in an old-fashioned, quiet and clean. nice view from the widow.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear EinatAck, Thank you for writing us a review. We’re glad to know you had a smooth check in and check out, and enjoyed our complimentary breakfast. I’m sure our front desk staff will be happy to hear about your kind words of praise. It is always a pleasure to assist you as we continue to do our best in... More

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Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
Phone Number:
Location: United States > Pennsylvania > West Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
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Also Known As:
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn And Suites Brandywine Valley
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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