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Holiday Inn Express Hotel & Suites West Chester

2.5 of 5 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
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Holiday Inn Express Hotel & Suites West Chester
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Holiday Inn Express Hotel & Suites West Chester
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44 reviews from our community

Traveler rating
    15
    17
    6
    2
    4
See reviews for
9
14
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had stayed at this location before when it was marketed under a different name. It was average at best. Based on Trip Advisor reviews, we decided to give it another shot. We were glad that we did. The property was very clean. We arrived late in the evening and were welcomed by the front desk and directed to our... More 

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your positive feedback. Our guest rooms were completely re-done during second half of last year and the feedback we have been receiving from our guests has been outstanding.`I am glad you enjoyed our Express Start Breakfast and the 24 hour coffee and tea service.. We are thrilled to read that you have enjoyed your resent... More 

York, Pennsylvania
Top Contributor
85 reviews 85 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here passing through using Priority Club points for a free night. It was an "Express" and I just needed a place to sleep - arriving late and leaving in the morning. I was totally satisfied with the experience. It's a great facility. Breakfast with a wide selection; clean; great amenities. There was a little confusion at check in,... More 

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites at West Chester,PA hospitality with best possible customer service.We apologize for the inconvenience occured at the time of checkin. We hope you will stay with us... More 

Lusby, Maryland
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is clean, the beds are comfy and it is located close to everything! We went to Longwood Gardens (about 5-6 miles away), the Brandywine Battlefield (about 4 miles away) and Chadd's Ford Winery (about 4 miles away). It's close to a major highway, but our room was quiet. Would definitely stay here again!

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for your review. We appreciate your feedback. Our location is perfect for all types of travel. We appreciate your feedback. Our location is perfect for all types of travel. We look forward to seeing you the next time you come into town. More 

New Jersey
Top Contributor
63 reviews 63 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our fifth or sixth stay at this hotel. We stayed on a Saturday night and had a very nice stay. At check-out I inquired as to vacancies and charge to stay the following Wednesday night and was given a rate. She was delightful and very pleasant I might add. Wednesday morning we decided we would be returning and... More 

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Ohio
Top Contributor
80 reviews 80 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time we stayed at this property. It was formerly a Comfort Inn and Suites. Although it is on a well-traveled highway, our room was quiet, clean, and everything worked. The 24-hour coffee was an added benefit. The only complaints that I have is that, although there is a guide to tell you what channels are available... More 

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. Our rooms were completely re-done the second half of last year and the feedback we have been receiving from our guests has been outstanding. I am glad you enjoyed our Express Start Breakfast and the 24 hour coffee and tea service.We apologize for the inconvenience that you... More 

Beltsville, Maryland
Top Contributor
58 reviews 58 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 15, 2014

I chose this location as I have stayed here before, about 6 years ago when it was a Comfort Inn. I was very happy to see all the upgrades, renovations, and improvements that make this property a good HIE. I was on a quick 2-day trip from the DC area; first to see Frank Lloyd Wright's Beth Shalom Synagogue in... More 

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for your feedback from your recent stay at the Holiday Inn Express at Westchester,PA.Our rooms were completely re-done the second half of last year and the feedback we have been receiving from our guests has been outstanding. I appreciate your mentioning our staff.We are lucky to have a team that truly cares about our guests and their goal... More 

Mount Joy, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 21, 2014

I am absolutely sold on these places. I haven't stayed in a HEI recently that hasn't been top notch. This place is very modern and very comfortable. Breakfast selections are great for this class of motel.

Was this review helpful? Yes 1
Manjunath V, Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thanks for your feedback from your recent stay at the Holiday Inn Express at West Chester, Pennsylvania. Our rooms were completely re-done in the second half of last year and the feedback we have been receiving from our guests has been outstanding.` I am glad you enjoyed our Express Start Breakfast and continuous coffee and tea Service.Thank you again for... More 

Greensburg, Pennsylvania
Top Contributor
128 reviews 128 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 12, 2014

We spent three nights here while visiting Longwood Gardens, Brandywine River Museum and Battlefield and Winterthur Museum. Room was very quiet and clean. Breakfast was good but pretty much standard for free breakfasts. The only complaint we had was that the cooling unit was very noisy and unless the room was kept too cool or too warm, it would cycle... More 

Was this review helpful? Yes
Manjunath V, Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. Our hotel is centrally located near all the attractions.. I do apologize about the air conditioning unit.. I am glad you enjoyed your stay with us. I do hope you come back and see us again. If you do, contact me personally and I'll make sure your... More 

Arvada, Colorado
1 review
5 of 5 stars Reviewed October 5, 2014

We spent a week at this hotel and everything was wonderful; comfortable bed, clean room, good breakfast, helpful and friendly staff, and FRANCES. Frances is a beautiful person. Her smile put us in a good mood no matter what else was happening. She was so helpful, so knowledgeable about the area, and just a joy to see and talk to.... More 

Was this review helpful? Yes
Manjunath V, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for the 5-star review. I will pass along your wonderful comment about my staff, to let them know how nice and helpful you thought they were.Your kind words and positive review of our Holiday Inn at West Chester are greatly appreciated. I hope we get to enjoy your company again. Manju Front Desk manager More 

Lakewood,Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

We had a "nice" three night stay here. Location was great for the gardens we intended to visit. Staff super helpful regarding live music venues, restaurants etc. The few complaints are regarding the fridge,our fruit froze after one night, small details regarding housekeeping varied daily. There were burns on coverlet but the worst was the bathroom door handle falling off... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear larkspur, Thank you so much for your review of our hotel. I am pleased to hear your positive feedback about our hotel location and staff services. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It seems that we were not able to execute an... More 

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Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
Phone Number:
Location: United States > Pennsylvania > West Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn

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