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All 6 West Chester hotels

Holiday Inn Express Hotel & Suites West Chester

2.5 of 5 Hotel   |   1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
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78%
Ranked #3 of 6 hotels in West Chester
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Jazzgal67 Brooklyn, New York
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24 people have reviewed this hotel

Traveler rating
    7
    12
    2
    2
    1
See reviews for
4
7
3
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Lothian, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

We had a prepaid room booked for 2 nights. When we first arrived in took about 10 minutes to even find the reservation. We went to our room which was alright. We sat down to relax, my husband went to read the book about things to do and the things about the hotel. While reading he noticed that they have... More

Was this review helpful? Yes
Kirsten K, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Warlock 1946, Thank you for staying at our property. i was sorry to hear about the issues that you had with our hotel, and I would be happy to discuss them further with you if you would like to contact me at your earliest convenience. Kirsten Kruger Front Office Manager 610-399-4600 fos@hiexpresswestchester.com More

Brooklyn, New York
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is so much to see and do in the Wilmington DE area. We decided to stay in West Chester since we would be visiting family in Philly after our stop. This hotel was a convenient location to Wilmington as well as to our family. The staff was friendly, the room was very clean and it was a nice experience.

Was this review helpful? Yes
Kirsten K, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear JazzGal67, Thank you for reviewing our property! We are so pleased to hear that you enjoyed your stay with us, and we hope to have you stay with us again in the future! More

Brooklyn, New York
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at this hotel. Initially there were some minor issues where the room that I was assigned had blood stains on the couch. I was able to switch rooms and the room that I finally stayed in was clean and nice. The free breakfast had a very nice spread. The wi-fi worked well. I would definitely stay... More

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The Villages, Florida
Top Contributor
123 reviews 123 reviews
55 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3/18. Hotel is on a main highway but North/South separated by barrier. Plenty of parking. Will need to drive about a mile to get to most restaurants, of which there are plenty. Check in was friendly and efficient. Desk clerk was high energy and knowledgeable of the area. Rooms were clean, comfortable and well maintained. Usual fridge, microwave and... More

Was this review helpful? Yes
Kirsten K, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Jerry C, Thank you for reviewing our property! We are so pleased to hear that you enjoyed your stay with us, and I will be sure to pass your comments on to the staff! More

Vernon Hills, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2014

The hotel is an average place. The location is great. A little inconvenient to go south on Wilmington Pike; A great restaurant just seconds (driving) away. The place is clean and the breakfast is what you would expect from a Holiday Inn, nothing special. This place does not have a manager's reception in the afternoon.Overall, I liked it, but probably... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Andreas v v, Thank you for taking the time to provide feedback on your stay. It is unfortunate the location of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Albion, Indiana
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 27, 2014

I made a non refundable reservation, because they said they had truck parking, call few minutes before I get there for them to now say they had no truck parking, then they tell me where to park and told me that in the morning which was around 9 am they would have the couple cars if they weren't gone that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Devin B, Thank you for staying with us and sharing your comments about your stay. I am sincerely sorry that the parking options and level of service received were a disappointment. We have taken note of your feedback and we will use this to consider for improvements needed in our efforts. Again, we appreciate your review and our apologies... More

Levittown, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2014

Very nice for a converted comfort inn. Would never have guess it used to be a comfort inn until comfort inn West Chester appeared on my credit card statement. Not too far from a PJ Whelihans if you're looking for something to eat. it's not exactly a resort, but that's probably not what you are looking for anyway if you... More

Was this review helpful? Yes 2
Westchester County
Top Contributor
218 reviews 218 reviews
43 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 22, 2014

Those searching for the old Comfort Inn that sat here on 202 South will find that it has been converted to a Holiday Inn property. Other than signage and the removal of the nominal bar that sat across from the check-in desk, things remain largely unchanged. Standard size rooms generally present themselves as mostly hygienic. A pretty good breakfast comes... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Jonny99, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will... More

Richmond, Virginia
Top Contributor
52 reviews 52 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 25, 2013

This hotel has either been recently updated, or it's an incredible find. Neat, clean, wonderful beds, huge bathroom and flatscreen tv on wall. Good rates too. Breakfast was huge offering a multitude of courses. Inside pool has expensive hours. Hotel is 6 mies from Longwood Garden ( only one turn)- and Kennett Square is nearby and beautiful place offering an... More

Was this review helpful? Yes 1
Kirsten K, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear metoread2, Thank you so much for reviewing our property! We are so happy to hear that you enjoyed everything, and are pleased that you got to take advantage of the beautiful Longwood Gardens. We hope that you stay with us again when visiting the area! More

New York City
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 20, 2013

Great hotel in West Chester, PA! Down the street from West Chester in one direction; and a bunch of restaurants in the other direction. The hotel has sleek and modern decor and has definitely been updated. The rate was a little more than I'm used to in West Chester, but well worth it. Easily the best breakfast buffet I've seen... More

Was this review helpful? Yes 1
Kirsten K, Front Office Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear ProfessorCool, Thank you for reviewing our property! I was so happy to hear that you enjoyed our clean and comfortable rooms, and our complimentary breakfast buffet! The hotel is a little trickier to get to if you have to turn around. Next time you stay with us, the staff would be happy to give you our tips on the... More

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Additional Information about Holiday Inn Express Hotel & Suites West Chester

Also Known As:
Comfort Inn & Suites Brandywine Valley Hotel
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn
Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
Phone Number:
Location: United States > Pennsylvania > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Reservation Options:
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