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Ramada Washington

2.0 of 5
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1170 W Chestnut Street, Washington, PA 15301
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Ramada Washington
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148 Reviews from our TripAdvisor Community

Traveler rating
    10
    31
    44
    37
    26
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51
28
21
35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (43)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (27)
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Downers Grove
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Our room was musty smelling. Kept the exhaust fan going to improve the situation The mattresses were nice and firm. The internet service went out for a couple of hours which was a concern as we needed to look at client email.

Review collected in partnership with Ramada

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Mary S, Manager at Ramada Washington, responded to this review

Dear Tom S., Happy to hear you had a great night's sleep and great service at Ramada - Washington, PA. Thank you for your comments - they assist us in improving our customer satisfaction. Our apologies for your inconvenience...please allow us another opportunity to provide amenities to your expectations. Wishing you safe and enjoyable travels. Warm regards, Mary S. More 

Lackawanna, New York, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was very basic but clean. The most memorable part was the restaurant food and service. Both were above and beyond our expectations. From Frank at the front desk to Desi our server and Paul the cook, we were overly impressed. This more than made up for the broken door jamb and the stale smell of the room.

Review collected in partnership with Ramada

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Mary S, Manager at Ramada Washington, responded to this review

Dear Sue F. Thank you for letting us know that several staff members provided exemplary service to you on your visit to Washington, PA. We will share your kind words with them...feedback from customers is always helpful but taking the time to point out specific team members is much appreciated. We hope to provide you with a great stay on... More 

Lancaster, Pennsylvania
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 25, 2015

This hotel is at the top of a long drive, with lots of lawn space all around. Great for running around with kids, doing a workout, or practicing your golf game. There is an outdoor pool, very close to some of the rooms. I don't know how late it is open, but if you are sensitive to noise maybe ask... More 

Review collected in partnership with Ramada

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Mary S, Manager at Ramada Washington, responded to this review

Dear Ms. K., Thanks for such a detailed review of your stay and your surroundings at Ramada - Washington, PA. We are so pleased that you were very satisfied with your visit and that your guestroom was very clean and comfortable. We look forward your next stay and hope you will have the opportunity to also enjoy our Gallery Restaurant... More 

CINCINNATI
2 reviews
2 of 5 stars Reviewed March 16, 2015

dated property, checked in late (about 11:00 PM) on a Thursday night. asked for a king size, was told 89.00 2 minutes later tried to charge me 99.00, claimed the only king size was a business class (?). went back to 89.00 when I started to leave. should have walked away... old property badly upgraded. wife couldn't sleep because we... More 

Review collected in partnership with Ramada

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Mary S, Manager at Ramada Washington, responded to this review

Dear James D., Thank you for the feedback regarding your recent stay. Yes, our property is not brand new but we have renovated our public areas and guest rooms extensively at prices that are less than our competitors. Your guest room renovations included new Entrance Door, Kimball Hospitality Furniture w/Work Desk & Chair, Mini Fridge & Microwave, Carpet, Flat Screen... More 

1 review
1 of 5 stars Reviewed March 5, 2015

When I went to pull back the bed sheets there were old several old toenail clippings scattered on the sheets. It was clear the cleaning personnel didn't attempt to change sheets and just made the bed. In addition, my colleague found hair in his "clean" bed. My room has a very musty stench and the carpet and comforters look at... More 

Was this review helpful? Yes
Mary S, Manager at Ramada Washington, responded to this review

Dear Parker F, I am so sorry that our Housekeeping Department erred in the proper cleaning of your guestroom and offer my sincere apologies for your inconvenience and disappointment. We did not to our job correctly and have reprimanded and retrained this Housekeeper. Your room was released for occupancy in error before the Head Housekeeper inspected the room and we... More 

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