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Comfort Inn & Suites

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2110 North Franklin Dr, Washington, PA 15301
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Comfort Inn & Suites
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Comfort Inn & Suites
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106 reviews from our community

Traveler rating
    43
    29
    12
    13
    9
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22
40
11
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

My 11 month old daughter and myself came to visit my fiancé during his work week and stayed in the jacuzzi suite. Nice spacious room with a large two headed shower. Very clean and we had our own jacuzzi pool for our daughter to play in. Anna was our breakfast hostess and she acknowledged us and made us feel at... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your recent stay with us in Washington, PA! Our jacuzzi suite is perfect for your trips down to visit your fiancé and our jacuzzi tubs are perfect for pool time fun for your daughter and other little ones! It seems like your daughter really enjoyed herself! Anna... More 

Palm, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I gave the hotel 5 stars despite being greeted by water all over the front hall and towels in the parking lot as they cleaned up from a HVAC problem and had to switch our room. I gave them a 5 star despite the fact that the maid took our sheets away and forgot to replace them. Why? Because the... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First, let me thank you for taking the time to share with us about your recent stay at the Comfort Inn & Suites, Washington! It's always encouraging to receive positive feedback. I would like to apologize for the unpleasant entrance the night of your arrival. We were deep cleaning our HVAC units and tried to keep up... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I would like to comment on how friendly the lady providing breakfast, Anna, is. She always asked how we were and if she could do anything to for us. The people at the front desk were very helpful in providing us information about local places that are good to visit.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for sharing with us about your recent stay here in Washington, PA! I amso thrilled to hear that your experience was made even more pleasant by our friendly and accommodating staff. All of our staff works hard to ensure that all of our guests are taken care of. Anna is absolutely fantastic! She not only... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Anne served us very well! She was friendly and kept the breakfast area neat and clean! Kayla and Alyssa at the front desk were also very accommodating and cheerful.The housekeepers did a good job on our room also. Thanks!

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Mrs. Carver, First, thank you for taking the time to share with us about your recent stay with us in Washington! I am so happy to hear that you thoroughly enjoyed everything about your stay! Our entire staff does a stellar job! As a team, we are committed to providing unrivaled service for all of our guests, creating the... More 

Top Contributor
70 reviews 70 reviews
36 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a night at this Comfort Inn & Suites during a long road trip. I asked for a room facing away from the highway, so of course I got one facing the highway -- I could have hit the passing cars and trucks with a thrown rock. My room was also right across from the ice machine; however, that... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First, let me thank you for taking the time to share with us about your recent stay with us at the Comfort Inn & Suites, Washington. On behalf of our entire team, I would like to apologize for failing to meet your expectations. We strive to ensure that all of our guests leave feeling 100% satisfied and... More 

Ontario-Canada
Top Contributor
207 reviews 207 reviews
58 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We usually stay at this Comfort Inn & Suites during our travels to/from Florida. But we were very disappointed this time. We asked in advance for a room facing away from the highway, and reiterated it again upon checking in - what did they do - they put us in a room facing the highway. I went back and asked... More 

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Travellers-Ont, I thank you for taking the time out of your day to write to us here on TripAdvisor. I hope that your travels from Florida to Canada were safe and pleasant. I do want to extend my sincere apology for failing to meet your expectations. I have reviewed your reservation and originally your room was reserved for a... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is the most comfortable hotel I have ever been associated with , I have been in facing, water transfer for over 2 years and the entire staff treated me just like family from the cleaning staff to the front desk and working 12 hour shifts at night I would like to complement Anna who prepares the breakfast she is... More 

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Ironhoesh, Thank you so very kindly for your words of encouragement! We are pleased that you feel as if we are part of your extended family. The entire team looks forward to your return. See you soon! In the Spirit of Hospitality, Hotel Management More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015 via mobile

This was the only hotel in the area that had a jacuzzi room available. The employees that checked us in was very happy and a positive person. She was a pleasure to be around. So Thank you Taylor for great cuatomer service!

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

First, let me thank you for taking the time to tell us about your recent stay at our hotel. We think our front desk staff, and actually our entire staff, is pretty amazing. We love hearing that Taylor's warm greeting and personality kick-started a great stay for you! That is our goal here at the Comfort Inn & Suites, Washington,... More 

Saint Clairsville, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

The Management and Staff at the Washington PA Comfort Inn are truly the best! I love staying there! They have the most helpful and truly the friendliest staff! The bedding is wonderful! Rooms have always been clean. I've stayed at other really high end hotels and this hotel by far is still my favorite. It may lack a fancy restaurant,... More 

Was this review helpful? Yes 1
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to leave us a comment. I am pleased to hear that you loved your stay with us! We are always striving to make sure that every guest has an excellent sta and feels 100% satisfied when they leave. We take pride in knowing that our bedding is comfortable and... More 

Canonsburg, Pennsylvania
Top Contributor
88 reviews 88 reviews
56 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed January 15, 2015

We live in the area and stayed one night for a couple's night out. We booked a whirlpool suite. The room appeared to have been recently remodeled and was a nice size for two people. The whirlpool was plenty big for 2 and the rain shower was a nice touch. The hotel is nothing fancy but was clean and comfortable... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

First, let me thank you for taking the time to share with us and others about your recent stay with us in Washington! We are so glad to hear that you were able to enjoy a couple's night out! It's nice to know that you can get away and relax together without having to go too far or spend too... More 

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