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All 18 Washington hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2110 North Franklin Dr, Washington, PA 15301
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67%
Ranked #10 of 18 hotels in Washington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
USAFret USAFret
  • Overview
  • Reviews (81)
  • Photos (80)
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  • Room tips (19)
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81 people have reviewed this hotel

Traveler rating
    33
    22
    9
    10
    7
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17
34
10
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Pickering
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

we have stayed at many a comfort inn and suites and I guess by the laws of averages this had to happen. lol This location is decent enough...kind of... at first....then you are greeted by a woman who really doesn't want to be there and would rather play with her hair than help you (didn't get a name because she... More

Was this review helpful? Yes 1
USAFret
Top Contributor
91 reviews 91 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is easy to find right off the highway. It is near several restaurants and Console Energy Park where the Frontier League Washington Wild Things play. The staff was very efficient even calling after checkin to make sure the room was satisfactory. The room was comfortable and clean though it had an unusual layout with a long hall leading... More

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write a review about your recent stay at our hotel. I'm so glad to hear that you had a wonderful stay with us. It's always good to receive positive feedback! I'll make sure to share it with our staff. They'll be delighted. You are definitely right: our location... More

Bloomington, Illinois
1 review
2 of 5 stars Reviewed June 15, 2014

We stayed in a non-suite room. The room was extremely small. The mattress sagged in the middle. We paid $120 (way too much for this room). The room was clean though. If staying in this hotel, I would recommend a suite room in the newer building. There seemed to be two buildings attached, one was older than the other with... More

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of your recent stay at our hotel. On behalf of our entire team, let me first apologize for failing to meet and exceed your expectations. I apologize that the size of the room was not up to your standards. I know that we were extremely busy the night you stayed, so we could have been... More

Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 12, 2014

Unfortunately the new granite counters in the bathroom, the nice wallcoverings, and the newish carpet couldn't make up for the fact that this motel overlooks the interstate. I mean right on top of it. If I had thrown a rock out the window, it could have hit a car. All night long we heard the sounds of big trucks braking... More

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, On behalf of the hotel and its staff, let me apologize for failing to meet your expectations. You were correct in your above comment that all of our rooms are newly renovated. Thank you for your attention to detail. We are glad you enjoyed our renovations. I do apologize for the highway noise throughout the night. Our... More

Westerville, OH
Top Contributor
75 reviews 75 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 8, 2014

The hotel is in a weird part of town, up on a hill, near the mall. It was kind of odd to get there. Once I got there and got into my room, the room smelled a little like mildew and the air was blowing , so I think maybe they knew it smelled and were trying to get the... More

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, On behalf of my entire team, let me apologize for failing to meet your expectations and provide you with an excellent stay. I do apologize for the repeated checks to see if you were out of your room. Hotel policy is to call around to every room at 11:00 to check with guests to allow our staff... More

Sao Paulo, SP
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

very comfortable room, with kitchen, in the middle of Georgetown is extremely convenient for a visit to Washington. Paid parking facilities. great free breakfast. They could charge just a little less, though

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your wonderful review regarding your recent stay with us! It is our pleasure to create as excellent of an experience as we possibly can. I will be sure to share your comments with my staff in an effort to provide all of our guests with exemplary service. We hope to see you again soon!... More

Irwin, Pennsylvania, United States
1 review
2 of 5 stars Reviewed April 8, 2014

This hotel has no attention to detail and seems to be improperly staffed. When pulling up to the hotel, noticed that the sign was only partially lit, and we noticed only partial service our entire trip. We tried to check in, but there was no one on duty at the front desk. After 7 minutes, we called the hotel to... More

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, On behalf on myself and my entire team, let me start by apologizing for your overall experience at our Comfort Inn in Washington, PA. I am very sorry for not meeting and exceeding your expectations like we strive to do with every guest that comes and stays with us. It is my hope that you consider this... More

Ontario-Canada
Top Contributor
154 reviews 154 reviews
46 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 6, 2014

have stayed here several times before and it continues to be a place I would go to again. Unforunately each time we go there they seem to have new untrained staff on the desk, but overall staff are friendly and helpful. good hot free breakfast is included. ask for a room away from the highway- as it is difficult to... More

Was this review helpful? Yes 1
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review regarding your stay with us. I apologize for the confusion with restaurants. I try to train all of my incoming staff on the top hotel recommendations. We must not have gotten that far into training. I am deeply sorry for that. I assure you that there is a scrapbook of local restaurants... More

Bowie, Maryland
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 5, 2014

Nice hotel and good deal. Nice reception and bright. Staffs are friendly. I use tomtom to find the hotel. The address in Tomtom was wrong. I had to call hotel to find. The hot breakfast was nice. I like spacious room.

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay at our hotel. I am glad to hear that you had an excellent stay. I am glad to hear that our staff was so helpful and able to help you find our location despite the technological setbacks of your GPS. Your comments are being shared with my staff... More

Moundsville, West Virginia, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2014

We booked Valentine's night in this hotel to be within walking distance to a local restaurant. We booked online via the hotel website and all went well. Our room was a suite with a hot tub, love seat and a king sized bed. Everything worked well and the room was exceptionally clean. It was nice to see ample towels of... More

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your feedback regarding your stay with us. I am so glad that you found everything during your stay to be excellent. I am so glad that we have exceeded your expectations and that that weekend turned out to be special for you. We hope to see you again soon! In the Spirit... More

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Additional Information about Comfort Inn & Suites

Address: 2110 North Franklin Dr, Washington, PA 15301
Phone Number:
Location: United States > Pennsylvania > Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Washington
Comfort Suites Washington
Washington Comfort Suites

80 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style
#3 Business Hotel in Washington
Hotel Class
Official Description (provided by the hotel)
Comfort Inn & Suites hotel in Washington PA, home of the Marcellus Shale ProjectThe stylishly designed Comfort Inn & Suites® hotel is an ultimate luxury hotel, yet surprisingly affordable. This hotel is centrally located along the Interstate 70 and Interstate 79 corridor. Nearby attractions include The Meadows harness racetrack and casino and Tanger Outlets shopping mall with over 75 name brand stores. We are also minutes from stores and gourmet shops. This Washington, PA hotel is also just minutes from Washington & Jefferson College, Waynesburg University and West Virginia University. Spend an evening at CONSOL Energy Park where our minor league baseball team, the Washington Wild Things, play. Pittsburgh points of interest include Rivers Casino, Benedum Center for the Performing Arts, Heinz Hall, the Pittsburgh Zoo and PPG Aquarium, Carnegie Science Center, National Aviary and Phipps Conservatory and Botanical Gardens. Enjoy a concert at the First Niagara Pavilion or the amphitheater at Station Square. Professional sporting events are about 30 minutes away, including baseball games at PNC Park (home of the Pittsburgh Pirates), football games at Heinz Field stadium (home of the Pittsburgh Steelers) and Mellon Arena (home of the Pittsburgh Penguins).The area has a variety of restaurants to choose from, including Jumper's Junction, Garfield's Restaurant, Outback Steakhouse, Texas Roadhouse, T.G.I. Friday's, Applebee's, Red Lobster, Cracker Barrel and Bob Evans. Enjoy an authentic Italian meal at Angelo's Restaurant, located within walking distance of this Pennsylvania hotel. Stay for the fireworks on Friday nights! ... more   less 
Number of rooms
66

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