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Comfort Inn & Suites

2.5 of 5 2110 North Franklin Dr, Washington, PA 15301
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
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98 reviews from our community

Traveler rating
    37
    29
    11
    12
    9
See reviews for
21
38
10
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Saint Clairsville, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

The Management and Staff at the Washington PA Comfort Inn are truly the best! I love staying there! They have the most helpful and truly the friendliest staff! The bedding is wonderful! Rooms have always been clean. I've stayed at other really high end hotels and this hotel by far is still my favorite. It may lack a fancy restaurant,... More 

Was this review helpful? Yes
ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to leave us a comment. I am pleased to hear that you loved your stay with us! We are always striving to make sure that every guest has an excellent sta and feels 100% satisfied when they leave. We take pride in knowing that our bedding is comfortable and... More 

Canonsburg, Pennsylvania
Top Contributor
87 reviews 87 reviews
55 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed January 15, 2015

We live in the area and stayed one night for a couple's night out. We booked a whirlpool suite. The room appeared to have been recently remodeled and was a nice size for two people. The whirlpool was plenty big for 2 and the rain shower was a nice touch. The hotel is nothing fancy but was clean and comfortable... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

First, let me thank you for taking the time to share with us and others about your recent stay with us in Washington! We are so glad to hear that you were able to enjoy a couple's night out! It's nice to know that you can get away and relax together without having to go too far or spend too... More 

Barrie, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2015

I just checked in to this hotel and it got off to a very bad start. This is the first time I have seen a cart without a bar for hanging clothes. It was barely big enough for our bags for a two day stay. The small elevator led to the second floor and a very long walk to room... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

First, let me thank you for taking the time to share with us about your stay with us. On behalf of my entire team, let me also apologize for failing to meet or exceed your expectations. I am saddened to hear that even from the start you were not satisfied. I apologize that the carts our hotel provides were not... More 

Budds Creek
Top Contributor
52 reviews 52 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2014

This was a great stay! Price was reasonable, everything was nice and quiet, staff was very friendly and helpful. This is very convenient to a lot of the Washington PA area, shopping, eating, etc. It was a pleasure to stay here and we will do so again when the opportunity presents itself.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Rachot7, Thank you for taking the time to share with us and others about your great stay! It is always encouraging to receive such positive feedback. As a management team, we're thrilled to hear that you found our hotel reasonable, location convenient, our rooms quiet, and our staff both friendly and helpful. It was a pleasure serving you during... More 

1 review
5 of 5 stars Reviewed December 18, 2014

I want to begin by thanking James and Alyssa. Both went out of their way to make sure that my stay was pleasurable. I am moving from North Carolina to the Pittsburgh area and stayed in Washington. I must say that the hotel staff was excellent.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear MickMadden, Thank you for taking the time to share with us and others about your recent stay at our hotel. Your positive reviews serve as an encouragement for our team. We'll be sure to share them with our staff. We're thrilled to hear that both James and Alyssa went above and beyond to make your experience excellent and memorable.... More 

1 review
4 of 5 stars Reviewed November 26, 2014

The Comfort Inn and Suites in Washington PA is beyond fantastic. My wife and I have stayed at many Comfort Inns and Hampton Inns throughout our travels and this hotel is by far the BEST!!! My wife made the reservations two days before our arrival and when we checked in my wife was chosen as the guest of the day... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear cotedepena, First off, thank you for taking the time to share with us regarding your stay with us last month. I am beyond thrilled to hear that you found our property to be more than fantastic during your stay! It's very exciting to hear that of all the hotels you and your wife travel to, the Comfort Inn &... More 

Tampa, Kansas
1 review
4 of 5 stars Reviewed November 14, 2014

I was traveling through the Washington area and needed a place to rest. I usually stay with Holiday Inn hotels however when I got to the area all were sold out. So I went to the Comfort Inn and Suites and I can say that the staff at this property are amazing and so friendly - especially, Alyssa, James, and... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear William K, Thank you for taking the time to tell us about your recent stay in Washington, PA. We very much appreciate all of our guests' feedback. It helps us as a staff continue to strive to provide a superior service and experience to our guests. I am so glad to hear that our staff was so helpful, friendly,... More 

Top Contributor
62 reviews 62 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 7, 2014

One of things that impresses me about a hotel is the friendliness of the front desk, and it helps me to overlook any small inconveniences. The front desk clerk at the Comfort in Washington, PA, was very nice and willing to accommodate. The room we had was newly and nicely renovated, and it had a mini-frige and microwave, but there... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Richard1863, Thank you for taking the time to tell us about your recent stay at our hotel. I am so glad to hear that you found our front desk staff to be welcoming and friendly! It's always nice to walk into a place and be greeted by a smiling face. Here at the Comfort Inn & Suites, we aim... More 

Roland
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed one night in the Comfort Inn and Suites in Washington, PA, on a trip back from NYC to Iowa. We didn't need a suite, so I booked a single room on-line, which they had available. When I clicked on Senior Rate of $124, the website gave me only their "Best Available" which was somewhat higher, even though I... More 

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear James K, Thank you for taking the time to share with us and others about your recent stay with us in Washington, PA! All of our guests' feedback is welcomed and appreciated. It allows us to continue striving to be the number one hotel in the area. Thank you for your comments. I will be sure to share them... More 

Des Moines, Iowa
1 review
1 of 5 stars Reviewed October 22, 2014

Our first impression upon arriving was that it was either closed, or the electricity was out in the area. The parking lot was completely extremely dark, with little, if any, security lights. I mean it was SO dark, it creeped us out. We considered leaving and trying to find another place. There were a bunch of construction workers outside standing... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us and others about your recent stay at our hotel. On behalf of our entire staff, I'd like to apologize for failing to meet your expectations. First impressions are important; you never get to have another one. Your first impression of our hotel does not reflect the true... More 

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Additional Information about Comfort Inn & Suites

Address: 2110 North Franklin Dr, Washington, PA 15301
Phone Number:
Location: United States > Pennsylvania > Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 66
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Washington
Comfort Suites Washington
Washington Comfort Suites
Hotel Style:
#6 Business Hotel in Washington

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