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Comfort Inn & Suites

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2110 North Franklin Dr, Washington, PA 15301
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1 room 1 adult
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Comfort Inn & Suites
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143 Reviews from our TripAdvisor Community

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King of Prussia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

First and foremost, the staff are very friendly and personable. The ladies who man the breakfast setup are EXTREMELY pleasant. Always a bright and cheery "Good morning" when you walk into the room. Also the front office staff are very accommodating and very professional. The rooms are pretty comfortable, spacious and modern. Bathrooms and showers are top-notch and have a... More 

Helpful?
Thank A M
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear A M, Thank you for taking the time to share with us about your recent stay at our hotel. I am thrilled to hear that you thoroughly enjoyed your time spent with us! I'm happy to hear that you enjoyed our comfortable, spacious and luxurious rooms. It's always a pleasure to receive such positive feedback. I'll be sure to... More 

Hachinohe, Japan
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Extremely friendly and accommodating staff. Room was perfect...clean & comfy. Convenient location to shopping center & for hopping on the highway to Pittsburgh. The huge variety at breakfast was incredible & Cathy helped start the day with a smile.

Helpful?
Thank G073
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear G073, Thank you for taking the time to share with us about your recent stay at the Comfort Inn & Suites! I am so happy to hear that you were able to enjoy our clean, comfortable rooms, convenient location, and our delicious breakfast! Cathy is one of the best! She's great at what she does and always makes sure... More 

Riverdale, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great stay, close to the mall, but I was pleased with the room and the service. I'm traveling again to the area and I'm booking this place again. The bed and room seemed new. WiFi worked great and I streamed Netflix at night on my tablet. Great price on hotels.Com

Helpful?
Thank Hector G
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Hector G., Thank you for taking the time to share with us about your recent stay at our hotel. I am thrilled to hear that our service and accommodations exceeded your expectations. As a fellow Netflix user, so I'm glad to hear that our WiFi worked great and that you were able to watch your shows at night! As... More 

Athens, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

My experience went very well. I felt like I was very safe and that nothing would happen to me while staying there. I used the fitness center a lot, the breakfast was very tasty, and all of the staff was very friendly. However, I just could not sleep at night in the beds. They were comfortable, I just couldn't sleep.

Helpful?
Thank efaires
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear efaires, Thank you for taking the time to share with us about your recent stay at our hotel! I am so glad to hear that your experience went well and that you felt safe and at home here at the Comfort Inn & Suites, Washington! I'm also happy to hear that you were able to take full advantage of... More 

Garnerville, New York
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived with the intention of going out to dinner but plans changed when the car would not start! Our innkeeper found a resident help us to park the car. We had a good nights sleep and called CMAC to jump us in the morning. I felt there was a real family care and as always the rooms were very... More 

Helpful?
Thank Joy E
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Joy E, First, thank you for taking the time to share with us about your recent stay at our hotel. I am so sorry to hear about the car issues you experienced, but am thrilled that our staff was able to quickly help you find the help and resources you needed! Our staff works diligently to ensure that all... More 

Cleveland
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A day to normally forget, 5 hours in a traffic jam, was happy to find a room, what I found was totally different. Great people, great service, and what really mattered, a friendly smile at check-in, thanks and a big hat tip to Alyza . The room was good, slept like a baby. Had to leave early and was glad... More 

Helpful?
1 Thank beechhouse1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear beechhouse1, Thank you for taking the time to share with us about your recent stay at our hotel. I am so glad to hear that we were a welcomed sight after such a rough day of travel. As a team, we strive to provide all of our guests with great service from great people. Thank you for taking the... More 

Fredericksburg, Virginia
2 reviews
1 of 5 stars Reviewed January 4, 2016

We found everything satisfactory. It was clean and comfortable. A couple of things my husband noted was no fan in bathroom as well as shower curtain to short. Water running out. The breakfast was good, and Anna the host was very friendly and helpful. It was great to meet her..! 😊

Helpful?
Thank Zumbagirl516
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Zumbagirl516, Thank you for taking the time to share with us about your recent stay. While I'm glad to hear that you found everything during your time spent with us satisfactory, I do want to extend my apologies on behalf of our entire team for failing to exceed your expectations. While satisfactory is good, as a staff, we strive... More 

West Alexander, Pennsylvania
1 review
5 of 5 stars Reviewed January 1, 2016

The service was awesome -- from Alyza at check in, to Anna who diligently oversaw the hot breakfast, to Cathy who was gladly maintaining the common areas, to Troy at check out! The room and the complete property experience was one of the nicest of a Choice Hotels property I've stayed in, and I'm a platinum member with plenty of... More 

Helpful?
Thank bvensel940
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear bvensel940, Thank you for taking the time to share with us about your recent stay at our hotel. I am thrilled to hear that you had such an excellent experience with us from check in to check out! It's always a pleasure hearing that our guests were able to enjoy our spacious, clean, comfortable suites. I'm glad that you... More 

York, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed January 1, 2016

Troy was very helpful upon check in and after we were there for about 20 minutes phoned the room to check if everything was to our satisfaction. Cathy, breakfast staff did a great job and very friendly. All staff that we met were very friendly and helpful.

Helpful?
Thank kamyork2016
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear kamyork2016, Thank you for taking the time to share with us about your recent stay at our hotel. I am so glad to hear that your stay was made even better by our friendly and helpful staff. As a team, we strive to ensure that all of our guests feel welcomed and well taken care of during their time... More 

Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 1, 2016

Two week visit. I will give the good first. Friendly staff. Very cheap stay. Location central to many points of interest though you will have to travel quite a way to find one. First of all everything...walls, floor...literally everything is CROOKED because they tried to match up two different buildings to create one. Nice try. All that crookedness makes you... More 

Helpful?
Thank Gracie A
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