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Comfort Inn & Suites

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2110 North Franklin Dr, Washington, PA 15301
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Comfort Inn & Suites
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Comfort Inn & Suites
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108 reviews from our community

Traveler rating
    44
    30
    12
    13
    9
See reviews for
23
41
11
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stafford, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ok...let me start off with the fantastic things about my stay: 1. Location - was perfectly located near interstate, shopping, dining and very easy to get into town to visit ppl 2. Cleanliness: Hotel looks rather new or updated. Did not see wear/tear on anything in lobby, rooms, hallway etc. Room was very, very clean, bedding, towels, tub, toilet...as clean... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great room! Comfortable beds! Great breakfast! Anna the breakfast attendant was the bomb! We came for my wife's birthday and had a great time. Loved the two person Jacuzzi and king sized bed. Breakfast was great!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My 11 month old daughter and myself came to visit my fiancé during his work week and stayed in the jacuzzi suite. Nice spacious room with a large two headed shower. Very clean and we had our own jacuzzi pool for our daughter to play in. Anna was our breakfast hostess and she acknowledged us and made us feel at... More 

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your recent stay with us in Washington, PA! Our jacuzzi suite is perfect for your trips down to visit your fiancé and our jacuzzi tubs are perfect for pool time fun for your daughter and other little ones! It seems like your daughter really enjoyed herself! Anna... More 

Palm, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I gave the hotel 5 stars despite being greeted by water all over the front hall and towels in the parking lot as they cleaned up from a HVAC problem and had to switch our room. I gave them a 5 star despite the fact that the maid took our sheets away and forgot to replace them. Why? Because the... More 

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ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First, let me thank you for taking the time to share with us about your recent stay at the Comfort Inn & Suites, Washington! It's always encouraging to receive positive feedback. I would like to apologize for the unpleasant entrance the night of your arrival. We were deep cleaning our HVAC units and tried to keep up... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I would like to comment on how friendly the lady providing breakfast, Anna, is. She always asked how we were and if she could do anything to for us. The people at the front desk were very helpful in providing us information about local places that are good to visit.

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for sharing with us about your recent stay here in Washington, PA! I amso thrilled to hear that your experience was made even more pleasant by our friendly and accommodating staff. All of our staff works hard to ensure that all of our guests are taken care of. Anna is absolutely fantastic! She not only... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Anne served us very well! She was friendly and kept the breakfast area neat and clean! Kayla and Alyssa at the front desk were also very accommodating and cheerful.The housekeepers did a good job on our room also. Thanks!

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ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Mrs. Carver, First, thank you for taking the time to share with us about your recent stay with us in Washington! I am so happy to hear that you thoroughly enjoyed everything about your stay! Our entire staff does a stellar job! As a team, we are committed to providing unrivaled service for all of our guests, creating the... More 

Top Contributor
70 reviews 70 reviews
36 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a night at this Comfort Inn & Suites during a long road trip. I asked for a room facing away from the highway, so of course I got one facing the highway -- I could have hit the passing cars and trucks with a thrown rock. My room was also right across from the ice machine; however, that... More 

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ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First, let me thank you for taking the time to share with us about your recent stay with us at the Comfort Inn & Suites, Washington. On behalf of our entire team, I would like to apologize for failing to meet your expectations. We strive to ensure that all of our guests leave feeling 100% satisfied and... More 

Ontario-Canada
Top Contributor
207 reviews 207 reviews
58 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We usually stay at this Comfort Inn & Suites during our travels to/from Florida. But we were very disappointed this time. We asked in advance for a room facing away from the highway, and reiterated it again upon checking in - what did they do - they put us in a room facing the highway. I went back and asked... More 

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ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Travellers-Ont, I thank you for taking the time out of your day to write to us here on TripAdvisor. I hope that your travels from Florida to Canada were safe and pleasant. I do want to extend my sincere apology for failing to meet your expectations. I have reviewed your reservation and originally your room was reserved for a... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the most comfortable hotel I have ever been associated with , I have been in facing, water transfer for over 2 years and the entire staff treated me just like family from the cleaning staff to the front desk and working 12 hour shifts at night I would like to complement Anna who prepares the breakfast she is... More 

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ComfortSuites485, Manager at Comfort Inn & Suites, responded to this review

Dear Ironhoesh, Thank you so very kindly for your words of encouragement! We are pleased that you feel as if we are part of your extended family. The entire team looks forward to your return. See you soon! In the Spirit of Hospitality, Hotel Management More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015 via mobile

This was the only hotel in the area that had a jacuzzi room available. The employees that checked us in was very happy and a positive person. She was a pleasure to be around. So Thank you Taylor for great cuatomer service!

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

First, let me thank you for taking the time to tell us about your recent stay at our hotel. We think our front desk staff, and actually our entire staff, is pretty amazing. We love hearing that Taylor's warm greeting and personality kick-started a great stay for you! That is our goal here at the Comfort Inn & Suites, Washington,... More 

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