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Comfort Inn & Suites

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2110 North Franklin Dr, Washington, PA 15301
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1 room 1 guest
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Comfort Inn & Suites
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120 Reviews from our TripAdvisor Community

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Traveler rating
    49
    32
    15
    14
    10
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33
43
11
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delton
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was very disappointed in the motel, the rooms smelled very musty. I asked to try another room, That one also had a very musty smell. But the people that were there were wonderful. David at the night desk, was trying hard to help us. The breakfast lady was friendly and helpful. They are what made the stay bearable.

Was this review helpful? Yes
Florham Park, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed 1 night passing through and checked in very late. Breakfast was good and replenished often. Breakfast area was clean and pleasant. Service was excellent by Alyssa Kuhn. Rooms were clean and night clerk was helpful. I would recommend this hotel to others in the area.

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear CiccoNJ, First let me say thank you for taking the time to share with us about your recent stay at our hotel. It's always encouraging to receive such positive feedback! I am so glad to hear that your overall experience was so enjoyable. I am also happy to hear that you were well taken care of by our front... More 

Cincinnati, Ohio
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel does everything right. The staff is exceptionally courteous, and very knowledgeable of the surrounding area. The room was very clean and quiet and was recently remodeled. It has a very modern feel. The breakfast had all of the typical fare, eggs, danishes, and the such. This hotel is well worth it, I will stay here again the next... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear AH_78, Thank you for taking the time to share with us about your 6 star experience! That is such an encouragement to both me and our team. I will be sure to share your wonderful comments with my staff. They'll be so excited! As a team, we put in a lot of time, thought, and heart to ensure that... More 

Granite City, Illinois
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in many Comfort Inns around the U.S. but this one is one of the nicest. I had a king room and it was spacious, clean, comfortable, and quiet. Will stay here again whenever I am in this area.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Linda E, First let me say thank you for taking the time to share with us and others about your recent stay here at the Comfort Inn & Suites, Washington! Your positive comments will be an encouragement to our team. Everyembers of our team will be excited that their hard work made a difference in your experience. I'm so... More 

Salisbury, Maryland
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

great friendly staff, breakfast was very good plenty of food to choose from. Great shopping nearby at the Washington Crown Center, sports to watch nearby, not far from Pittsburgh either. Check out the restaurant Angelo's across the street. Just wish there could have been a pool.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Aaron B, Thank you for taking the time to share with us about your recent stay in Washington, PA! I am so glad to hear that your experience here at the Comfort Inn & Suites was so enjoyable! It sounds like you were able to take advantage of some of our amazing local attractions! Catching a Wildthings baseball game... More 

Jacksonville Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

From the check-in with a very unhappy gentlemen, to the breakfast "Host" No water nor towels in the "Fitness Center", to the very unpleasent housekeepers. The Breakfast should not be considered a Hot Breakfast description. Who microwaves the Eggs & Sausage? We asked for tourist information and was given a stare of misunderstanding. We travel often and I have stayed... More 

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Susan S, Thank you for taking the time to share with us about your recent stay at the Comfort Inn & Suites, Washington. On behalf of our entire team, I would like to apologize for failing to meet and exceed your expectations throughout your time with us. We value all of our guests and want everyone to feel completely... More 

Indianapolis, Indiana
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2015

This hotel is outstanding for a road side location. The rooms are nice and beds very comfortable. The shower was a key feature, large, rain shower type. We liked the fact that there were choices for pillow types, five were on the king sized bed. The breakfast buffet was good, well stocked with lots of choices. Best of all was... More 

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Helene C, First let me say thank you for taking the time to share about your recent stay with us at the Comfort Inn & Suites, Washington! I am so thrilled to hear that we exceeded your expectations! It's always an encouragement to our entire team when we hear that our guests had such a wonderful experience. I'm excited... More 

Tiffin, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2015

Disappointing because of inoperable of deadbolt on room door, inadequate room lighting, sanitation issue with the water level of the toilet bowl. Breakfast service was fine with adequate food. Staff was friendly and helpful. Conjested parking because of oil company trucks.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share about your recent visit to our hotel. On behalf of our entire team, I would like to apologize for failing you and for failing to meet and exceed your expectations during your stay. I do apologize that the condition of your room was not up to the quality or... More 

Chandler, Oklahoma
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 8, 2015

Our "suite" was just a regular double bed room with a child-size sofa bed and a cart with microwave and refrigerator all crammed into it. It worked out okay for us, but I was expecting more from a suite. The hotel itself was okay but seemed a little old. The breakfast room was a little cramped compared to other hotels.... More 

Was this review helpful? Yes 1
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, First, let me thank you for taking the time to share with us about your recent stay with us in Washington. On behalf of our entire team, let me extend my apologies for failing to meet and exceed your expectations. I apologize that the size and room accommodations were not quite what you were expecting from a... More 

Debary
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2015 via mobile

Anna from the breakfast area was a sweetheart. Very friendly and kept the counters clean and food pans filled. The food was fresh and hot and good variety. The rooms were clean and bed very comfortable.

Was this review helpful? Yes
ComfortSuites485, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share about your recent stay with us. I am so glad to hear that you had such a great experience. Our rooms are beautiful, and I am happy to hear that your room added to your positive experience. Isn't Anna amazing? She is a great hostess and provides an excellent... More 

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