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Crowne Plaza Hotel Pittsburgh South

3.5 of 5 164 Fort Couch Road, Upper Saint Clair, PA 15241 (Formerly Holiday Inn Select)
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Certificate of Excellence 2014
Crowne Plaza Hotel Pittsburgh South
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Crowne Plaza Hotel Pittsburgh South
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259 reviews from our community

Traveler rating
    95
    90
    39
    21
    14
See reviews for
89
56
18
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is my one stop shop whenever I go to Pittsburgh, which is once a year during the month of April. I never stray from this lodging experience as this has been our hotel of choice the past three years. I love the convienance of the mall right across the street. Restaurants within a 5 min walk if you... More 

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1 review
4 of 5 stars Reviewed January 18, 2015

our reservation was for a jacuzzi tub room, booked from travelocity. We get there and the reservation was wrong and for a king room. Not the king jacuzzi suite. Eric was great and very accommodating, and understanding! Props to him! He got us set up with a jacuzzi room and the night was great!

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A TripAdvisor Member
5 of 5 stars Reviewed January 8, 2015

We arrived in Pittsburgh from DC for Pittsburgh playoff game. The Staff was very helpful in giving directions and instructions on how to get to and from the game using the shuttle and rail. Shuttle was waiting for us after midnight at rail station. Shower was stopped up and management was at our door within two minutes to attempt to... More 

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Perth
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

If you want a nice, clean hotel, this is the place. It has shops all around it. You can walk to everything. The staff are helpful. Service to rooms are quick. Free internet. That is the second time I have been to that hotel.

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Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear KazPerth; Thank you for the kind words regarding your recent visit. I remember talking with you in the business center. You seemed to be having such a nice time here in Pittsburgh! For your sake, however, I wish you could have had a little snow... We really appreciate your choosing our hotel, and we are happy to see that... More 

Tidewater, VA
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 29, 2014

One night stay, thank goodness. Starchy sheets and an obnoxiously loud heating unit that prohibited sleep. Location was good which dictated our stay at this property, however, I won't make that mistake again. Find a Hampton Inn nearby and save some money.

Was this review helpful? Yes 1
Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear OneProudDad; Thank you for your feedback on your recent visit. We are sorry that you didn't have the type of experience you should expect at a Crowne Plaza. We are looking into the heating unit to see if replacing the bearings will correct the noise issue. Typically that does the trick. Regarding your sheets, we are checking to see... More 

SOUTH KINGSTOWN
Top Contributor
59 reviews 59 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

if you are visiting family, friends or business this is the perfect location. It is still only 10 miles from the Downtown Area. The Room was spotless and service was great. In an additional features is a lounge and restaurant on site for your breakfast, lunch and dinner. I usually stay here twice a year so I see it in... More 

Was this review helpful? Yes 1
Canton, Michigan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 24, 2014 via mobile

We made a unplanned trip to Pittsburgh for a family event so we booked this hotel through on of the discount internet services. On the morning of check out I informed the desk clerk that the heater in the room wasn't working - no apology, just a yea I'll have it checked. I then asked to get reward points on... More 

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Bill E, Manager at Crowne Plaza Hotel Pittsburgh South, responded to this review

Dear Howard-from-Canton; We are sorry to learn that we did not meet your expectations on your recent visit. Our front desk staff is generally very considerate, and I apologize for them not showing the empathy that they should have regarding the temperature control in your room. They were, however, correct in stating that they could not apply Priority Club Rewards... More 

Fairbanks, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

We arrived at the hotel after a long day of traveling and a prebooked room for one night. Our truck broke down on the way over a weekend which required a longer stay. The hotel staff, especially Eric S., was so accommodating, friendly, and helpful. They allowed us to stay in the room until the dealership had our truck repaired... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 20, 2014

The hotel was fine and the location was convenient. The restaurant should be open later for breakfast especially on weekends. The room was spacious and appointed with the usual accoutrements. Went there for a romantic Valentine's Day. For the price, I probably could have found somewhere a little nicer.

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Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2014

In summary, the service was generally very good and friendly with a couple of exceptions, the rooms are dated but adequate and comfortable, and the breakfast was good but oddly priced if you choose the 'breakfast included' option. The hotel is very well placed for shopping and for hopping into Pittsburgh via the Fort Pitt Tunnel. It is an old... More 

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Additional Information about Crowne Plaza Hotel Pittsburgh South

Address: 164 Fort Couch Road, Upper Saint Clair, PA 15241 (Formerly Holiday Inn Select)
Phone Number:
Location: United States > Pennsylvania > Upper Saint Clair
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Pittsburgh South 3.5*
Number of rooms: 179
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Also Known As:
Crowne Plaza Pittsburgh
Pittsburgh Crowne Plaza

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