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Crowne Plaza Philadelphia - Bucks County

3.5 of 5
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4700 Street Rd., Trevose, PA 19053 (Formerly Holiday Inn)
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Crowne Plaza Philadelphia  -  Bucks County
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Ranked #2 of 6 Hotels in Trevose
A recent review
4 of 5 stars reviewed 4 days ago
Beth W Nashville
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273 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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  • All months
    (273)
  • Mar-May only
    (69)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (50)
  • Dec-Feb only
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Nashville
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Although our last visit to this hotel was less than stellar, we decided to give it another try, and had a much nicer stay this time. We were greeted warmly upon arrival by the front desk staff, and given a room on one of the "executive" floors. Our king room was very clean and the bed was really comfortable. There... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Beth W, Thank you for taking the time to leave us feedback of your recent stay. I'm sorry to hear about your last visit but we are very happy you decided to give us another try. We are pleased to hear that you were greeted with a warm welcome and your guest room was enjoyable. I do apologize for... More 

Mechanicsburg, Pennsylvania, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed here once before and had a wonderful experience. We encountered the exact opposite on July 22nd. The room looked a little dingy, not at all the way it looked the last time we stayed here (I believe it was 2 years before). We were in the room for about 15 minutes when I began to suffer an asthma... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Donna E, Thank you for taking the time to leave us feedback of your recent stay. I want to thank you for thinking of us when returning to the area. I would also like to offer my sincerest apology for the problems you and your husband encountered during your stay. We are remodeling are guest rooms, common area and... More 

Travelers are raving about these Trevose hotels

Bensalem
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Activity center was the best thing in the hotel. I would cone back just for that. Jess and Crystal were great. We enjoyed our supper while the kids played. It was a smart idea and the best part of our family vacation. Rosie

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear ActivityCenter, Thank you for the 5 stars and taking the time to leave us feedback of your recent stay. We are so please to hear that your children had a great time in the activity center while you and your spouse were able to enjoy a nice relaxing dinner. I will be happy to pass along the kind words... More 

Phoenix, AZ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was a terrible experience. When I made my reservation, I was staying over nights with different room rates. I told the guy on the phone that it was no problem having two reservation numbers as long as I did not have to switch rooms. You guessed it, we were out eating lunch and the hotel calls to say... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear tcipolla, Thank you taking the time to leave feedback of your recent stay with us. I want to sincerely apologize for the problems you encountered during your stay. I'm very sorry that you had to change to a room that was not up to your standards and smaller in size. I would ask you to please call our hotel... More 

Brookfield, Connecticut
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here from July 13th to July 16th. We booked as part of the Sesame kids stay and play free package. Our room was renovated and clean. I requested a crib and to be next to our relatives and when we arrived both requests were already granted. We LOVED the kids activity center. The staff, Jessica and Dave were... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear MJCGira, Thank you for leaving feedback of your recent stay. We are so glad all of our staff took such wonderful care of you and your family. I'm pleased to hear your rooms were ready and well appointed and you used all of our facilities and had a great time. That's what family vacations are all about! We would... More 

Bronx, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for one night as part of a sesame place package. We checked in late after spending all day at sesame place. Our room was nice, spacious, and clean. The towels in our bathroom smelled like tobacco and mold. The room smelled ok but the towels smelled so bad you wouldn't want to use it. I complained to... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Noel C, Thank you for leaving feed back from your recent stay. We hope you and your family enjoyed Sesame Place. I'm glad to hear your room was clean and well appointed. I do apologize for the towels smelling like tobacco and mold and the front desk agents not sending someone up right away to change them out for... More 

Phillipsburg, New Jersey
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here as part of a Sesame Place package. It was clean and the people were courteous. The elevator made me nervous. The beds were firm, but I wouldn't say they were hard or uncomfortable. The showers were very good and I heard little noise outside my room. Upon check in, the desk gave us Sesame Street themed... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

My family stayed here as part of a Sesame Place package. It was clean and the people were courteous. The elevator made me nervous. The beds were firm, but I wouldn't say they were hard or uncomfortable. The showers were very good and I heard little noise outside my room. Upon check in, the desk gave us Sesame Street themed... More 

Padua, Italy
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was in this hotel for 2 night during a business trip in the area. Hotel is old, apparently renewed. In realty you can see old staffs in a huge amount of details, from the paint of the doors to the tired wall paper. Price is not bad for the area, but I was completely unsatisfied .

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

I was in this hotel for 2 night during a business trip in the area. Hotel is old, apparently renewed. In realty you can see old staffs in a huge amount of details, from the paint of the doors to the tired wall paper. Price is not bad for the area, but I was completely unsatisfied . Dear Matteo_Barbara2014, Thank... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

In full disclosure we are still here but I have to say that this is the spot in our opinion for a Sesame trip. Nice renovated room, smiling check-in employees, and a surprise for the kids!! Is it the Ritz, no, but with a kids playroom and a 30 tap bar for the parents this is as close to the... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

In full disclosure we are still here but I have to say that this is the spot in our opinion for a Sesame trip. Nice renovated room, smiling check-in employees, and a surprise for the kids!! Is it the Ritz, no, but with a kids playroom and a 30 tap bar for the parents this is as close to the... More 

Baldwin, Maryland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am losing faith in tripadvisor. This is the second hotel we have stayed in that had a four out of five rating and it was disgusting. It smelled like mold. Everything from the sheets to the carpet to the towels were damp. The tile was oily. I am praying we don't get sick from breathing there all night. This... More 

Was this review helpful? Yes
Maetal Z, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear MarylandLucy, Thank you for leaving feedback of your recent stay. I want to sincerely apologize for the problems you encountered during your stay here. Our front desk agents would of been more then happy to change your room if you had such a bad experience with it. We are here to please our guest and make sure they get... More 

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