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Chateau Resort & Conference Center

3.0 of 5 300 Camelback Road, Tannersville, PA 18372
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Chateau Resort & Conference Center
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Chateau Resort & Conference Center
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444 reviews from our community

Traveler rating
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Conklin
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We drove around for awhile trying to find a place to stay for the night. I read the reviews for each of the places and looked at the pictures (everything seemed pretty nasty). This was the only place that seemed decent (unless you wanted to pay $200 - $300 for a night). It was very close to Camelback (but we... More 

Was this review helpful? Yes 1
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear guest, Thank you for your recent comments during your visit to Camelback Mountain and the Chateau! We are pleased you enjoyed a clean room and great views. Our staff will appreciate hearing your compliments of our facility. We thank you for selecting the Chateau and look forward to seeing you again soon when business brings you to town! Happy... More 

Fairfax Station, Virginia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Obviously not a five star hotel but for the price, not bad. We got a room with a loft that slept five. Beds were comfortable, room was clean. Breakfast offered a good buffet selection. We' were disappointed that the hot tub wasn't working, would have been really nice after skiing. The biggest downside was it wasn't a luxury hotel but... More 

Was this review helpful? Yes 1
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear Guest, Thank you for your compliments from recent stay here at the Chateau! We are very pleased you and your family enjoyed our guest room space and selections offered on our breakfast buffet. We are awaiting parts for the whirlpool. We hope to have this fixed shortly, so it can be used by our guest's after a long day... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Rushed in booking this hotel only a few hours before, so i did not get a chance to check the reviews which I always do. And so, this was what we got! For the price we paid, we were hoping for something better than a small room with double beds and a very small bathroom. Didn't even have a fridge... More 

Was this review helpful? Yes
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear Guest, Thank you for your recent comments during you stay here at the Chateau! It sounds like we missed the mark in providing you with the service and facility that most of our guest's have come to enjoy. I apologize that our property was a disappointment. This is not indicative of our facility or our service. We are one... More 

Tannersville, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 1 week ago

I recently planned my company’s Christmas Party at the Chateau. The group sales staff was extremely accommodating in planning this event. The night of the party, the room set-up was perfect, the food was excellent and the staff made the night flawless. If you are looking to book an event with ease, contact Pam and Lynn Marie! We are looking... More 

Was this review helpful? Yes
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear Guest, Happy Holiday's and thank you for your recent comments regarding your Christmas Party held here at the Chateau! We are very pleased you enjoyed the Chateau's service and food for your event. I will pass-on your compliments to both Lynn Marie and Pamela. We look forward to seeing you again next year during the 2015 Christmas Season! Enjoy... More 

Union City, New Jersey
Top Contributor
134 reviews 134 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

located right next to Camelback Mountain and skiing- including night skiing; the resort is located in a central location near shopping, many restaurants, very easy to get to. the building is old, but is kept in great condition, the rooms are very clean and comfortable. very quick check-in and check-out; restaurant onsite, not cheap.

Was this review helpful? Yes
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear Guest, Happy Holiday's and thank you for your recent comments regarding your stay here at the Chateau. We appreciate your kind words and compliments of our facility. As a resort property, our rates do change based on the seasons and special events like most resort and hotel properties do. We do run Groupons during the year. Additionally, if you... More 

Staten Island, NY
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We read some bad reviews, but the hotel is really quite nice. Very clean with helpful staff. Our room was lovely. Large with king size bed. Yes, its a bit old, but who cares about a little crack in a porcelain sink? We visit a lot of hotels, and we were pleased with the Chateau. Nice views of the mountains... More 

Was this review helpful? Yes
John_W_GM, Interim GM Jeff S. at Chateau Resort & Conference Center, responded to this review

Dear Guest, Happy Holiday's and thank you for your recent comments regarding your stay here at the Chateau. We are very pleased you enjoyed the Chateau's surroundings and service. I will review with our food and beverage team what we can do to improve our selections and quality. We want our food to shine like the views you enjoyed during... More 

West Chester, Pennsylvania
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first time staying at The Chateau, which we chose due to its proximate location to Camelback Mountain Ski Area (it's immediately adjacent to the mountain). We called around 11AM to see if we could check in early, and were denied (although check-in wasn't for a few hours, this was low-season and the hotel appeared mostly vacant -... More 

Was this review helpful? Yes
John_W_GM, Jeff_S_Interim GM at Chateau Resort & Conference Center, responded to this review

Dear Guest, I want to first thank you for selecting the Chateau for your recent stay to Camelback Mountain. I have reviewed your comments. Please accept my personal apologies for that lack of attention you received when you first entered our doors. This is not indicative of our front desk service and I have personally discussed these types of service... More 

Shickshinny, Pennsylvania
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was an ok hotel but I enjoy the spa and swimming not here spa didn't work and room itself was cold so you couldn't enjoy swimming. We opted to go shopping instead so the weekend wasn't a total loss my advice is to update pool area and bathrooms and instead of " free $20 vouchers" offer free breakfast like... More 

Was this review helpful? Yes 1
John_W_GM, Jeff_S_Interim GM at Chateau Resort & Conference Center, responded to this review

Dear Guest, Thank you for your comments from your most recent stay with us at the Chateau. It is with your feedback, we can address and solve concerns to better help services for you our guest. I apologize the spa did not work. We are in the process of having this fixed, and await the parts needed to address this... More 

West New York, NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We recently stayed 2 nights as our 1st family overnight trip. Our son is 1. We booked thru Groupon, so rate was not typically what one would pay. That being said, for the reduced price we were satisfied! If we paid full rate we would not be as happy! I would equate this to a 3 1/2 STAR. However, if... More 

Was this review helpful? Yes 1
John_W_GM, Jeff_S_Interim General Manager at Chateau Resort & Conference Center, responded to this review

Dear Guest, Thank you for providing us with your comments from your most recent stay with us at the Chateau. We are pleased you stayed with us and are happy you were able to us a Groupon for the visit. I have provided our engineering department with your comment regarding the whirlpool jets. We hope to get this fixed as... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I saved 5 hours of driving by coming here. decided to come here over Killington. Got everything here and more. See Evelyn in the lounge and tip liberally. This is an awesome place, don't go to Killington. The staff is great. I recommend this place wholeheartedly,

Was this review helpful? Yes
John_W_GM, Jeff_S interim General Manager at Chateau Resort & Conference Center, responded to this review

Dear Rich, It was a pleasure meeting you during your recent visit to the Chateau! Your comments and patronage is very much appreciated. We will work on the items we discussed during our enjoyable conversation during dinner. We look forward to having you back to visit soon! Enjoy a great holiday! In the Spirit of Hospitality, Jeff S. Interim General... More 

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Additional Information about Chateau Resort & Conference Center

Address: 300 Camelback Road, Tannersville, PA 18372
Location: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Resort & Conference Center 3*
Number of rooms: 154
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Also Known As:
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau Resort Tannersville

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