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Chateau Resort & Conference Center

300 Camelback Road, Tannersville, PA 18372
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Chateau Resort & Conference Center
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Chateau Resort & Conference Center
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484 Reviews from our TripAdvisor Community

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Traveler rating
    77
    108
    103
    106
    90
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201
129
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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    (484)
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    (83)
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Stewartsville, New Jersey, United States
Level Contributor
10 reviews
3 of 5 stars Reviewed yesterday NEW

Staff was extremely nice and friendly but the overall stay was disappointing. It started offf being difficul to get to sincce it is located right next to camelbeach trafic was heavy and the road was dark and the sign was unlit so I passed the entrance twice, decor was very vintage, rooms were clean but there was a lot of... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

I just could not wait to complete my stay to write a review. The hotel looks nothing like the picture. Check-in was bad; although the girl was extremely nice, she was slow and tended to the people on the phone. She didn't tell us how to get to our room so we went to the wrong floor and someone (house... More 

Was this review helpful? Yes 2
John_W_GM, General Manager at Chateau Resort & Conference Center, responded to this review

TripAdvisor Member- I appreciate your feedback and concerns. Although I am generally on property and have many conversations with guests, I am sorry to hear that I was not able to run into you. As I do not have your name or room number, please stop by Guest Services and they will get me to make certain you are delighted... More 

Travelers are raving about these Tannersville hotels

Indianapolis, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel and staff were good. The only concern I had was the hotel had a dated appearance (think the 70"s) and some areas appeared to need repair. The staff was very helpful and did their best to ensure a good stay.

Was this review helpful? Yes
Toledo, Ohio
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We like travelling to mountainous areas like Gatlinburg, Branson, etc. Thought we would try the Poconos. We stayed three days here because we had found a groupon. The groupon was really the same price as the "return rate" plus an additional 30 dollars resort credit. So honestly, it works out the same if you get the return rate without the... More 

Was this review helpful? Yes 4
John_W_GM, General Manager at Chateau Resort & Conference Center, responded to this review

Charles B- Thank you for your fair and balanced review. We try hard to meet all of our guests expectations in every instance. To be fair to Groupon, we provided all of the pictures that promote and the area attractions in that promotion. Our facility is an AAA 2 diamond property and those pictures highlight how close we are to... More 

Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want a place close to the slopes where you just plan to sleep, this place is fine. It is dated and not fancy, but the beds are fine. Would not suggest for a romantic weekend, but if only planning to be there at night, it is fine.

Was this review helpful? Yes
John_W_GM, General Manager at Chateau Resort & Conference Center, responded to this review

Emsbikerider9- I am glad your wife and Hershea had a good visit with us and found The Chateau smelling clean and fresh. I am disappointed that you didn't try the restaurant as we have a very experienced and CIA trained chef and just put in place in June a new and vibrant seasonal menu. With the grounds in the back... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Okay read the reviews and did not expect alto. I called early in the day and asked for a early check in and got it. The place is old every dated can really tell by the elevator, My wife and I did not smell anything bad, our room was clean and had clean sheets.I am here on business. We have... More 

Was this review helpful? Yes 2
East Brunswick, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The staff at the hotel is nice and accommodating however my stay was far from pleasant. The hotel is old and run down, the pools do not seem clean or inviting, and the gym and tiny arcade/play room in the lower level are dingy and smelly. The food at the restaurant is not good, but the service is good. During... More 

Was this review helpful? Yes 2
Fort Lee, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We actually only stayed here because friends were going to be staying here and we thought it would be more convenient to stay at the same place. I would hardly call this "motel" a resort. It had no real amenities. Even the layout is weird. You park what seems to be the back of the building, but it is in... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I do not recommend this hotel to people who are traveling with young family members. The staff is really nice but the hotel needs to enforce more rules to maintain things under control. When we came to the hotel around 5:00pm there were many incidents where staff supervision was necessary. For example; in the lower level there's a small arcade,... More 

Was this review helpful? Yes 1
Flushing, NY
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was everything that I expected. Plenty of parking and easy to get to. The rooms were clean and fresh. We were greeted quickly and all of our needs were addressed. I would return to this place.

Was this review helpful? Yes 3
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