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All 3 Tannersville hotels

Chateau Resort & Conference Center

3.0 of 5 Resort   |   300 Camelback Road, Tannersville, PA 18372
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Chateau Resort & Conference Center
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Ranked #2 of 3 hotels in Tannersville
A recent review
3 of 5 stars reviewed 6 days ago
jessicabeaver garrison
  • Reviews (420)
  • Photos (135)
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420 people have reviewed this hotel

Traveler rating
    69
    94
    81
    93
    83
See reviews for
172
121
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
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English first
garrison
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I arrived at about 5:30. I had called prior to booking the suite I had booked because I wanted to ensure that it slept 5. The receptionist told me it slept only two since there was only one queen bed on the loft area and the couch wasnt a pullout. I was told to downgrade after I paid for a... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I went with a group of five. We booked throughout groupon the bi-level . The checkin was very good, the girls at the front desk had a big five from my group. Always willing to help us. The staffs from the restaurant cant be better; there are friendly and ready to help,. big thanks to Evelyn and to another girl... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This hotel is not what i expected for the price.it is dirty with old chairs and tables.even the indoor pool is old.not recommending to stay here.its only close to camelbeach water park which is nice but cold.dont recoomend this hotel if you want nice amenities.

Was this review helpful? Yes 1
Staten Island, New York
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Ok so first off, I'll be honest and say that the hotel itself is outdated and certain areas smell a little funny. We arrived an hour before check in to see if there were any available rooms but they only had one and it was on the first floor which I had read a previous review that it wasn't a... More

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Westwood, NJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

As i read some of the reviews about this Hotel, I was a bit worried when I arrived with my 2 Kids (20+ years old). The decor is dated, but it's not as bad as some of the other reviews stated. It was clean, the outdoor pool was fantastic and the service was fine. This is not a luxury hotel... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I just got back from a 2 nights, 3 days trip to the Poconoes with my best friends. The ONLY saving grace about this hotel is the pool and view of Camelback mountain. The hotel itself is a bland, filthy mess. The staff looked overworked and treated us like they couldn't give a care in the world. That was probably... More

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some not so favorable reviews at first I was a bit worried about how our stay was going to be but I'm happy to say that my worries were unfounded. While the decor itself is dated the cleanliness and the staff more than made up for it. We had a mountain view room and the picture perfect mountainside... More

Was this review helpful? Yes 2
Philadelphia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and a few friends decided to stay at the chateau for a little summer get-a-way. Upon arrival, we were greeted with a spectacular view and much excitement, upon first glance this place has a lot to offer. Their outdoor pool is absolutely lovely and the hotel looks down on a beautiful private lake (complete with a swan!) and camelback... More

Was this review helpful? Yes 1
Phila
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night with a groupon rate. Stayed in the Bi-level suite, it looked into the parking lot. The room was not ready until well after 430, didn't eat at the hotel, but did get a few beers and apps, it was fine. But the joke of this is they don't have enough help, people that work there look stressed... More

Was this review helpful? Yes 1
John_W_GM, General Manager at Chateau Resort & Conference Center, responded to this review

EaglesMom- Thanks for the review. That Sunday night was an issue as a valve that serves fuel oil to our hot water boilers failed. The resulting leak was quickly contained, but the final repair took four hours for the hot water to be restored. Whenever I have had issues like this at a property, it does definitely stress the systems.... More

Sicklerville, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I consider myself to be easily pleased and don't complain often but my boyfriend and I had a bad experience here. Before scrolling through other reviews just believe me when I say- you should look somewhere else. The only good thing about this place was the location. It was close proximity to major attractions in the area. When we arrived... More

Was this review helpful? Yes 1
John_W_GM, General Manager at Chateau Resort & Conference Center, responded to this review

PlagidosWinery- I am glad you liked the location, food and view. I am sorry that your room was not up to your expectations. Many couple like the ADA rooms because of the queen bed and large bathroom. As to the value of the food, the New York strip you wrote about does include choice of soup or salad, vegetable &... More

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Additional Information about Chateau Resort & Conference Center

Address: 300 Camelback Road, Tannersville, PA 18372
Location: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Resort & Conference Center 3*
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Also Known As:
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau Resort Tannersville

135 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
154

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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