We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Chateau Resort & Conference Center and Tannersville?

We'll send you updates with the latest deals, reviews and articles for Chateau Resort & Conference Center and Tannersville each week.

  • Save Chateau Resort & Conference Center
  • E-mail this page

Chateau Resort & Conference Center


Hotel class 3.0 of 5
300 Camelback Road, Tannersville, PA 18372
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

62% Do not recommend
2.5 of 5 stars 94 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (94)
Solo travel (0)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
WILCONMOM   1 contribution
QUEENS, NY
Nov 12, 2009 | Trip type: Family

I was upset after my priceline lowball of $50 for the area was excepted as the reviews i read were horrible. I'm quite picky so my decision to stay a second day should speak volumes. Yes, the property is a little dated (early 90s feel in hallways & loby) but I found it to be clean, staffed with delightfull employees... more

Save Review
5 of 5 stars
weekendtraveler049   2 contributions
Hastings, Pa
Oct 19, 2009 | Trip type: Friends getaway

We just got back from a Girls Weekend at the Chateau Resort and Conference Center and I wanted to share the very nice time we had there. I had read a few negative reports about the resort and was uncertain if it was the best place to stay - IT WAS! The rooms were very clean and we had a... more

Management response from
ChateauBAndrews, Manager

Thanks ever so much for you kind comments. It was our pleasure to serve you and we look forward to your visit next year! Have a wonderful day.

Save Review
1 of 5 stars
Coaldancer   2 contributions
Alexandria
Oct 14, 2009 | Trip type: Couples

Mold in bathroom. You could see and smell it! Why couldn't the housekeeping staff? Bathroom door did not fit the door jamb and was impossible to completely close. Bathrooms for the guest rooms in general need to be completely gutted and upgraded. The control for the tub/shower was extremely hard to operate. Housekeeping did not replace wet bath mat or... more

Management response from
ChateauBAndrews, Manager

Thank you for taking the time to share your comments with us. We truly appreciate your feedback and will work to correct the issues you have identified. If I may be of assistance to you in the future, please feel free to contact me at 570-629-5900 x 7524. Again, thank you and we hope to serve you in the future.

Save Review
4 of 5 stars
NyRaised   2 contributions
PA
Sep 13, 2009 | Trip type: Business, Couples

We stayed here while visiting the area and going to Mount Airy casino. The room was clean, decent size and the bed was extremely comfortable. The staff was very helpful with recommendations on local eats and bargains. Quiet, no noisy loud neighbors. Very pleasant stay. Not sure why all the other reviews were so negative, I found it to be... more

Management response from
ChateauBAndrews, Manager

Thanks so much for your kind words. We are very happy that you enjoyed your time with us and look forward to the next time we may serve you. Have a great day and come see us again soon.

Horrible
Save Review
1 of 5 stars
caramelpretty   1 contribution
Long island
Aug 29, 2009 | Trip type: Couples

Our stay at this hotel was a very unpleasant one. The staff was not friendly at all. We asked for clean towels and they said that they would take of it and we had to wait about an hour and a half before they gave us new towels, after calling twice. We had to keep going to the front desk,... more

Save Review
2 of 5 stars
ItalyFan2   1 contribution
New York
Aug 27, 2009 | Trip type: Couples

Sadly, this well located property has gotten rather shabby and run down. On a visit 4 years ago, we found the place clean and well run. A recent stay found; torn screen in the sliding doors to balcony, tracks in the doors hadn't been dusted in years, furniture in the room was chipped and scratched, overpriced and underheated breakfast buffet.... more

Management response from
ChateauBAndrews, Manager

Dear Sir or Madam: Thank you for taking the time to submit your comments regarding your recent stay. We have addressed the screen door issues and will be replacing many of them before the spring of 2010. My apology for the inconvenience that it caused you. It would be my pleasure to arrange your next reservations for you. You may...

Save Review
4 of 5 stars
jnnl2190   1 contribution
long island
Aug 23, 2009 | Trip type: Family

We went for the weekend and had a blast! Listen everyone this is the Poconos- Do you get it? It's not going to be like staying at a 5 star resort on a tropical island!! But it is clean - close to all and very teenage friendly. My family had a ball- the staff is friendly and very accomodating the... more

Management response from
ChateauBAndrews, Manager

Thank you so much for your kind comments regarding your visit to our hotel. We certainly hope when you travels again bring you to the Pocono Mountains, we will have the opportunity to welcome you back to the Chateau. Have a wonderful day!!

Save Review
3 of 5 stars
Traveling68   1 contribution
Baltimore
Aug 22, 2009 | Trip type: Family

Went up for a mid-week mini vacation with the wife and my 3 yr. old son. For what we paid (2 nights + breakfast package) plus the condition of the hotel, it was an average experience. On the plus side, the hotel clerk checking us in took her time to calculate the best package deal for us - most places... more

Management response from
ChateauBAndrews, Manager

Thank you for taking the time to submit your review of our hotel. While we enjoy reading great comments, we also listen carefully to those whose visit was not to their expectations. There is no excuse for the room you occupied not to have been property presented in a clean and well supplied manner. So please accept my apology and...

Save Review
2 of 5 stars
djb6969   2 contributions
Oceanside, NY
Aug 21, 2009 | Trip type: Family

cons: Pool was cold, hot tub was more like a luke warm bath, black mold in bathroom, no playgrounds. Overpriced restaurant w/ weak wait staff. No management onsite overnight. Bar closes before the pool does! pros: Nice scenic views, close to waterpark, deer roam in area, polite staff. Date of stay 8/09 more

Save Review
2 of 5 stars
the_walrus_from_pa   4 contributions
pennsylvania
Aug 19, 2009 | Trip type: Family

My family and I stayed at the Chateau from August 10 through August 14, 2009 We read the many negative reviews on this website, but still decided to stay at your hotel. We were traveling with our one year old daughter, so we decided we should take a vacation close to home. We also decided to travel economically, as we... more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Chateau Resort & Conference Center? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travelers trust
Travelers Who Viewed This Property Also Viewed
Location: Pocono Manor, PA
€91*
Check Rates ABS:HotelCheckRates-d96793?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Tannersville, PA
€46*
Check Rates ABS:HotelCheckRates-d216918?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
€113*
Check Rates ABS:HotelCheckRates-d265497?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Chateau Resort & Conference Center?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Chateau Resort & Conference Center Also Known As

  • Chateau Hotel Tannersville
  • Chateau Resort Tannersville
Address: 300 Camelback Road, Tannersville, PA 18372