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BEST WESTERN PLUS Poconos Hotel

2.0 of 5 2647 Route 715, Tannersville, PA 18372 (Formerly Ramada)
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BEST WESTERN PLUS Poconos Hotel
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BEST WESTERN PLUS Poconos Hotel
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328 reviews from our community

Traveler rating
    39
    73
    70
    64
    82
See reviews for
149
112
10
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

Stayed in the fireplace suite. Front counter person was nice. Room was nasty. Smelled like one big cigarette. Jacuzzi was dirty. Sink was clogged, so water didn't go down for a while. Mirror had last 3 guests toothpaste on it. Couch that turned into a bed had creased linen on it and no pillow or blanket. Would pass on this... More 

Was this review helpful? Yes
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear Guest, First of all I apologize for all the inconveniences that you experienced during your stay. Me and my staff feel very bad for ruining your visit to the Poconos. We all strive very hard to give every guest a great experience during their stay. In this case we failed miserably. I would like to further discuss your stay... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very accommodating staff. Beautiful recently renovated rooms. Indoor pool. Very clean. Rooms w fireplace. Good location. We will be back. Very convenient being close to camelback mountain. Great local dining also. Try smugglers cove 1.2 miles away

Was this review helpful? Yes
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Me and my Staff are very appreciative of your Comments. I am very happy to hear that our staff and amenities were up to your expectations. These complimentary words encourage us all to do better. Thanks for staying with us and we look forward to serving you again in the future. Thank you, Sanjiv Gosain Manager More 

Mine Hill, New Jersey
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Extremely happy with our stay. Very closing to the Crossing Outlets for shopping and only about a 10 minute if that ride to the Casino. The hotel has been completely remodeled. There was ample parking, The staff at the front desk was nice and helpful. Check in was Quick. The bathroom was small, but nicely done. Beds were comfortable, clean... More 

Was this review helpful? Yes 2
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear guest, It was a pleasure to host you during your visit to the Poconos. Me and my staff are very thankful for your comments. Your words make us feel that our efforts are being noticed and motivate us to do better. Thank you, Sanjiv Gosain Manager More 

Long Island, New York
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I used to stay here a lot when it was a ramada. Just stayed here recently when it became a best western. Overall great stay. Very friendly staff. Clean hotel and room. Everything is newly renovated and very nice. Fireplace room is perfect for after skiing. Close to all the local attractions. Pretty good breakfast better than most free breakfasts.... More 

Was this review helpful? Yes 1
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for your complimentary comments. I am highly appreciative for you putting in words what you saw at the hotel. By sharing your impressions you can help other guests make their decisions to come and see all the new changes that we have made in the hotel and experience our Hospitality. I am looking forward to hosting you again... More 

Staten Island, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was in p.a. for new years and stayed at this hotel. we were very impressed with or stay eveyone was great and the hotel was very nice i just want to say if nice to go away and be treated like family and thats what they did advice to anyone going to the poconos should check this nhotel out

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear guest, I am very appreciative of the comments you have posted here. Looks like all the changes that we have made are being appreciated by our guests. Looking for ward to serving you again in the near future. Sanjiv Gosain Manager. More 

Kearny, United States
1 review
4 of 5 stars Reviewed December 17, 2014

When I go to Tannersville I won't stay anywhere else. The staff is friendly and very accommodating. The hotel new revocations are perfect , the beds are so comfortable and the set up is perfect. This hotel also has fireplaces and they truly add a romantic and relaxing touch to the room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Mr. David, Thank you for posting your comments. It raises mine and my Staffs morale to see that all the Renovations and changes that we have made are being noticed. We are looking forward to you giving us a chance to host you again at our Hotel. Sanjiv Gosain Manager More 

Tannersville, PA, United States
1 review
5 of 5 stars Reviewed December 15, 2014

The stay was very comfortable, the staff was very helpful and courteous, the food was very well and presented well. The only issue was the parking lot and sidewalks were very icy for a long period of time, and i noticed a couple of people fall to the ground, it was a major hazard. But besides that it was a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear Adam, I am very appreciative of you taking the time to fill this survey out. We are trying to be more proactive with icing issue. I am very happy to hear that our staff and amenities were up to your expectations. Thanks for staying with us and we look forward to serving you again in the future. Sanjiv Gosain... More 

Stamford, Connecticut
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2014

My parents and I always make a shopping trip to The Crossings and other stores in December. The Best Western in Tannersville, PA is a great location and the lodgings are very comfortable. It even has a small gym to work off those extra splurges and the updated look is lovely. The staff is also very friendly and helpful. There... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ghaziabad, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

The place has a fresh new look and has comfortable clean new rooms. People are very nice and hospitality gets full marks. The indoor pool is a pleasant experience. All in all a great stay at a great place

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Poconos Hotel

Address: 2647 Route 715, Tannersville, PA 18372 (Formerly Ramada)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Poconos Hotel 2*
Number of rooms: 90
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Also Known As:
Ramada Limited Tannersville Pocono Hotel Tannersville
Ramada Tannersville
Tannersville Ramada

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