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BEST WESTERN PLUS Poconos Hotel

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2647 Route 715, Tannersville, PA 18372 (Formerly Ramada)
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1 room 1 guest
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BEST WESTERN PLUS Poconos Hotel
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408 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (94)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (86)
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Bronx
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff here is very nice and friendly... It is A very clean hotel that could be better if there was a restaurant inside, although they do have breakfast in the morning.... The beds are very comfortable too sleep in, I love the fact that it is near Camelback... Overall it was a lovely stay!

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BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for your review, Deborah. I'm glad we were able to provide you with a clean, comfortable room and friendly service during your stay. We don't have an on-site restaurant but there are several close by, some of which deliver. We also have a Burger king right next door. We are close to many area attractions, such as the... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly front desk staff. At check-in, he recognized that there were four of us and gave us a bunch of bath linens. Much appreciated! My other interactions with front desk staff were very positive, great with directions and recommendations. Comfortable beds, with decent pillows. Small refrigerator but it had a tiny freezer which actually worked. Microwave had extra outlets on... More 

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BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for taking the time to write your review, CoffeeBerry. I am glad to hear that we were able to provide you with friendly service from the front desk and a clean, quiet room with a comfortable bed, microwave/minifridge, and WiFi. Thanks to the feedback of guests such as yourself, we are able to pinpoint areas where we need... More 

Brooklyn, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed 8/21/15 to 8/23/15 in room 205 with toddler and teenager on a visit to the Poconos. It was the worst experience a single mother can be put through. I male stranger was issued a card key by the front desk and entered my room on 8/22/15 when my teen was there alone. Front desk did not even have the... More 

Was this review helpful? Yes
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear Guest, I could not agree more with you and apologize for letting you down. When a guest comes to any hotel it is automatically assumed that they and their belongings are completely secure, and rightly so. Human error caused a breach of your security during your stay. I know by accepting and apologizing to you does not absolve us... More 

Travelers are raving about these Tannersville hotels

1 review
2 of 5 stars Reviewed 1 week ago

We reserved a room with a fireplace and a hot tub. Buyer beware on the hot tub part. Your hot tub will likely be located inside the bathroom (not anyplace romantic!) and it will double as your shower, which will be mounted high above the hot tub, with no doors, no privacy and you will be required to perform gymnastic... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for your review and recommendations, Lisa Z. I'm glad to hear that our Front Desk staff was able to be a bright light on your trip. I apologize that the room did not meet your expectations. If I may, I hope you will consider coming back to stay with us in the fall or winter, when our fireplaces... More 

1 review
5 of 5 stars Reviewed 1 week ago

If you want a place to stay that is affordable and has everything you could want then you have found it at this hotel. From friendly and helpful staff to great free breakfast, a pool, and good WIFI I would recommend that you stay here!

Review collected in partnership with Best Western

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BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Claudia, thank you for your kind words! We strive to exceed the expectations of each and every guest and I am thrilled to hear that we were able to meet that goal during your stay. Thank you for your recommendation and stamp of approval. We hope to see you again soon, it would be a pleasure to have you back! More 

Harrisburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel exceeded my expectations for the price. Very nice décor. Only issue was breakfast was understaffed and items not refilled promptly at rush... Location very convenient to other attractions in area. Would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Dear Victoria D, thank you for taking the time to review your stay here at the Best Western Plus Poconos. We are glad to hear that we were able to provide you with a comfortable room with a modern decor as well as a convenient location. I apologize that our breakfast left something to be desired, we are working on... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

my daughter and I wanted to shop at the crossings and we found this hotel....it is very very close to the out let stores....if you want you can walk it .. but if you buy stuff carrying them would be a problem...there fore take your car ....Also very close to restaurants and mount airy casino....all and all you wont be... More 

Review collected in partnership with Best Western

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BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, Marys for your review! I am so glad that you and your daughter had a great time here in the Poconos. As you mentioned, we are in close proximity to many of the Pocono area attractions, including the Crossings Premium Outlets and Mount Airy Casino. We do hope you will come back and stay with us again. We'd... More 

Turnersville, New Jersey
Level Contributor
121 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We planned a trip to Camelbeach and CBK Adventures. This hotel is right down the street from these activities; about 5 minutes away. Besides the great location, this hotel has some nice scenery, and good amenities. Breakfast was well stocked with choices including coffee, juice, eggs, sausage, waffles, and cereal. We were able to get our fill. The pool is... More 

Was this review helpful? Yes
BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for taking the time to write your review, raw729. I'm happy to hear that we were able to provide you with friendly service, hot breakfast and a convenient location during your stay. I appreciate your recommendation and your stamp of approval that you would stay with us again. We would be glad to have you back, give us... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This Best West Plus stay was very good. The receptionist accommodated us with a very clean room without a reservation. He was very professional and very polite. The bed was heavenly soft and clean. The room had a clean aroma to it. I will definitely return to this hotel if I'm in the area. .

Review collected in partnership with Best Western

Was this review helpful? Yes
BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

I'm very happy to hear the you had a great stay and enjoyed your trip to the Poconos, Amaliaa. We certainly hope to see you again. Stop in or call us ahead of time, we would be happy to make reservations for you. 570-629-4100. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had a beautiful trip outside the hotel to where we should have enjoyed our hotel room and its amenities. Pool was filthy and had hair inside of it. The room carpet had a smell as well as hair all over it. the room was not really clean by housekeeping but they leave a envelope for you to leave a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BESTWESTERNPOCONOS, General Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

I am sorry that we failed to live up to your expectations, Lizette. I apologize for the issues you experienced during your stay. I will address your concerns with our staff. I only hope you will give us another chance to show you our improvements. More 

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