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Holiday Inn Express Stroudsburg - Poconos

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1863 West Main Street, Stroudsburg, PA 18360
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Holiday Inn Express Stroudsburg - Poconos
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Holiday Inn Express Stroudsburg - Poconos
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273 reviews from our community

Traveler rating
    131
    96
    21
    9
    16
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123
55
5
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Stroudsburg - Poconos
See the most recent reviews
New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2013

This hotel is very clean and nice. I stayed in a king bed room with a pull out sofa bed. I stay in many Holiday Inn's for business travel and this one was by far the cleanest. Front desk staff was friendly and helpful. The walls were a bit thin and the bed hard. That's my only complaint.

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the review! I am glad you enjoyed your stay, hopefully we will see you the next time you are in the Poconos! More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2013

Stayed for 2 nights this past weekend. We were greeted by Stacey at reception. Stacey was extremely cordial, pleasant and full of info, recommendations for dining, etc. Our room was very clean, beds comfortable and request for add'l towels immediately addressed. Very nice breakfast in a.m. Would definately stay here again. Only drawback were the sheer curtains, which did not... More 

Was this review helpful? Yes 2
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you so much for this great review! I just showed this to Stacey and she said “oh I know who that is that’s awesome!” It always makes us feel good to hear nice comments from our Guests! I’m sorry about the noise and the issue with the blinds we are going to be looking into it. We hope to... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 5, 2013

The place is so clean. The front desk staff is not friendly and the room we stayed in, the blinds would not shut causing light to come through all night from outside lights.. And it was real bright in the morning. Overall the hotel is nice and would recommend. I would stay here again just hope they fix the blind... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the review and for your feedback. We appreciate all comments and will definitely look into the blind issue. I’m glad you enjoyed the hotel overall and we hope to see you again! More 

Preston, Connecticut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 3, 2013

upon check in we were treated rude!!! Get to our room we have 2 towels for our entire family! then we go to the pool its GREEN so we couldnt use the pool our entire stay!we take towels from pool for our shower since not enough in our room and we were yelled at by the worker who was at... More 

Was this review helpful? Yes 3
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

I am sorry for the issues you experienced while staying at our hotel. We have worked on the various issues you stated, shut down our pool for cleaning and maintenance work, and also all the staff issues you mentioned have been addressed. I’m sorry there were others around inconsiderate to the fact that we have other Guests in the hotel.... More 

Newark, New Jersey
1 review
5 of 5 stars Reviewed December 29, 2012

The houseman Anthony is very friendly and sweet. I noticed he is also a very hard worker, keeps everything that needs to be clean nice and spotless. The housekeepers can work on their attitudes but rooms are nice. Front desk ladies are beautiful and friendly they do a good job. Breakfast can be better. Also, there is a lot of... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thanks for the review! I will pass on your comments! Hope to see you again the next time you are in the Poconos! Feedback from our Guests always helps us keep improving! More 

Oakville, Ontario
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 28, 2012

Chose this hotel for a one-night stop enroute to New York City. Very modern, clean and spacious hotel. Outstanding breakfast in the a.m., and the indoor pool/whirlpool spa was a pleasant distraction for the kids. We stayed in the a 2 bed 'suite' which essentially provided a sitting area with a pull-out couch. The room was nicely appointed, certainly new,... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the review! I am glad to hear you enjoyed the majority of your stay, I do apologize for the noise issue you experienced, hopefully next time you are in the Poconos you come and stay with us again and we can certainly make sure we get you in a quieter area of the hotel! Thank you again... More 

Pooler, Georgia, United States
1 review
5 of 5 stars Reviewed December 27, 2012

We stayed at this hotel for 5 nights right after Thanksgiving. Hotel smelled very clean from the moment you walk through the front door. Check in was extremely quick & easy, which was very much appreciated as we had been traveling from Savannah, GA. We booked a 2 bed suite being a family of 5. There were 2 queen beds... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you so much for the wonderful review! I am so glad to hear you enjoyed your stay with us! I am going to make sure the room attendants see your comments as well; it always makes us feels good to get recognized and means a lot! Thanks again and we will see you next time!!! More 

Delaware
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2012

I have spent alot of time on the road for business over the years and as a result I do not like hotels in general. However, when I do have to stay in one I am very picky about the condition of the hotel, especially it cleanliness. The Holiday Inn Express in Stroudsburg, PA met the standards that I have... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the wonderful review! We take great pride in maintaining the level of cleanliness and service that we offer at our property and love to hear such positive feedback. Thank you again and we hope to see you again if your travels bring you back to Stroudsburg! More 

New York, New York, United States
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 25, 2012

Our family of four including two kids spent three nights at this hotel right after Thanksgiving, and very much enjoyed our stay. The room was clean and fresh, and the service very good. To be clear, this isn't a fancy hotel but it's everything a family would want while passing through the Poconos. The breakfast was hot and plentiful, the... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the review! I am glad to hear you enjoyed your stay with us, see you next time! More 

LYNBROOK
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 13, 2012

Great new hotel. Staff at front desk were very friendly. My name was even on a welcome board as a priority club member! The hotel is beautiful and very clean. Due to some recent ankle surgery, we requested a handicap accessible room and it had the best bathroom! It had grab bars everywhere and even a built in seat in... More 

Was this review helpful? Yes
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you for the review, very glad to hear you enjoyed your stay. We will see you next time you are in the Poconos! More 

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