I tried making a reservation at the military discounted rate but when I called I was told I must be on official orders. I'm not sure if I'll ever be "Official Orders" in the Poconos. So basically the discount will rarely be used since the base that is 45 minutes away has lodging. Also disappointed because I see all the... More

We have stayed many times at this particular Holiday Inn. I love the rooms. It is very clean and the hotel is in a convenient location. The staff, however, can be a bit rude and curt. I always looks at customer service and when it seems like the staff is acting "robotic" it's just a turn-off. The blonde girl speaks... More

I have stayed at the Holiday Inn Express many times. I receive excellent service every time; however, Katie provides exceptional customer service. She goes above and beyond to make sure I enjoy my stay. I would recommend visitors to Stroudsburg, PA to stay at the Holiday Inn Express and say, "Hello" to Katie.

As an experienced travel, it is a pleasure to stay at a hotel that is very clean and organized at the front desk during check in/check out. Stacey at the front desk is always organized, prepared, happy and confident with her ability to run the operation. The new rooms have better than average hotel TV’s and a fast internet connection.... More

Stayed for one night in early May 2013. Hotel is well off the main Interstate but very accessable and quiet. Hotel smelled and looked nearly new. Check-in was fast and efficient. We used a coupon from rest area stop book...$59.00/night. The on-duty desk clerk with a smirk, abrubtly put a pair of scissors on the counter and ordered me to... More

I have never been more insulted in my life. We booked two rooms; were told that we had until 6p.m. night of arrival to cancel one or both of them from their Reservations group. One hour before the deadline and away from the hotel we called in to cancel one of the rooms. Holly their Front Desk Manager was so... More

Once again my wife and I found ourselves in need of a hotel late in the evening. We were coming back from the casino and decided to pull over and get some sleep. This HIE is right next to the highway. The price was great. Even though it was late at night, they were able to accomadate us. The hotel... More

Very good for the money paid. Better than other hotels in the same area at the same price range- We travel at least 3-4 times a year to this location - we've tried most of the hotels already. large room, everything works in the bathroom, flat TV with built-in computer, free Wi-Fi, Free buffet Breakfast. average cost is $150 per... More

We were looking for a reasonably priced hotel on our way home from NYC. It is right off of the highway right before the Delaware Water Gap. The area where the hotel is located is a bit dumpy but the property itself is lovely. Nicely decorated common areas and beautiful rooms. Bathrooms are clean and spacious. The breakfast is good.... More