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Holiday Inn Express Stroudsburg - Poconos

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1863 West Main Street, Stroudsburg, PA 18360
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Holiday Inn Express Stroudsburg - Poconos
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langhorne, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Fairly decent hotel that has short comings.The hotel didn't listen to my request and gave me a room facing the highway, worse it gave me a room that had a cracked bathroom sink and dresser draws that needed replacement screws. I told maintenance and he was to come back the next day to fix, but never showed up. Further on... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I just got back from our 3-night stay at Poconos. We booked a King Suite. Here's our summary: Pros: -big and super comfy bed -pull out sofa bed was for my teenage daughter -water pressure was not an issue -enough towels for 4 people -housekeeper regularly cleaned our room -plenty of parking Cons: -wet bar power outlet... More 

Was this review helpful? Yes 2
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you We always aim to provide an enjoyable and successful stay to our guests therefore, your feedback is extremely important. Thank you for acknowledging the cleanliness of our property, the convenience of our parking and we are pleased to hear that you were satisfied with your towels. On the other hand, we apologize for the disturbance caused by the... More 

Saint Albans, Vermont
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights for a wedding. No complaints. Room was clean and everything worked. Rooms have a small fridge and microwave. Hotel is located in an area with a number of auto repair facilities. Nearest restaurant is about 1/4 mile away ( A Perkins ). There was a youth soccer league staying there at the same time but we... More 

Was this review helpful? Yes
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you so much for taking the time to review our property and let us know how your stay went - we greatly appreciate the feedback! Very glad to hear you enjoyed your time in The Poconos, and that our hotel and staff could help make it a successful, positive experience. Hope to see you again. Great Hotel Guest Love! More 

Milwaukee, Wisconsin
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean and updated hotel. Reasonably priced. Easy access from Interstate 80. Quiet room and comfortable bed. Felt wonderful after a long day of driving. The breakfast was mainly carbs and sugar. Eggs were available, but they were bland and barely acceptable.

Was this review helpful? Yes
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

How wonderful! We are thrilled to hear you had such a great time staying with us, and greatly appreciate you taking the time to leave a review! Very good to hear our staff was able to meet your needs and make you feel welcome, we're so glad to hear you'll be back! We're looking forward to it! Again, thank you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was just stuck in that I-95, Merritt parkway 287 traffic nightmare. Garden state was all backed up and the kids were in high volume in the back. Needed to get comfortable as we crossed into Pennsylvania and this place is gorgeous. The bed is comfy and everything is clean. Kids loved the pool and I got directly to sleep. If... More 

Was this review helpful? Yes 1
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you Robert H very much for the five star review! The team at the Holiday Inn Express Poconos is happy to hear that you enjoyed our staff, and the service that was provided to you during your stay. We strive to provide the best guest experience possible. Hope to see you again soon. Great Hotels Guest Love! More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I stayed at the hotel on business only to get my IPAD stolen. The hotel has not assumed any responsibility. I've called several times and no one has followed up with me on the status of my complaint. Eventually made a police report. Hope to hear from someone soon. The pool was also dirty

Was this review helpful? Yes 2
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

tocute, we are sorry to hear you had an issues at our hotel, and through numerous conversation we had and numerous times calling your phone that is not reachable. My staff and I have checked the bed as you have had thought you left it. Your welcome to call me to discuss this matter as we strive to make sure... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Managers reception was awesome Katie and Michelle were very nice and the food was excellent! I will definitely stay here again. Clean rooms nice pool and hot tub Katie the manager was very accommodating.

Was this review helpful? Yes
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank You Ashaffer52 so much for the GREAT review! I am thrilled that the team was able to exceed your expectations with the manager reception. I will be sure to share your comments personally with Katie and Michelle! Hope to see you again on another Wednesday Night. Great Hotels Guest Love! More 

Palm Coast, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015

Visiting family so stayed here for a few days. Excellent staff, clean rooms. Had a problem with shower head but was fixed almost immediately. Location is good because you are close to Route 80, Stroudsburg is a quaint college town. Starbucks in walking distance as are other restaurants and bars. Shopping close by plus Crossings Outlets not to far away.... More 

Was this review helpful? Yes 1
Katie M, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

WOW! Thank You Carol S for the fantastic review. The team and I are thrilled that you enjoyed your stay with us. I will be sure to personally share your comments with the entire team. Yes we are very close to great shopping at the Crossing Outlets . We look forward to seeing you again! Great Hotels Guest Love! More 

Perth, Australia
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 21, 2015

This hotel is a great choice if you are driving the I80 and need a safe, clean hotel to stay. We arrived at the hotel without a booking and were easily accommodated in a quiet room that was comfortable and sacious. Breakfast was included in a rate that was very reasonable

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you from the staff and I at the Holiday Inn Express Stroudsburg. We are so please to know you enjoyed your stay with us and we hope to see you again when visiting the area. Thanks again More 

Freeport, New York
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 28, 2015

This was our second time staying at this property. It has been recently renovated and looks very nice. The rooms were clean and the beds were comfortable. It is located within close proximity to Shawnee Mountain. My kids enjoyed the indoor pool. The breakfast options were ok, but for free so really cannot complain. The staff was nice.

Was this review helpful? Yes
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Loreen we are so glad you decided to stay with us again on your trip to Shawnee, I hope we will be your hotel of choice when visiting the Poconos. Please give us call so we can make your reservations for your next stay. Thanks again More 

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